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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Have SERVPRO Experts Handle Your San Antonio Fire Damage

4/13/2023 (Permalink)

SERVPRO vehicles parked on the side of the road SERVPRO has the tools and equipment to remove soot after fire damage from your home in San Antonio.

SERVPRO Provides San Antonio Residents with Fire Damage Restoration

Any fire can be a frightening experience, but even more so when it occurs within your San Antonio home. Not only do you have to worry about whether everyone, including pets, got out safely, but you also need to think about items lost and the arduous process of cleaning up. DIY methods are never recommended, even if you had a small blaze in a guest bedroom due to electrical issues. Instead, calling trained fire and smoke restoration technicians (FSRT) from SERVPRO gets you proven, efficient results!

There are many working parts for any restoration project, especially involving fire damage in San Antonio. When it comes to house fire cleanup, SERVPRO has the skills and equipment to address everything, including:

  • Soot and smoke residues
  • Charred debris
  • Structural damage
  • Water used to put out the flames

All of the above elements within fire damaged homes can wreak havoc on your interior and personal belongings. The good news for many property owners is that if you act fast and hire our team, we can get in to begin fire remediation efforts as soon as possible.

Fire Damage Inspection/Assessment

The first step our specialists take is ensuring your property is safe for entry. We look for structural issues that could jeopardize the home or pose a hazard to our crew. We then look at all soiling and water/moisture presents to select the best equipment and projects for fire restoration.

Debris Removal and Disposal

Once we complete the initial assessment and project planning, we secure the property, put containment in place, and start clearing debris from your perimeter and interior. We also have boarding and tarp-up services to handle any holes in your roof or walls, covering any broken or missing doors and windows.

Did You Know That We Can Restore Many Contents and Furnishings?

With our restore versus replace mode of fire cleanup, we always try to clean and restore items impacted by smoke and grime from the fire. We sort through all objects, determining what can get salvaged and what is damaged beyond repair. It is essential to act quickly so corrosive soot, and smoke does not have a chance to contaminate items or destroy them further.

  • All restorable items within fire-affected zones get carefully cleaned and deodorized.
  • We inspect and test fabrics for colorfastness and determine the best restoration methods.
  • Our crew uses wet or dry cleaning methods to help us achieve our desired result.
  • In some cases where electronics, artwork, and other specialty items call for additional care, we have trusted specialists in the area to tackle the restoration.

No Fire Restoration Project is Complete Without Deodorization

Pungent smoke odors are present in any fire situation, so we have Odor Control Technicians (OCT) on our team to rid your building of lingering smells. We always do more than just mask odors using fragrance. Instead, our fire and smoke restoration team seek out odor sources and eliminate them entirely. We do this with specialized cleaning agents, deodorizers, thermal fogging equipment, air scrubbers, and more.

We Want All Clients to Have a Good Experience

With any emergency in your home or place of business, you may feel an overwhelming sense of chaos. Our customer care team takes the initiative right from the start to gather information from you to dispatch a crew with everything we need.

Call us at SERVPRO of Braun Station when you require help with fire damage. We can be reached 24/7 at (210) 267-2159.

Water Damage Results You Can Trust in San Antonio

4/13/2023 (Permalink)

SERVPRO equipment in a living room with water damage Water damages not only the structure but possessions as well. SERVPRO can help dry your San Antonio home from top to bottom.

SERVPRO Offers 24/7 Water Damage Restoration for San Antonio Residents

Once your San Antonio property gets damaged by water, you need to repair it as fast as possible. Although water is an all-natural substance, it can wreak havoc on your building materials, structural elements, and belongings. Hiring skilled water restoration technicians (WRT) is the best way to get results without all of the headaches and pitfalls of DIY methods alone. SERVPRO offers an emergency response team to help you handle water cleanup and total restoration, as needed. We’re Faster to Any Size Disaster!

We have trained technicians at SERVPRO that address your water damage in San Antonio appropriately and swiftly. Water infiltration is never anything you can put off because you risk costly secondary damage that leads to extensive repairs or a total loss of materials and contents. There is also the potential for mildew and black mold growth, which brings its own dangers.

Once you contact our customer care team, we can mobilize and have our Green Fleet at your door within hours. We inspect your property to identify the damage to formulate a course of action that allows us to facilitate water removal services and drying in tandem. Some of the items and equipment you may see us setting up once we begin include:

  • Containment to help us keep the water from migrating into unaffected areas of your home. We also work to limit the tracking of moisture and debris from one room to the next.
  • Submersible pumps, truck-mounted extractors, rovers, and carpet wand tools help us pull up as much water as possible.
  • Dehumidification equipment helps us pull moisture from the air to restore relative humidity (RH) to the appropriate levels.
  • Industrial-grade fans, centrifugal air movers, drying mats, and other equipment to execute our drying protocols.

Remember, Not All Water Damage is Visible to the Untrained Eye

When part of your home has taken on water from burst pipes or flooding, even if the damage does not seem severe, there could be areas where water migrated that pose a threat. Depending on the layout, where the standing water is located, and where it came from, substances could contaminate the water.

  • It is better to be safe than sorry when it comes to water restoration, so our crew utilizes moisture detection equipment like meters and sensors that allow us to find hidden pockets of moisture.
  • Some areas of concern may be tight spaces, openings behind walls, underneath cabinetry, and between your flooring layer and the subfloor below.

Did you know? Restoration using water mitigation efforts can be less expensive than replacement! Our team constantly works to restore versus replace whenever possible – making it “Like it never even happened.”

We Evaluate and Adjust Our Drying Efforts as We Move Through the Project

Our IICRC-certified technicians understand the science behind psychometry, which involves the air and all of its properties – temperature, vapor pressure, humidity, etc. all get evaluated to ensure optimum conditions for drying and restoration. We take the time to add or remove equipment and adjust location as needed to help us achieve our drying goals as soon as possible.

In some water-related emergencies, controlled demolition is necessary for reconstruction purposes. If drywall, carpeting, baseboards, and other elements are unsalvageable, we have trusted area contractors to handle it with precision.

When you need water damage restoration, we are here to help at SERVPRO of Braun Station. Request help online or call for 24-hour service at (210) 267-2159.

Mold Damage Cannot Wait if Suspected in Your San Antonio Home

4/13/2023 (Permalink)

Mold damage on a white wall Count on the professionals at SERVPRO if you find mold damage in your San Antonio home.

Never Trust Mold Damage Cleanup to Anyone but SERVPRO in San Antonio

Mold infestation is the type of problem you rarely see coming. You may expect to spot a bit of mold around your bathtub or shower, but if you start to see issues on your ceilings or walls, that is a much bigger problem. Unfortunately, mold remediation is a challenging and daunting process that is never smart for a DIY project. Due to the effects of black mold, having the pros at SERVPRO come to your San Antonio property is the safest, most effective option. We will always make it Certified: SERVPRO Cleaned!

Why contact SERVPRO for help with mold damage in San Antonio? Because we have the training, equipment, and experience to get, the job done right the first time. You should contact us for mold cleanup if:

  • You start spotting mold development on your ceilings, walls, or under the bathroom or kitchen cabinets
  • There is a pervasive musty-type odor within your home
  • Your interior is relatively humid, or there have been several plumbing issues

Why is Mold Remediation So Challenging?

There are also countless types of mold growing inside and outdoors. All mold spores require the same elements to fester and colonize; organic materials and moisture. Homes are loaded with organic materials like wood, carpeting, paper, cotton, etc. However, the real catalyst in any mold situation is moisture. This is why so many bathrooms succumb to mildew and mold issues.

Mold remediation is exceptionally challenging for a couple of reasons. One reason is that mold can be hard to find, especially if there is a hidden plumbing leak. The other is that spores are both airborne and microscopic. These tiny spores can latch onto your hair, clothing, pets, and anything else that comes into your home. This is why it is better to have pros onsite and ready to handle all cleaning the proper way – never causing more of an issue by inadvertently disturbing mold so it travels to unimpacted areas of your home.

Why is SERVPRO the Team to Call for Mold Restoration?

We feature highly-trained IICRC-certified technicians with plenty of experience with mold projects. Our crew knows mold’s behavior, how to clean it safely, and keep it from coming back inside your home or business. The process generally includes the following:

  • The identification of the moisture source, which is usually a plumbing issue that we must address before cleaning mold.
  • We assess impacted areas to determine how far mold began to spread along with salvageable items and materials. Porous things like ceiling tiles and carpeting usually always require disposal.
  • We clean mold infestations from your home, including patches under carpeting, above ceiling panels, under cabinetry, and behind walls.

We want all of our San Antonio customers to know that there are ways to prevent mold from coming back in the future. You can start by keeping your interior humidity levels low, no higher than 50%. Ensure you have enough ventilation and fix any known leaks with your plumbing, walls, or roof. Should you have a water spill, we also suggest calling our water mitigation team to handle it. However, if you DIY, remove and replace carpeting or upholstery that has been soaked and you cannot dry it out properly.

Nobody gets the cleanup and restoration done quite like SERVPRO of Braun Station when it comes to mold damage. Call us at (210) 267-2159 for assistance!

Water Cleanup of Flooded, San Antonio Homes, is Fast with SERVPRO

4/11/2023 (Permalink)

water dasmaged kitchen; SERVPRO restoration equipment being used SERVPRO techs use a multi-step strategy during flood cleanup of your property, which ensures a fast and efficient restoration.

It Pays to Hire SERVPRO for Water Cleanup of your Flooded San Antonio Home 

Flooding after a storm can create a terrible situation for any homeowner. If water cleanup of your San Antonio home does not happen fast, the contaminated flood water can quickly cause irreparable damage. Hiring professionals like SERVPRO with the experience and training to deal with such situations can help you quickly restore your home to its preloss condition. 

SERVPRO techs use a multi-step strategy during the water cleanup of your San Antonio property, which ensures a fast and efficient restoration. Some of the essential steps include the following:

  • Establishing engineering controls
  • Extracting water and removing bulk material
  • Providing humidity control
  • Carry out controlled demolition, if required
  • Dispose of the waste 
  • Cleaning Salvageable Material During Flood Restoration 

SERVPRO techs clean and decontaminate the material exposed to floodwater. Different materials are cleaned using various techniques. Some of the ways in which SERVPRO techs clean surfaces after flooding due to a storm include the following:

  • Techs use HEPA vacuum to remove dry particles adhering to the surfaces like drywall.  
  • Structural components, including wall and floor surfaces, are cleaned with a pressure wash if contamination is absent.
  • Most remaining materials, such as wood and concrete, are wet cleaned using detergent cleaning agents.  

Once the cleaning is complete, SERVPRO techs use EPA-approved biocides to disinfect the cleaned surfaces. We always take your consent before applying chemical biocides and disinfectants during the restoration process.

Waste Disposal

SERVPRO techs dispose of wastewater according to local guidelines and regulations. Techs double bag all the contaminated porous material in 6-mil polyethylene bags before disposing of them. Once the restoration is complete, SERVPRO techs clean the tools and equipment with EPA-registered disinfectant.

Call SERVPRO of Braun Station at (210) 267-2159 for a fast and efficient water restoration of your flooded home.

SERVPRO Provides Trusted Mold Removal Services in San Antonio

3/13/2023 (Permalink)

water damaged room; flooring removed; drywall removed for drying Left unchecked, water damage can lead to mold damage. SERVPRO's team is well trained and equipped for mold remediation.

Mold Removal in San Antonio is Efficient with Experts 

Mold spores are microscopic organisms naturally found on almost every surface, outdoors or indoors. Complete removal of mold and its spores from your house is virtually impossible. Hence the term mold remediation means that the right company to contact after discovering mold in your home promises a highly efficient mold remediation process, not perfect removal.

When you discover mold has invaded your home, you are safer contacting SERVPRO since we have the expertise and training necessary to remove mold in San Antonio homes. We can get you up on your feet in the shortest time possible. Our primary focus is bringing mold levels into natural levels to a place unaffected by excess moisture.

To ensure our services to our clients are always top-notch, SERVPRO technicians are highly trained. Our qualifications include the following: 

  • We are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) after training on the best practices and mold remediation standards.
  • We offer initial training to new employees after joining the franchise to familiarize them with our operational procedures.
  • We provide Voluntary Employee Certification Training for our employees.
  • We offer E-learning to ensure our technicians are at par with the professional qualities and industrial standards required of us.

At SERVPRO, we use a combination of approaches to get a house to its preloss condition, depending on the situation, under the guidance of EPA regulations and the ANSI/IICRC S520. Ineffective mold treatment can happen with the use of biocide and chlorine solutions. Our team can use plant-based enzymatic products that the EPA has registered. We also introduce several environmental controls, like the erection of plastic sheeting around the affected area to avoid contaminating the unaffected areas.

SERVPRO’s unconventional approach toward mold removal enhances efficiency, fast action, and directness. Our approach provides the best version of what our clients expect from us when they contact us. By the end of our work, your home can have a fresher environment.

For efficiency in mold remediation, contact SERVPRO of Braun Station at (210) 267-2159. We’re Faster To Any Size Disaster.

For an Overflowing Tub, Get Water Cleanup Services in San Antonio

2/17/2023 (Permalink)

water extraction wand and vac servpro Water removal from plumbing problems or human error gets restored by SERVPRO. We promise our San Antonio neighbors -- "Like it never even happened

Water Cleanup Handles More Than Water in Your Home

SERVPRO's experts have the training needed for any disaster affecting your San Antonio residence. Many such catastrophes come from external sources like storms, but several can also start within your abode. When your kids try to put too much water in the tub, your house needs fast water cleanup.

If your water pressure is too high in your home in San Antonio, water cleanup might be something you should know. Higher pressure can force much more water than lower pressure into your living space. This situation calls for a fast response team to stop additional water from soaking into your walls, flooring, and furniture.

Different places inside your residence can leave more than water on the floor. SERVPRO can resolve each of these situations:

  • Overflowed soapy water from your clothes washer,
  • Soiled water from your dishwashing machine, and
  • Problems with your sink or tub drain.

Laundry soap, pre-treatment liquids, spot removers, bleach, and even vinegar are all possible 'ingredients' in your washing machine. Quickly cleaning this up minimizes possible bleaching of your carpeting. To help ensure the color remains a uniform shade, our Carpet Cleaning Technician (CCT) might recommend cleaning the entire section.

Dishwashing machines have water with similar properties. However, instead of slight soiling, we might encounter food particles, small amounts of grease, cooking oil, spices, and other items eaten by your family daily. Even in the cleanest kitchen, food particles often spoil while waiting for someone to run a cycle in the dishwasher. We want to treat the area with an antimicrobial to prevent unwanted effects.

Your house's plumbing system uses drains to drain water from sinks and tubs safely. Movement, rust, faulty installation, and normal wear and tear can cause minor (and unnoticed) leaks to develop. Cleaning up this type of damage can involve the removal of deteriorated cabinetry.

No matter the mess, SERVPRO of Braun Station can handle it. Call us at (210) 267-2159 for professional cleanup work.

Get Specialist Help for Commercial Water Damage Repair in San Antonio

1/15/2023 (Permalink)

a flooded office with water covering the ground Commercial water damage can certainly stop business from proceeding. Call our team to come out and start the water removal and drying process.

Commercial Water Damage Repair in San Antonio Is Faster with SERVPRO

Water damage is a source of stress not just for homeowners but also for businesses. It is important to handle water intrusion incidents on time to avoid a huge loss. Some causes include leakages from the roof, broken appliances or equipment, a damaged HVAC system, and a broken sprinkler system. The damage might vary in the different causes, but it needs to be handled quickly.

As a commercial property owner or manager, water damage is not an issue that should cause you to lose sleep. SERVPRO offers effective commercial water damage repair in San Antonio. Our technicians are well-trained and armed with sophisticated equipment to ensure no situation is too hard for us to handle. We can complete the repairs while causing minimal disruptions to foot traffic.

SERVPRO also has licenses from regulatory bodies, which ensures that restorers are qualified to handle such situations. We also work with your insurance provider to ensure the damages don’t drive you out of business.

In the process of cleanup and repair, SERVPRO uses such equipment as:

  • Self-priming trash pump to extract the standing water.
  • Structural cavity drying equipment to enable the flow of air into affected hidden areas for faster drying
  • Air Filtration Devices (AFDs) filter out airborne air particles.
  • Refrigerant dehumidifiers extract moisture from the air and affected items.

Preventing mold growth in your business after water damage is vital to SERVPRO’s repair. The Federal Emergency Management Agency (FEMA) has it that mold develops within 48 hours after exposure to water damage. Our drying process denies the mold any moisture that might aid in its development. Our AFDs have HEPA filters that filter out any airborne mold spores. This eliminates the probability of mold developing as repairs continue.

To avoid water damage driving you out of business via excess costs, losses, and inhibition of the flow of goods and customers, contact SERVPRO of Braun Station for help at (210) 267-2159. We’re Faster To Any Size Disaster.

What Determines Damage Restoration Timelines in San Antonio Homes

12/13/2022 (Permalink)

SERVPRO team on job-site SERVPRO provides top-quality fire damage restoration services in san Antonio. Call now!

SERVPRO Evaluates San Antonio Homes after Fire Damage

One of your main worries is how fast you can reuse your property after a fire incident and the total cost of fire damage restoration. Unfortunately, these issues could be more straightforward, so you might only get a specific answer from some of your concerns. Even friends or family affected by similar incidents may not give you all the answers you seek.

Carrying out a thorough inspection before starting fire damage restoration in a San Antonio home is essential because it helps reveal pertinent information that can clarify timelines and costs. The first people SERVPRO sends to your property when you notify us of the incident perform such an inspection before the main team arrives. 

Crucial information when restoring fire damage

  • Whether it requires cleaning only or demolition too
  • Whether content pack-outs are necessary
  • External factors like investigations
  • The refinishing needed

Fire soils and consumes structural materials. The level of deterioration determines the actions necessary to restore your place to its preloss state. For instance, deep soils such as wet smoke residues are challenging to clean and might be better addressed through controlled demolition of the affected areas. Charred wall or ceiling panels also need to go. An incident that requires stripping down sections of the property is likely to take longer than one involving soot cleanup only.

Handling Contents in Case of a Fire

Fire affects contents like furniture and appliances within your property. Contents can be obstacles to other activities, such as cleaning the floors and ceilings, even when not majorly impacted. The time spent moving contents away can delay the restoration process. Since leaving the contents in place is not the answer, our SERVPRO crews opt for workarounds such as covering bulky items with drop cloths and plastic sheets. We can also do pack-outs within the facility. Our technicians can move items faster since we have accessories such as lifting straps and dollies. Removing items also helps other processes, such as refinishing damaged areas.

Typical refinishing processes

  • Deodorization
  • Repainting surfaces
  • Replacing removed materials

SERVPRO of Braun Station can help you estimate and save time during fire damage restoration. Call us at (210) 267-2159. 

SERVPRO Restores Flood Damage after a Storm in San Antonio

11/16/2022 (Permalink)

areal view of flood damage Floodwater contains contaminants. SERVPRO has the training and equipment to safely dry your home.

SERVPRO Can Help Cleanup Flood Damage from Contaminated Water in San Antonio

Damage from storms in San Antonio can create havoc for everyone, even for those not directly in the path of the storm. Storm sewers are overwhelmed with contaminated floodwaters. Not only does the water not drain quickly from affected areas, but sewers can also back up into homes and businesses not directly impacted by the flood waters. Sewage and muddy water erupt through toilets and drains, soaking the house with smelly contaminated liquid.

SERVPRO provides San Antonio flood damage cleanup and restoration services to residents. Whether your home was in the direct path of the floodwaters or contamination was caused by sewage backups, we can clean your house, decontaminate everything and return your home to its original condition “Like it never even happened.”

Floodwaters absorb many contaminants, including feces, chemicals, medical waste, and even dead animals. Sewage backup up through toilets and drains is also heavily contaminated and contains bacteria, fungi, viruses, and parasites. Exposure to microbes in heavily contaminated water can lead to infectious diseases, allergies, and even toxic poisoning. Contaminated floodwater left in place can also lead to mold infestations in as little as 24 hours, which are also harmful.

SERVPRO can be onsite in less than four hours from your initial call, evaluate the situation and deploy the required equipment. We use high-capacity pumps to remove flood water and ensure proper water disposal. Our team members also wear PPE to protect them from infection, etc. We clean and disinfect all contents and equipment before removal from the premises. Controlled demolition of contaminated materials such as carpeting, drywall, and porous materials is undertaken before restoration begins.

SERVPRO provides the following services:

  • Flood damage restoration and repair
  • Water removal services and controlled demolition
  • Sewer cleanup, repair, and restoration

Call SERVPRO of Braun Station for flood damage repair and restoration services. We provide service to San Antonio and nearby areas. We can help 24/7. Call (210) 267-2159.

San Antonio Homeowners Benefit from SERVPRO's Comprehensive Flood Mitigation Package

9/14/2022 (Permalink)

SERVPRO vehicles in front of commercial property Why Call SERVPRO for Water Loss Mitigations—Large or Small? The Cavalry Has Arrived—We’re Faster To Any Size Disaster

Why SERVPRO Provides Peace of Mind During Flood Damage Cleanup in San Antonio

When flash flooding impacts your San Antonio home, you need a fast response, not a shopping list of equipment, cleaners, and disinfectants. Mitigating and remediating the harm from floodwaters invading your lower levels, foundation, or crawl space requires both specialized training and the tools of the disaster restoration trade. These requirements are why new and returning customers seek out our services.

Safety During Flooding Response

Because mud, silt, other debris, infectious waste, chemicals, and dead animals and insects can contaminate your San Antonio home during flood damage, numerous safeguards must be in place during cleanup. First and foremost, the water of any category presents a hazard. Slips and falls, electrical shock, and even drowning are possible if responders are not prepared with a comprehensive understanding of the risks when wading into floodwaters. Illness and reactions to pathogens and chemical agents swept into your home are a significant source of concern. The need to follow the restoration industry best practices is critical. Our familiarity with and commitment to utilize personal protective equipment (PPE) and proper containment, removal, and disposal protocol are why we can deliver rapid results that meet or exceed local regulations and standards.

Comprehensive Understanding of Psychrometry

The science of drying or psychrometry is the foundation of our work in the flood recovery industry. If the principles of psychrometry are poorly understood or research-based protocols are not followed, the progressive deterioration of building materials is inevitable, and secondary damage like mold outbreaks are probable. Our employees’ mastery of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) coursework on flood damage mitigation and remediation is why SERVPRO is an industry leader. Every phase in our assessment and project planning process is grounded in a firm grasp of the current drying theories standardized by the IICRC. The steps our certified technicians take to complete the multitude of tasks needed to make it “Like it never even happened” are carefully prioritized and completed professionally.

Flood Damage Recovery for Both Structure and Contents

Our full-spectrum range of services includes specialized evaluation, scoping, and strategies for flood damage to your house and also to the furnishings, household goods, and personal possessions that make it a home. Providing solutions to flooding damage that embraces both building materials and contents is why SERVPRO is a trusted disaster partner in the region.

Learn why SERVPRO of Braun Station is a reliable and reputable flood damage asset when you call (210) 267-2159 as the waters begin to recede. We’re Faster To Any Size Disaster and eager to prove the benefits of selecting our services.

San Antonio Residents Deserve Rapid Water Mitigation Services

8/31/2022 (Permalink)

a SERVPRO truck parked in the driveway of a house If you find water damage in your home, it needs to be dealt with quickly. Contact SERVPRO for professional services by our certified technicians.

Emergency Services Water Damage Mitigation Assistance is Available in San Antonio from Our Skilled SERVPRO Team!

Water emergencies such as ceiling leaks to flooding and other events can put anyone into full-blown panic. However, SERVPRO has trained water restoration technicians (WRT) to handle any water loss event. When it comes to mitigation and water damage remediation, our crew always works to get the job done quickly while saving San Antonio homeowners money at the same time.

When it comes to water mitigation in San Antonio, your carpeting may have taken on some damage. Our team at SERVPRO has access to various equipment and techniques that allow us to work under a restore versus replace promise whenever possible. Water removal services kick it off, followed by special drying measures and other details to help us restore your carpet and belongings to like-new condition. When called for remediation services, we may use some of the following techniques on the interior of your home:

  • Spray and wipe
  • Damp wiping
  • Immersion cleaning
  • Shampooing
  • Hot water extraction, and more

Moisture management is imperative and must go hand-in-hand with water damage repairs. Our team strategically sets up dehumidifiers and air-flow management equipment to work in tandem to remove wetness from materials and belongings faster.

Some of the areas we specialize in here at SERVPRO of Braun Station are water mitigation and drying. Whenever you need us for water-related services, call us at (210) 267-2159.

Mold Remediation in San Antonio Takes Specialized Knowledge

8/31/2022 (Permalink)

mold growing on the walls in the corner of a room Mold damage can happen to anyone, but SERVPRO can help you deal with it. Our technicians can formulate a plan to mitigate and remediate the damage.

We Know How to Do Mold Remediation in San Antonio

Mold and related issues pose special threats to San Antonio commercial establishments. These troublesome microbes can quickly develop into a major problem with little forewarning. Once such fungal growths impact your facilities, they can prevent you from continuing normal operations. Fortunately, SERVPRO knows how to hinder mold proliferation and eliminate it.

SERVPRO is a well-known and highly respected mold remediation firm in San Antonio. Over the past several years, our highly trained mold specialists have performed numerous mold inspections, basement mold remediation, bathroom mold removal, attic mold cleanup, and black mold damage repair jobs. In completing this work, they remain mindful of the factors contributing to fungal growth and work to minimize them. The specific actions SERVPRO technicians generally take are:

  • Removing any standing water with powerful wet vacs and extractors, if necessary, to limit physical contact between household materials and water that could promote mold development
  • Aiding air circulation to force out mold spores and drying out airborne moisture in interior spaces with high-velocity box fans, state-of-the-art air movers, and innovative Injectidry systems 
  • Keeping airborne moisture levels below 55% relative humidity to prevent or limit mold growth with advanced dehumidifiers
  • Using air conditioning units to prevent interior temperatures from reaching or rising above 68F, a temperature at which many molds start to grow
  • Disposing of severely impacted building materials/furnishings and removing wood, paper, or cellulosic fiber products that these microbes could use as a food source
  • Fogging or injecting all salvageable structural elements/contents with professional-grade antifungals to neutralize existing fungi and help prevent future issues 

Once all of these measures have been taken, our remediation crews thoroughly deodorize your business using industrial-grade deodorants.

So, if you ever need mold remediation work done, don’t hesitate to call your neighborhood SERVPRO of Braun Station. We are always ready for your call at (210) 267-2159.

Have Your Fire and Smoke Damage Assessed by San Antonio Experts

8/31/2022 (Permalink)

a fire damaged room with debris everywhere and soot covering everything After a fire in your business, you want to get back up and running. Call SERVPRO and our technicians will make it “Like it never even happened."

Save on San Antonio Fire and Smoke Damage Repair

Before having your San Antonio business remediated, it is wise to have its overall damage evaluated so that work can begin quickly and proceed smoothly. In this way, you can often avoid surprises and reduce the overall cost and time required to return your facilities to their pre-fire condition. Firms like SERVPRO carefully inspect your property before starting their work.

San Antonio fire and smoke damage remediation SERVPRO expertly determines what is cleanable and what isn’t when they arrive at your commercial site. This assessment enables our technicians to determine what smoke remediation and fire damage restoration efforts are going to be necessary to complete their work. Such preliminary examinations are known in the fire restoration industry as cleanability testing and achieve the following ends:

  • Identifies what fire and smoke damage has resulted from the present fire, where deposited residues are, and which ones can be effectively cleaned up
  • Better focuses worker efforts to promote the greatest efficiency by determining what supplies/equipment are necessary to complete the job and how much money and time it is likely to take to finish your project
  • Facilitates better damage estimating by first having technicians examine all structural components and building contents for salvageability before commencing work
  • Aids communication between IICRC-certified technicians and insurance adjusters, enabling adjusters to better understand worker efforts and the related cost savings

As you can see, our cleanability testing often saves local business owners time, money, and additional headaches in the long run. These desirable outcomes are what our company strives for every day as we work to restore fire damage effectively the first time and avoid any unnecessary efforts or expenses.

With that said, rest assured that your neighborhood SERVPRO of Braun Station is always prepared to remediate your commercial fire and smoke damage. Call us anytime at (210) 267-2159 for assistance.

Fast And Efficient Water Damage Restoration for San Antonio Shops

7/13/2022 (Permalink)

Gift shop sign in wildflower garden If your gift shop or business experiences water damage, count on the professionals at SERVPRO

Experienced Teams are Ready to Assist with Your Water Damage Restoration

San Antonio has a long and rich history, with visitors from around the country and the world traveling, enjoying, and learning about our city. Committing to providing an open and pleasant environment to residents and visiting guests in our museums, cafes, restaurants, and shops is essential to their positive experience. If water damage threatens your ability to deliver on this promise, we can help.

Your response to the call from your staff that a pipe broke and caused water damage in your San Antonio gift shop can make all the difference to the future prosperity of your business. You may try to DIY the damage yourself to keep your store open. Mopping up the water and hoping that a gradual air dry takes care of the issues takes more time than your fear and can expose your business to long-term deterioration and secondary damage. The window to getting your business back on track is short, and our trained technicians work fast and cover every issue with tools and products a business rarely has available.

