Customer Satisfaction in San Antonio

3/8/2017 (Permalink)

SERVPRO of Braun Station knows that our customers come first, especially when dealing with fire remediation.  Here is a real quote from a real customer:

“I’m writing to praise outstanding work performed by SERVPRO®. I have worked with SERVPRO® in the past and have always had a pleasant experience. However, I must point out recognition for the crew we had working here the past few days. The levels of professionalism, courtesy, attention to details, and willingness to please us as a customer was superb and very refreshing, especially since I was already stressed from the fire and everything evolving from the fire. Everyone from the supervision team down to the workers on to the crew picking up the equipment for return have each been a great pleasure to work with. They have each contributed more than they know to re-establishing our building, and most of all, helping me keep sane in the mist of so much turmoil. My highest praise and “standing ovation” applause to your entire crew. Thank you.”