A San Antonio Water Loss and SERVPRO There for Recovery

Our SMR Sales & Marketing Rep responded quickly to a distraught homeowner concerned about a toilet overflow in the first-floor powder room of her San Antonio home. Fortunately, the mishap was stopped before our arrival. The walls in the guest bathroom wicked in some of the contaminated water, and because porous surfaces are susceptible to this type of water damage, we recommended to have our SERVPRO team provide a controlled demolition. Black and gray water can contain pathogens, viruses, and bacteria, along with waste that can pose a health hazard to the occupants. The overflow soaked into some of the laminated flooring in the bathroom, hallway, and leading into the living room and the front entrance. This type of floorboard does not hold up well when water seeps into the layers and joints. The visible cupping of the individual boards is apparent as we scan the room. Our skilled team can quickly remove the non-salvageable building materials including the lower one-foot portion of the sheet-rock in the bathroom. We adhere to all local codes for disposal of contaminated elements as we restore a safe and sanitary environment to this home. You can trust SERVPRO to respond quickly to a water-damaging event, and when we leave our customer can feel, "Like it never even happened." Before the final walk-through, we even spray a pleasant scent to further improve the indoor air quality after disinfecting the affected rooms. Our reputation is our stock in trade; reach out to us for 24/7 emergency restoration service by calling (210) 267-2159.