We also are very flexible in working with you to allow at least some of your core operations to continue. Our team can employ barriers to isolate the work areas away from spaces where you can still interact with customers. SERVPRO knows the reality can be businesses that shut down because of a water disaster struggle to reopen. The answer is not to do a quick job on the water damage cleanup. A better approach is to team up with a reliable, experienced company focusing on water mitigation. At the same time, you concentrate on adapting your commerce until your retail space is restored.

SERVPRO arrives with all the equipment needed for water damage restoration loaded on our service vehicles. Although each damage scenario is unique, the commonalities in water loss remediation guide our crew leaders to devise an effective plan quickly. Within hours of your first call, our crew is at work in your store extracting water, measuring moisture levels to establish drying goals, and positioning the air movers, dehumidifiers, and heaters to dry the space quickly. Our goal is to get your business back “Like it never even happened.” while also avoiding complications like mold growth or hidden pockets of water missed in a rushed response.

Get your business back on track after water damage with the assistance of SERVPRO of Braun Station. Call us immediately at (210) 267-2159, so we can start the process.

How Mitigation Reduces the Fire Damage in Your San Antonio Home

7/13/2022 (Permalink)

fire damaged possessions SERVPRO can help restore your treasured items after a fire.

SERVPRO is ready to assist with your Fire Damage Restoration

When disasters strike your San Antonio home, there is often little time for you to formulate a plan and remove the most treasured items for safekeeping. Moreover, disasters put these irreplaceable items that you treasure at risk, leading to one of the most critical aspects of professional restoration services: mitigation. This process helps to reduce the spread and effect of damages in your home when it faces an emergency.

Fire damages are among the worst of these disastrous effects in your San Antonio home that you can neither plan for nor prevent. With so many ways that house fires can originate, the primary focus must be the safety of the occupants above any of the contents. With professionals like our SERVPRO technicians, however, these items do not have to be written off. Our emergency response team can utilize mitigation techniques to help lessen the lingering effects of the fire itself and work to preserve at-risk items within your house.

Once we assess the full scope of the fire damage to your home, our team first determines how to preserve structural integrity and at-risk items from continued damage. The pack-out service we provide can remove damaged items and those threatened by the conditions of the house to a safe area until restoration completes. Once this happens, the items can get returned to their original positions.

Some of the mitigation techniques employed by our SERVPRO team are to prevent worsening conditions from happening, such as mold growth. With many widespread fires requiring water to extinguish, this pooling water can create its own problems. Our technicians can extract this excess and dry up the saturation into materials to help reduce the possibility of microbial growth.

While you might not find yourself prepared to face a fire in your home, you are never alone in working to bring your house back to its original conditions. From working to preserve the things that matter most to you when disaster strikes to working efficiently to recover from the damages, our SERVPRO of Braun Station restoration specialists are here to help. Give us a call anytime at (210) 267-2159.

SERVPRO Provides Flood Damage Remediation in San Antonio

7/13/2022 (Permalink)

storm clouds and lightning Storms happen, and SERVPRO is always standing by. We are always available to restore your home.

Initiate Flood Damage Restoration Immediately in San Antonio – Call SERVPRO

Everyone is overwhelmed after a storm passes through San Antonio, causing damage to homes and businesses. Every home experiences different amounts of damage, from broken windows to holes in the roof from flying debris and flood waters high enough to enter buildings as the water cascades through your area. After ensuring everyone is safe and unharmed, it is time to begin cleanup and repairs.

SERVPRO provides flood damage cleanup, drying, and restoration services in San Antonio and the surrounding area. Our team has gained extensive experience dealing with every storm in the past ten years and assisting other centers nationally. We have the human resources, the equipment, and the expertise to provide immediate assistance.

Water causes secondary damage to floors, walls, insulation, and structure if it is not removed immediately and drying operations undertaken. Hardwood floors, for example, are porous and readily absorb moisture. The water seeps between the hardwood planks and the subfloor, and the subfloor and hardwood flooring absorb moisture.

The result can be twisting, cupping, or buckling the hardwood planks if they are not dried immediately. Often, the floor must be removed and replaced once it has warped.

We use hardwood floor drying mats to remove the excess water and moisture before the wood can absorb moisture. In most situations, once properly dried, there is little need for sanding or refinishing required when water and moisture are removed quickly.

SERVPRO provides the following services to our clients dealing with damage from storms and flooding:

  • Water clean up
  • Water removal services
  • Water damage repairs and restoration

Call SERVPRO of Braun Station for flood damage restoration services. We cover San Antonio and nearby areas. We can help 24/7. Call (210) 267-2159.

Deodorization for a Small San Antonio Office Fire Restoration

6/11/2022 (Permalink)

tech, respirator, removing charred debris SERVPRO techs remove charred debris to begin IAQ treatment following a commercial fire in San Antonio

We Improve Air Quality During Fire Restoration

Air quality is often a notable concern in office buildings after a fire. From the contaminants and smoke solids circulating to harsh odors, filtration and treatment are necessary steps. Many materials are capable of producing offensive smells when burning, including:

  • Plastics
  • Wood
  • Accelerants
  • Chemicals
  • Electronics

Counteracting Harsh Malodors

Odors are one of the more challenging aspects of fire restoration in San Antonio offices. Even minor breakroom or trash flare-ups can result in pungent odors. We work first to reduce the severity of these smells with counteractant measures:

  • Cleaning Surfaces – Cleaning up soot and smoke residues can greatly reduce the presence of strong malodors.
  • Debris Removal – Eliminating heaped debris and smoke solids from the flooring in the affected area can also reduce the strength of smoke smells.
  • Counteractant Products – Absorbent beads and granules can be placed throughout the work area to trap odor compounds and reduce the severity of smoke effects.

Removing Smoke Smells

Malodors after a fire can spread far beyond the initial ignition point. Counteractant products can only achieve so much of the desired reduction before more direct deodorization practices are necessary. With foggers and hydroxyl machines, we can help to overcome offensive smells without requiring your office to vacate.

Treating Imaginary Odors

One of the more challenging obstacles for fire restoration is the odors that might not exist. The lingering effects of fire damage can trigger "odor memory" that sticks to your staff. We must treat imagined odors (phantosmia) as directly as we overcome the actual threats to the structure.

No matter what impact smoke odors have on your businesses, our SERVPRO of Braun Station professionals can help. We are a full-service contractor to help with post-fire damage recovery and repairs. Call us when you need us at (210) 267-2159.

San Antonio Flood Damage Mitigation

6/11/2022 (Permalink)

tech, hose, truck-mounted extractor SERVPRO has the training and equipment to restore flood damaged San Antonio properties and businesses.

SERVPRO's Truck-Mount Flood Extractor in San Antonio Homes

While much of the greater San Antonio area combat bouts of drought annually, these same instances can be responsible for substantial flood losses when torrential downpours happen after long periods without rain. Flash flooding can occur before ground saturation has an opportunity to occur, threatening all homes and businesses in the path of the flowing water. In some situations, homes can contend with several inches of standing water on the main floor of the house.

With many properties in the outer-lying metropolis constructed as single-story ranch houses, flood damage to San Antonio residences can encompass the entire household. Addressing these threats as quickly as possible is the priority of our SERVPRO flood recovery team, as the less saturation and exposure that occurs, the less tear-out and reconstruction that your property ultimately needs. While we have an in-house division of licensed contractors to address structural concerns, our objective is to restore versus replace.

While we have dozens of extraction tools and devices that we use to address standing water in various scenarios and severities, the worst potential flood loss situations demand the use of our truck-mount pump tanker truck. This high-capacity unit can forcefully remove standing water down to a two-inch depth, where our SERVPRO team would traditionally begin using wet-vacs and light wands to collect the rest of the remaining water in the damaged region.

Because this extractor is part of our Green Fleet of service vehicles, it can roll out with our team of certified Water Restoration (WRT) and Structural Drying (ASD) specialists. We can place it near available entry points to ensure that the hoses can reach wherever the problem areas are in the single-story flooded residence.  

As challenging as flood loss can seem, you have a team of qualified professionals to help with mitigation, reconstruction, restoration, and cleaning to make these losses “Like it never even happened.” The fast solutions for water removal during a flood hinge on the powerful and effective truck-mount options. Our SERVPRO of Braun Station team is standing by 24/7 by calling (210) 267-2159. 

Why Immediate Water Removal Is Necessary from Your San Antonio Home

6/11/2022 (Permalink)

drys water drying mats with hoses SERVPRO arrives swiftly to mitigate water damage in San Antonio homes using advanced equipment.

Turn to SERVPRO For Water Extraction in San Antonio

One of the biggest mistakes a San Antonio homeowner can make is to fail to arrange for professional removal and drying services when water invades. Water might seem unlikely to cause significant problems if it is clean and allowed to drain away, but it can infiltrate deeply and destroy building materials. A bucket and mop or a wet or dry vacuum is an inadequate substitute for the work of trained water mitigation technicians. Your home is worth too much to risk, so engaging our services is advisable.

The destructive effects on both structural components and contents are profound when unabated. Water removal in your San Antonio home must be done rapidly, assisted by the tools and training only a professional restoration company can supply.

Less than complete removal of the excess moisture from the water event invites continuing deterioration of drywall, ceiling tiles, flooring materials, and more which is why SERVPRO technicians continually train in a wide range of strategies to extract as much water as possible. Pumps and wand extractors suction the majority of the water. We then take the remediation process one step further and use effective structural drying techniques to reduce the moisture content levels in porous materials.

Industry-Leading Equipment

Special handling gives the best results with materials like hardwood floors. SERVPRO uses advanced equipment, including drying mats to extract water more deeply by preserving beautiful and functional fixtures. Taping down the mats creates a seal, and hoses attached to the mats connect to powerful suction. The mats are moved across the surface, extracting the remaining moisture from all flooring layers. Similar action pulls the moisture from other porous materials and gives access to cavities behind walls without significant flood cuts.

Throughout a water mitigation project, SERVPRO technicians measure and monitor moisture levels in the structural elements of your home. These measurements assist us in establishing drying goals. Air movers, heaters, and dehumidifiers create conditions that move water into the air as a vapor to be captured by evaporative or desiccant dehumidifiers for disposal. Eventually, the moisture returns to normal levels, and final restorations minimize the risk of mold growth or further deterioration.

Water removal is a job for professionals. SERVPRO of Braun Station is your reliable helper after a water loss. We are a call away at (210) 267-2159, 24 hours a day, 7 days a week.

The Role of Restoration in San Antonio Homes with Water Damage

5/16/2022 (Permalink)

a puddle of water on the hardwood floor of an apartment Dealing with water damage in the home can be overwhelming. Contact SERVPRO for certified technicians and effective water removal and drying equipment.

SERVPRO Offers Expert Water Cleanup Services

The process of dealing with property water damages is split into three categories. In the case of water intrusion, these categories are usually emergency mitigation, cleaning, and then restoration. Each of these categories is not mutually exclusive, meaning that sometimes drying a property or cleaning it can be sufficient to return it to its preloss condition.

An insurance adjuster decides the role of restoration for water damage in your San Antonio home. Our role as restoration technicians is to ensure that your home suffers minimal losses and return the property to you "Like it never even happened." Cleaning and drying wet structures or possessions are examples of our mitigation activities to reduce losses. Not all wet items need to be replaced, and, with the right equipment, many soft furnishings, textiles, and belongings can return to a good condition. However, in some situations, parts of the property may be deemed non-salvageable, in which case SERVPRO can arrange and install replacements. As water restoration providers, we can help with:

  • Ceiling leaks
  • Water mitigation
  • Water restoration

The types of activity classed as restoration by your insurance adjuster could include refinishing surfaces, replacing some of the building assembly, or replacing the ductwork in your heating, ventilation, and air conditioning (HVAC) system. High-value, good-quality items such as solid wood flooring are good candidates for restoration because they would be expensive to replace and are often resilient enough to withstand exposure to moisture. Cheap materials may also be returned due to their low cost and low resilience. These replacements are very common in water intrusion events, including drywall or carpet pads. The carpeting in your property can often be expensive and time-consuming to replace. At SERVPRO, we have a tiered showcase cleaning system that can help return these items to preloss condition through cleaning and mitigation. 

  • During restoration, special services are available, including installing vapor barriers or replacing old insulation.
  • Electrical outlets can often be replaced on ceiling fans, light fixtures, or other parts of the home's electric circuit. 
  • Sanding down cupped or warped floorboards before refinishing is another example of restoration activities. 

If your home suffers from water intrusion, contact SERVPRO of Braun Station for water damage restoration at (210) 267-2159.

How to Take the Headache Out of San Antonio Flood Damage Remediation

5/16/2022 (Permalink)

mold growing in the corner of the room on the ceiling and walls Has your home been affected by flooding? Team SERVPRO is standing by with efficient equipment and technicians who can help with your situation.

Why SERVPRO is the Flood Damage Remediation Go-To in San Antonio

Intense flooding is common in the San Antonio region, encouraged by the collision of moist, warm air from the Gulf with cooler air from the north. The air masses mix and often heavy rain results. The city’s location south of the Hill Country adds the concentration of the rain runoff from higher elevations to the situation. If your home finds itself in the path of one of the region’s flash floods you soon discover why we are a local flood remediation leader.

Since we live, work, and established our business in the area, we are extremely familiar with flood damage in San Antonio. More importantly, we commit to responding to flood calls fast and with a full complement of highly-qualified technicians and state of the art equipment. Our dedication and commitment to restoration best practices are why we deliver successful results even when the flooding is severe.

Flood damages can have long-term results when not mitigated swiftly. The structural integrity of your home can be compromised if the waters flowed in with great force. Water allowed to remain standing for longer than 24 to 48 hours exposes your home to the risk of mold damage. Years of experience and advanced training in flood damage restoration explains why SERVPRO is Faster to any size disaster, especially when it involves flood devastation.

Investment in skilled crewmembers and the most efficient equipment is why SERVPRO flood restoration projects resolve quickly and successfully. High-efficiency water extractors and pumps move the water out, and then air movers, heaters, and dehumidifiers take center stage for structural drying. IICRC-trained technicians operate the equipment flawlessly, adjusting as needed to achieve the results desired.

Pack-outs of flooding scenes contribute to excellent outcomes. Water and debris removal and drying are easier in homes cleared of contents. The skill of our production facility technicians is why SERVPRO can surprise and delight customers who feared precious heirlooms, mementos, pictures, and documents were ruined. Document freeze-drying, specialized soft-article cleaning strategies, controlled thermal drying of furnishings, and immersion cleaning tanks are just a sampling of the strategies we use to return your life to normal after flooding.

SERVPRO of Braun Station awaits your call and pledges its best effort when flooding devastates your home. Call us at (210) 267-2159 day or night year round.

How Flooding Damages Your San Antonio Home

5/16/2022 (Permalink)

a flooded living room with furniture floating everywhere in floodwater Finding the living room flooded is certainly a cause for alarm. Contact our certified team fast for water removal and storm remediation efforts.

Why SERVPRO Helps in Making the Right Decisions after Flood Damage Incidents in San Antonio

Flooding incidents are stressing to everyone they affect since they not only lead to financial losses but also are highly disruptive. Sometimes the urge to find a solution fast enough leads the homeowner to make the wrong decision, worsening the situation.

Calling SERVPRO to handle the mitigation and restoration processes in your San Antonio property can help eliminate mistakes.

Preparation of the site after flood damage loss in San Antonio helps a great deal. As the famous saying goes, failure to plan is planning to fail. Our SERVPRO technicians scope the site to establish the full extent of the loss, thus making the correct restoration plans, including deciding which equipment to use. We then create a staging area where we place all the equipment we bring to the site, which cuts down the trips we make back to the vehicles to get supplies, saving time. Laying a paper or plastic drop on the staging area also helps protect the equipment from soiling, which they can transfer to other areas of the property during cleanup.

The damage caused by flooding varies in many ways. There is a need to establish whether an incident falls under category 1, 2, or 3 of water loss to ensure the correct response. The categories depend on the level of contamination involved. If the flooding is from rainwater intruding through the roof, there is no contamination, so the priority is water extraction. For category 2 loss, the use of light protective gear such as gloves and disinfectants is sufficient since contamination is minimal. However, if it is a category 3 loss, our SERVPRO technicians need to move the people and contents from your house. We also use full PPE, Personal Protective Equipment, including full-face respirators, rubber boots, and full bodysuits.

Extracting all floodwater from the loss site and cleaning up the mess helps restore the property to its preloss state. Our SERVPRO technicians have a wide array of pumps to handle the removal. We also use different types of cleaning equipment, including pressure washers and rotating brushes to remove soils. The use of detergents and other professional cleaning agents also helps.

A properly run flood damage restoration process should help deal with an incident, "Like it never even happened." Call SERVPRO of Braun Station at (210) 267-2159 to help. We are available 24/7.

We Discuss Important Steps During Flood Cleanup in Your San Antonio Home

4/11/2022 (Permalink)

Water Damaged Floor And Wall Our experts will take care of any flood damage in your home and make it “Like it never even happened.”

Crucial Steps During Flood Cleanup in Affected San Antonio Properties  

Flooding incidents can cause many problems, but soiling the property is the main issue. The water can sweep mud and silt into the structure. The water intrusion also leads to bleeding of dyes and stains in fabrics due to chemical changes. Carrying out a thorough cleaning exercise is therefore vital to restore the property to its pre-damage state. Several steps are crucial for successful flood cleanup.

Removing All Forms of Soiling

For the flood cleanup exercise in San Antonio to bear fruit, there is a need to reach all areas soiled during the incident. Depending on the source of the water or other prevailing conditions during the incident, the sites might be widespread and affected materials vary. In cases where intrusion happens through the roof, soiling might extend beyond the ground level. Our SERVPRO cleaning specialists inspect the entire house paying close attention to concealed areas such as cabinets and contents made of fabric. We use shovels to remove sludge, silt, mud, pressure washers, or other equipment to clean the soiled areas. 

Removing Deteriorated Materials

Water intrusion affects materials compromising their structural integrity in different ways. For example, some types of insulation mat, when wet, while drywall becomes soggy and discolored. Water also affects carpets and pads. Removal of all deteriorated materials is essential during the cleanup. Our SERVPRO technicians make flood cuts removing wet drywall and creating room to reach insulation and other materials in the wall cavities. We also remove the carpet and pad for disposal.

Deodorizing All Smells

It is common for bad smells to develop when the property is affected by a flooding incident. The smell of rotten eggs, in particular, makes the home uninhabitable. Such smell is likely to develop in case of sewage backup or when floodwaters sit in the house over extended periods. Most of the smells dissipate after routine cleaning. However, lingering odors require specific deodorization efforts depending on the materials. For upholstery, our SERVPRO technicians mist on a deodorizer after cleaning. For walls and ceilings, we use a pump sprayer or ULV fogger to apply the deodorizer.


When done correctly, cleanup should help restore your property to its pre-damaged state. Call SERVPRO of Braun Station at (210) 267-2159. We’re Faster to Any Size Disaster.

Why Seek Professional Assistance for Mold Remediation in San Antonio

4/11/2022 (Permalink)

SERVPRO Van in Driveway Mold spreads quickly when the conditions are right. Contact SERVPRO to investigate the cause and remediate the damage on your property.

SERVPRO Completes All Mold Remediation Procedures in Properties Safely

Specific procedures must be followed to avoid contact when cleaning mold-infested properties. Seeking help from professionals presents the best chance of avoiding such exposure.

Performing cleaning and other mold remediation steps in San Antonio properties can disturb settled spores, releasing them into the air and increasing the inhalation chances. When SERVPRO technicians clean up a property affected by mold, we use protective equipment such as respirators to avoid this risk. We also set up containment barriers using plastic sheets, isolating the affected areas from the rest of the house. Other helpful protective gear includes: 

  • Rubber and latex gloves
  • Full bodysuits with hoods
  • Eye protection such as goggles or face masks

SERVPRO production trucks are already stocked with most of these protective gear, so our technicians do not have to source them first before using them to clean up your loss site. 

SERVPRO of Braun Station uses advanced equipment to handle mold remediation. Call us at (210) 267-2159 whenever you need professional assistance.

How Professionals Remove Water in Your San Antonio Property

3/23/2022 (Permalink)

SERVPRO restoration equipment being used in water damaged room Call your SERVPRO Franchise professional to remove water from your home. Each van in our Green Fleet is loaded with restoration equipment.

Important Milestones during Water Removal in San Antonio

Water spills can happen at any time, causing great inconvenience. Removing the spilled water to restore the home to the preloss state is also tedious, primarily if the spillage occurs when no one is around to take instant remedial action. You can ease the burden by involving a professional water restoration service. If done correctly, the process should also exceed certain milestones. 

Spilled water raises the relative humidity in the affected areas, so one of the milestones of water removal in San Antonio should be to bring such levels down. High humidity levels can cause mold development in parts of the property such as walls or even contents such as clothes and furniture. Our SERVPRO technicians reduce relative humidity to less than 60 percent within the first 24 to 48 hours after the spill helping curtail mold development. 

Many materials in the home absorb water and hold it over extended periods. Such materials include carpets, wooden floorboards, drywall, and even upholstery. Properly drying such materials is essential because the moisture contained can cause various problems, including deterioration of the structural integrity of the affected material and foul odors. Our SERVPRO Franchise professionals combine advanced moisture detection and drying techniques to ensure proper drying. We use moisture sensors with probes to check the level of moisture migration in materials such as carpets. We also have moisture meters that help us determine the actual moisture content of various materials to guarantee that they are dry. 

Even when water spills from a clean source, it can lead to soiling in various ways. Stain transfer between fabrics such as draperies and carpets is common. Water can also transfer debris such as dust in the ceiling or pet waste to other parts of the property. 

Therefore, cleaning up the affected areas is an integral part of the water removal exercise. Our SERVPRO Franchise professionals check for stains on carpets and clean them while still wet. We also check hidden areas where waste can remain hidden after cleanup to avoid problems like a foul odor that develops later. 

In case of a water spill in Leon Valley, Braun Station and Floresville areas, you can rely on SERVPRO of Braun Station to handle the removal successfully. You can reach us at (210) 267-2159 any day. We're Faster To Any Size Disaster.

Tree Damage Can Flood San Antonio Properties

3/16/2022 (Permalink)

fallen tree on roof Let SERVPRO of Braun Station take over your water damage worries in San Antonio when a tree falls on your home.

We Can Help with Your Flood Damage, as Well as Any Debris in or Around Your San Antonio Storm Damaged Home 

The Greater San Antonio area has seen substantial storms ranging from the remnants of hurricane strength systems that make landfall in Corpus Christi to tornadoes and other natural disasters that can threaten our locale. Excessive winds and torrential rainfall make a potent concoction that can spell disaster for trees on your property, especially if they are already compromised. A fallen tree that hits your home can leave openings and wide gashes accessible to water runoff and direct rainfall.

Flood damage in San Antonio homes can happen in several ways, but when tree damages have led to the flooding, you have more than one concern to face. Not only do you have to address the standing water in your home that continually worsens, but you also must address the structural damage of the tree and its removal. Fortunately, our SERVPRO professionals have gotten equipped to help you handle all these concerns.

With a team of contractors under our roof, we can approach these storm damages with confidence and experience. Not only can we address temporary boarding and tarping of breaches in your home’s exterior, but these same professionals can oversee the removal of the tree to prevent further structural compromise. Once we complete the mitigation work inside the house, our restoration professionals can repair and rebuild areas of the property damaged by a falling tree.

Addressing the flooding inside the house is also an important step that must begin immediately. Standing water can quickly absorb into materials and surfaces, so our SERVPRO team utilizes efficient extraction tools and drying equipment. From our portable sump pumps and trash pumps to our air movers and dehumidifiers, we can quickly gain control of a flood loss situation to protect your home and its contents.

As tricky as flood loss situations can be to navigate, they can be even more challenging when you include the removal of a tree and the destruction it can cause your home. Whenever these situations arise, you can count on the fast response and expertise of our SERVPRO of Braun Station team to help however you need. Give us a call whenever disaster strikes at (210) 267-2159.

Water Damage from a Pipe Leak in San Antonio Homes

3/9/2022 (Permalink)

water damaged kitchen, ceiling tiles removed Water stains and sagging materials are often signs of ceiling water damage.

Physical Signs Can Indicate a Need for Water Damage Restoration in San Antonio Properties

Water damage is a consistent threat to San Antonio and Bexar County. It may be necessary to have a team of professionals to help mitigate damages when possible. Identifying the potential problem is the first step, and thorough the property inspection can help target where water damage might exist. As leading restorers, we can help with emergency services like:

  • Extraction
  • Content removal
  • Debris cleanup
  • Repairs

Ceiling Damage After Leaks

Water damage restoration for San Antonio properties must be determined through physical signs in problem areas. Identifying a plumbing leak in the ceiling assembly is often easier than wall systems, as gravity allows damp materials to sag under saturation weight and drip where structural elements become too overwhelmed by water migration.

Wall System Damage 

Wall assemblies can show signs of water damage through discolorations of the drywall out on the surface of the wall system. Damp materials like these will also begin to swell or crumble after prolonged water exposure. When surface materials do not need to be removed, weep holes can drain standing water from cavities and help with dry air infusion.

Drying and Repairing Structural Harm

A contractor license is a beneficial accreditation of our SERVPRO team. This license permits us to complete needed build-back services for your home after water losses. Our crew quickly removes and discards destroyed materials to make moist structural cavities accessible for drying and water removal services.

Plumbing is an essential component of the modern home, but not without the possibility of breaks and leaks. When water disasters occur in your house, our SERVPRO of Braun Station team can help throughout Greater San Antonio. We can mitigate and dry water damaged properties. We are ready to help 24/7 when you call (210) 267-2159.

Can Soot Be Removed from Leon Valley Carpets During Restoration?

2/21/2022 (Permalink)

SERVPRO restoration vehicle in front of home Even small fires can damage everything in your home, from the structure to the flooring. Our Green Fleet is always on call to restore your home.

Flooring Can be Heavily Damaged by Soot and Smoke Residues Within Leon Valley Properties

From a rapidly spreading fire loss scenario to the destruction caused by first responders aiming to prevent costlier damage, our SERVPRO mitigators and FSRT-Certified technicians are Here to Help.

Severity of Exposure

Before much of the fire restoration in Leon Valley can get underway, special consideration is necessary to the exposure levels of carpeting and other floorings to soot and smoke residues. Circulating carcinogens can heap on horizontal surfaces until the effect is too immense for cleanup in some cases. These can include: 

  • Composition of soot soils
  • Thickness
  • Circulating particles
  • Safety hazards

Age and the Condition of the Carpet 

The condition of the carpet and its wear also plays a factor in both its salvageability and the determination of restoration professionals or the homeowner to preserve it over replacement. Suppose the evaluation of the damaged area determines that it would be more cost-efficient and faster to replace the carpet over deep cleaning and hot water extraction treatments. In that case, this becomes the preferred restoration path. 

Other Damaging Factors 

Other factors can contribute to the deterioration and salvageability of carpeting in your home after a fire. The methods to put out the blaze, for example, could affect the reusability of the structural elements and materials. Water can be destructive to even newer carpets, especially if damaging mold results. These secondary impacts and fire damage in the house become costly roadblocks in the smoke remediation process.  

Soot is one of the more challenging obstacles preventing properties from returning to preloss condition after a fire. These soils can dramatically impact carpet fibers and embed the particles to the base of this surface layer. Our experienced SERVPRO of Braun Station team can help clean up and recover damaged carpets when you call (210) 267-2159.

Content Mitigation After Water Damage in San Antonio Homes

2/16/2022 (Permalink)

SERVPRO restoration equipment being used in water damaged room Water damages not only the structure, but possessions as well. SERVPRO can help dry your home from top to bottom.

Emergency Services Play a Vital Role in Improving Water Damage Restoration Timelines for San Antonio Properties

Considerable water loss incidents and disasters can have a destructive impact on area homes and businesses. The first steps our SERVPRO team takes to help in these situations significantly affect the total cost and time involved. 

Water Removal Services 

Little water damage mitigation in San Antonio homes can happen without first addressing standing water concerns in the house. Pooling of any severity requires tools like wet vacuums or submersible pumps to resolve professionally.  

Content Inventory Solutions

Our SERVPRO team catalogs the damage that the contents in a home experience after a disaster. Through software like SERVPRO DryBook, we can maintain a detailed record of the location of contents and belongings, their drying status, and the progress of other mitigation and restoration processes. 

Relocation and Surface Cleaning

Homeowners typically want their contents and personal belongings to stay in the property whenever possible. To achieve this, we must conduct on-site surface cleaning where necessary and find a safe and dry space for storage until restoration completes. 

Pack-Out Process 

Our SERVPRO professionals can provide intricate and thorough drying, cleaning, and restoration solutions when on-site recovery is not feasible with a large, fully-equipped warehouse nearby. Prolonged exposure to standing water or flooding can cause permanent marring and damage, so it is vital to quickly determine when additional cleanup and advanced equipment might be needed. Some of the efforts we offer include: 

  • Surface drying
  • Cleaning
  • Deodorization
  • Disinfection

Protecting personal belongings, keepsakes, and contents of a residence plays a part in the successful restoration of the property. As leading water damage recovery specialists, our SERVPRO of Braun Station professionals work with on-site and off-site cleaning and restoration solutions to protect what matters most after a disaster. Contact us today at (210) 267-2159.

San Antonio Homes or Landmarks – SERVPRO Helps After Fire Losses

2/9/2022 (Permalink)

smoke and soot damage on walls Smoke and soot damage are difficult to remove. SERVPRO has the tools and techniques to restore your home.

We Have Effective Fire Restoration and Mitigation Solutions for San Antonio Properties

Fire restoration combines multiple actions and approaches suitable for protecting and preserving impacted properties. Even with substantial fire loss effects, we have mitigation and restoration strategies to overcome surface damage in properties of all sizes. 

Low-Abrasion Soot Cleanup

Removing soot is one of the most critical stages of fire restoration for San Antonio homes and businesses. Prolonged exposure can allow acidic and oily smoke residues to stain and mar the underlying host material permanently. We have many dry solvents and non-abrasive cleaning techniques to remove thick soil deposits without impacting the structure underneath them. 

Non-Invasive Odor Removal 

While many of the protected structures throughout the city and its surrounding areas are made of stones and other sturdy components, this does not make them or modern homes able to avoid the impact of harsh odors after combustion entirely. Counteracting this damage is the initial effort of our SERVPRO team, utilizing thermal foggers and cleaning products to reduce the harsh combustion malodors left behind. These approaches can be gentle on even aging construction, resulting in less formidable odor obstacles for our deodorization equipment. 

Skilled Reconstruction Services 

Structures are often damaged to the point of needing repair and replacement after a fire. When considering the destructive nature of soot, smoke, and combustion, our general contractor license becomes invaluable to complete several types of repairs and build-back services. Some of the everyday needs of fire-damaged properties after a disaster are: 

  • Utility Repair
  • Building Material Replacement
  • Controlled Demolition

With a rich history known beyond the borders of Texas, San Antonio is full of historic and protected properties and homes for more than 1.5 million residents. Our SERVPRO of Braun Station team can help with fast and efficient service when fires threaten these structures. Call today at (210) 267-2159.

Does Fire Residue Always Ruin Decorative Metal, China, and Glass Household Goods?

1/27/2022 (Permalink)

Kitchen After Fire SERVPRO is here to evaluate, clean & restore your treasured possessions.

Open a Clear Channel of Communication with SERVPRO About How Much You Value Heavily Soiled Personal Property After Fire Damage in San Antonio--We Have Solutions

Little escapes the residues created by a residential kitchen fire. The soot produced by superheated food and burning oils is "protein-based," a particularly malodorous coating that might appear nearly transparent but tightly adheres to and tarnishes and discolors surfaces, including solid decorative objects or household goods. Failing to remove the soot permits the residues' corrosive action to amplify, destroying possessions with both personal and monetary worth. 

Where Can I Find a Restoration Company that Listens to Me?

When fire damages your San Antonio home, you already feel incredibly out of control. "Normal" disappears in an instant. Although you are grateful for the response, the firefighters take charge. They follow the best practices of their vocation, which often cause unintentional damage in their quest to save your home's structure. When they are finished extinguishing the fire, your task is finding a pathway back to the "normal" lost when the blaze began. Let us partner with you on that search. 

Can Severely Soiled Items Be Restored?

When the SERVPRO team arrives, one of our guiding principles is to listen to you. We want to know your priorities, including your concerns about what made your house's structure a home. Protein-based residues can be removed from treasured possessions using specialized products and equipment. While the articles' underlying composition is intact, not melted by heat or broken underfoot during first responder response, we show promising results by:

  • Using immersion techniques with solvents, then agitation with brushes to remove loosened residues
  • Employing ultrasonic cleaning, which creates superheated jets of microbubbles in solution to "blast" the residues away


Advanced training of SERVPRO of Braun Station's production facility technicians ensures articles packed out for evaluation, cleaning, and restoration receive services based on industry best practices. Call us at (210) 267-2159 to explore your options.

Can Office Fittings be Saved Following a Water Leak?

1/21/2022 (Permalink)

Office Carpeting Let SERVPRO help with your water soaked carpets.

SERVPRO is Based in San Antonio and Provides Commercial Water Removal Services to Local Offices. 

What Issues Can Occur With Wet Fittings?

Excess water in your San Antonio business can lead to unpleasant or unsanitary working conditions. The key to tackling a moisture problem is to ensure ventilation throughout the company's wet areas, both on top of and underneath fittings. Consider a carpet. These fixtures are a common place in commercial offices and are usually constructed from porous synthetic fibers. A water leak can soak through a carpet in a relatively small amount of time. Vacuuming the upper surfaces may appear to have solved the water issue; however, wet molecules could migrate to the fittings' underside. Beneath a carpet is an area of restrictive airflow that could impede drying and lead to long-term water damage or mold growth. 

What Does Water Do to Office Fixtures?

  • Water that soaks through carpets can cause mold growth and delamination of the underside.
  • Acoustical ceilings can absorb large amounts of moisture and yellow due to increases in humidity or condensation.
  • Some office furniture can absorb large amounts of water and water contamination, which, over time, could require replacement.

What do Commercial Water Restoration Technicians Do to Save Wet Office Fittings and Fixtures?

Venting affected areas are vital for successful commercial water removal for your San Antonio business. Air movers are valuable equipment to blast hot air into business areas, which may otherwise be tough to reach. The correct deployment of these can also dry the underside of office fittings. The carpeting in the premises can be detached to allow airflow to the bottom, carpet pad, and subfloor. This method of floating carpets using air-movers decreases the drying time significantly. Upper areas like acoustical ceilings can benefit from dehumidification to pull any absorbed moisture out of the materials. Long-term exposure may require a quick replacement to avoid further harm occurring. As the ambient air holds more water vapor, dehumidifiers can condense this into hold pans, thus restoring a comfortable RH relative humidity to the workplace.

How do Professionals Float Carpets to Decrease Drying Times?

  • Carefully remove the carpet from its tack strips to allow airflow beneath
  • Place air-movers correctly so that the sides and vents of the equipment are not blocked, and air can pass freely.
  • Use caution to prevent stretching the carpet by over floating or using too much power. 

If fittings in your business are at risk of water exposure. Contact SERVPRO of Braun Station at (210) 267-2159.

Professional Technicians Perform Mold Damage Remediation in San Antonio

1/11/2022 (Permalink)

Mold on Ceiling if you find mold anywhere on your property call the experts of SERVPRO at (210) 267-2159.

SERVPRO Staff Trains to Assist San Antonio Homeowners With Mold Damage and Remediation

In a San Antonio home, mold damage typically occurs when humidity is not optimal, particularly following a storm or leak. Preservation of the structural elements of the building is as important as saving your belongings. Call a reputable company to assess the damage and determine the next steps with a trained technician specifically to handle mold in residential settings. Even if the growth seems contained, let the experts explore its extent and make a plan tailored to your needs.

In San Antonio, your mold remediation experts are a phone call away. When you reach out to SERVPRO, you gain access to a team of trained and certified technicians ready to handle all types of mold. Applying our expertise, we help you discard items that could pose a danger to your family’s health. Similarly, we help clean, treat and salvage other things, even when you thought they would be a total loss.

As inevitable as mold seems, there are some simple steps homeowners can take to prevent its spread, including the ones listed below-

  • Fix leaks when you detect them. Be vigilant of any change in your utility bill which may point to a water leak in your home. Standing water can damage drywall and create a suitable mold environment.
  • Discard moldy porous items like upholstered furniture and old textiles; they are often unsalvageable.
  • Keep your ventilation system and insulation in good repair. Excess humidity can happen as the result of condensation in attics and ceilings.


Our SERVPRO of Braun Station technicians are ready to come in and help address the mold in your home. All you need is to call us at (210) 267-2159 and let our training and expertise work for you. We pride ourselves on leaving our clients’ homes looking “Like it never even happened.”

What Makes One of the Best Mold Remediation Firms in San Antonio?

12/27/2021 (Permalink)

Water puddling on tile floor; mold along baseboard and wall SERVPRO has a veritable armory of advanced cleanup and gear, enabling us to respond quickly to your call.

Specialized Skills and San Antonio-Based Resources Makes a Top Remediator

Finding a fast and effective remediator is crucial if you ever need mold cleanup work done on your San Antonio residence. This diligence is necessary because the longer the problem persists, the more difficult and costly it is to clean up. Fortunately, SERVPRO can give you the high-quality service you need.

Not many mold remediation firms in San Antonio have the specialized knowledge, locally based equipment, and mold specialists who have routinely performed everything from mold inspection to complete mold removal and black mold repairs. Underpinning all this extensive hands-on experience is the advanced training SERVPRO receive and their arsenal of state-of-the-art equipment.

A few of the specific resources remediators possess are:

  • Industry-recognized education and restoration
  • A veritable armory of advanced cleanup and gear located within easy reach in the San Antonio area, enabling us to respond more quickly and powerfully to your call
  • Equipment and products, like air movers, dehumidifiers, Injectidry systems, foggers, antifungals, and deodorants, designed to address almost every possible problem you may have

Employing all of these at our disposal, we can often return your home to its original state before the mold outbreak in less time than other local mold remediation services.

So, if you ever need a good mold remediation company, consider your neighborhood SERVPRO of Braun Station. We are always ready to help you conquer all your worst mold problems. Call anytime at (210) 267-2159.

Why Are Timely Water Removal Services Essential for My San Antonio Business?

12/20/2021 (Permalink)

hallway of commercial building showing water on floor The damage caused by a water loss can range from relatively minor to catastrophic. Don't delay! Call SERVPRO!

They Allow Your San Antonio Business to Continue Its Normal Operations Sooner

Nearly all San Antonio businesses experience some type of water-related crisis at some point in their existence. The damage caused by such troubles can range from relatively minor to catastrophic. Regardless of their impact, these water issues need to be resolved quickly to permit your business to resume normal operations.

SERVPRO, a local water removal company, has identified, cleaned up, and restored almost every kind of commercial water damage in San Antonio. imaginable. We have successfully performed countless inspections and dealt with numerous ceiling leaks, burst pipes, and basement flooding events. Moreover, our water cleanup professionals have expertly completed the necessary water damage repairs to return area businesses to their pre-event state.

The following complications can eventually result from a poorly remediated water issue:

  • Expansive mold growths that can discolor structural elements, deteriorate wall coverings and produce persistent, unpleasant odors throughout your commercial facility
  • Sagging of ceilings and warping or buckling of walls and floors that requires significant restorative efforts
  • Dry rot that can degrade the structural integrity of your buildings, leading to collapse and extensive reconstruction work
  • Temporary/permanent cessation of business operations, or a loss of patronage and difficulty retaining employees as a result of deteriorated facilities

Considering these potentially devastating outcomes, it is in your best interest to have water removal services completed effectively and as soon as possible. Remember your helpful neighbors at SERVPRO of Braun Station with this in mind. Regardless of the scope or severity of your situation, we are likely to assist. Call us anytime at (210) 267-2159 for help.

What Types of Issues Does San Antonio Fire Damage Mitigation Services Resolve?

12/13/2021 (Permalink)

6 matches lined up ant on fire SERVPRO's fire damage mitigation and restoration services routinely restore severely fire damaged homes to their pre-fire condition.

Fire Damage Mitigation Companies in San Antonio Remediate a Wide Range of Problems

House fires are common in the San Antonio area, so it pays to know beforehand who can clean up their potential messes. Such fires can severely impact interior air quality, ventilation systems, structural elements, and household furnishings, and other contents. With that said, it is exceedingly comforting to know that help is available nearby.

San Antonio fire damage mitigation services like SERVPRO routinely return severely fire damaged homes to their pre-fire condition. In doing so, our trained experts have performed house fire cleanup work, smoke remediation, and fire damage restoration on countless local homes. Some of the fire and smoke damage we have skillfully remediated includes:

  • Smoke particle-fouled air that fills residences with persistent foul odors and greatly diminishes a home’s livability
  • Particle-dusted ventilation networks that spread fire and smoke debris throughout a fire-impacted house
  • Acidic residue-coated surfaces that are being discolored, chemically eroded, or corroded
  • Structural elements scorched or charred by fire that have been rendered aesthetically unappealing
  • Complete areas of homes that have been thoroughly destroyed by fire and require full reconstruction

So, regardless of the extent of your residence’s fire damage, SERVPRO’s highly trained experts equipped with cutting-edge air scrubbers, ozone generators, residue cleaning tools, HVAC cleaning systems, and deodorizing foggers can usually fix it.

With all that said, your friends at SERVPRO of Braun Station are dedicated to serving this community and helping residents overcome their fire-related problems. We are always available and ready to assist you with all of your fire damage mitigation needs. So, don’t hesitate to contact us at (210) 267-2159 whenever you need our assistance.

How Can I Cut Back on Water Damage in San Antonio?

11/17/2021 (Permalink)

living room, water damaged carpets We're Faster To Any Size Disaster in San Antonio. Call SERVPRO to mitigate the water damage to your carpets and furnishings

SERVPRO Has the Technicians to Handle Prompt, Efficient Water Mitigation to Lessen Damage to Your San Antonio Property

Several incidents have the potential of creating water damage within your home. Water intrusion is never something a homeowner wants to deal with, and the longer that you wait to address it, the more the damage increases. Therefore, it is better to act fast so that your San Antonio home gets back to normal faster. The SERVPRO team has the techniques and industry training to help lessen the overall damage, resulting in less of a hit to your finances.

What is Water Mitigation?

Expert water mitigation in San Antonio helps to prevent the damage from flooding or leaks from getting worse. Fast action lessens the cost and the need for disposal or replacement of your building materials and contents. There are many potential scenarios leading to water damage in the home, including:

  • Moisture located behind walls
  • Leaks in your plumbing (pipes or fixtures)
  • Broken or burst hoses or pipes
  • Leaks in your roofing
  • Cracks in your foundation
  • Toilet clogs, and more

No matter the cause for your water issue, SERVPRO is quick to respond with comprehensive mitigation services. We arrive onsite in as little as four hours after you call us so that we can get to work with water extraction and helping to keep water from migrating to other areas of your home.

Until we arrive, we suggest that you:

  • Do not enter into rooms that have standing water until you know that the electricity is off
  • Do not lift up any tacked-down carpeting without professional assistance
  • Do not disturb any areas where you suspect mold
  • Do not use any electrical appliances while standing on wet flooring or carpeting

SERVPRO of Braun Station is the team to call when you need reliable water mitigation services. We are available 24/7 for emergency service by calling (210) 267-2159 to have a Green Fleet deployed to your property.

What Are Some Major Considerations During Mold Remediation in San Antonio Homes?

11/8/2021 (Permalink)

mold growth on walls and ceiling SERVPRO can repair the water leak and remediate the mold damage in this San Antonio home

SERVPRO Strives to Limit Mold from Spreading or Endangering People During Remediation

Mold can develop all over your San Antonio home or in limited sections such as the bathroom or kitchen. Whatever the case, finding an appropriate remediation approach is essential for convenience and better outcomes. Involving an experienced restorer may give you the best results.

Mold remediation in San Antonio properties requires sufficient control. Otherwise, many unexpected problems can arise. For example, although initially limited, contamination can spread throughout the house if handled wrongly. SERVPRO can help you accomplish the desired goals since we make serious deliberation before taking any step.

Some of the essential precautions our technicians take include:

  • Using remediation methods that do not worsen the problem
  • Choosing approaches that do not endanger people
  • Establishing the root of the problem before concluding restoration

Every case of mold development is usually tied to moisture accumulation in the property. Using the most sophisticated cleaning methods or replacing all affected materials can only provide temporary relief if the moisture issue is not addressed. Our SERVPRO technicians ensure this by checking for pipe or roof leaks. We also use thermal cameras to locate hidden moisture in cavities and thermo-hygrometers to confirm humidity levels in different house sections.

When doing remediation, the safety of everyone involved is crucial. Otherwise, the problem might evolve from house damage to personal harm. The contamination might also spread from the initial locations. Our SERVPRO technicians set up containment barriers using 6-mil plastic sheets to prevent debris from spreading into the air while we demolish affected areas. We also establish negative air pressure in the contained areas.

SERVPRO of Braun Station takes mold remediation with the seriousness it deserves, thus resolving any level of contamination, “Like it never even happened.” Call us at (210) 267-2159.

How Can I Keep My Bedroom Furnishings After a Fire?

11/8/2021 (Permalink)

wand and vac cleaning soot on carpet SERVPRO provides skilled technicians using the latest cleaning equipment to restore fire damaged contents and materials in San Antonio

SERVPRO technicians can perform fire and soot removal in your San Antonio home and lessen the need for replacing items.

Even when articles and building materials in a bedroom do not receive charring from a fire, they can still require disposal if the soot or smoke damage cannot get removed. Worse, self-cleaning methods using liquid solutions increase the cost by driving soot into walls and other surfaces. It is a smart move to bring in a professional restoration services company to remove the smoke damage and after-effects of the fire. SERVPRO encourages parents to provide their children with useful fire safety information and aids.

Can Bedding Get Cleaned After a Fire and Soot Removal? 

This bedroom had a fire in San Antonio that had light charring and needed soot removal. SERVPRO technicians approach every cleanup carefully with actions such as:

  • Testing the smoke residues to determine the type 
  • Choosing the correct cleaning agent by the surface being cleaned
  • Inspect and cleaning of washable fabrics exposed to soot

The mattress received no effects from the fire and remained in place during the mitigation, although covered in plastic to stop any cross-contamination from airborne particulate during the cleanup.

As long as the bedding is washable, the techs can use the Esporta Washing System to remove all traces of soot, smoke odors, dirt, and dust after a single wash in this powerful piece of equipment.

During the fire, the first responders stacked the articles in the room in a corner. SERVPRO techs went through the items one by one to determine the restoration potential through various cleaning methods. An outside cleaning station handles that task as things get taken out of the job site area. This attention to detail by the techs enables the homeowner to realize the savings by not having to replace so many possessions post-fire.

SERVPRO of Braun Station at (210) 267-2159 has the techniques and equipment to handle damage from fire and soot removal in your home.

What Can Be Done as Flash Flood Mitigation in San Antonio if the Water Is Yet to Recede?

10/31/2021 (Permalink)

flood water level high, wearing galoshes. Flood and storm damage remediation services by SERVPRO are second to none. Call now for fast and immediate service.

SERVPRO Helps Take Actions That Minimize Contamination and Moisture Action in a Flooded Home

Various incidents can leave your San Antonio property flooded. A flash flood is one example of such an incident. Apart from inundating your property with filthy water, it can create other problems. Starting mitigating the damages as soon as you discover the issue is crucial to regain control of the situation. 

Even when you know what is necessary for flash flood mitigation at your San Antonio home, several factors can force you to delay the necessary action. For instance, since the flood covers vast areas, you cannot start water removal from your house until the water recedes from the surrounding areas. However, professional restoration companies like SERVPRO can find ways to address some issues during the wait.

Issues that can be addressed while the house is still inundated include:

  • Control of indoor humidity and moisture migration
  • Management of contaminants
  • Content pack out

Apart from the effects caused by the water pooling on various surfaces, there is additional moisture action within the building from other sources. For instance, the standing water evaporates, constantly increasing the humidity levels in the air. High humidity can cause deterioration in any section of the house since air movements are not limited. 

Another problem caused by the stagnant flood water is wicking through materials which can spread the moisture problem along the walls from the ground upwards. Finally, the proliferation of microbes in the standing water is high, which can worsen the contamination levels in the house. SERVPRO can help take different actions to address the problems.

The top actions that can make a difference include:

  • Spraying EPA-registered disinfectants directly into the stagnant water
  • Setting up dehumidifiers in the house to keep relative humidity levels below 60%
  • Making flood cuts to contact moisture wicking through materials

SERVPRO of Braun Station offers sufficient resources for flash floods mitigation, addressing any problem, "Like it never even happened." Call us at (210) 267-2159.

What Is Necessary During Fire Debris Removal From San Antonio Business Premises?

10/24/2021 (Permalink)

Here To Help Commercial fire damage restoration is no easy task. Call SERVPRO and let their IICRC certified techs handle all the work for you.

SERVPRO Handles the Process Professionally Guaranteeing Site Safety and Appropriate Disposal

Fire leaves a wide range of debris, from the fine ones such as soot and ash to the bulky ones such as partially burnt structural materials like ceiling panels. Taking care of all the debris is essential in restoring your property and resuming daily routines at your San Antonio business premises. 

Various factors can impact fire debris removal from your San Antonio facility. For instance, the amount of debris and the need to comply with local or state laws during disposal are two crucial factors. SERVPRO can help provide the resources and expertise needed for the safe handling of the debris.

Successful removal takes various steps, including:

  • Collection of debris
  • Manipulation of the debris
  • Safe handling

Debris tends to be scattered in different sections of a property. Finding and consolidating it is one crucial step in the removal process. Our SERVPRO teams use various resources to facilitate this. For instance, we bring large wheeled trash cans to hold materials like insulation or ceiling panels torn down from the structure. We also have zip-lock plastic bags for carrying the finer residues.

Since the debris must be transferred from the loss site to a disposal site, organizing it is crucial. Organizing can mean different things, including separating materials for disposal in different locations or packing them securely for safe transportation. Our SERVPRO technicians facilitate this too. Since we have various powered cutting tools, we can reduce bulky structural materials into small pieces that can be snuggly packed for transportation.

A properly handled debris removal process ensures:

  • Capture of all wastes and harmful materials
  • Separation of hazardous materials from the regular waste
  • Organization at the loss site until materials are disposed

SERVPRO of Braun Station helps manage fire debris removal professionally, allowing faster resumption of your normal business operations. Call us at (210) 267-2159. We’re Faster To Any Size Disaster.

What Tasks Are Typical During Water Damage Mitigation at My San Antonio Home?

10/11/2021 (Permalink)

SERVPRO equipment at work and hardwood floor. SERVPRO technicians are trained in the art of preloss conditions. Water damage restoration services for your home are a job for us.

SERVPRO Educates Homeowners About the Issues Sparked by Water Intrusions Before Restoration Starts

If it is the first time you are handling a severe water damage situation at your San Antonio home, you might underestimate or overestimate the processes you have to complete to restore the preloss state. A professional restorer can help break down the process for a clearer understanding.

Knowing what water damage mitigation at your San Antonio home might require helps you plan your time or make other arrangements, such as addressing the cost implications of the process. After SERVPRO arrives at your property and performs the initial assessment, our crew chief provides a breakdown of the necessary actions, which can range from cleaning to rebuilding damaged structural materials.

Some typical cleaning processes after water intrusion include:

The necessary actions may depend on the source of the water or the lead time since the intrusion. Therefore they can vary greatly. Our SERVPRO technicians also help clarify why some of the supplementary processes may be necessary. For instance, we might decide to apply a stain-resistant topical treatment to items such as upholstery or carpets. Before doing so, we ensure you understand the importance of this step for the overall restoration of preloss conditions.

Removing and renovating various materials is also necessary. For instance, pads, insulation, and electrical systems may require replacement after exposure to high volumes of water. The removal processes affect the floors, walls, and other vast sections of the properties necessitating considerable rebuilding or refinishing tasks.

Some of the expected refinishing tasks include:

  • Carpet seaming
  • Repainting walls
  • Reinstallation of electrical outlets

SERVPRO of Braun Station can help you understand the water mitigation processes and deliver satisfactory outcomes. Call us at (210) 267-2159 to help address any issue, “Like it never even happened.”

When Your San Antonio Commercial Property Falls Victim to Water Damage

9/27/2021 (Permalink)

Water damaged kitchen; damaged ceiling removed SERVPRO removed the damaged parts of the kitchen to thoroughly dry the leak.

Understanding the Need for Tear Out/Demolition Strategies After Commercial Water Damage in San Antonio

After a substantial plumbing leak or equipment malfunction in your San Antonio commercial property, you hope for a fast and successful recovery to get back to business as usual. Our highly qualified Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians might dismay your team when recommending a step that feels like an amplification of the chaos and destruction rather than part of a solution. The following are reasons we must pursue partial demolition after a water damage.

Safety Considerations

Water damage in your San Antonio commercial property must always be assessed initially from a safety standpoint. When we arrive, our crews are ready to begin emergency services, but wait until our project manager scopes for hazards exposing you, your workforce, and our employees to risks that could cause injury or even death. Saturated and deteriorating building materials can fall, topple, and fail to provide structural support underfoot or side to side. To mitigate the chance of continuing damage and clarify the extent of the destruction, we might perform the following actions and more. We adhere to local building regulations after consultation with your insurance company and structural engineers if required.

  • Pull down waterlogged ceilings
  • Remove crumbling drywall and insulation
  • Remove soaked carpet and padding
  • Pull up buckled wood or laminate flooring
  • Clear away dislodged ceramic or other tiles

Creating Access for Water Removal and Drying

Often water migrates far from the original damage. SERVPRO technicians use a range of tools to map out the dimensions of the water spread, including building cavities or recesses where water lies trapped. Because water continues to destroy structural components and moisture provides the perfect environment for mold growth if not removed within 24 to 48 hours, we must be creative in releasing hidden caches of water and planning for efficient drying even in confined spaces. Ways we accomplish these goals include:

  • Flood cuts several inches above the water line on wet drywall to release water and allow warm air flow for drying
  • Drilling holes in mortar joints in cinder or concrete block construction
  • Strategic removal of baseboards and flooring to allow extraction of water between walls and in layers of subflooring
  • Drilling or cutting holes in salvageable structures to allow hoses or other connections to suction water out and/or direct warm, moving air in to normalize the moisture load in building materials

SERVPRO of Braun Station uses planned demolition techniques for project safety and to remove water and dry out moisture fast, then helping arrange for rebuilding. Call us at (210) 267-2159 to arrange an assessment after your commercial water damage.

What are Common Fire Hazards in My Home?

9/20/2021 (Permalink)

fire damaged foyer A faulty dryer caused this fire. Fortunately, SERVPRO was a phone call away.

You Need Professional Restoration Services Against Fire Damage in Your San Antonio Home for the Best Outcome

By its very nature of being an unexpected home disaster, no one plans for a fire in their residence, however, common everyday activities cause some of the most typical reasons for a fire in a San Antonio house:

  • Cooking
  • Smoking and candles
  • Heating
  • Electrical wiring and appliance malfunctions
  • Improper usage or storage of flammable liquids

What Should I Do First After Fire Damage? 

No matter how the fire damage in your San Antonio home occurred, all fire damage has a collective urgency: cleanup and restoration as quickly as possible to lessen the damages. Before the fire crew leaves after putting out the fire, discuss if your home is structurally sound for entering and safe to come in to retrieve any necessary items. If not, alert the SERVPRO crew chief when you arrange for the restoration services.

What Happens to Burned Items in My Home? 

The fire restoration process creates organization in the chaotic aftermath of a home fire. Typically, piles of burned contents get pushed into a wet heap, soot may cover surfaces, and frequently water is also a significant issue with which to contend. SERVPRO technicians organize the effort as follows:

  • Removal of charred items that are damaged
  • Separation of items with restoration potential
  • Setup of cleaning stations
  • Removal of smoke damage
  • Odor control applications
  • Prepping for any needed repairs/rebuilding

Care During Post-Fire Cleanup 

After a San Antonio fire, the home may need initial repairs to stop further damages from occurring. If a roof has a hole from the fire that the techs deem has temporary repair potential, they can tarp over it and secure it until the cleanup and restoration of the interior get completed. In cases where the property has extensive damage or is dangerous for people to enter, the techs typically board up windows and entry points when they are not on-site to discourage anyone from coming into the property.

Taking care not to spread soot throughout the house is another way the techs limit damages. In situations where only a part of a residence received damage, they contain the damaged area to inhibit airborne soot.

Why is it Better to Use a Professional Restoration Services Company Against Fire Damage?

One of the most compelling reasons is to lessen the damages. Waiting to begin mitigation or doing a poor DIY job of cleaning up damage from a fire in your home can make the situation far worse. For example, high heat fires that burn organic materials leave behind dry, powdery residues, particularly on walls and ceilings. If liquid cleaning solutions touch this form of smoke damage, it can drive the particles more in-depth into the wall and require sealant and repainting or removing the sheetrock. SERVPRO techs use tools such as dry cleaning sponges and a light touch to lift away the residues before cleaning the wall gently.

The method used to extract any remaining water on the premises can also have a bearing on the cleanup outcome. Using a wet/dry vacuum lacks the power to pull embedded moisture from within flooring and substrate, leading to seepage and further damage. The extraction equipment the SERVPRO techs use can remove the maximum amount of moisture and lessen the time needed for drying.

The drying equipment is another big difference. The techs bring powerful air movers that not even industrial fans can compare. Another effect of using this drying method is that the air delivery force causes remaining set moisture to rise to the surface, which lessens any potential for foul odors or mold to show up as a secondary issue during the mitigation efforts.

Odor control methods are a must before remediation for fire damage gets tagged as complete. The use of professional cleaning agents helps remove much of the pungent scent as surfaces get wiped down. However, more robust measures are often a must. Soot particles get embedded within the damaged area, and others may be airborne and travel via foot traffic or ductwork to other areas of the home. The techs have professional equipment to eradicate odors by neutralizing the odorous molecules. Air quality is a big concern during the cleanup, and it is a standard practice to run air scrubbers to keep airborne particulates at a minimum.

When fire damage leaves its mark on your home and contents, contact SERVPRO of Braun Station at (210) 267-2159. Certified technicians have both the experience and equipment to make the fire damage a thing of the past and return your home to its previous condition.

San Antonio Small Business Owners Must Plan for Mold Damage Remediation

9/13/2021 (Permalink)

mold on drywall and wall board; flooring removed Mold in your business is a serious matter. SERVPRO techs are trained in mold remediation- call us today!

SERVPRO Addresses Moisture Issues and Cleans Up Business Premises during Black Mold Damage Repairs

When you notice mold signs such as a musty smell or patches on various surfaces, you should take steps to correct the problem because it seldom goes away on its own. Mold usually signifies an apparent or hidden moisture issue. However, it takes more than drying your San Antonio premises to eliminate the problem.

The mold damage remediation executed in San Antonio business premises should address the physical remnants of mold growth. For instance, the infestation can cause pitting and other physical deterioration in various materials like wood. Such surfaces need restoring after cleaning off the mold colonies. In extreme cases, the materials lose their structural integrity, entirely necessitating replacement. Our SERVPRO technicians handle both teardown and material repairs. The location of the mold in your premises is one of the factors our mold specialists use to decide which approach to use.

Concerning the location, remediation processes can be categorized as:

  • Bathroom mold removal
  • Basement mold remediation
  • Attic Mold Removal

In case of mold in an attic or ceiling, remediation procedures are likely to disrupt business operations since tearing down deteriorated ceiling or insulation materials spreads debris everywhere. In bathrooms, the surface materials like tiles are resilient, so the bulk of the mold colonies are likely to be concentrated in the wall or ceiling cavities where it is harder to reach.

Our SERVPRO technicians can expedite such teardowns since we have a more comprehensive range of tools. We can also limit the spread of debris by setting up containment barriers. After removing the moldy debris, we also apply antimicrobial agents to inhibit further growth.

SERVPRO of Braun Station takes enough precautions to ensure mold damage remediation does not close down your business for extended periods. Call us at (210) 267-2159. We’re Faster To Any Size Disaster.

Does Flash Flood Cleanup in San Antonio Cover the Exterior of a Home?

8/25/2021 (Permalink)

water damaged, carpet removed SERVPRO removes contaminated, soiled carpets after flooding in San Antonio homes

SERVPRO Flash Flood Cleanup Services Help Return the Interior and Exterior of San Antonio Homes to a Pre-loss Condition

Heavy rainfall can lead to a rise in the water table. Overflowing rivers, roads, or dams is often the root cause of flash flooding, which can occur over a matter of hours and cause billions of dollars’ worth of property damage to residences in the vicinity. We are an emergency flood restoration service that can assist homes with picking up the pieces after a flash flood. Our services include:

  • Flood restoration
  • Water damage restoration
  • Water cleanup
  • Decontamination with EPA approved antimicrobial agents

The priorities for flash flood cleanup in San Antonio are removing unwanted or non-salvageable material and draining and drying the property. A property fallen victim to flash flooding likely has significant debris and material damage. Our team can provide emergency services such as secure board-ups, deliver dumpsters for rubbish, and pressure washes the exterior of your home to remove grime, mud, and other solid waste.

  • Pressure washers are measured using pounds per square inch (PSI), with higher values representing stronger power.
  • An industrial pressure washer used by SERVPRO on flooded properties operates at over 3,000 PSI. Typical shower water pressure, by comparison, is around 45 to 55 PSI.
  • These pressure washers can be hooked up to mainline electricity or, in cases where there is a power outage, can run from gas.
  • We provide power sources when needed for running equipment

Get a professional response to a flood issue. Contact SERVPRO of Braun Station for flash flood damage control and restoration at (210) 267-2159.

Is Hiring Professional Water Damage Removal Equipment in San Antonio a Good Idea?

8/18/2021 (Permalink)

air movers drying house Rely on the Professional Team from SERVPRO for water damage cleanup and restoration for your San Antonio property

A SERVPRO Restoration Technician in San Antonio Can Organize Water Damage Removal Correctly and Efficiently

Water intrusion can severely reduce the value of your property. A slow leak, drainage issue, or sewer backup quickly compromises dry areas of your home. Sometimes water intrusion can carry with it biohazardous substances like pathogens or raw sewage. It is vital to avoid contact with the contaminants in these situations until a qualified professional reaches the property. We can help with:

  • Water removal services
  • Water damage repairs
  • Cleaning up after sewer backup

A qualified practitioner for water damage removal in San Antonio can significantly reduce the long-term harm caused by water intrusion. The critical part of mitigation is removing standing water from the property. Usually, standing water is removed using high-powered equipment such as wet-dry vacuums, extractors, and pumps. Once the standing water is removed, the next step involves decontamination of the affected area to help prevent longer-term damages.

  • Safety equipment for dealing with biohazardous substances include chemical-resistant gloves, respirators with at least n-94 grade filters, and vigilance toward any cuts or open wounds received on site.
  • Specially designed pumps can pass solid waste when draining the property, separating them from water, and storing them in separate tanks.
  • Disposal of wastewater may be possible at an open sewer point. In the case of backup, wastewater can be transported away from the property in 100+ gallon trucks.

Reacting quickly to water intrusion can help to reduce losses. Contact SERVPRO of Braun Station for water damage removal at (210) 267-2159.

How Do San Antonio Businesses Deal with Commercial Fire Restoration?

8/10/2021 (Permalink)

SERVPRO vehicles parked The SERVPRO Green Fleet arrives quickly to restore your San Antonio fire damaged business. Open for Business

SERVPRO is an Experience Commercial Fire Restoration Service for San Antonio’s Business Community

Cleaning and drying your business following a fire is one of the most effective damage-mitigation methods. While it may seem unusual to associate fire damages with water damages, it is commonly the case that water used in firefighting efforts can cause adverse effects to your business property. Often moisture can combine with soot or ash creating a residue that can spread through materials or bond with walls and surfaces. We can help your business with:

  • Fire damage restoration
  • Fire and smoke damage
  • Water & fire damage restorations

Using a commercial fire restoration provider in San Antonio can help to reduce business closure, mitigate losses on the premises, and tackle fire-related odor problems. The primary method of controlling malodors is a thorough cleaning methodology that often relies on chemical actions. Industrial cleaning solutions can be costly to procure independently, which is why most businesses in the region rely on professional services that stock both equipment and cleaning products for use on-site.

  • Chemical actions are often surface-dependent with different treatments used for wood, steel, or acoustical materials.
  • The effectiveness of cleaning chemicals is also dependent on the type of smoke deposit, including wet, dry, or animal fat-based soiling.
  • Correct dilution, safety equipment, and know-how are essential to ensuring that restoration is conducted safely and achieves the desired result.

Get a quick quote for your business repair from an IICRC certified company. Contact SERVPRO of Braun Station for commercial fire restoration at (210) 267-2159.

Is Professional Flood Damage Remediation Necessary in San Antonio?

7/30/2021 (Permalink)

SERVPRO logo Flood damage remediation is no easy task. SERVPRO certified IICRC technicians can handle any size disaster. Call now!

Why Professional Flood Damage Remediation is Crucial in San Antonio

Flooding in the San Antonio area has been frequent in the past. Climate change might make the problem more prevalent and intense in the future. Because we anticipate severe flooding does not mean recovery is straightforward or a do-it-yourself proposition. If your home is in the path of flash flooding, be sure you seek the assessment of the scenario by our dependable remediation team. Managing the cleanup on your own can worsen the outcome.

When your home suffers from flood damage in San Antonio, the water and debris that intrudes into your home are likely contaminated. Chemicals, road waste, insects, dead animals, sewage, and more can be in the mix. Quantities of silt and mud make it complicated. Removing the debris and sludge and the water needs careful handling and often containment of the fluid for appropriate hazardous waste disposal. Our trained and well-equipped crews prepare for these challenges.

Speed is essential when cleaning up flood damage, an overwhelming proposition when dealing with it on your own. SERVPRO crews arrive with a seasoned manager to assess and devise a schedule to mitigate the situation and the workers to execute the plan. Each signature green truck carrying our team to your address has pumps and extractors to remove the water, as well as tools to remove mud and silt.

Trained Water Damage Restoration Technicians

Our crews take care to avoid exposing your lower levels to collapse when we extract the water. IICRC training and job experience guide us if many feet of water invade your home. We remove the water in a controlled manner to prevent the pressure from the saturated ground outside your home from damaging the foundation. SERVPRO scans for hidden water and measures moisture levels in structural components to ensure that we remove all flooding.

Once the standing water evacuates, we reach for the drying equipment also in our service trucks. A balance of air temperature and movement accelerates the evaporation of water absorbed into building materials. Once vaporized, our desiccant and evaporative dehumidifiers collect and contain the water for disposal. To ensure drying is effective behind walls or other barriers, we frequently make flood cuts.

SERVPRO of Braun Station exists to help the communities manage catastrophes like flood damage. Make a call to (210) 267-2159 to schedule an evaluation as soon as the water rises inside your home.

Why SERVPRO is Your Trusted Choice for Water Removal in San Antonio

7/23/2021 (Permalink)

SERVPRO equipment at work. SERVPRO uses the latest technology and equipment for every size of water damage job. Call now for fast and immediate service.

The Importance of a Game Plan for Water Removal in San Antonio

Coming home to a flooded property can cause homeowners to phone the first available supplier. These are high-pressure situations, and, ultimately, a professional who can arrive quickly is the priority for a homeowner. However, using a provider who lacks the necessary expertise could result in longer-term problems than you may have expected, causing unnecessary time and expense.

Carrying out water removal in San Antonio begins with a phone call. At SERVPRO, we operate our call lines 24 hours a day so that residents in need can always reach out to us. Our technicians are all local to this area which reduces the amount of time you need to wait. As a national franchise, we can mobilize the resources to get you home back "Like it never even happened."

Equipment for Water Removal

The process of getting rid of standing water involves deploying submersible gas-powered pumps. SERVPRO uses this equipment for any standing water issue that exceeds two inches. These pumps can be handy and remove water to a nearby open sewer point. After removing the excess pooling, we can take a more accurate approach to remove moisture and dry saturated carpets, subfloors, and wall cavities.

Portable or truck-mounted extraction units are especially useful in home environments because they do not damage existing fittings which may become weaker when wet. These units contain heating elements, vacuum power, and agile wands to ensure we can dry areas thoroughly that may be smaller or difficult to access.

The final steps of our process are to deploy a combination of rapid air movers and desiccant dehumidifiers. The two-step solution works by first evaporating moisture into the air and then pulling the evaporated moisture out of the air to restore the natural humidity levels. It is the final step in a tried and tested formula that has helped hundreds of homeowners deal with water removal, cleanup, and repair.

A game plan is an essential part of a proper restoration service. Contact SERVPRO of Braun Station at (210) 267-2159 to find out why.

Does SERVPRO Provide Clean Up Services for Flash Flooding Damage in San Antonio?

7/17/2021 (Permalink)

SERVPRO equipment at work. storm and flood damage restoration is a specialty of SERVPRO. We will be onsite within 4 hours of the initial call.

Need Flash Flooding Cleanup in San Antonio – Call SERVPRO

Storms with heavy rain can cause flash flooding with little warning in San Antonio! Within minutes your home is inundated with dirty, smelly contaminated floodwaters, there is debris in your home, and your contents are ruined. However, knowing who to call for help with floodwater and debris removal, cleaning, and drying can ease much of the stress associated with this catastrophic situation.

SERVPRO provides flash flooding cleanup and restoration services in San Antonio. Our teams can be at your home in less than four hours from your call, assess the situation, and immediately begin the process of recovering your home from all the damage caused by the floodwaters.

One of our team leaders assesses the situation and mobilizes the equipment and staff to address the damage. We also ensure that contaminated areas are cleaned and sanitized along with all of your contents. Some porous materials must be replaced, while most non-porous items can be cleaned and sanitized. We explain every step of the cleaning and restoration process to our clients and answer all of their questions. We aim to return your home to you, “Like it never even happened.”

SERVPRO provides flash flooding clean up services:

  • Biohazard remediation and clean up
  • Floodwater damage remediation
  • Floodwater damage restoration 

Call SERVPRO of Braun Station for flash flooding cleanup in San Antonio and surrounding areas. We can help 24/7. Call (210) 267-2159.

Is Mold Hiding in Your San Antonio Home?

6/22/2021 (Permalink)

mold at hot water leak closet Moisture can lead to mold growth as shown in this San Antonio utility closet Photo. SERVPRO can remediate the damage with little or no demolition

Mold Containment in Damaged San Antonio Homes

As alarming as this might be for San Antonio homeowners, the best solution is to act quickly with microbial or fungal growth. Securing the right professionals to remove an active colony ensures that the entire organism gets removed as it should. It can also help make certain appropriate measures to prevent recurrences in the immediate future. This effective strategy begins with containment solutions designed to prevent the active spores from moving to new areas of your home and colonizing.

Once you have discovered mold damage in your San Antonio residence, you can often trust that the situation is worse than what you can see with your eyes. Our SERVPRO professionals can arrive quickly at the discovery of mold to help identify the full spread of the organism and begin installing the containment barriers and setting up equipment designed to prevent their spread to new areas of your house. Containment helps to make remediation much faster and effective.

Mold Removal

With a significant spread of damage throughout the property, removal is often the most effective solution to take care of active colonization in areas of your home. Our SERVPRO professionals can utilize controlled demolition techniques within the containment area to not only prevent the spread of debris and dust but keep any circulating spores within the thick plastic sheeting installed around the area.

Additionally, we can use several tools to help purify the air and reduce the volume of active spores through this affected area of your home. Our air scrubbers and hydroxyl generators both work to pull particulates, dust, debris, and even mold spores from the air and trap them in a filter. We allow these machines to run for extended periods, even sometimes outside of the containment areas, to improve the indoor air quality before environmental testing occurs to determine the effectiveness of our mold remediation.

Should you discover mold growth in your home, you might not immediately know what you should do. To prevent unnecessary tear-out and reconstruction, call our experienced SERVPRO of Braun Station mold remediation technicians as soon as possible at (210) 267-2159.

What is a Pack Out and How Does It Help with Flood Damage Restoration in San Antonio?

6/15/2021 (Permalink)

green fleet at coning tower at airport San Antonians know that SERVPRO "towers" over the competition for storm damage cleanup and restoration

San Antonio Residents Can Rely on Pack-Out for a Successful Flood Damage Restoration Outcom

Flooding in your San Antonio home can be a harrowing experience. Central Texas from Dallas to San Antonio has the unfortunate nickname of “Flash Flood Alley.” Heavy rains can change the landscape from parched and afflicted by drought to many feet deep in dangerous moving water quickly. If your home is in the path of a flash flood, the structure and contents of your dwelling can be at risk.

One way residents improve their odds for a successful recovery from flood damage in San Antonio is to take advantage of our pack-out option. Removing furnishings and household and personal possessions immediately have dual benefits. The articles chosen for pack-out can receive specialized attention while the structure and fixtures can be dried out more efficiently emptied of these items.

Pack-Out During Flood Damage Restoration

SERVPRO uses a well-designed and detailed protocol to inventory and track items our technicians remove from the flooded areas of your home. Our Contents Claim Inventory Service (CCIS) utilizes digital documentation paired with lists and a barcode system to keep track of the possessions we transport to our production facility.

Evaluation of the flood damage done to pack-out inventory permits SERVPRO to keep you and your insurance company apprised of articles we can save, including the methods used and which we determine are unsalvageable. Our production technicians use innovative cleaning and drying techniques to rescue items you might consider ruined. We have freeze-drying for paper and thermal chambers for electronics.

Removing a significant amount of furniture and stored items from the flooded levels of your home makes it much less stressful to remove water and design structural drying configurations. Heavy furniture and a wide range of stored items would need to be continuously moved as the water removal, and drying occurs. SERVPRO technicians can reposition equipment more efficiently, and the soaked items out of the space cannot contribute to higher humidity levels in the work area.

SERVPRO of Braun Station is ready to help residents struggling with the challenges of overland flash-flooding. Call for an assessment and discuss a pack-out plan at (210) 267-2159.

Can San Antonio Fire Damage Restoration Remove Soot Stains from Walls?

6/7/2021 (Permalink)

vacuum soot off of a rug SERVPRO techs put their training to work cleaning this fire damaged carpet in a San Antonio home

SERVPRO Fire Damage Restoration Training Mitigates Stains and Odors Successfully

Small fires can happen in the blink of an eye. Whether a cooking mishap covers walls and cabinetry in soot or an electrical failure leaves behind smoky residue, these stains and odors can be exacerbated by household products.

SERVPRO responds to San Antonio residential fire damage restoration needs with commercial-grade cleaners, EPA-registered biocides, and training in proper mitigation of both soot damage and fire suppression damages. This specialized training ensures that technicians provide effective services that consistently adhere to restoration industry standards and insurance policies.

SERVPRO Training Prepares Techs for San Antonio Fire Damage Restoration

SERVPRO’s training process for technicians and franchise owners alike includes education about a variety of topics. The firm’s Employee Certification Training Program (ECTP)), for example, includes:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Technicians and staff can expand their knowledge through SERVPRO’s extensive array of e-Learning opportunities. Credit and noncredit courses are also offered for SERVPRO staff and other professionals, such as real estate agents and insurance adjusters. Continuing Education courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

SERVPRO of Braun Station’s 24/7 response keeps homes looking and feeling, “Like it never even happened.” Call (210) 267-2159 for comprehensive restoration services.

Plumbing Breaches Often Require Water Removal In Your Leon Valley Home

5/26/2021 (Permalink)

a woman holding a bucket to catch water falling from her ceiling Excess water can quickly cause damage to the structure and contents of your home. Our technicians are standing by to tackle the situation 24/7.

Get fast water removal after a burst pipe with the help of SERVPRO

Among the more recent bouts of extreme weather conditions that affected Leon Valley residents, the only threat that your homes face is not exclusively coming at you from the outside. While you should work to safeguard your home from the possibility of natural disasters as much as possible, indoor plumbing can also cause the same kind of catastrophe to affect both the structural integrity and the condition of your house.

While you might think of a breach in your plumbing as little more than a simple clean-up job, it likely requires professional water removal services for your Leon Valley residence. Every homeowner cares about protecting their investment, and your home's health becomes in jeopardy from poor cleaning techniques that do not adequately address the problem.

Our SERVPRO professionals understand that in these situations, time is of the essence. The longer those high volumes of water pool throughout the affected areas of your home, the more they weaken structural elements and cause more penetrative damages.

Locating the source of the damage is also a critical step in the restoration process for our SERVPRO team. By locating the problem, we can work to get the pipes repaired and the water back on to the rest of your house to help you return to your everyday life while the restoration process is underway.

Water removal itself is often an involved process. Starting with portable pumps and wet vacs, our team works to pull up all of the immediate pooling. More confined spaces and difficult-to-reach points require specialized drying equipment to reach, such as our injectidry system, to get into wall cavities. Thorough drying is critical for a successful restoration job.

While there might be multiple threats that your home faces over its lifetime, you cannot always account for or prevent some of them. With your indoor plumbing, most homeowners do not realize there is a problem until they face the pool of water the incident created. Trust in our SERVPRO of Braun Station technicians to help you clean up the mess, remove the water, and get back to your regular life. You can call us anytime at (210) 267-2159.

When Downpours Enter Your San Antonio Home

5/21/2021 (Permalink)

puddles of water in a basement from storm damage Recent flooding affecting your property? Our team is available 24/7 365 days a year to remediate the flood damage. Call right away.

Severe Weather Can Allow Flood Damage in Your San Antonio Home

While San Antonio might be far enough removed from coastlines like Corpus Christi to avoid the worst severe weather systems that hit the Gulf of Mexico, the region still sees enough of these storm systems to cause damage to area properties. Situations like flooding still threaten your home, and knowing what to do when these disaster strikes can make the difference in what can get saved and what does not.

From the moment that flood damages affect your San Antonio residence, you need to respond quickly to preserve both the structural integrity of your property and the contents inside of it. While the first call that many homeowners tend to make is to their insurance provider to begin the claims process, you should also call our SERVPRO emergency response team.

That initial call can put boots on the ground with advanced equipment capable of lessening the impact of the floodwater on your property with fast extraction and drying possibilities. Once our team arrives at your address, our highly trained technicians can get to work on assessing the full scope of the flood damage that your home has sustained, cataloging the damages and irreparable conditions, and estimating the costs of repair and restoration for the property. This information is what your insurance company requires to approve a loss claim.

Our training awards us a reputation of providing experienced and educated technicians on every job that we do. This education begins with our extensive training regiment to obtain our IICRC certifications for water damage restoration and secondary certifications in areas like mitigation, mold remediation, and odor removal.

While you might be unclear about how to respond to a flood in your home, by entrusting your property to the experienced technicians that we have at SERVPRO of Braun Station, your property can get restored fast. We offer 24-hour response to any size emergency that threatens your home to help you preserve what matters most. Give us a call today at (210) 267-2159.

If Your Carpet is Flooded and Damaged, SERVPRO in San Antonio can help.

5/16/2021 (Permalink)

a flooded kitchen and dining room with items floating everywhere Regardless whether flooding affected carpets or other types of flooring, team SERVPRO can quickly be on the scene to assess and remediate.

SERVPRO Water Damage Restoration Technicians in San Antonio Can Help Save Wet Carpets

Carpets can be up to 50% weaker, gather mold or other microbial activity, or become dirty following a leak, spill, or burst pipe. We pack our trucks with the correct equipment needed to assess, dry, and clean fitted carpets in your home. SERVPRO can also help with:

  • Ceiling repairs from water damages
  • Burst pipes
  • Water damage restoration

The danger with performing water damage restoration to carpets in your San Antonio home is inadvertently causing harm to the pad. When carpet fibers detach from the base, negative effects like delamination are just some of the damages associated with wet carpets. Having the correct tool kit for carpet repair is essential.

  • Knee Kickers, Stair Tools, and Razor Knives allow technicians to detach carpets without risking further damage.
  • A seaming iron, tape, and Staple Hammer can be useful when retacking a dry or cleaned carpet. 
  • Latex adhesive can sometimes help to mitigate the effect of delamination on a wet carpet. 

Carpet replacement can be expensive. Contact SERVPRO of Braun Station for water damage restoration at (210) 267-2159.

Fire Damage Restoration and Insurance Claim Assistance in San Antonio

4/14/2021 (Permalink)

smoke and soot and walls and ceiling Fires are devastating to homeowners. SERVPRO can help! Our team is equipped your fire damage restoration needs.

Call SERVPRO to Your San Antonio Property to Handle all Water and Fire Damage Restorations with Ease!

San Antonio straddles Central and South Texas and happens to be the city that is the seventh most populated within the United States. The name is Spanish, meaning Saint Anthony, given the name after Saint Anthony of Padua, known for feast day on June 13.

Taking a closer look beyond the many attractions, shopping, and dining that San Antonio affords, this city is also home to several United States Armed Forces facilities, including:

  • Randolph Air Force Base
  • Lackland Air Force Base
  • Fort Sam Houston
  • Kelly Air Force Base (until 2001)
  • Lackland AFB/Kelly Field Annex

In addition to those listed above, both Camp Stanley and Camp Bullis are located just outside the city limits.

Famous People Who Came from San Antonio

San Antonio, TX, is also known for a long list of famous names, including:

  • Carol Burnett, actress
  • Rand Paul, politician
  • Joan Crawford, actress
  • Jared Padalecki, actor
  • Michelle Rodriguez, actress
  • Chris Perez, guitarist

Exploring San Antonio Means Looking at Some of the Top Neighborhoods

There is a diverse population living in San Antonio, making perfect destinations to check out delicious food, craft beverages, and local entertainment. A few of the more popular neighborhoods you must check out when you are in San Antonio, Texas, include:

  • Alamo Heights –Located along Olmos Basin Park, Alamo Heights' community is also home to famous destinations like the McNay Art Museum, Witte Museum, and the San Antonio Zoo.
  • Midtown –When you are looking for cutting-edge restaurants with creative flair, there is nothing quite like Midtown. This breathtaking area is also dotted with historic buildings and quaint shops to explore. 
  • Northwest Side –This area is known as the main campus home for the University of Texas at San Antonio. If you are up for excitement, this neck of the woods is also where you will find fun and thrill rides at Six Flags Fiesta Texas. 

With SERVPRO On-the-Job, We Handle Fire Damage Restoration Quickly to Get Your San Antonio Home Back to Normal

Numerous challenges arise with any fire damaged homes, but calling in our team of skilled IICRC-certified technicians at SERVPRO gets it done in a fraction of the time versus DIY. Our attention to detail brings impeccable results, so your San Antonio home is "Like it never even happened."

To start our fire damage restoration efforts in San Antonio, it is essential that you know the next best steps toward the finish line:

  • Insurance Provider Contact –Before house fire clean up, contact your home insurance provider to begin your claim. Ask about all coverages and double-check what documentation is required.
  • Securing the Property –There might be areas of your interior exposed to the elements depending on the nature of your fire incident. We offer tarping and board-up services to secure the property and the remaining belongings inside.
  • Assessment –This is where our crew chief determines the right fire restoration equipment and steps to handle the cleanup. Our team then starts with charred debris removal, soot and smoke residue cleaning, and controlled demolition, as needed.

SERVPRO of Braun Station can be reached 24/7 for emergency fire damage restoration by calling (210) 267-2159.

Which Cleaning Products Can Help with Fire Damage Restoration?

3/25/2021 (Permalink)

heavy smoke surrounding smoke detector Smoke and soot travel and reach the remote parts of your home. SERVPRO is always available to restore your fire damage.

SERVPRO has the Tools to Help San Antonio Homeowners 

The thought of cleaning after a fire is a daunting one. Soot has a way of coating all kinds of surfaces to leave your home looking black and beyond repair. However, please do not despair – SERVPRO technicians have the tools to help.

If you need fire damage restoration in your San Antonio home, we suggest that you do not start cleaning yourself. It is better to wait for the professionals because we have access to highly effective cleaning products that are not sold in regular stores. We also train our teams on using various products to minimize the risk of damage to your home. 

Our repertoire of cleaning products includes: 

  • Dry cleaning solvents are ideal for cleaning drapes or any other materials that cannot withstand wet cleaning.
  • Wood oil soaps to clean finished wood surfaces such as chairs and tables.
  • Carpet cleaners to restore your floor coverings after fire damage.
  • Volatile dry solvents to remove soot from fabrics.

If you need the right cleaning products for fire damage restoration, call SERVPRO of Braun Station at (210) 267-2159.

Can You Save Your Restaurant Carpets after Water Mitigation?

3/18/2021 (Permalink)

picture of empty tables at restaurant; ready for guests Water leaks can close your restaurant. SERVPRO knows how to dry your floors while causing the least amount of impact to your business.

SERVPRO Helps San Antonio Restaurateurs Dry Their Rugs

If you suffer a leak on your restaurant premises, you want to salvage as much of the interior décor as possible. After all, it costs money to replace drapes and carpets, so it is better to clean them if you can.

SERVPRO trains our technicians to handle every aspect of water mitigation in San Antonio restaurants, including dealing with water-damaged carpets. Several factors affect whether we can salvage carpeting: 

  • How much water soaked into the carpet.
  • Whether the carpet is delaminated (the secondary backing separated from the primary backing.)
  • Are any contaminants present in the water.

When we arrive, our first step is extracting water from the floor covering. Then, if your carpet is salvageable, our team can take care of cleaning and drying it. We have a range of carpet cleaning tools available, and we also have air movers and fans ready to help dry the rug out. 

The time since the incident occurred is also a deciding factor, so it is essential to call SERVPRO as soon as you notice water damage. Contact SERVPRO of Braun Station at (210) 267-2159.

Do You Need a Fire Restoration Service in San Antonio?

3/11/2021 (Permalink)

smoke and soot damaged possessions on bedroom dresser When it comes to your possessions, we try to restore over replace. We have the cleaners to clean and restore your family treasurers.

SERVPRO Takes the Stress Out of Fire Cleanup 

San Antonio is undoubtedly one of the most iconic cities in Texas. It is one of the earliest Spanish colonies in the state. Settlers first saw the area when an explorer named Álvar Núñez Cabeza de Vaca landed there in 1536. Native people briefly captured him, and during his time there saw the river that would be called the San Antonio River. He reported back to colleagues in Mexico City. 

Spanish settlers founded missions and built forts in the area, and the missions grew until San Antonio was the largest Spanish settlement in Texas. During the Texas Rebellion, several pivotal battles took place in or near San Antonio. The United States annexed Texas in 1845. After the civil war, many Anglo settlers learned the traditional Mexican and Spanish herding techniques that were popular among Spanish and Mexican immigrants. San Antonio became a famous center of cattle culture and spawned a whole new generation of cowboys. By 1850, San Antonio was the largest city in Texas.

Today, San Antonio is a buzzing modern city that is still growing. Reminders of the past are all around, but you can find all mod cons too.

See the Historical Sites of San Antonio

As you can imagine, San Antonio is full of exciting and historical places. Why not start with:

  • The Alamo, formally known as The Alamo Mission, is one of America's most popular tourist sites, welcoming more than four million people a year. You can visit the chapel and the long barracks or stop by the museum to see the artifacts.
  • San Antonio Missions National Park preserves the city's other four Spanish frontier missions and includes green parkland and a visitor's center.
  • The Ethel Wilson Harris House is the former home of Ethel Wilson Harris, an artist, and conservationist. Robert Harris designed the house in 1956, and it is an excellent example of modern architecture. 

Family Fun at San Antonio's Attractions 

San Antonio boasts plenty of modern attractions too. Kids are sure to love: 

  • Morgan's Wonderland is the first completely accessible theme park in the world. Morgan's Wonderland includes fairground rides, a fishing lake, gardens, and an amphitheater. Guests with special needs go free, while other guests or caregivers pay only a small fee.
  • Six Flags Fiesta Texas includes plenty of rides for thrill-seekers. Rides include Scream, a twenty-story tower ride, the SkyScreamer sky ride, the Crow's Nest Ferris wheel, and the Superman: Krypton roller coaster. There are sit-down restaurants and live entertainment for when you need to sit down!
  • Seaworld San Antonio is the largest Seaworld franchise, and its inventory includes whales, dolphins, seals, and sea lions.

What Happens to Décor During Fire Restoration? 

San Antonio's attractions often have historic and beautiful décor, including paintings, rugs, and drapes. You may be questioning what happens to your décor during fire restoration. SERVPRO trains its technicians to clean and restore as much as possible. We do not throw away items unless we are entirely sure we cannot salvage them. Some things we can do to help include:

  • Wiping down furniture, lampshades, and ornaments.
  • Using spot cleaning to deal with soot marks on textiles and upholstery.
  • Putting Venetian blinds, toys, and utensils in ultrasonic cleaning tanks.
  • Sending clothes and linens to our facility, where we have ESPORTA hydraulic washers.

We also deodorize your belongings and home after fire restoration. 

If you need fire restoration, call SERVPRO of Braun Station at (210) 267-2159.

What Does A Water Cleanup Exercise Involve?

2/19/2021 (Permalink)

SERVPRO vehicle parked in front of business Call in the professionals for water cleanup, to avoid additional water loss on your property. Our SERVPRO technicians are available 24/7.

Call SERVPRO for Cleanup that Restores your San Antonio Premises to its Pre-loss State

If there has been a water spill at your business premises, various aspects are considered part of the cleanup process, including extracting standing water, drying excess moisture from materials or the air, and cleaning any soiled surfaces. 

In most cases, water extraction is a priority step during water cleanup in San Antonio business premises. Leaving water pooling around may worsen deterioration of materials, create hazards such as slick surfaces or lead to mold development. Our SERVPRO technicians expedite extraction using different types of equipment like:

  • Light wands
  • Portable or truck-mounted extractors
  • Weighted water extractors such as Water Claws

Since water causes dyes to run, paint chipping, or even spreads fine dirt around a property, general cleaning is necessary after water intrusion. If the water stagnates, a bad odor might also develop. Our SERVPRO technicians perform the necessary general cleaning of your business place. We use various professional cleaning agents to loosen soils, control microbes or generally deodorize the property. 

SERVPRO of Braun Station combines the advantage of years of experience and the use of sophisticated equipment to deliver quality water cleanup services. Call us at (210) 267-2159 to assist.

What Challenges Are Common After Fire Damage Incidents?

2/9/2021 (Permalink)

SERVPRO vehicle parked in front of home The situation can feel quite overwhelming when your property is affected by fire damage. Contact SERVPRO for effective remediation services.

SERVPRO Handles All Issues Caused By Fire Damage in San Antonio Properties

The name San Antonio has a lengtheir history than the city, which was founded in 1718. The area was named on June 13, 1691, the day a Spanish expedition found the river they called Rio San Antonio. The name was also chosen because it was the day of the feast of St. Anthony of Padua. The records of the naming came from Father Damian Massanet and the leader of the expedition, Domingo Teran de Los Rios, who mentioned in their journals about the event. 

Although San Antonio has expanded and undergone various changes since its establishment, some of its original neighborhoods remain unchanged. For instance, La Villita is the City's oldest neighborhood tucked away on the southern bank of the San Antonio River Walk. It features past architecture such as Texas Vernacular limestone buildings and Adobe Structures. La Villita is a historic district listed in the National Register of Historic Places. Some of the notable structures in the area include:

  • Otto Bombach House, a native limestone structure built from 1847 to 1855
  • Jeremiah Dashiell House built in 1962
  • Louis Gresser House currently maintained by the San Antonio Conservation Society

Fascinating Things to Do in San Antonio

  • Visiting the Alamo

The Alamo is famous because of the battle that happened at the mission and the crucial role it played in securing Texan independence. An army of 3000 Mexicans attacked the Alamo and killed all the defenders leading to the rallying battle cry "Remember the Alamo!" in future clashes. Visiting the Alamo is a great way to learn why such missions were constructed and get a detailed account of the battle.

  • Natural Bridge Caverns & the Canopy Challenge and Zip Lines

The fascinating caves have large open areas and narrow passages in some areas. They are called bridge caverns because, at the entrance, there is a sixty-foot natural limestone slab spanning the amphitheater setting. The span formed after a sinkhole collapsed below it. Apart from the visual appeal, another unique aspect about the caves is that temperatures are constant at 70°F, all year round.

  • Exploring Pearl District

The Pearl is a historical yet trendy district of San Antonio. The immediate attraction in the area is the lovely restored buildings. However, unique shops and eateries in the area offer superb cuisine. During weekends there is a lively Farmers Market that attracts vendors from a 150-mile radius of the city, offering the opportunity to try sauces, fresh produce, baked goods, and other specialties. 

How Does SERVPRO Address Common Fire Damage Related Issues?

The main effects of fire, such as deterioration of materials from heat or flame action, are readily apparent. However, some issues might remain hidden, and if you do not exercise proper caution during the renovation, such cases might be overlooked. Some of the typically challenging matters include:

  • Invisible residues deposited on surfaces
  • Residue penetration in concealed areas such as wall assemblies
  • Deep charring of structural supports

When SERVPRO embarks on the restoration process, we do a thorough evaluation to determine the problem's extent. For the soiling-related issues, we use various cleaning approaches, including dry and wet cleaning methods. For structural issues, we evaluate the damage to determine whether removal of the affected material is necessary.  

SERVPRO of Braun Station has significant experience dealing with fire damage cases. Call us at (210) 267-2159 to help you restore your San Antonio property.

San Antonio Historical Park Opens for Winter Tours

1/27/2021 (Permalink)

Picture of SERVPRO vehicles in front of a house When you see our Green Fleet around town, you can be assured that we are available and ready to handle your flood damage.

This February, the San Antonio Missions Open for Public Tours

The San Antonio Missions National Historical Park includes a 9-mile stretch of land that contains four of the original structures created by Spanish Settlers. The historical sites are among some of the oldest in the US, dating back to the mid-eighteenth century. Originally used as churches for early settlers, these buildings contain the unique heritage of Portuguese, Spanish, and Texan settlers. San Antonio was the subject of many battles and land grabs during the eighteenth and nineteenth centuries. These UNESCO world heritage sites are available to tour from February 1st, with guided tours taking roughly two hours and transport between sites taken by car. Visit the San Antonio Historical Society for further updates on renovations and COVID social distancing measures.

  • Tour the 9-mile stretch of UNESCO world heritage sites by road and explore the San Jose Mission's biking trails.
  • Learn about the lesser-known missions outside of Downtown and the introduction of Christianity to Texas.
  • Pickup gifts and souvenirs from the conveniently located gift shops at each mission site.

Unexpected flooding can cause havoc to an indoor environment. To recover your property, contact SERVPRO of Braun Station at (210) 267-2159.

Take a Guided Tour of San Antonio's Stunning Gardens this January

1/20/2021 (Permalink)

SERVPRO restoration equipment with water drop saying 'water where it's not supposed to be' Water damage? SERVPRO has you covered! We can quickly be at your home for all of your restoration needs.

The Japanese Tea Gardens in San Antonio are Open to the Public in the New Year

The Tea Gardens on North Saint Mary’s Street originally opened over one hundred years ago in 1915 by then city parks commissioner Ray Lambert. The former quarry has since become a local landmark, with the most recent renovation in 2007 costing a reported $1.6 million. The registered historic Texan landmark is opening for tours of both the gardens and its unique flora and fauna collection. The parks show cascading waterfalls alongside Koi fishes, but historical tours also inform you of the construction, maintenance, and preservation of this cultural icon. Tours are running from January 24th onward and should be booked in advance. Most guided trips include a visit to the Alamo and the nearby River Walk. 

  • The Japanese Tea Gardens contains a rare collection of botanical species and fish.
  • A large pagoda is situated nearby to the cafe for stopping off to enjoy the scenery.
  • You can purchase tickets for the Alamo, Tea Gardens, and River Walk can be purchased online.

It is essential to enlist professional restorers to stop water damage from becoming a permanent issue. Contact SERVPRO of Braun Station at (210) 267-2159.

Fire Debris and Ash Can Cause Damage to your San Antonio Home

1/12/2021 (Permalink)

Front image of The Alamo SERVPRO loves the history of our town. We are available 24/7 for your fire damage restoration needs.

SERVPRO Assists San Antonio Residents with the Cleanup and Restoration of Property Fires

San Antonio is one of Texas's top ten largest cities, with a burgeoning population of one and a half million residents. The southern locale is situated between Austin and Fort Worth's diverse metropolitan areas but retains its identity as an urban area of San Antonio- New Braunfels. The conglomeration of these three large urban regions is affectionately known as the Texas triangle. The locale has a storied colonial history from its original inception named after Saint Anthony of Padua, a missionary priest in 1691. The city contains a stunning five historical Spanish frontiers and several UNESCO world heritage sites from explorers of the eighteenth century. As a civilian settlement, the city of San Antonio dates to 1731. In the following centuries, the town became a battleground region with power transferring between Spanish and Texian forces several times. The most notable battle was the fall of Texian defenders in the Battle of Alamo. It was not until 1835 that the US decided to annex the region leading to the American- Mexican War. 

Today, San Antonio is one of the fastest-growing cities in the southern region of America. The densely populated downtown district is famous for its historic architecture and bustling trade. North Central is home to some of the city's wealtheir inhabitants, while the South Side remains heavily populated by Hispanic residents. Part of San Antonio's growing population is due to the economic opportunities afforded in the local area. The Lady of the Lake University and St. Mary’s University on the West Side of the city provide nationally recognized education to thousands of students each year. At the same time, the diversified economy contributes a lot in terms of opportunity for graduates. San Antonio's leading sectors include healthcare, the military, oil & gas, and a thriving tourist economy. While it is not the most well-known city in Texas, San Antonio is the most significant banking district in the southern state, with Wells Fargo among the numerous Fortune 500 companies that headquarter in the city.  

  • The Alamo is an important historical site to visit during a stay in San Antonio. Situated on the Alamo Plaza, the Spanish mission frontier was first established in 1718, making the architecture and surrounding grounds over three hundred years old. The site is unique because it has flown the flag of six independent nations, with each one paid equal attention to during the two-hour guided tours of the structure and grounds.
  • The San Antonio River Walk is a favorite site to visit on East Commerce Street that runs alongside the Paseo Del Rio waterway. The district pays homage to San Antonio's Hispanic roots, with Mariachi music, cafes, dining restaurants, and cafes lining the streets. The area is typically busy. However, night-boat tours are available with many bars providing live entertainment to the passing foot traffic.
  • For a natural heritage site, the Natural Bridge Caverns are an underground rock formation terraformed over several million years. The largest areas stretch beyond the size of a football field. Above ground, the center offers ziplining and a canopy challenge that sits up to sixty feet above the surrounding nature.

Things to do in San Antonio, Texas

  • San Antonio plays host to over twenty million tourists each year who come to experience the rich blend of cultural diversity, historical sites, and resorts. There are many things to do in San Antonio with plenty of activities for children, shopaholics, history buffs, and sports fans.
  • Among the most famous places to stay is the Hotel Emma situated on Grayson Street. The building itself was originally a 19th-century brewery, which was subsequently converted into a luxury hotel. Hotel Valencia on Houston Street is a more budget-friendly accommodation in the heart of San Antonio's shopping district, while Mokara Spa provides a relaxing city getaway.
  • For family fun, the city of San Antonio is packed with kid-friendly activities. The Natural Bridge State Park is a great picnic destination with a zoo on the grounds to entertain kids. There are also several waterparks and theme parks, including SeaWorld, Morgan's Wonderland, and the Six Flags Fiesta theme park.
  • The AT&T Center in nearby Bexar County is home to the famous San Antonio basketball team, the San Antonio Spurs, which plays in the NBA. The arena has 18,418 seats for its basketball court, while a separate 16,151 ice hockey arena is in the same center. The local ice hockey team is the Phoenix Suns. 

SERVPRO Can Help you Overcome a Housefire in San Antonio with Expert Restoration Procedures

Housefires account for billions of dollars’ worth of property damages every year in the United States. Our team of expert restoration technicians can help mitigate losses in your property and lead a recovery effort that returns your home to its preloss condition. The crucial aspect of conducting fire restoration is to pre-test materials in the house. Smoke can have unique properties which do not respond to all types of cleaning agent or technique. By pre-testing soiling in the home, we can ensure that our restoration causes minimal damage to your home and increases repair efficiency. We work closely with insurance adjusters to produce a timely quote and communicate with you throughout service to minimize inconvenience.

  • SERVPRO customer services are available 24/7 to ensure you can arrange a call-out at any time. Technicians live in the local area and have experience dealing with site-specific residential architectures.
  • We offer a range of specialty cleaning and restoration services that could help mitigate losses to artwork, electronics, and textiles.
  • Our crew chiefs have extensive experience working in residential properties around San Antonio and can arrive on-site within four hours of notification of loss. 

If a fire threatens your home or contents, contact SERVPRO of Braun Station at (210) 267-2159.

Texas Storm Damage - Faster remediation for faster results

1/11/2021 (Permalink)

SERVPRO® of Braun Station was there!

When Hurricane Hanna hit the Texas gulf coast in July of 2020, SERVPRO® of Braun Station was there to help in the recovery. We dispatched crews from our home franchise in San Antonio, TX all the way to the Rio Grand Valley.

We immediately started assessing damages to local resident's homes so we could begin services as soon as humanly possible. This speed is what makes SERVPRO® a leader in storm damage remediation. Not only do we provide expedient service, we perform the work correctly. We value your belongings as if they were our own. We use hundreds of rolls of plastic and tape every year to protect the contents and appliances that you value.

If you find yourself in need of our expertise or services, call 24 hours a day at 210-267-2159 or visit our website at this link: SERVPRO® of Braun Station

illumiNight – A Magical Drive-Thru Experience in San Antonio

12/22/2020 (Permalink)

Trees lit up by colorful lights. Go out and enjoy the spectacular illumiNight drive of lights this year.

San Antonio Families Can Celebrate the Holidays at This Engaging Event

It is an illuminated journey to the North Pole when you drive through 4 million twinkling lights. This magical event is a great way to stay safe this holiday season but enjoy an outing with the family at the same time. There will be:

  • A mile of light displays
  • Photo opportunities
  • Curbside treats
  • 3-D displays
  • Music that plays along with the lights

The illumiNight takes place through January 3rd. It begins at 6 PM each night. Tickets are $35.50 per car. You can also purchase the Santa Express Pass for $63.00. This includes a photo with Santa, following CDC guidelines, and a VIP Entry Designated Lane.  For more information, email saguillen@decorig.net or visit the illumiNight website. 

SERVPRO Provides Mold Remediation for San Antonio Businesses

Do not let mold shut your business down. SERVPRO has technicians that are certified in mold remediation. We get to the source of the moisture problem, clean and sanitize the facility. You can count on SERVPRO of Braun Station to take care of the problem as quickly as possible. Contact us at (210) 267-2159.

Celebrate Christmas on the Ranch in San Antonio

12/15/2020 (Permalink)

A woman standing under lights holding a globe and shopping bags. Christmas on the Ranch has every Christmas event covered, go out and enjoy.

It’s a Night of Festivity in San Antonio at This Amazing Light Show

Christmas on the Ranch is hosted by Don Strange Range and is simply stunning. The celebration lasts through December 24 and is one of the biggest drive-through light show events in the San Antonio area. Visitors to Ranch can expect to find:

  • Brand new displays
  • Interactive carriage rides
  • Hayrides
  • Christmas shopping
  • Hot cocoa
  • S’mores
  • Food & drink
  • Santa & Mrs. Claus

With over 4 million lights and dazzling displays, it is an event you will not want to miss. Tickets are $15 - $25, and it all takes place at:

  • Don Strange Ranch 103 Waring Welfare Rd. Boerne, TX

SERVPRO of Braun Station offers water mitigation to San Antonio and the surrounding areas. If you have experienced home flooding from a burst pipe or similar situation, we can help. Our experienced technicians provide emergency mitigation and return your home to preloss condition whenever possible. We are here for all your water damage problems. Contact us at (2100 267-2159.

San Antonio Businesses Count on SERVPRO When Disaster Strikes

12/10/2020 (Permalink)

A hotel hallway with SERVPRO equipment on the floor. It always helps to be prepared on the off chance that a disaster may occur. Call SERVPRO of Braun Station for assistance today.

Professional Storm Damage Mitigation is a Phone Call Away in San Antonio

San Antonio gets its name from a Portuguese priest, Saint Anthony of Padua, who was part of a Spanish expedition in 1691. It is a city rich in history that uniquely combines the past with modern growth. It is among the top ten largest cities in the United States and one of the fastest-growing cities. As of 2019, 1,547,253 residents live, work, and play in San Antonio.

Payaya Indians & Spanish Explorers

When the Spanish explorers first came to the area, the Payaya Indians lived in the San Antonio River Valley. The spot was known as Yanaguana, and means “refreshing waters.” Spanish explorers, along with missionaries, traveled up the river to the settlement on June 13, 1691. The group named the place San Antonio in honor of St. Anthony of Padua. June 13 is celebrated as his feast day. Even with the group visiting this area, it would be quite some time before a settlement was established.

A Spanish Settlement Began

In 1709, Father Antonio de Olivares arrived and decided it was an excellent place for a mission and a settlement. In late 1716, approval was given by the viceroy to build a combination mission and presidio. One of the goals was to stop French expansion in the area. They already had a colony to the east of the area. Another goal was to prevent illegal trading with the natives. Martín de Alarcón was to get the establishment started, but it was delayed due to differences between him and Olivares. But in 1718, the building commenced. The work that Olivares undertook was amazing and, with the help of the Payaya Indians, resulted in:

  •   The Mission de San Antonio de Valero ( The Alamo)
  •   The Presidio San Antonio de Bexar
  •   A bridge to connect both 
  •   The Acequia Madre de Valero

The Establishing of Villa de Bejar

The presidio and mission built by Olivares and the Indians resulted in families coming to the area and establishing the Villa de Bejar. The Father would be granted ownership of the Mission de San Antonio de Valero. This town would become one of the most important towns in Spanish Texas. Olivares commissioned the Presidio San Antonio de Bexar on May 5, 1718. 

Growing Texas by Importing Families

A proposal was brought to the King of Spain on February 14, 1719, by the Marquis of San Miguel de Aguayo. The proposal put forth that 400 families from Havana, the Canary Islands, or Galicia get transported there in order to grow the province of Texas. Approval was given, and families were sent by way of Havana and Veracruz.

A Small Group Goes Forth

The small group that began the undertaking, under the leadership of Juan Leal Goraz, traveled overland from Veracruz. They arrived on March 9, 1731, at the Presidio San Antonio de Bexar. The group now included 15 families and joined the military community when they arrived. They would become the first organized civil government in Texas as part of the villa. 

Spanish - Mexican settlement

During the next century, Spanish-Mexican settlements would pop up all over the Southwestern lands. Juan Leal Goraz, Jr claimed approximately 100,000 square miles and became a prominent person in the area. His land spread out over what is now six states. San Antonio was the capital of his land, and he ruled over it for over 30 years. Leal Goraz would be a bold figure in exploration and the establishment of colonial bases. Eventually, his military forces were pushed back into Mexico, within today’s boundaries, because of bankruptcy.

San Antonio Becomes the Largest Spanish Settlement in Texas

The province of Tejas, which was at first under Spanish rule then Mexican, is where San Antonio became the capital. As the area grew, Camino Real was built to allow travel to Nacogdoches. Today it is known as Nacogdoches Road. European-American pioneers were now allowed into the area by Mexico. Violence broke out when Antonio Lopez de Santa Anna abolished the Mexican Constitution of 1824.

A War Begins

As the violence escalated, a Texian Army was formed, and they forced the Mexican soldiers out of the area east of San Antonio. Americans were the main occupants of that settlement. In December 1835, Texian troops captured San Antonio from Santa Anna’s brother-in-law. Ben Milam would lead the Battle of Bexar. Santa Anna marched on San Antonio in the spring of 1836.

The Alamo

This little mission would be fortified and occupied by men under the command of James C. Neil. When he left, James Bowie and William Barrett Travis jointly commanded the mission. Many good men would bravely die in the battle of the Alamo, which took place from February 23 through March 6, 1836. All the men were killed, and the Texian Army was defeated, but it was a crucial point in defeating Santa Anna. The cry, “Remember the Alamo,” would be one that would become a rallying point for freedom across the United States. 

SERVPRO Proudly Serves San Antonio Businesses

When storms hit, they can be devastating to local businesses. Flash flooding can rage through the town, causing contaminated water to flow through homes and commercial buildings. When this happens, it puts your business on hold. At SERVPRO, we understand the importance of getting your enterprise back on its feet after flooding. We provide storm damage mitigation that:

  •   Removes black water
  •   Cleans contaminated areas
  •   Sanitizes surfaces 
  •   Dries the premises
  •   Disposes of unsalvageable material
  •   Packs-out and clean content
  •   Uses controlled demolition to dry and restore 
  •   Repairs and restores structural elements

One of the best things business owners can do is consider SERVPRO’s Emergency Readiness Program (ERP). It allows commercial ventures to be prepared before disaster strikes. It enables you to access an online portal with all your company’s information in one place. Enrollment in ERP also means SERVPRO has the information we need to roll out immediately when needed. 

Contact SERVPRO of Braun Station at (210) 267-2159 to talk to our team about setting up your ERP profile.

Winter holiday tips: Fire safety | SERVPRO® of Braun Station

12/3/2020 (Permalink)

Fires can happen at any time of the year, but now is the time to make a plan

With the holidays getting closer, it may be a good time to review your emergency fire plans with your family.

Making an Escape Plan

Make sure you and your family can make a home fire escape plan

This includes:

  • Clearing escape paths
  • Establishing a meeting point
  • Mark two ways out of every room (Doors, Windows, etc.)
  • Optional: Create a floor plan

Practicing fire safety

It is important to be mindful of fire safety when putting up holiday decorations. Here are some facts about fire safety:

  • Electrical distribution or lighting equipment was involved in almost half of home Christmas tree fires.

  • More than two of every five (42%) home Christmas tree fires started in the living room. Five percent were chimney or flue fires. One-fifth (21%) of the decoration fires started in the kitchen. Sixteen percent started in the living room, family room or den.

  • Half (51%) of December home decoration fires were started by candles, compared to one-third (32%) in January to November.

SERVPRO® of Alamo Heights is Here to Help this holiday season, we are always available to be there when you need us. Call us for more information: 210-822-2063

A Beautiful Night Among the Lights of the San Antonio Zoo

11/25/2020 (Permalink)

brown monkey eating a banana Don't monkey around with fire damage. Call SERVPRO!

Experience the Iconic San Antonio Zoo as you have Never Seen it Before this Holiday Season 

Children of all ages should be sure not to miss out on the Whataburger Zoo Lights – A Starry Safari happening at the San Antonio Zoo. Experience how the zoo transforms into a winter wonderland when the animals get tucked into bed for the night. There are must-see events, concessions, and even a visit with Santa and Mrs. Claus that can put anyone in the holiday spirit. 

Your price of admission includes entrance and access to: 

  • Lakeside Sideshow – a pixel technology light show illuminating Zootennial Plaza.
  • Reindeer Row – Life-sized reindeer light displays
  • Holiday Plaza – Decorated with holiday cheer, you can even snap a photo with our Lion’s Pride statue dressed for the occasion.
  • Zoo Lights Spectacular – a walk through fun displays and interactive stations
  • Camel Trek – Take a once-in-a-lifetime ride on a camel 

If your Christmas cookies catch fire in your downtown bakery, let our SERVPRO team help you clean up the fire damage in your San Antonio business. Give us a call today at (210) 267-2159.

SERVPRO® of Braun Station is equipped to help your business or organization get back to normal

11/23/2020 (Permalink)

A room with a stained glass window has had its walls removed and 5 SERVPRO green air movers strategically placed throughout A church in Louisiana asked SERVPRO of Braun Station to help restore their congregation space after recent damages from hurricane Laura

SERVPRO® of Braun Station can help

Whether you have a small business that needs to get back on its feet after a fire or a large multi-use property that needs to reopen for the community after a flood, SERVPRO® of Braun Station is the right choice for you.

What can SERVPRO® do for me after catastrophic storm damage?

  • We remove affected materials such as drywall, carpeting, laminate, and insulation
  • It is possible your structure will need an application of an antimicrobial agent to properly halt the spread of potential microbial growth
  • Using our high-end drying equipment and monitoring systems, we bring the structure's relative humidity down to a level that can prevent further damages

SERVPRO of Braun Station can handle any incident at your business or organization, "Like it never even happened." Call us at (210) 267-2159.

Click here for more information about SERVPRO® of Braun station.

Your Last Chance to Participate in San Antonio’s Run the River Event

11/16/2020 (Permalink)

Pair of grey running shoes on white background SERVPRO runs to remediate storm damage. Call us today!

Race and Marathon Enthusiasts Around San Antonio Should Consider this Virtual Event 

Did you know that 2020 is the 4th year for the annual Run the River 5k? While the pandemic forced some unexpected changes into the format for this year, a virtual platform for the race has given racers some time to get the work done at their own pace. November 28 is your final chance to obtain a spot among the participants and push your way to the unparalleled highs of crossing a virtual finish line by reaching your 5k goal – even from your treadmill in the living room. 

Competitors also get entered into a raffle for several giveaways and one substantial grand prize experience. Take the challenge with countless other San Antonio residents with the Run the River event. 

When it is the river doing the running, and your basement or crawlspace ends up flooded, you can count on our SERVPRO of Braun Station team to help with extraction and cleanup for flood damage to San Antonio homes. Give us a call today at (210) 267-2159.

Tourism and Travel to the Greater San Antonio Area

11/10/2020 (Permalink)

SERVPRO vehicles in front of Tower of the Americas SERVPRO loves San Antonio. We are always ready and prepared to handle your water damage.

Learn About the Attractions, Culture, and Career Opportunities that Attract San Antonio Visitors and Keep Them Here 

There is an allure for tourists and travelers to see San Antonio and its immediate suburbs for many reasons. UNESCO World Heritage Sites such as the Alamo and the San Antonio Missions National Park can help attract those who want to learn and experience Texas history. In addition to our region's history, culture, and heritage, San Antonio remains a unique city in the country, growing consistently since its forming in 1718. 

A History as Broad as the State 

As a settlement and Spanish mission, San Antonio dates back into the early portions of the 1700s. The city would celebrate its 300th anniversary in 2018, maintaining its status as the oldest municipality in Texas and among the south's cities. Five structures still stand from the original mission from the 18th century. The most famous and memorable to San Antonians, and Texans in general, is the Alamo. 

San Antonio would be the site of a battle still relevant to the Texas people today as it was then. The mission structure would be the site of a 13-day siege by the Mexican Army, resulting in a massacre of Texans standing their ground and fighting until the end. This act of bravery and defiancé would spark a fire throughout Texas for people to join the newly developing army against the formidable Mexican forces. 

Military Installations  

Many have found their way into Bexar County and Texas's central/southern regions for their stations with their military branches. Much like times before even the American Revolution, San Antonio has always been a haven for the military of whatever controlling power ruled over the territory, whether it was the Spanish, Mexican rule, or our own brief time as a country before joining the United States. The respect for the military in the state and country is a point of pride for San Antonio and its suburbs like Universal City. 

While many have affectionately named the area Military City, USA, that name has been appropriately earned with a total of three Air Force bases and an Army post in the immediate area. Hundreds of thousands of persons and their families have gotten the opportunity to experience San Antonio through the United States Air Force's basic training requirements. Lackland AFB serves as the primary training facility for recruits. 

The Iconic River Walk 

Beyond the extensive history dating back centuries for both the municipality and the entire surrounding areas, the city is known for its development of the structures around the San Antonio River moving directly through the center of downtown. While this would ultimately modify the layout of many skyscrapers and office buildings throughout the city's main avenues and streets, it also paved the way for one of the most iconic and memorable shopping and dining experiences you can have in Bexar County. 

The river plays an integral part in the city's festivals and celebrations, accentuating and highlighting the subterranean stores, restaurants, and boutiques that make up the gorgeous River Walk. In the spring, the city hosts the Fiesta San Antonio with a River Parade with flowered floats. These stone pathways lining the river's shores connect pedestrians to many attractions throughout downtown, including the Shops at Rivercenter, Marriage Island, the San Antonio Museum of Art, and our most famous attraction and World Heritage Site, The Alamo. 

Appealing Location  

One of the alluring factors that have helped San Antonio be among the fastest-growing cities in the country for the last 20 years is its location. With the city's position between the capital and coastal communities like Galveston and Corpus Christi, day trips become more feasible. Also, the manageable distances between these bustling points can be beneficial to startup businesses and aggressive entrepreneurs. The same can be said about San Antonio's connection to the three other major metropolitan areas in the state, including Dallas/Fort Worth, Austin, and Houston through I-35, I-10, and I-45.  

The climate is favorable for those that love the sun and warmth. Summers can get hot and humid at times, but that also translates into very mild winter months with few instances where average temperatures drop below a frost point, making growing fruits, vegetables, and all produce possible in most conditions. San Antonio also receives a fair amount of rain (more than 30 inches annually) to accommodate area farms and orchards. 

Water Disaster Mitigation for San Antonio Homes  

Water damages can quickly spread throughout homes without the appropriate mitigation, and restoration steps are taken right away to prevent it. Our SERVPRO team is a foremost name in restoration for Bexar County and can often reach the scene within hours of the first notice of loss. The sooner mitigative actions begin, the less damaging water disasters are to the property and its contents. 

Mitigation often hinges most specifically on efficient extraction solutions. Surface water poses the most direct threat to the property and your personal belongings after plumbing breaches and appliance malfunctions. Removing any water pooling can reduce the likelihood of absorption into porous building materials like engineered wood flooring, carpeting, baseboards, and drywall. Depending on the severity of these situations, our technicians utilize multiple tools to achieve water removal goals. Some of these instruments include submersible pumps, wet vacuums, and weighted extractors. 

As general contractors certified through the state, our mitigation phase also encompasses vital repairs and construction tasks designed to protect your home. Controlled demolition removes degraded or deteriorating materials to provide a clean and stable foundation for replacement. Likewise, our experienced team can reach damaged utilities like broken water lines to install new connections, portions of pipe, or fixtures "Like it never even happened." 

Water disasters do not have to be total losses for your home. Let our SERVPRO of Braun Station help with water mitigation for your San Antonio residence. You can reach us 24/7 at (210) 267-2159.

How Do We Restore Saturated Walls?

10/21/2020 (Permalink)

water damaged ceiling; damaged part removed Sometimes we need to remove water damaged drywall and ceiling, as we did in this home.

After a San Antonio Storm, SERVPRO Comes in With Advanced Equipment and Controlled Demolition to Address Walls with Flood Damage 

Any homeowner needs to know that there are times when DIY methods alone will not get your home the restoration level you need. If the walls in your San Antonio home take on water after a flood, they could be repaired or replaced. However, they must dry from the inside out before any measures to recover and repaint. SERVPRO understands that even if your walls feel dry to the touch, there could be hidden saturation that has to get addressed. With our methods and technology, we can ensure your interior will be “Like it never even happened.” 

What Can Skilled Technicians Do That I Cannot? 

When you call us to help with flood damage in San Antonio, we get to work quickly to halt water migration and begin extraction measures. We utilized specialized techniques and industrial-grade equipment that homeowners cannot access. Drying times often depend on the dry air we can circulate as we regulate temperatures and bring down relative humidity within the living space. 

  • Water damaged paneling and plaster are often salvageable, but we need to dry the sills and studs by creating air circulation.
  • We can remove laminated paneling, drywall, and plaster to just above the level that floodwater wicked
  • Whenever wallboards have encountered dirty and contaminated floodwater, they must get thoroughly replaced. 
  • Wallboards treated with vinyl-coating wallpaper will restrict drying, so removal is best to ensure no hidden moisture gets left behind.  

In addition to wall restoration, our contractors take care of carpet repair and installation, subfloor repair and replacement, any other aspects that call for controlled demolition for a flawless finish. If required, we can also recommend skilled tradesmen to assist with the build back. 

Call SERVPRO of Braun Station at (210) 267-2159 when you need skilled flood damage restoration. We are always available for emergency restoration services to bring your home back to preloss condition.

Why Homeowners Need a Mold Remediation Company with Realistic Expectations

10/15/2020 (Permalink)

air scrubber and wet vac at work Air scrubbers help to remediate mold damage in San Antonio homes. SERVPRO provides advanced equipment--Why Not Call the Premier Company?

San Antonio Residents Need Good, Honest Mold Remediation

We live in a world of big promises and over-hyped marketing messages in San Antonio and all across the country. The wealth of information out there about any and every topic can be overwhelming.

When you require mold remediation in your San Antonio home, you need a company that makes and keeps its promises. You also want realistic expectations of what can happen and the likely outcome.

What is the difference between mold removal and mold remediation?

Some mold remediation companies advertise "mold removal." However, complete mold removal is not possible. The fungi occur naturally throughout nature, and the spores are microscopic, so you cannot see them. The tiny spores can bloom and develop into a mold colony as they have a food source, moisture, oxygen, and the correct temperature. Mold can grow in many places both indoors and outdoors, including:

  • On trees and plants
  • On spoiled food such as cheese or vegetables
  • On multiple materials throughout your home, including wood, wallpaper, drywall, and carpets

Mold forms colonies known as mycelium. Mycelium is a cluster of hair-like cells called hyphae. Each mycelium can release new mold spores, which drift throughout your home, looking for other places to grow. If they find a new site that meets all the criteria, they can start a new colony.

Because the spores are naturally occurring and so small that they can travel on the air or clothes or pet fur, it is impossible to stop mold from coming back. However, we can take steps to make your home less hospitable to fungus and reduce the risk of a recurrence.

What can SERVPRO do to reduce the risk of reinfestations?

Although no one can prevent mold from coming back, there are actions we can do to reduce the risk of a return visit:

  • Thoroughly drying the area. Mold loves moisture, so we dry out the walls, baseboards, ceiling, upholstery, and furniture. This is a quick way to prevent it from regrowing.
  • Lowering the humidity. We can use dehumidifiers to reduce the air's humidity, so there is less moisture available for fungal growth.
  • Using antimicrobial treatments on hard surfaces to kill fungus and prevent regrowth for up to four weeks.
  • Setting up containment and using a negative air machine to prevent air flowing out of the affected area, thus making it harder for spores to move throughout your home.

What about black mold?

If you look up anything about mold online, you are sure to find lots of horrifying information about black mold. Here at SERVPRO, we do not believe in fear-mongering. Stachybotrys chartarum is the fungus most commonly referred to as black mold, and although mold can cause health effects, please do not panic if you see it in your home. It is a common mold, and remediation works as well for Stachybotrys as it does for every other kind of mold species.

The important thing is to call SERVPRO of Braun Station as soon as you see or smell mold in your home. We're Faster To Any Size Disaster, and the quicker we can begin remediation, the less risk of the spores spreading.

What makes SERVPRO the right choice?

If you need mold remediation you can rely on, choose SERVPRO because:

  • We invest in training our technicians and provide ongoing e-learning opportunities to keep them up to speed with the latest industry standards and processes
  • We do not make unrealistic promises about total mold removal
  • We carry out mold inspection using scientific instruments for accurate data readings
  • We are a locally owned Franchise that cares about our community, with access to national resources to give you the very best in mold remediation

How can you know what to expect during remediation?

We keep you in the loop at all times – we do not do anything without your permission. If we need to set up containment, switch off your HVAC, or remove items from a room, you are informed of the necessary actions. We ensure you agree with our cleaning plan before we begin, and we conduct a walkthrough with you at the end of remediation. We also check in with you a week later to tackle any further concerns, should they arise.

What will your home look like after mold remediation?

We aim to leave your home looking "Like it never even happened." After we deal with the mold infestation, we can partner with additional contractors to build back or re-decorating if necessary. We also bring in air scrubbers and carbon filters to deodorize your home and get rid of the moldy smell.

 If you need a mold remediation company you can rely on, call SERVPRO of Braun Station at (210) 267-2159.

Should Homeowners in San Antonio Prepare Before Starting Flood Removal Processes?

9/27/2020 (Permalink)

flooded laundry room with items floating on top Flooding in your home can damage many things. Contact SERVPRO 24/7 for professional remediation and mitigation services.

SERVPRO Helps Identify Obstacles That Can Hinder Flood Removal at Your San Antonio Home

When your home floods in the aftermath of a severe weather event, the first thing you want to do is probably to clean up and fix damaged areas. However, for the best outcome, you may want to take some time to prepare for the process. One of the reasons SERVPRO promises San Antonio homeowners a positive outcome is because we spare no effort when doing such preparation.

What would preparation before starting flood removal in a San Antonio home involve?

  • Identifying project restrictions 
  • Establishing the true scope of damage
  • Determining the resources needed for the task

Which restrictions interfere with flood removal?

When the situation is ideal, you can venture into the flooded property and immediately start mitigation processes such as water extraction. However, after a storm incident, you might not be sure whether there are health risks or safety hazards that you might be exposed to in the property. If you have no way of confirming the level of danger, then you are restricted from performing the restoration process. Our SERVPRO technicians can help scope the risks in such a case because we have the tools needed, including:

  • Electric circuit testers to check for electrical faults
  • Luminometers to confirm the presence of contaminants
  • GFCI to ground electrical equipment

What determines the scope of damage?

From a casual look, you might trivialize or exaggerate the damage caused by a flooding incident. That would lead to a wasteful or insufficient approach during removal. Since none of the two options would be convenient, it is best to find out the scope of the damage so that you can respond appropriately. Our SERVPRO technicians check for things such as the total area of your house affected by the incident and the percentage of porous materials exposed to floodwaters to come up with a precise estimate of the cleaning, demolition, and drying needs.

SERVPRO of Braun Station can handle any incident at your Leon Valley or Braun Station home, "Like it never even happened." Call us at (210) 267-2159.

Click here for more information about San Antonio.

How Should a Homeowner Prepare in Case the Next Hurricane Brings Flooding to San Antonio?

9/13/2020 (Permalink)

flooded basement laundry room with washer and dryer Regardless of the way that your home was flooded, SERVPRO is the effective company for water removal services. Call right away.

When the Flood Damage Risk Increases, San Antonio Residents Have a Well-Trained, Equipped, and Experienced Partner in SERVPRO

Although we might prefer a role as an evacuation destination for other Texas residents who live closer to the gulf, the fact is hurricanes, tropical storms, and depressions can make their way to San Antonio during the season from June to November. Other extreme weather patterns can also bring torrential rains and incredibly high winds to the region, ultimately flooding homes and businesses. Awareness of the potential and action taken to respond to the possibility of exterior damage and overland flooding can go a long way to minimizing the effect on your property.

What Can a Property Owner Realistically Do to Manage Storm Damage and Resultant Flooding?

Many resources exist that offer homeowners advice in San Antonio seeking flood damage avoidance and property and personal protection. Some interventions can take place long before a storm threatens:

  • Upgrades and maintenance of your home's exterior drainage systems -- roofs, gutters, and downspouts
  • Landscaping improvements to slope the surrounding ground away from the foundation
  • Inspection and reinforcement of foundations and crawl spaces, including repair or installation of appropriate vapor barriers
  • Installing a sump pump
  • Considering the purchase of a generator
  • Making long-term storage decisions that move essential articles above the flood line
  • Making digital copies of vital documents and treasured photos 

Other interventions are best applied as a storm gathers force and appears likely to affect the area:

  • Securing windows, doors, outbuildings
  • Storing outdoor furnishings, toys, equipment, and other "loose" items inside
  • Monitoring official announcements and following recommendations about evacuation or other safety suggestions or orders

Note: Although it is important to plan for property damage, it can save you and your family's lives to have an emergency plan to keep yourselves safe. Be sure to follow local agencies' advice and collect and pack up in "go bags" the following and more as recommended for each member of your family:

  • Medicines
  • Food and water
  • Clothing

Needed documents should also have their own waterproof "go" container. Be sure to let relatives or other individuals know your plans, including evacuation locations you intend to use. Make plans also for pets, perhaps boarding them ahead of time. Gas up your car and charge your mobile devices. Leave for your safety when authorities strongly suggest or order the population to do so.

How Can a Homeowner Increase the Odds for Successful Restoration of the Home After Flood Damage?

Flood damage in San Antonio needs the attention of skilled and trained professionals for the best outcomes. Even when you prepare, storm activity's intensity can damage exteriors, permitting water to pour into your home. Overland flooding also occurs when torrential rains collect and spread rapidly on roadways and across the ground, forcing its way into or under your home's foundation. It is critical to rapidly remove the flood water, contaminated with a broad range of hazardous substances, including chemicals and sewage. Safe handling requires personal protective equipment (PPE) and protocols for containment and disposal that follow local regulations. SERVPRO teams can:

  • Secure exterior damage with boards and tarps
  • Assess and control structural hazards -- examples are shutting off electricity and other utilities and shoring up walls or ceilings filled with water
  • Releasing water from building cavities with weep holes, sawn or drilled holes, and flood cuts (wall materials removed between studs several inches above the flood line)
  • Dig out the muck and pump water deeper than two inches into treated sewers
  • Extract the remaining water with both truck mount and portable units as appropriate -- truck-mounted extractor can remove up to 36,000 gallons of water per unit per day
  • Contain the contaminated water for lawful disposal -- truck mounts direct water into tanks that can hold over 100 gallons

Is Removing the Flood Water Enough to Save the Home?

Once the liquid water exits via pumps and extractors, our teams turn to cleaning, disinfecting, and structural drying. Mold damage can commence within 24 to 48 hours, so moisture levels must fall to a normal range fast. Our crews:

  • Use EPA-registered proprietary cleaning and disinfecting agents to remove soiling and pathogens from affected surfaces
  • Test your structural components (including any dry areas) with moisture detectors and meters to provide baseline data for drying goals  
  • Balance air movement, temperature, and humidity to facilitate the evaporation of water from porous materials -- the resulting vapor collected for disposal through the use of our high-efficiency dehumidifiers

Count on the professionals at SERVPRO of Braun Station to partner with you when flood damage is too extreme to manage on your own after severe storms. We are poised to help 24/7. Call us day or night at (210) 267-2159 for flooding mitigation and remediation from an industry leader.

What Type of Pump Does Your San Antonio Home Need After a Flood?

9/2/2020 (Permalink)

"Flood zone" After your home suffers flood damage, you need a team of professionals to assist you with cleanup. Call SERVPRO right away! We are always available.

With many extractors at our disposal, we customize mitigation and flood removal to the severity and spread of each disaster. 

Addressing the emergency as quickly as possible ensures that flooding scenarios affecting San Antonio homes do not have to be total losses. Our SERVPRO of Braun Station professionals have loaded, pre-stocked READY trailers and production vehicles ready to mobilize with the extraction, cleaning, and drying equipment necessary to gain control of a flood damage emergency. As a leading flood restoration company in Bexar County, our fast response can help us remove standing water in ranch-style homes before irreparable flooring, and wall system damage occurs.

Floodwater removal in San Antonio properties is one of the primary focuses of our responding technicians after a disaster. Eliminating standing water slows the absorption into flooring and other exposed materials and contents. 

Is a Trash Pump the Best Option for Flood Damage? 

Choosing the right flood removal tool is vital for this process, as some of the common choices like electric submersible pumps might not be best suited for natural flooding conditions in a house. Trash pumps are often the ideal choice for several reasons:

  •     Gas-Powered – Available power is a point of concern for technicians after flooding. Having pumps that do not require the trailered generator means more work that can be happening with electric-powered equipment in the house while extraction continues. 
  •     Portable – Even though trash pumps are much weightier than electric submersibles or wet vacuums, they are still portable units that can be relocated multiple times. 
  •     Passable Solids – Natural flooding introduces solids to the property that electric submersibles cannot remove. With a larger intake and output, smaller debris can get extracted along with the standing water. 

Removing floodwater is a process that requires the right tools and experienced professionals. You can reach our SERVPRO of Braun Station team 24/7 by calling (210) 267-2159.

More information about San Antonio.

What Should Inform the Decision to Hire Water Restoration Companies In San Antonio?

8/13/2020 (Permalink)

SERVPRO air movers being used in kitchen This is some of our restoration equipment being used to dry water damage.

You Can Hire SERVPRO to Help Manage Any Water Loss, Salvage Materials and Improve the Overall Speed of the Restoration  

Deciding whether to hire a professional to help with mitigation of water loss in your property or not, might be harder than it seems. Alternatively, you may be left with doubts on whether the one you choose is the best to tackle the problems water leaks introduce in your property. SERVPRO is one of the top San Antonio water cleanup and restoration companies that offer services, which can match your needs. 

Are there Loss Specific Issues that Influence the Choice of Water Restoration Companies in San Antonio? 

Your search for a company should factor in certain aspects of the loss like: 

  • Loss size versus the company's capabilities
  • The chances of hidden problems in a specific incident
  • Presence of dangerous materials at the loss site 

Water loss incidents in San Antonio vary in many ways, including the intensity or the size of affected areas. In most cases, the decision to seek help from a professional is made because the affected party cannot resolve the problem. Therefore, the chosen company should have sufficient capacity to handle the challenges the restoration process presents. 

SERVPRO has sufficient resources in terms of skills and equipment. We have IICRC certified technicians in fields such as: 

Our technicians undergo a 10-hour general and construction industry training by OSHA, thus equipping them with sufficient skills to address any issues that arise. We also have a wide range of equipment to handle all aspects of water removal from early-stage inspection to finishing processes such as deodorization, eliminating traces of the damage, "Like it never even happened." 

Is the assessment of water damage likely to change midway through the restoration? 

It is possible to discover that the San Antonio water spill's damage is worse than the initial assessment revealed. With this in mind, you should choose a company that can seamlessly upgrade the restoration process to tackle the new issues discovered. Some typical problems that can complicate water damage than assessed initially include:

  • Undiscovered deterioration of materials in hidden areas
  • Secondary problems such as mold development
  • Presence of moisture in unexpected areas 

Our SERVPRO technicians anticipate the likelihood of water intrusions being difficult than expected and therefore take a comprehensive approach when trying to resolve the problems at your premises. We start the restoration process with a thorough inspection of the affected property. We use various types of equipment, including penetrative moisture meters and thermal cameras, to trace moisture migration around the property. Our production trucks are also fully packed with all resources we might need for additional restoration processes. For instance, we bring extra equipment to the loss site, including: 

  • Hoses
  • Portable heaters
  • Power generators 

Hazardous materials can delay or halt the restoration as the service provider ponders ways to handle them. Various materials, including asbestos and lead paints, can cause harmful health effects. Our technicians have protective equipment, including gloves, rubber boots, and respirators for protection when handling hazardous materials. We also have contacts of specialty restoration services that can safely remove and dispose of materials such as asbestos. Therefore, delays to the restoration process are minimal when you hire us. 

Should the choice of a restorer depend on the interaction one has with the company? 

Although you may be desperate to remove the water from your home, the quality of service you receive from a restoration company is equally noteworthy. How representatives from the service provider treat you or your property will dictate your decision.

Our SERVPRO technicians make an effort to ensure you are comfortable with our presence at your property, and with the actions that we take while mitigating the loss. For instance, our technicians bring disposable shoe covers when entering your property, thus protecting your floor covers. We also seek affirmation on whether the spot we choose to park our vehicles is ideal. Our customer service staff is reachable 24 hours a day, giving you confidence that we have your best interests. 

Time is also a significant factor when mitigating water loss. Being a locally owned company helps minimize delays, unlike an operation based in a different city. We commit to send a team to your property within 4 hours of loss notification. Such timely response helps prevent long-term problems such as mold, rot, deep staining, and other issues that develop if your house remains waterlogged for periods exceeding 24 hours. 

SERVPRO of Braun Station can help you regain control when water spills affect your Leon Valley, Braun Station, or Dilley properties. Call us at (210) 267-2159.

What Can I Do for Flooding in My San Antonio Home?

7/30/2020 (Permalink)

SERVPRO drying equipment being used in water damaged hallway When flooding damaged this home, we were there. We restored the house to its preloss condition.

Many Ranch-Style Properties Have One Story that Allows a Single Flood Incident to Impact the Entirety of the Home and its Contents

There are many homes in San Antonio and throughout Bexar County that sit in lower-lying areas. Having a home susceptible to flooding conditions can be a constant worry for property owners. Severe weather events can quickly overwhelm water diversion and storm drain catch basins to present fast-developing flood scenarios. With many homes being single-story throughout the area, one massive flood event can compromise the entire house.

It does not take long for flood damage in San Antonio homes to get out of control. We can ensure our prompt arrival through pre-stocked trailers in our warehouse ready to mobilize when disaster strikes. These production vehicles get stocked with many tools for water damage recovery, which consequently can also aid in flood removal. We have multiple extractors designed almost exclusively for extracting floodwater, especially pooling water with solids and debris present. These units include: 

  • Trash Pumps
  • Wet Vacuums
  • Truck-Mount Extractors

Can SERVPRO Perform Demolition and Build Back? 

With a team of contractors available to arrive alongside our technicians, we can offer both repairs and controlled demolition immediately upon arrival. These repairs benefit your property by providing temporary construction solutions that reduce floodwater penetration to allow mitigation steps like extraction to be more productive. These same professionals can oversee complete build back and reconstruction of areas destroyed in your home. This transition to construction can happen seamlessly after mitigation completes, making it more cost-effective and time saving for customers.

We endeavor to provide a fast response to flooding and storm emergencies that impact your home. We have industry-leading extraction and drying tools and potent cleaning products to address any contamination concerns. However, we can help after a flood, you can give our SERVPRO of Braun Station team a call at (210) 267-2159.

More about San Antonio.

Can My Couch Be Restored After Water Damage?

7/25/2020 (Permalink)

Water pooling on living room floor Water quickly damages furniture. SERVPRO knows the mitigation procedures that will help restore your belongings.

If Your San Antonio Home Has Suffered Water Intrusion and Damaged Furniture SERVPRO Has Upholstery and Water Mitigation Experts That Can Help

If your couch or other furniture becomes tainted from water damage in San Antonio, you want a professional company that handles that type of problem.

Do you restore upholstered items like couches?

The contents of your home are important to you and often have sentimental value as well. We understand that and our technicians are experts at dealing with upholstery and furniture. The San Antonio water restoration Green Team is available twenty-four hours a day to provide emergency water mitigation if your home has suffered a water intrusion. Once the water is extracted, and the drying out process begins, we tackle restoring the content to preloss condition.

Restoring Your Couch

Water can ruin furniture, so immediate intervention is needed to keep further damage occurring. Staining and mold can develop if left untreated. Our upholstery crew will explain any current problems or pre-existing issues that they find. They then move on to the following steps:

  • Pre-testing – this process shows the technicians what type of fibers and fabric they will be handling. That determines the cleaning technique used.
  • Pre-vacuuming – if the couch is completely dry, this removes any loose soil and debris.
  • Cleaning – depending upon the upholstery type, several cleaning methods options may include shampoo, hot water extraction, or machine dry solvent. Specialty cleaning methods are available, as well.

Attention to Detail

There is not a one size fits all cleaning method. Your furniture is different from other client's furniture. The crew providing water restoration to your couch will use a unique process. We give special attention to buttons, fillings, skirts, and other design elements.

 Contact SERVPRO of Braun Station at (210) 267-2159 for your entire home's expert water restoration service.

More about San Antonio.

What Should I Do When Flash Flooding Occurs?

6/25/2020 (Permalink)

SERVPRO drying equipment being used in water damaged area Flash flooding happens quickly. SERVPRO has the equipment to restore your home.

Flash Flooding can Damages San Antonio Homes Every Year, but our SERVPRO Team can Help with a Fast and Reliable Response

Because so many single-family homes in San Antonioare ranch-style properties, the single story of the residence sits on a concrete slab. Without crawlspaces or other preventative measures, unexpected disasters like flash flooding that rushes more than a foot of water at once can find its way through openings in your house's construction and spread over your property.

While you might not be prepared to address flood damage in your San Antonio home, you can count on our SERVPRO team's reliable technicians. We have an extensive inventory of recovery tools that can work to remove standing water quickly, dry out saturated elements, and better protect your belongings. There are ways that you can help before our experienced professionals arrive, however. With efforts like relocating valuable belongings and shutting off utilities when it is safe to do so, you can reduce the severity of losses.

What Can I Expect Professional Restorers to Do with the Flood Damage? 

Because We're Faster To Any Size Disaster, our qualified professionals are ready to mobilize whenever emergencies occur. We can often reach water damaged homes throughout Bexar County. With natural flooding, there are added threats and risks beyond standing water and saturation, however. We can contend with blackwater with efficient muck-out and thorough cleaning that can prevent unnecessary tear-out and reconstruction of structural framework. Some of the emergency services and mitigation steps that we take after a flood include:

  • Muck-Out
  • Protecting Personal Belongings
  • Cleaning Exposed Surfaces
  • Extracting Standing Water
  • Drying Damaged Elements
  • Controlled Demolition

Because flooding can be a devastating force, we have professionals available 24/7 to help. With our experience and cutting-edge tools and equipment, our SERVPRO of Braun Station team can make it "Like it never even happened." Contact us anytime at (210) 267-2159.

More about San Antonio.

What Kinds of Services Qualify as Water Mitigation When My San Antonio Business Suffers Damage?

6/12/2020 (Permalink)

Paper insurance policy on portfolio with hands, watch, pen and glasses visible SERVPRO works to provide Fast and Efficient Water Damage Cleanup and Restoration to Your San Antonio Commercial Property

SERVPRO's Water Mitigation Efforts Prevent Further Damage Inside Your San Antonio Commercial Building

When you hear the word "mitigation" in reference to water damage, remember that the purpose of this initial phase of a water emergency recovery is somewhat like holding up a stop sign. Stop! San Antonio. As our crew steps in faster and more efficiently, we put a halt to progressive water loss. We can then quickly and thoroughly move on to remediation, which comprises the range of work our crews perform to try to undo or erase the effects of the water damage.

Can There Be a "Pause" Phase Before Mitigation Efforts Begin?

When our team arrives at your San Antonio business, water mitigation interventions begin as soon as we complete a basic safety inspection.  We institute adaptations, ensuring that occupants and mitigation technicians can perform duties without the risk of injury or other concern for well-being. This pause before commencing mitigation activities is always necessary but is perhaps most critical when your commercial building has sustained interior or exterior damage threatening the integrity of the structure. There is also the time during this preliminary chapter for you and our crew chief to discuss the direction we recommend the overall project should take.

What Actions Do We Take During the "Pause?"

  • We secure the damaged or wet areas with:
  • Cautionary signage, for example, "wet floor" or "stay behind tape"
  • Boards and tarps
  • Barriers and baffles (to hold back or otherwise manage flooding)

What Input Do You Have?

Before we swing into the full mitigation phase, we discuss with the customer what we intend to accomplish during this portion of our recovery efforts. You have a chance to list any priorities and ask about concerns and special requests.

What Are Some Examples of Water Mitigation in A Commercial Water Damage Scenario?

Once the scene is secured, we concentrate on preventing further damage to both the structural components and contents inside your business space. Our project manager follows the outlines of a general protocol individualized for your circumstance, directing our technicians to perform some or all of the following:

Removal of damaged furnishings for further assessment and building materials inappropriate for remediation or restoration:

  • Wet and crumbled drywall
  • Wet and packed-down insulation
  • Ruined laminate flooring (rarely can this engineered product survive water damage)
  • Padding and perhaps carpeting when the water category is evaluated by one of our experts to be 2 or 3 (most contaminated)

Pack-up of materials judged to be salvageable, staging them in a safe, dry space on your property or at our production facility for further evaluation

  • Pumping or extraction of excess water
  • Pumps used when water is deeper than two inches
  • Truck-mounted extractors used to move large quantities of water Containment of contaminated water for lawful disposal
  • Portable extractors employed in confined areas

Note: Aggressive extraction is essential to achieving the best results from structural drying during the next step. Aggressive does not mean reckless, and our technicians are highly skilled at removing as much water as possible without damaging surfaces or fixtures.

Moisture location and measurement:

Before structural drying, our crew uses sensitive detection and metering tools to locate any trapped water, which we endeavor to remove using a range of strategies and set baseline moisture levels. If possible, we also test moisture levels in similar materials in another unaffected space in your building for comparison purposes.

Applied structural drying:

Our team employs the elements of psychrometry, the science of drying, to calculate drying targets. The dimensions and positioning of the drying equipment are also settled using psychrometric principles. We set up air movers, and heaters if we determine the temperature must be raised to enhance evaporation rates, at appropriate angles. As water transitions to a vapor, dehumidifiers, also strategically placed, remove it through condensation or absorption for permanent removal from your building.

What Happens After Mitigation?

The water mitigation process sets the stage for later phases, including remediation and restoration. After we halt the damage, our project manager makes decisions focused on how to bring the water-damaged structures and contents back to preloss condition. Remediation and restoration cannot proceed unless mitigation efforts complete successfully.

The team at SERVPRO of Braun Station masters training in both water mitigation and remediation, complementary methods working together to try to put the effects of a commercial water loss behind you as you resume day to day business. Waste no time in connecting with us at (210) 267-2159 after water damages your building.

How to Handle Fire Damage to Your Home | SERVPRO® of Alamo Heights

6/9/2020 (Permalink)

woman with hands covering face upset with burnt house in background If your home is damaged in a house fire, SERVPRO of Alamo Heights is here to help. Contact us for any fire restoration needs.

Experiencing a house fire is a devastating life event that can derail your plans. Even if the fire is extinguished quickly, it can still cause severe damage and emotional trauma for you and everyone in your household.

Proper handling of the aftermath can go a long way in helping you recover quickly and have your home restored—here are the steps to take to ensure you are doing so:

Steps to Take After Sustaining Household Fire Damage

Prepare yourself for what to expect. The damage that fires cause can be alarming to see firsthand. Firefighters will often have to break windows or cut holes in the roof or walls, and many items that were not near the fire may still be damaged by smoke and soot. There also may be widespread water damage from how the fire was extinguished.

Wait to enter your home. Even if everything looks safe, it is important to only reenter your home after fire officials have deemed it safe to do so. Fires can cause hidden structural damage that could make the area hazardous, and a secondary combustion event is a possibility in some cases as well. It is better to be safe and wait for the go-ahead than to put yourself in harm’s way.

Contact your insurance company. Once you assess the damage that has been done, get in touch with your insurance company in order to learn the extent of your coverage and begin the claims process. All insurance policies are different, so it is important to not do anything until you speak with them about what next steps to take.

Document the damages. Taking photographs and a detailed inventory of everything that is damaged will come in handy both for you and your insurance company. Having documentation of what is damaged will help when filing a claim and will also help you keep track of what items you will need to replace to return to a sense of normalcy.

Contact your restoration company. Working with a reputable restoration company after a fire is a great way to alleviate some of the stress your family is experiencing and gain peace of mind. The aftermath of a house fire can be emotionally draining, so dealing with a company you can trust will do a great deal to reduce the overall stress levels involved in the process of recovery.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response.

How Can I Remove Thick and Sticky Soot from My San Antonio Home Without Damaging Surfaces?

5/26/2020 (Permalink)

Fire damaged mirror and personal items Soot is hard to remove. Fortunately, SERVPRO has the experience and equipment to restore your property today!

SERVPRO Relies on Research-Based Techniques, Testing, and Proprietary Cleaning Products to Clean Fire Damage from San Antonio Homes

If you are usually a “can-do” kind of homeowner, you might find it hard to take a step back when fire residues soil your home. Despite your eagerness and work ethic, cleaning up the soot drifted throughout and adhered to your home’s surfaces is not instinctive. The tools and cleaners used for ordinary dirt and grime can make fire residue recovery harder by smearing, setting, and grinding the soot into surfaces.

How Do Professional Fire Damage Restorers Approach Soot Cleanup?

Our Fire and Smoke Restoration Technicians (FSRT) use the principles and elements of cleaning to assess your San Antonio fire damage scene, design an effective plan for mitigation and remediation, and implement it. 

What Are the Principles of Cleaning?

Steps SERVPRO restorers take to rid surfaces of fire damage residues:

  • Locate the residues
  • Inspect and evaluate the characteristics and durability of the affected surface
  • Release and remove residues
  • Contain and dispose of the residues

What Are the Elements of Cleaning?

Variables restorers manipulate to isolate, loosen, and contain the residues:

Chemical actions, including:

  • Dissolving
  • Emulsifying
  • Bleaching
  • Oxidizing
  • Altering pH
  • Digesting

Temperature--heat increases the speed of the desired chemical action but cannot be so high as to damage further the surface affected. 

Agitation--dislodges residues and distributes cleaners through movement, including:

  • Rubbing
  • Brushing
  • Water and air pressure
  • Sonic vibrations

Time-- also known as “dwell time,” or the period a product is in contact with residues to loosen the surface bond

How Do Professionals Balance the Principles and Elements of Cleaning?

Relying on mastery of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training and on-the-job experience, our managers and technicians mindfully choose products, tools, and techniques. The goal is to remove the fire residue and maintain the integrity of the soiled surfaces. We achieve a balance by pretesting planned interventions in inconspicuous places and continually adapting and adjusting the cleaning process.    

Rely on the experts at SERVPRO of Braun Station to craft an individualized and effective response to a wide range of fire damage cleaning scenarios. Call (210) 267-2159 to schedule an assessment.

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Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in San Antonio, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Braun Station today at (210) 267-2159 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Who is responsible for a water leak in a property, the landlord or the tenant?

5/20/2020 (Permalink)

An office with drywall removed on the lower part of a wall, with SERVPRO equipment on the carpeted flooring. Call SERVPRO of Braun Station for your San Antonio commercial water loss.

SERVPRO can advise you on some steps from being a renter to being an owner. 

The responsible for most restoration work in a property lies with the landlord. If you are renting a freehold property, you are likely only responsible for a small portion of the property and not the building or tenant's possessions. If a tenant does report flooding or water leaks, you should respond quickly to maintain good relations and protect your property from potentially expensive damages. At SERVPRO, we work closely with landlords and other businesses to help recover losses urgently.

If I am renting a freehold property to tenants, what am I responsible for in a water emergency?

Contracts differ, and you should check with both your freeholder and your insurance provider about coverage when organizing commercial water cleanup in San Antonio. Generally speaking, you are likely to be responsible for fittings and fixtures in the property. These include any permanent attachments in the property such as linoleum, carpeting and potentially some appliances. Water can cause significant damage to fittings and fixtures as well as being a high risk for secondary water damages like mold growth. 

What can I do to restore the property's fittings and fixtures after a water leak?

  • Instructing your tenants to shut-off the water supply is essential to controlling losses in a water incident
  • You can expect to need both water extraction and drying services to bring the property back to its original state successfully
  • Removing carpets may be beneficial to prevent them from soaking the subfloor allow airflow beneath- floating carpets may be vital to preventing microbial growth
  • Expert pre-conditioning and carpet cleaning may be necessary depending on the type of water as well as the length of exposure to moisture for the carpet- longer than seventy-two hours can lead to permanent harm
  • Professional restorers can detach and reinstall carpets without risking further harm

Is bonnet cleaning an effective way to restore wet carpets?

Bonnet cleaning is a useful method that is the least aggressive on carpets. However, you may risk causing further harm if the carpets are delaminating, the seams are loose or on thick fiber carpets. SERVPRO technicians can carefully detach the carpet to inspect areas of risk before performing bonnet cleaning. We first vacuum the carpet to prevent any residual grit from causing damage during rotary cleaning. Remember to moisten the bonnet pad before working. The heat and friction that this method produces can harm dry carpet fibers if misapplied.

Is there a difference between clean water spills and water leaks from unclean supplies?

Clean water spills can generally return to a good condition with light intervention. However, water can deteriorate other times and with the interaction of other substances. The longer water sits, the more likely it is to deteriorate. This deterioration can make carpet cleaning more challenging for landlords. We offer cleaning services for any scale of water contamination, including black water caused by sewer backups or flooding. 

Landlords can benefit from our hot water extraction technique which is very effective on moderate carpet soiling. The RX-20 is a rotary extraction tool that releases a liquid or powder emulsifier directly onto the carpet surface. Using the inbuilt vacuum of the RX-20 restorers can continually run over the affected area until the soils, water and solution are sufficiently extracted. Any cleaning wastes from extraction are securely stored in tanks for disposal in an open sewer point or at a wastewater facility. 

As an owner of multiple flats in the same building, do I need to arrange services individually for each tenant?

SERVPRO commercial restoration teams are large enough to cover a set of flats in one arranged service. Our business emergency contact line is available twenty-four hours a day for commercial clients. During your service, we can communicate with you throughout to ensure that we are performing as you expect. We can also benefit from your intimate knowledge of architecture, build and any warranties you may have to ensure a smooth procedure from start to finish.

What are the dangerous factors of a water emergency?

  • Water migration can result in damp spots inside wall-cavities. These can be tough to spot and challenging to restore. Without proper care, they can cause significant harm
  • Water deterioration can result in rising costs. Mold colonies can form in as little as forty-eight hours in ideal conditions
  • Safety concerns from slip and trip hazards are a critical factor in any restoration involving water
  • Subfloor inspections are essential to ensure there are no hidden damages that could occur further down the line.

The fastest way to recover from a commercial water emergency is to enlist professional assistance. Our teams are here to help guide you through the recovery procedure and ensure that there are no unforeseen damages like mold growth. If your business suffers from a water emergency, contact SERVPRO of Braun Station at (210) 267-2159.

To learn more about San Antonio, click here

How Can I Remove the Smell of Smoke in San Antonio?

5/5/2020 (Permalink)

Smoke and soot on wall and ceiling Smoke and soot travel throughout your home. SERVPRO has the experience and equipment to restore your home.

In San Antonio, SERVPRO Can Help You Eliminate the Smell of Smoke After a Home Fire

Fire can happen very quickly in your home. You may light an aromatic candle too close to a curtain or start a kitchen fire by accident. Regardless of the ignition cause, the resulting flames can disrupt your everyday life for a few days, but the smell of smoke can linger in your home for longer.

When you have fire damage in San Antonio, you can reach out to SERVPRO to help, including its foul smell. Our technicians can apply our knowledge and expertise in restoring your home, as soon as we arrive on the premises. Our industrial-grade equipment and best practices mark the difference between a professional job and mediocre results. Call our 24/7 hotline as soon as possible to prevent further spread of the damage.

Are air-fresheners enough to mask the smell of smoke?

Air fresheners, available at your local store, are ideal for keeping your home smelling fresh and clean regularly, but not when there has been a fire. Flames, smoke, and soot can completely upset the natural balance of the air in your home, and it requires a professional team to offset their impact. Some of the methods available to our SERVPRO team when we arrive at your home include the following:

  • Odor pellets- these help us counteract the smell of smoke in your home with other fragrances.
  • Ozone generators- this technology helps us eliminate smoke odors molecules in your home and purify the air.
  • Thermal fogging- this technique allows a fine mist to bond with the smell molecule and neutralizes it

Other options for deodorizing your home go together with the cleanup process necessary after any fire. When a professional team like us arrives at your home and takes proper steps for a successful restoration, you can have peace of mind.

SERVPRO of Braun Station is your partner after a fire. Contact us at (210) 267-2159 and let us leave your home, "Like it never even happened."

More about San Antonio.

How Can I Clean Smoke Residue from My San Antonio Home?

4/28/2020 (Permalink)

Fire damaged room and sofa Did your home experience fire damage? SERVPRO knows how to restore your fire damaged home.

San Antonio Homeowners Can Rely on SERVPRO to Clean Smoke Residue Without Further Damage

A small fire can erupt in your home at any time. A fireplace, a kitchen fire, or an electrical malfunction can all spark a flame and threaten your home. If you are lucky, the damage is not widespread, and your loved ones are safe, and material losses are minimal. However, even best-case scenarios leave an imprint of the fire on your walls and fixtures, which can be a challenge to restore.

For San Antonio homeowners, fire damage restoration should not be overwhelming. Our professional crew trains continuously to be ready to tackle jobs like yours. Our industry expertise confirms that you can trust our advice as we arrive at your home and develop a plan of action. Like you, we want to minimize the disruption to your daily life by being thorough and quick in restoring your property.

Should I use a cleaning solution to remove fire residue?

Cleaning solutions play an essential role in leaving your furniture in mint condition after a fire. However, there are different types and uses for cleaning solutions, and our SERVPRO team is aware of the proper application of each of them. As we prepare for different scenarios, we identify which cleaning solutions and techniques work well depending on:

  • The scope of the damage including the path of the smoke and where soot settles
  • The material the surface is made of, especially whether it is natural or humanmade
  •  The exposure time to flames and the ensuing extinguishing agents

As we gather the information, we match each surface and need with the appropriate cleaning solution and apply it based on EPA recommendations and guidelines. This meticulous approach protects your belongings from further damage caused by abrasive cleaners.

SERVPRO of Braun Station is part of your community, and we want to keep you safe. Call us at (210) 267-2159 regardless of the size of your emergency and let us develop a plan for you. Together, we can work to leave your home, "Like it never even happened."

More about San Antonio.

What Can Cause a Leak in My San Antonio Bathroom?

4/20/2020 (Permalink)

bathroom with older style tub with mold and mildew covering the tile floor and tub After a while, water starts to deteriorate the tile and structure of your bathroom. Contact team SERVPRO to evaluate & remediate the water damage.

Expert Detection Skills and Tools Help SERVPRO Get the Fix on Hidden San Antonio Bathroom Leaks

It can be challenging to determine the source when the evidence of a San Antonio bathroom water loss shows up far from the cause. A significant percentage of households experience gradual damage from persistent moisture where no identifiable crisis like a burst pipe or toilet backup occurred. By the time you notice the problem, the situation can become complicated by the involvement of a range of building materials.

How Do I Know if I Have a Bathroom Leak?

You are not alone if your San Antonio’s bathroom water damage makes itself known first in another room or even on another level of your home. The damage in the bathroom itself can be invisible. There are many things restoration crews encounter that can indicate a water problem even if you do not see water puddled up in your bathroom.

What Are Visual Signs of a Suspected Bathroom Leak?

Structural components affected by excess moisture in your bathroom can swell or discolor. The water frequently migrates away from the footprint of your bath inside building cavities, following plumbing and electrical conduit or framing materials, showing up as:

  • Warping of the floor or wet carpeting next to the shared wall in a room or hall adjoining the bathroom
  • Staining or disintegration of the ceiling on the level below the bathroom
  • Bulging or blistering of paint on a wall on the level below the bathroom

Can Odors Signal Bathroom Water Damage?

It can take some time for the moisture to collect or saturate building materials enough to show physical damage. Odors are frequently a first sign, manifested as follows, among other ways:

  • A smell of damp wood caused by water dripping on framing, backer board, lath, or drywall
  • An odor of “sewer gas” caused by a loose toilet seal
  • A “musty” smell that can signal mold growth in a variety of hidden spaces fueled by bathroom moisture

Are There Signs of Damage I Am Missing Right in the Bathroom?

Even if you do not see dripping from a pipe or excess water on the floor after a shower, your bathroom can reveal damage. Here are some concerning items to note:

  • Ceramic tiles on the floor or wall coming loose, indicating water has invaded through cracked or unsealed grout
  • Areas of the floor might seem “spongy,” perhaps because the subfloor is wet and weakening
  • Streaks of mildew or mold on grout, tile, walls, ceilings 
  • Moisture beading up on surfaces, including persistent fogging-up of mirrors, glass, and chrome surfaces

Why Does Water Get Out of Control in the Bathroom?

One of the frustrations homeowners feel when their bathroom starts losing the battle of water containment is why the problems happen in the first place. The seemingly reasonable expectation that the water-rich environment of a bathroom should come complete with robust safeguards might be why the water damage in San Antonio begins. Skipping maintenance that enhances watertight features and failure to install or use moisture mitigation equipment expose the room to a heightened risk of water damage. Causes of the leakage and seepage that create moisture movement include:

  • Unsealed, cracked, or missing grout around ceramic tiles
  • Poorly maintained silicone seals around the joints between tubs, showers, and sinks 
  • Small leaks or broken connections in plumbing supply or waste pipes
  • Dried out toilet or bidet seals
  • Failure to contain shower curtains inside tubs
  • Warped or unclosed shower doors
  • Splashing or overflows of sinks, tubs, and spas
  • Absence or inconsistent use of exhaust fans, driving humidity buildup

Who Can Help with Bathroom Water Damage Issues?

Because the damage can have diverse causes and migrate in intricate ways, it is crucial to engage the services of a firm whose technicians are highly trained and thoroughly experienced in water loss and migration of moisture. SERVPRO ensures that the crew we send to help has mastered the Institute of Inspection, Cleaning and Restoration Certification (IICRC) coursework in all aspects of water damage and structural drying best practices. We also invest in cutting-edge equipment that helps us detect and trace the journey water takes inside your home. Once the water and moisture-laden structures are identified, we use research-based strategies to remove the fluids and plan for efficient drying.

What Happens If the Underlying Water Risks Are Unresolved?

It can be tempting to pledge to do better and try to avoid some expenses by covering up stains with paint and using a consumer-grade wet vacuum on damp carpeting. Unfortunately, if comprehensive inspection and remediation go undone, it is nearly guaranteed that the damage will recur. The removal of standing water and drying is vital. Our team then works with you to make sure the root causes of the water damage resolve, including help in lining up plumbing repairs, installation or maintenance of exhaust systems, restoration of grout and sealants, and rehabbing of weakened floors or walls.

Have confidence in the qualified team assembled by SERVPRO of Braun Station when bathroom water damage needs attention. Call 24/7 to schedule an assessment by our experienced project managers at (210) 267-2159 to get the journey back to "Like it never even happened," started.

Pandemic Cleaning for San Antonio Businesses

4/10/2020 (Permalink)

male wiping a laptop with a white rag sitting at a wood desk Let employees wipe down the tools they need to do their job. SERVPRO of Braun Station cleans the rest.

The Commercial Cleaning Industry Needs Support -- SERVPRO Leads the Way 

Are you a facility or maintenance manager in the San Antonio area? Once the World Health Organization (WHO) declared this pandemic, have your concerns and questions about how to handle cleaning and disinfectant products in your building multiplied? You are not isolated, but fortunately, there are resources for you and the owners or directors of commercial buildings.

All Inquiries Lead to the Centers for Disease Control and Prevention (CDC)

A collaborative effort among local and federal agencies helps schools and businesses cope with the stress and unknown of how to deal with the virus contamination. The CDC, along with the Environmental Protection Agency (EPA), the Occupational Safety and Health Administration (OSHA), the National Institutes of Health (NIH), the Department of Homeland Security (website ready.gov), and more offer information and protocols to help you clarify and adapt cleaning and disinfecting routines. In San Antonio, we use these cleaning protocols help keep the buildings you manage to be safe.

SERVPRO Is a Biohazard Remediation Specialist

The high-trained and extensively experienced crews at your local SERVPRO have a significant hands-on background in cleaning and applying EPA registered disinfectants, as well as containing, removing, and lawfully disposing of hazardous medical waste. Our crews respond to calls for cleaning and disinfection, mold infestations, flooding events, and crime or trauma scenes. We certify our technicians in infectious material mitigation and remediation.

Contact SERVPRO of Braun Station practical assistance and guidance on how to manage the coronavirus pandemic issues in your facility. Call us at (210) 267-2159 to see how we can help you follow the CDC guidelines and recommendations.

We use advice from the medical and scientific community detailing how to deal with the coronavirus, based on present expertise, which is subject to change as the aspect continues to evolve. There can be no guarantee that disinfectants alone are adequate to eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

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How Long Can I Wait to Clean Up Fire Damage?

4/4/2020 (Permalink)

Fire damaged stove and kitchen Fires are devastating. Call SERVPRO of Braun Station for fast and effective fire damage remediation.

Waste No Time Calling Your Local SERVPRO After Fire Damage in Your San Antonio Home.

The speed with which a fire affects the interior of your home and its contents is shocking. Stress and confusion can make waiting to act for a few days feel like a smart move, but every minute counts. Harm to building materials, furnishings, household gods, and personal belongings starts immediately.

Is There a Timeline for Typical Fire Damage Results?

Fire damage in San Antonio follows a predictable course. We respond quickly because our trained technicians know mitigation efforts can slow or halt the harm. We’re Faster To Any Size Disaster.

What Fire Damage Occurs Within Minutes?

  • Plastics yellow
  • Porous materials begin to corrode and discolor
  • Soot infiltrates fabrics, carpeting, and rugs

What Fire Damage Occurs Within Hours?

  • Finishes on wooden surfaces and grout darken
  • Appliances and fiberglass discolor

What Fire Damage Occurs Within Days?

  • Metals tarnish and corrode
  • Fabrics permanently stain
  • Paint on walls discolors
  • Wood floors and furniture deteriorate and need refinishing
  • Vinyl crumbles

What Fire Damage Occurs Later?

  • Glass and china etches and pits
  • Synthetic fabrics yellow
  • Building materials like drywall break down

How Do Professional Fire Recovery Professionals Stop the Destruction?

SERVPRO technicians take swift steps to lower the corrosive residue load on surfaces. We open up the space for ventilation, using axial fans stocked on our service vehicles. If trying to prevent the drift of soot into unaffected spaces in your home, we set up containment perimeters using 6 mil polyethylene with air scrubbers positioned inside that force contaminants through HEPA filters before exhausting to the outside.

Why Is Scaling Our Workforce Critical for Efficient Fire Damage Cleanup? 

Removing the soot from surfaces fast is vital to stopping the corrosive action of the residues. SERVPRO schedules enough technicians to clean walls, ceilings, and other surfaces rapidly. Our focus is on restoration. If we do not remove the soot before the underlying materials weaken or stain permanently, portions of your house might need demolition and rebuilding, a disruptive, costly, and avoidable result.

Enlist the help of the expert fire recovery crews at SERVPRO of Braun Station when a blaze damages your home. We are available 24/7 with one call to (210) 267-2159.

More about San Antonio.

We are Cleaning Experts

3/26/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Alamo Heights, 210-822-2063

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Do You Know How to Remove Water from a San Antonio Vending Machine?

3/24/2020 (Permalink)

Woman with red hair standing in front of vending machine Water damage occurs in vending machines, too. SERVPRO has the know how remove the water and get your vending machines back in the snack business.

Commercial Water Removal for a San Antonio School Vending Machine

Vending machines are one of the fixtures that a business can count on to work with minimal maintenance. Specialists can handle them if there is a problem in many cases. However, what do you do when excess condensation from the machine caused by damaged parts creates water damage on the floor underneath? Many business owners may not realize the issue until it has penetrated and potentially damaged their flooring.  

If your San Antonio property requires commercial water removal from IICRC-certified professionals, SERVPRO techs are ready to assist you. The goal of mitigation is not just to clean surfaces after a disaster, but to restore them as carefully as possible to their preloss state. Maintaining a clean and sanitary space is especially important for school systems, where requiring high sanitation standards ensures the safety for students and faculty alike.

Preventing Vending Machine Water Damage

There are a variety of points of failure in a vending that can cause water damage. Keep an eye out for the following:

  • Compressor problems like low freon or a short-cycling thermostat can create excess frost or condensation. 
  • A vending machine door that is overly tight can create excess water by damaging the seal, meaning small gaps of air create temperature fluctuations that cause condensation. 
  • Inner door gaps or a sagging gasket can also create condensation-causing temperature fluctuations. 
  • Check for leaks under the machine. An overflowing drip pan can be enough to cause water damage. 
  • Make sure the temperature in your vending machine is 38 to 43 degrees Fahrenheit.

How SERVPRO Restores Your Facilities

If the water damage is on a polished concrete floor, the floor likely contains a seal with a vapor barrier sealant, meaning the liquid can potentially spread until it saturates nearby surfaces, which can lead to water damage to the wall behind the machine. SERVPRO techs can drill small holes into the wall to ventilate and force air into these cavities to remove water from the interior. Techs can apply EPA-registered antimicrobials to prevent mold growth on porous surfaces like sheetrock or brick.  

SERVPRO of Braun Station can ensure that your establishment looks, "Like it never even happened." Call (210) 267-2159 for mitigation services that can get started within hours of your initial contact.

More about San Antonio.

SERVPRO of Braun Station Professionals are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Braun Station is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Braun Station, 210-267-2159

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Is Water Damage Hiding in Your San Antonio Crawl Space?

3/11/2020 (Permalink)

SERVPRO drying equipment stacked inside of storage facility No matter the location of the water damage, SERVPRO of Braun Station is equipped and ready to dry your home.

Water Removal Challenges in San Antonio Crawl Spaces

If your San Antonio home’s crawl space fills with water after a water heater ruptures or a supply line leaks, you must act. Even though the crawl space is not a living area like a basement or walk out, water can destroy essential structural elements, increase humidity levels in occupied spaces, and contribute to mold growth and damage. Our team of managers and technicians know how to get rid of the water safely and completely.

Safety First

When we plan a water removal project in San Antonio, keeping you and your family as well as our workers safe is paramount. We need to recognize, control, and adapt the extraction and drying process when the health and welfare of anyone involved could be compromised. Safety issues when working in a crawl space include:

  • Cramped and confined conditions
  • Potential of settling (compression of already close space) or even collapse of the overhead structure
  • Mold growth
  • Animals and insects
  • Utility lines threaded through or immediately above the space
  • Contaminants in water and the air (mainly when the floor is dirt and if vapor barriers are damaged or missing)

Water Removal Techniques

It can be challenging to get other types of water extraction equipment in the tight spaces of a crawl space, so the go-to water removers used by SERVPRO are submersible pumps. Because they are gas-powered, access to electricity is not relevant for their use, preventing any delays. Due to the hazardous materials potentially present, our technicians suit up in personal protective equipment (PPE) to work inside or when receiving bagged debris like wet insulation from other team members. Our technicians might need to squeeze into access points to dig a shallow trench directing water to the pump. 

Drying the Space

SERVPRO crew members need to assess all aspects of your particular crawl space to plan the most efficient drying approach. Actions taken include the following, adapted for your home:

  • Block foundation vents unless outdoor conditions support an open drying system.
  • Position air movers and dehumidifiers in the crawl space if space permits.
  • Create tented areas inside the crawl space to speed drying.
  • When lack of space prevents the installation of equipment consider options:
  • Remove sections of the subflooring above to gain access.
  • Use flex hoses as ductwork to allow air movement out of the crawlspace and to direct warm, dry air inside.
  • Dirt floors might need coverage with heavy-duty plastic sheeting to prevent the wet ground from slowing or preventing drying.
  • Periodic moisture monitoring must occur during the drying process

SERVPRO of Braun Station is ready to follow the water after a plumbing or appliance breach, even under your home’s living areas. Call us at (210) 267-2159 for an evaluation of your crawl space issues.

More about San Antonio.

SERVPRO of Braun Station Can Help Those in San Antonio

3/10/2020 (Permalink)

Several white question marks with a blue question mark in the middle and a red question mark in the front of them all SERVPRO of Braun Station cares about helping our community with their damage remediation and restoration needs.

We at SERVPRO of Braun Station know that you have many choices of damage remediation and restoration providers when you have a fire, water, mold, or bio-hazard damage.  That is why we strive for the best customer service from the moment that you call.  Several of our employees and our owner have been through water and fire damages, so we understand how stressful they can be.  Your world goes from one of safety and comfort to complete chaos in mere moments.  That is why we have trained professionals ready to help.

What is the SERVPRO of Braun Station difference?

  • Locally owned and operated in San Antonio
  • Family owned
  • Employees at all levels have completed the appropriate IICRC training
  • Use of the newest technology for all remediation needs
  • Full service SERVPRO that offers reconstruction services too
  • Track record of quality customer service

When the unfortunate occurs, SERVPRO of Braun Station cares about not only your house, but your family too.  We are here 24/7 to help and are a phone call away at (210) 267-2159.

When San Antonio Bathrooms Need Professional Water Removal Services

2/21/2020 (Permalink)

SERVPRO technician working in tub of water damaged bathroom Bathrooms are common places for water leaks to occur. You can trust SERVPRO to professionally restore your home.

Taking Care of Bathroom Water Removal in San Antonio

While bathrooms are well-equipped to handle large amounts of moisture, that does not mean it can withstand every drop of water. It only takes a small crack in your pipes or vulnerabilities in your shower installation to allow for moisture and microbes to damage this vulnerable part of the home. You can rest knowing there is a team that can take care of consumer-grade products, not designed to handle water damage, especially not behind structures.

If your San Antonio bathroom needs water removal services fast, IICRC-certified SERVPRO technicians are available to restore your home to a preloss condition. SERVPRO technicians receive extensive training in water damage mitigation, drying, and cleanup for the benefit of homeowners who have suffered a disaster. The goal is to restore a structure while preserving as much as can be safely salvaged after damage occurs. 

Checking Your Shower for Water Damage

  • Test the flooring. Is it soft or squishy when you step on it? Do you notice dips or other peculiarities? If your home has a plywood subfloor, water may have affected it. Without fast action, the wood can eventually rot and create safety issues for your home. 
  • Use your nose.Have you noticed any musty or damp odors in your bathroom, even after cleaning? There may be water damage behind your walls.
  • Check for mold.One of the most obvious signs of water damage to your bathroom is mold growth. While you can remove mold from surfaces yourself, the chances are that there is more in the structure if it was able to grow on a surface in your bathroom. 
  • Check your walls.Do you notice any warping, softness, or crumbled drywall? There may be water damage lingering nearby. Paint and wallpaper can stain or start bubbling and peeling from exposure.

Should you notice any of these signs, have a professional evaluate your home immediately for water damage

SERVPRO's Extraction Tools

This team uses cutting-edge extraction tools to handle a variety of water damage situations. For hard-to-reach moisture from leaks or inside structures, portable extraction wands are the go-to tool. The extraction process must be thorough to ensure more effective drying and disinfection. 

If damage to walls behind your shower is extensive, some demolition may be required to preserve the integrity of the structure. If contents need removing from the property for any reason, we only perform it with documentation of the removal and the informed consent of insurance adjusters and property owners. 

SERVPRO of Braun Station can leave your home looking, "Like it never even happened." When you need disaster cleanup, you can call (210) 267-2159 to have a team at your residence within hours. 

More about San Antonio.

Your Guide to Fire Preparedness in the Workplace | SERVPRO® of Alamo Heights

2/20/2020 (Permalink)

a green exit sign surrounded by flames If your business has experienced a fire, call SERVPRO of Alamo Heights. We provide a full service from mitigation to restoration.

When considering the risks your business might face, competition and industry-specific problems may come to mind, but it is important to consider fires as well.

Fires in commercial buildings happen quite frequently and can be dangerous, especially if the employees on-site are not prepared in advance for what to do.

To reduce your risks and make sure your business handles an emergency scenario as efficiently as possible, preparing in advance for a fire is wise. Knowing your risks, practicing evacuations and making sure everyone is aware of various fire safety measures is key to reducing your liability and making sure your business can recover quickly after a fire occurs.

Fire Preparedness in the Workplace

Follow code guidelines and inspection schedules. Your business should be up to date on fire codes set forth by the National Fire Protection Association regarding fire equipment and testing. Make sure you know when to perform your monthly tests of alarms, as well as when to work with your local fire department for more in-depth inspections.

Identify your specific risks. Every industry will have different fire risks associated with it, and it is a wise idea to assess what your specific risk profile looks like. While for some businesses, their biggest fire hazard will simply be the staff kitchen, others may have flammable chemicals or other machinery to contend with during the fire preparedness process as well.

Create (and practice) a fire evacuation plan. Identifying multiple ways to exit your building during a fire and practicing fire safety drills with your staff will ensure everyone knows exactly what to do if a fire should break out. Panic can spread through a group quickly, especially if they are unprepared for the situation, so making sure everyone knows what to do is a wise time investment as a business owner.

Have regular fire safety seminars with staff. Hosting fire safety seminars with your employees on a regular basis will also go a long way for fire preparedness. Review items such as locations of fire extinguishers, when and how to set off the fire alarm manually, and any other industry-specific knowledge that might benefit your workers and increase safety for everyone.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Flood Damage in San Antonio Kitchen Needs Extensive Cleanup

2/14/2020 (Permalink)

Person with gold and green boots and black pants standing in a pool of water Don’t let flooding wreak havoc in your San Antonio Home. Call the experts today at (210) 267-2159.

SERVPRO’s Rapid Response and Training Can Save Your Home from Further Flood Loss

Dealing with flood damage is something no homeowner wants. However, when it happens, the cleanup needs to begin quickly, or the amount of loss has the potential to increase. 

When flood damage in a San Antonio home happened, the water pooled around an exterior door leading to the kitchen. The homeowner moved some small items up and off the floor but could do little else. 

Locating Areas of Moisture

Even though SERVPRO techs arrived quickly after the initial call for restoration services, much of the water had receded. The techs use their moisture detection equipment to locate moisture under floors and behind walls.

Fast Extraction

Once the loss area has all the areas of moisture identified, the techs extract the water using portable pumps. The detection equipment showed moisture in the subfloor, so the techs carefully removed the tile to open up the substrate for drying. The toe kick under the cabinet required removal, so the extractions wands could get underneath and allow airflow. The baseboards around the room were removed and inspected for the potential of cleaning and reinstallation to save the homeowner the cost of replacement.

Drying Challenges

SERVPRO techs set up a plastic tent over the exposed floor and created tubing from air movers to direct the warm, dry air directly over the substrate to concentrate airflow over the subfloor. Dehumidification equipment worked to port away the captured airborne moisture to rapidly dry the loss area. Specialized drying equipment such as the Injecti-Dry system is ideal for forcing air where the baseboards got removed or under cabinets to ensure those areas attain drying goals. 

Deodorization is a Must

To ensure the musty calling card smell of water does not remain in the home, the technicians use various odor control methods depending on the scale of the issue to leave the property smelling as clean as it looks.

SERVPRO of Braun Station at (210) 267-2159 has the equipment, experience, and certified technicians to handle any type of flood damage in your home and is available 24/7 to make it "Like it never even happened."


Learn more about San Antonio.

We Are Commercial Water Removal Experts in San Antonio

2/7/2020 (Permalink)

A large empty warehouse with grey floors and white steel rafters Water damage in your San Antonio business can cost you a lot. Don’t let it cost you anymore business than you have to, let SERVPRO help.

San Antonio we are ready and prepared to be there for your commercial water damage.

When a vast San Antonio commercial building, like a warehouse or a bus garage, suffers from a supply line leak, the quantity of water let loose inside can be substantial. Even if you have a high-quality and committed cleaning staff, managing tremendous amounts of water pouring into your building can quickly overwhelm your on-site housekeeping crew. A half-inch pipe spews 50 gallons per minute. Larger pipes up to four inches in diameter can unleash 3,400 gallons per minute. Conventional cleaning equipment is not up to the challenge.

We’re Faster To Any Size Disaster

We respond quickly to a major water loss, turning off the water main immediately upon arrival if needed before planning your water removal project in San Antonio. If the electricity is off as a safety measure, we do not miss a beat. We put into operation a fleet of high-capacity gas-powered pumps and truck-mounted water extractors. Because our service vehicles stock multiple pumps and onboard powered, it is relatively straightforward for us to scale up our response to your water loss. We arrive promptly and roll out the needed equipment, ready to pull liquid water from all areas affected.

Moisture Detection and Metering

Our emergency response team initially focuses on the visible water, but even more crucial are efforts we take to search for water migration patterns in your commercial building. SERVPRO employs the following tools to locate hidden water and determine saturation levels in porous materials to inform drying goals:

Thermal imaging cameras

Using temperature variations recorded, technicians can pinpoint building cavities that likely hold trapped water.

Moisture detectors

Prongs sample materials, indicating if water is present. Detectors help us outline the perimeters of the total water incursion, so we do not leave any moisture lingering and destroying materials or encouraging mold growth.

Moisture Meters

The devices measure the amount of moisture in porous materials. We also use them to establish and monitor progress toward drying goals by providing data on unaffected structures within your commercial building.

Rely on SERVPRO of Braun Station to respond to the scale needed to resolve substantial water removal challenges in your commercial building. Call us at (210) 267-2159 round the clock for help within hours.

To learn more about San Antonio, click here.

Flooring Damage After Flooding in San Antonio Homes

1/31/2020 (Permalink)

SERVPRO equipment on wood flooring in a living room. It is imperative that you contact quickly when your San Antonio home floods.

SERVPRO can help save your floors after your flood damage in San Antonio

Flooding after some of the severe storms that can impact the San Antonio area can leave several inches, or even feet, of standing water on the lower levels of your home. With many area properties being ranch-style homes constructed on a concrete slab at ground level, storm damage can allow for water penetration to migrate through the entire floor of the property. Materials like hardwood planks can resist water penetration for a short time but ultimately succumb to saturation, swelling, and disfigurement.

We’re Faster To Any Size Disaster, and our SERVPRO professionals can provide flood removal for San Antonio homes. If a homeowner takes several days to notify professional restoration providers like our team about the damage in their house, irreparable damage to construction materials can happen in as little as 24 hours.

In some situations, our professionals can arrive and deploy practical extraction tools like our electric sump pumps and trash pumps to remove standing water from the damaged areas consistently. After submersible pumps and wet vacuums have removed surface water, we can work to address trapped water in the wood flooring itself with drying mats and air movers. Both of these processes work on evaporative drying techniques but are not worth attempting if physical damage to the planks is visible.

Because our SERVPRO team also features a division of licensed general contractors, we can oversee the removal of wood plank flooring to expose subflooring materials. This exposure can expedite the drying of these lower support levels before our experienced contractors reconstruct the removed surface plank to make it “Like it never even happened.”

Water can collect on the flooring of your flooded home, making the preservation of wood planks or even carpeting impossible. Our SERVPRO of Braun Station team has the expertise and equipment to provide controlled demolition solutions and capable build back to get your home back to normal quickly. Give us a call today at (210) 267-2159.

To find out more about San Antonio, click here.

SERVPRO of Braun Station Cleans HVAC Duct Work

1/29/2020 (Permalink)

Did you know that we offer duct cleaning services? Keeping your HVAC duct work clean is important for several reasons.   First and foremost, it keeps the airborne particles down inside your home.  It also helps your HVAC unit to perform at its best.   We also can clean your dryer vents.  Cleaning dryer vents is an important step in preventing dryer vent fires.  Clean dryer vents can also decrease the drying time, which will help with energy costs.   Have you thought you need these services, but were not sure who to call?  We are here to help and offer several packages available for all budgets.  Call us today for your duct and dryer vent cleaning services.

When Pipes Leak in San Antonio, SERVPRO of Braun Station is Here

1/28/2020 (Permalink)

Two pipes behind drywall Pipes behind walls can cause extensive water damage. SERVPRO of Braun Station is always here to help.

We recently were called out to assist a customer who had a water damage due to a pipe leak.  This pipe leak affected several rooms and the flooring in those rooms.  The leak also affected cabinets in the customer's kitchen.  It important to start the drying process as soon as possible when water is seen in your home or commercial property.  SERVPRO of Braun Station will be out within four hours to start the remediation process.  Once drying is complete restoration can begin immediately.  Don't delay when water is present, call us today.  We are available to help twenty-four hours a day, 365 days a year.  Our I.I.C.R.C. certified production managers stand ready to help with all of your water damage remediation and restoration needs in San Antonio, Texas.  

Fireplace Safety Tips For Everyone In Bexar County, TX

1/23/2020 (Permalink)

Coals on fire in a fireplace with smoke SERVPRO of Braun Station is available if smoke or soot turns your warm fireplace into a fire damage situation.

It was a chilly morning today and our owner's family decided to light a fire.  However, they had not used these tips and suddenly had smoke all over their home. We don't want this to happen to you so here are some tips that could help prevent this from happening to you.

Safety Tips

  • Call an inspector to have your fireplace and chimney inspected annually.
  • Open the damper or flue prior to starting the fire 
  • Take a moment to clean the ashes from all of those previous warm fires.
  • Always use a screen or a door to keep the ashes inside the fireplace and not on your living room floor
  • Choose quality wood that is dry, well-aged, and cut into smaller pieces
  • Always have working smoke detectors and a working fire extinguisher

What can I do if I get soot in my house from my fireplace?

SERVPRO of Braun Station is your local SERVPRO franchise that is here if smoke or soot gets into your home.  We are a phone call away at (210) 267-2159 and can come out to immediately assess the damages and begin the remediation and restoration process.

Preventing Storm Damage To Your San Antonio Home

1/22/2020 (Permalink)

Storm damaged roof with a blue tarp on top SERVPRO of Braun Station is available for your storm damage needs in San Antonio, Texas.

San Antonio weather can be unpredictable

This past weekend we enjoyed comfortable temperatures and were able to spend some time out and about in our beautiful Alamo City.  Now, just days later, we are drenched in rain and it feels colder as the day goes on. Being from San Antonio means you know to dress for winter in the morning and layer in case the afternoon becomes summer. As the weather changes, what can you do to protect your home against water damage?

Start with the outside first

  • Clean your gutters: when gutters are full of leaves, they don’t allow rain water to flow naturally and can result in an overflow of water.  This water might find it’s way into your house via your walls, roof, or accumulation that results in ground-floor flooding.
  • Check trees around your house: any trees that are close to your home could ultimately fall in a windy storm, breaking your roof and allowing water to seep into your home.  Trees that are too close to your home can also allow animals to climb into your attic, further breaching your roof’s integrity.
  • Check your roof: We have been speaking about the importance of maintaining your roof to keep the inside dry.  Now is the time to make sure you don’t have any loose shingles or tiles.  

Time to Check Inside

  • Check your windows and doors: weather-stripping around doors and windows can help to make sure rain doesn’t come indoors.  You will want to look for obvious cracks, spaces, and loose hardware. These items can allow droplets to rain into your home.
  • Check the foundation: Look for any cracks in the foundation or in the walls.  If any are found, deal with them immediately.
  • Check your garage door: it is important to ensure that it closes fully and properly to prevent water from entering during a storm.

If Storm Damage Happens

SERVPRO of Braun Station is available to help if rain water finds a way into your home.  We are a phone call away at (210) 267-2159 and will be there quickly to start the remediation and restoration process.

Water Heater Leaks in San Antonio? Call SERVPRO!

1/15/2020 (Permalink)

leaking water heater Water heater failures can cause water damage quickly. Inspect your water heater often for signs of rust and leaking.

Water Damage Recovery after a Malfunctioning Water Heater Leaks in your San Antonio Home

Many Texans switch their heating on from November through to early March to keep out the winter chills. But a malfunctioning heater could expose your home to water-related incidents. Water heaters are generally built to last decades of high usage since they can be costly to replace. However, with the sheer volume of water passing through a heater during the winter months can cause year on year corrosion of the steel storage tanks. When these leak inside an airing or heating closet, they can cause significant amounts of harm to your property. 

A heater with corrosion can start to leak over time, leading to water damage in parts of your San Antonio home. The likelihood of tanks bursting increases when there is steel corrosion, which can have a sizable impact. Performing regular maintenance checks and replacing the anode rod inside your water heater when necessary is the best way of avoiding water emergencies. However, accidents do happen, in which case you should have a firm backup plan in place to limit the losses to your property's structure.

One potential challenge SERVPRO technicians have in restoring structure around a large appliance is restrictive access. Typically, heating systems are built into closets or small enclosures out of the way of the main rooms in your house. These enclosed areas increase water migration because water builds up in a concentrated area, which can lead to water problems inside the cavities of your home. 

Water restoration technicians with experience can duct seal the enclosure and attach dehumidification hoses into the area to speed up the evaporation process rapidly. Since water extractors are likely to be unable to dry such a small space effectively, SERVPRO relies on closed-system dehumidification to dry. We may also need to assess the adjacent walls as well as the subfloor of your property to see how far excess moisture is traveling using Boroscopes. 

Water heater failure can cause extensive harm in small spaces. Contact SERVPRO of Braun Station at (210) 267-2159.

More about Braun Station.

What to Do After Unexpected Flood Damage in a San Antonio Home

1/11/2020 (Permalink)

Cut drywall with SERVPRO equipment on the floor of a home drying the open area on the wall. San Antonio, your flood damage will need assistance, let SERVPRO help you.

SERVPRO knows what your San Antonio home needs after flood damage. 

When flood damage strikes properties in this area of Texas, even half-an-inch of water has the potential to do significant harm, and more if cleanup efforts do not begin immediately as the water can breach the subfloor and wick into sheetrock rapidly.

Intense storms are commonplace in San Antonio, and flood damage creates emergencies for residents. Flooring by far fares the worst when prolonged exposure to moisture occurs, and SERVPRO has the skills and equipment to lessen the loss in many cases. Depending on the type of water in the home, the techs can often dry the carpet in place and gather delaminated tiles for potential reinstallation.

Homeowners Can Lessen Loss

Before SERVPRO arrives on the scene for cleanup and restoration, and only if it is safe to do so, the removal of items from the area in the home affected by flood water helps. Pick up things on the floor, ink from magazines, for example, can transfer or stain from wood furnishings has the potential to bleed into the wet carpet. For furniture too heavy to move, merely placing a barrier such as raising it on wood blocks with foil between the furniture and the floor can save the carpet from permanent stains.

Rainwater vs. Groundwater

If the water in the home is from rainwater, examples might be from a hailstorm, a tree limb damaging a window or roof allowing rain to enter; there is little danger for anyone coming into contact with the water as long as cleanup efforts begin within 24 hours before bacteria has a chance to set up. Groundwater may contain anything from toxins to sewage, and it carries a classification as a class-three biohazard; SERVPRO recommends avoiding it until the technicians arrive on-site to test and extract the water.

Extraction, Drying and Sanitizing

When it comes to any flood loss in a home, you need professional water removal, complete drying, and sanitization-level cleaning to ensure your home is safe and healthy for habitation.

When flood damage hits hard, SERVPRO of Braun Station is available 24/7 to assist local properties with any size cleanup and restoration services at (210) 267-2159 to make the loss "Like it never even happened."

To find out more about San Antonio, click here

Avoid ANY Delays When Dealing with Flood Damage in San Antonio

12/9/2019 (Permalink)

flooded living room with man sitting on a couch Search no further! Contact Team SERVPRO for your water removal and flood damage remediation needs.

Why Call SERVPRO To Help Salvage Your Flood Damaged San Antonio Home?

A flood can happen without warning, leaving a fair amount of destruction behind in and around your home. Along with water removal, hiring the professionals at SERVPRO provides you with the help you need with cleaning and disinfecting, stain removal, and the renovation of portions of your home. We have the skills and training to get you the prompt results you need so that you can get your household back to life as usual.

Any properties hit with flood damage in San Antonio often possess varying degrees of deterioration depending on the level of floodwater, as well as the time it takes to extract all of the moisture. There could be issues that arise like wood rot, rust, and the potential for mold growth. All of these things are difficult to address on your own, which is where our experienced technicians shine. We move fast to extract the floodwater, paying attention to any materials that need removal along the way.

House materials are unique from one structure to the next, including different internal structures. SERVPRO assesses the structure of your home, using moisture detection equipment to ensure that no area is left with festering water. We also have a solid understanding of building materials, which allows us to determine the overall impact that the envelope of your home has on the drying process. 

Finally, our technicians come fully equipped with sophisticated tools that make the flood remediation process go a lot faster than if you were to try to take the DIY approach. When using our drying mats and injecti-dry systems, we can pull water from the floorboards without causing excessive, costly damage. 

Do you want to know more about how we can help you with all of your flood damage needs? Give our team of professional technicians a phone call today at SERVPRO of Braun Station, and we can send someone out as soon as possible. You can reach out to us 24 hours a day, 7 days a week, at (210) 267-2159.

Click here for more information about San Antonio.

A Primer on Handling Water Damaged Electronics in San Antonio

11/20/2019 (Permalink)

Water spill on electronic equipment, Power strip next to water spill Water and electronics don’t mix.  SERVPRO has the know-how to safely clean-up water spills.

Tips for Managing Electronics During Water Cleanup in San Antonio

Electronic devices are available to assist and entertain the residents of San Antonio in nearly every room of a home. Desktops, laptops, sound systems, televisions, projectors, appliances, mobile devices, and more are at risk of damage when your house experiences a water loss. Avoid the expense and inconvenience of replacing most of your electronics by adhering to the protocol that follows.

Protect Against Electrical Shocks and Shorts

The first step during water cleanup in San Antonio involving electronics is to unplug or shut off the power to all devices, including modern “smart” appliances. Disconnect backup batteries as well. Managing current flow ensures that you and your family, as well as members of our team, have protection from potential electrical shocks, which can result in severe injury or worse. It also minimizes the chances that the electronics might suffer a short in their wiring or systems that can permanently damage the unit.

Remove Devices from Water-Affected Environment

When possible, move electronics from the spaces in your home that contain excess water. If affected items are too large or heavy to move, the SERVPRO team recommends covering devices with heavy-duty plastic. Raising them on non-conductive blocks like wood or plastic is also a way to mitigate further harm from the water crisis.

Proceed with Water Extraction 

The spaces containing the electronics should receive water cleanup services from trained SERVPRO technicians. If the power must remain off, our truck-mounted equipment can extract moisture without delay. Blot excess water from the outside surfaces of the electronics with clean absorbent material such as towels.

Dry Out the Space with Caution -- Monitor Temperatures

During a water cleanup, maintain ambient temperatures above the dew point. Failure to do so can cause condensation and corrosion inside electronic equipment. SERVPRO sets up a dehumidification perimeter to stabilize space until arrangements can be made to have the various devices evaluated by appropriate electronics technicians. 

Be proactive with water damaged electronics by partnering with SERVPRO of Braun Station to protect and dry out items appropriately. Communicate your concerns about your “smart” technology when you call (210) 267-2159 to set up an assessment.

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Top Water Damage Causes in San Antonio, TX

10/23/2019 (Permalink)

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Braun Station in San Antonio, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

2. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

3. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

4. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

5. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Braun Station today to remove and repair water damage. You can reach them at (210) 267-2159.

Water Damage Remediation in San Antonio: Do You Really Need It? This Will Help You Decide!

10/15/2019 (Permalink)

two broken pipes on white background Whether water damage is external from a storm or comes from inside the home from a pipe break, contacting SERVPRO is an excellent solution.

SERVPRO Turns Around Water Damage in San Antonio Laundry Room

Some of the worst types of water damage that occur in homes happen when a regularly used appliance suddenly malfunctions or there is a supply line break. This results in copious amounts of water on the floor requiring removal. A good example is a washing machine, which performs its duties flawlessly until one day a homeowner places the usual load of laundry inside and goes off to do other things in the home and the machine malfunctions.

Once water is on the floor of the laundry room, migration happens fast, and everywhere it goes in the San Antonio residence has potential water damage unless clean-up efforts begin quickly.

Location of the Laundry Room Matters

When a water loss occurs on an upper level in a home, the potential for water to run through the flooring into the floor joists and breach the ceiling below is likely as water follows the path of least resistance, downward. SERVPRO technicians map the migration of the water using their advanced moisture detection equipment to scope the property and quickly ascertain areas that require attention.

Airflow Has to Happen

Unless adequate airflow reaches wet areas, the potential for further wicking into sheetrock, softening of building materials, mold and foul odors are all possible outcomes. Technicians drill weep holes to perform the dual purpose of allowing both drainage and increased airflow. 

Controlled Demolition as Needed

In cases where weep holes are not enough, SERVPRO technicians cleanly cut away warped or buckled sheetrock as has no restoration potential. When removed, they can direct air from their centrifugal air movers into the spaces and dry floor joists and wall cavities expediently. 

Attention to Carpet and Upholstery 

In the event water comes through a ceiling, furnishings on the floor below are in danger. When damage happens to carpet and upholstered furnishings, they are not necessarily a loss. The technicians have water removal equipment with specialized attachments such as weighted extractor heads for carpet and accessories for fabrics. 

Directed Drying

When the technicians set up drying configurations, it is more in-depth than pointing high-velocity air movers at wet surfaces. Attention to hard-to-reach areas such as floor joists between floors requires specialized equipment such as floor mats to force warm, dry air into these areas. 

SERVPRO of Braun Station at (210) 267-2159 for the cleanup and restoration from water damage in your home. Our technicians have the training and expertise to make the water loss "Like it never even happened."

Click here for more information about the city of San Antonio.

How Soot Continues to Damage San Antonio Homes Long After the Fire is Extinguished

9/30/2019 (Permalink)

Living room with soot covered walls and several sections of drywall burned away Soot particles can be unhealthy to breathe. Leave the cleanup to the professionals. Call SERVPRO to restore your home!

Primary Risks of Soot Damage in San Antonio Homes 

Soot is one of the most detrimental obstacles to overcome after a fire loss in San Antonio homes. It is also one of the most challenging effects for homeowners to clean on their own. The risks for smearing and staining are high with these particulates, making the handling of this situation a delicate procedure. Our SERVPRO technicians have extensive training and hands-on experience with the removal of soot residues on contents and surfaces. 

While the presence of soot can be a destructive force to surfaces, there are other reasons that this fire damage in San Antonio properties must get addressed fast. The more that you can understand about soot and its effect on the household, the better you can appreciate a need for professional restoration from Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited professionals like ours. 

You might not fully know the risks of having soot particulates circulating throughout a recently extinguished property. Airborne soot particles are much more hazardous than the effect it can have on the surfaces where these particles come to rest. Soot gets created by incomplete combustion of various organic materials like wood, oil, coal, and other similar materials. This debris left behind is highly acidic and nearly impossible to distinguish with the naked eye when in circulation around your home. 

Our SERVPRO professionals want to stress the importance of proper personal protective equipment, even if wish to initially attempt cleanup and recovery on your own. These microscopic particles can travel deep into your lungs and cause damage when you do not use effective preventative measures like half or full-face cartridge respirators. These devices can help to filter out even these small particles, much like dust and spores in the environment, to keep you safe during cleaning. 

Because of the acidic composition, soot resting on finished surfaces and metal materials can have a dramatic impact. The makeup of this residue can strip the finish off of certain surfaces and can cause metal like plumbing and other piping to deteriorate. 

Soot might seem like a standard, non-threatening effect to combat after a fire gets extinguished in your home, but it can be more of a challenge than you might believe. Our skills and experience in fire recovery can help us contain this threat and remove it safely from your home. Give our SERVPRO of Braun Station a call today at (210) 267-2159.

More about San Antonio.

Why SERVPRO Is The Leader In Fire Damage Restoration In San Antonio

9/9/2019 (Permalink)

SERVPRO van in parking lot Our certified technicians are ready 24/7 to handle your fire damage restoration. We have the expertise, equipment and experience.

Speed and Full-Spectrum Service Are Why SERVPRO Is San Antonio’s Fire Damage Solution

A fire in your San Antonio home is a crisis, hard to manage without professional skills, training, and experience. Many interrelated tasks need completion during a tight time frame, which is why our multi-certified team of disaster recovery specialists fits the requirements of a fire loss project so well. Rather than lining up various contractors who specialize in niche restoration areas, we can deliver a complete mitigation and remediation package with no delays.

Fire Damage Includes Water Damage

The instances where household fire damage in San Antonio do not have water removal as a first job are nearly non-existent. Firefighters use water and chemicals to knock down fires, and the resulting mess of dirty, debris and soot-filled water is an expected complication. Our crews count as members employees who hold certifications as either or both Water Damage Restoration Technicians (WRT) and Fire and Smoke Restoration Technicians (FSRT). Our ability to move seamlessly from water containment and removal to soot and smoke mitigation and remediation is why we complete fire damage projects successfully, on time, and following industry best practices.

Precautions Needed for Safe Fire Residue Recovery

Fire damage residues are highly toxic and corrosive, capable of discoloring paint and drywall, tarnishing metal, and etching ceramics and glass. When cleaning up after a fire loss, our employees must wear appropriate personal protective equipment (PPE). As we collect and contain the dangerous debris, our knowledge of local hazardous waste disposal requirements streamlines that part of the job. Limitation of the harmful effects of airborne chemicals, gases, and particulates is why SERVPRO typically uses a negative pressure air filtering scrubber system in work areas. 

Rapid Mitigation and Remediation of Fire Damage

Significant deterioration occurs to surfaces beginning within minutes to hours of a fire. We’re Faster To Any Size Disaster, and this commitment is why SERVPRO receive high praise from our customers. We can scale up the number of crew members to ensure that evaluation of the different kinds of soot occurs quickly. We follow with prompt treatment, utilizing specifically matched cleaning products, tools, and methods.

Our dedication to creating a comprehensive and well-equipped fire disaster recovery team is why SERVPRO of Braun Station stands out in the region. Call (210) 267-2159 for assistance with all aspects of fire loss remediation.        

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Does Your San Antonio Diner Have Fire Damage on its Menu?

8/30/2019 (Permalink)

Kitchen stove and counter on fire Don’t let a kitchen fire close your restaurant down. SERVPRO of Braun Station is here to help.

Fast Fire Damage Remediation for Your San Antonio Diner

Residents and visitors to San Antonio have dozens of alternatives when choosing a location for a snack or meal. You worked diligently to distinguish yourself from the competition. Your ambiance and menu grew a loyal core of regulars and presented an exciting vibe for business and pleasure travelers looking for an authentic Mission City experience. The last thing you are willing to do after a kitchen fire is to throw in the towel. With our team in your corner, watch how fast you are back.

Commercial Kitchen Challenges

When a fire damaged your San Antonio restaurant kitchen, call number two, after 911, was to our emergency line. We arrived as the firefighters were bidding their goodbyes and loading their sprinklers and hoses having done the job. Your quick thinking got a high-energy crew of Fire and Smoke Restoration Technicians (FSRT) on-site as soon as possible. Trained in collaboration with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), our managers and technicians are ready to apply research-based industry best practices to get you back behind the griddle in record time.

Rapid Yet Reliable Assessment 

Our crew chief took in the damage and called for immediate water removal. The SERVPRO service vehicle stocks the equipment and products we need for post-fire water evacuation. Most of our technicians hold multiple certifications from the IICRC, so the water remediation proceeded smoothly. 

Protein-Based Residues-No Match for Our Team

Kitchen fires commonly spread a thin, incredibly adhesive, and pungent residue. Not as much smoke as the substances left as the fluids in food and grease evaporate, SERVPRO technicians know the coating needs special attention. Abrasive tools such as steel wool and solvents pair up to loosen and remove the residue. As we worked, an air scrubber set-up helped seal off the affected space, forcing the enclosed air through HEPA filters, reducing airborne contaminants and odor. 

Your Diner Ready for Diners 

Because the sprinklers limited the fire’s spread, we were able to turn the job around fast. Passing inspection and ready to feed hungry fans within just a couple of days, your restaurant is open again, “Like it never even happened.”

SERVPRO of Braun Station is eager to help business customers round the clock because we know how essential it is to maintain a presence. Give our commercial fire remediation team a call at (210) 267-2159 and expect us on site shortly.

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Our Technicians Are Prepared To Restore Your San Antonio Home After A Fire Disaster 24/7.

8/16/2019 (Permalink)

Home severely burned in a fire, contents charred Fires can happen for numerous reasons including cooking fires, faulty electrical wires, and unattended candles.

Benefits of Professional San Antonio Fire Damage Cleanup 

The reasons why professional fire cleanup is crucial focus on safety and thorough remediation in San Antonio as elsewhere. A seemingly minor fire quickly extinguished, might appear to need merely a slightly more intense than usual seasonal cleaning. Taking this perspective is risky, with the potential to expose your loved ones and the structure of your home to invisible yet severe progressive damage.

Significant Water Damage

Merely because it was introduced on purpose to mitigate fire damage in your San Antonio home does not negate the hazards of water damage. Slips and falls, electrical shocks, and permanent harm to building materials are just some of the dangers of firefighting water incursion. Efficient water removal and structural drying are essential before or while soot and other debris are cleared. Our technicians hold multiple certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and can move between tasks seamlessly.

Safety Concerns When Managing Toxic Residues

Regardless of the extent of the smoke and soot damage, cleaning is a hazardous endeavor. The chemicals, tar, and gasses produced by fire are toxic and abrasive. SERVPRO Fire and Smoke Restoration Technicians (FSRT) are highly-trained in appropriate strategies that clean fire residues efficiently while avoiding smearing and further damage to surfaces by sharp-edged soot particles. We match the type of soot with appropriate cleaners, tools, and methods based on research and experience, not trial and error. 

Specialized Professional Equipment

SERVPRO technicians don personal protective equipment (PPE) when evaluating and cleaning your home. We frequently contain the work area with heavy-duty plastic sheeting and by operating a negative pressure air scrubber. The pressure seals the partition and forces airborne contaminants through HEPA filters before exhausting outside.

Pack-Out Possibilities

The contents of your home suffer from smoke, smells, and soot, too. We offer a Contents Claim Inventory Service (CCIS) to document any items we remove for assessment, cleaning, deodorization, and other restorative procedures at our production facility. Our talented Contents Processing Technicians (CPT) employ a broad range of strategies to save personal possessions you feared ruined beyond repair.

SERVPRO of Braun Station offers victims of fire damage a comprehensive array of professional mitigation and remediation services. Partner up with our skilled and certified team by scheduling an assessment at (210) 267-2159.

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How Professionals Restore Fire Damaged San Antonio Hotels

8/5/2019 (Permalink)

Hotel with clouds in the sky Should fire damage your hotel, call SERVPRO of Braun Station for fast remediation.

Rely on Restoration Professionals When Fire Damages Your San Antonio Hotel

Whether your San Antonio hotel caters to the tourist trade, business travelers, or both, a fire can expose your facility to canceled reservations and a tarnished reputation. Our team knows how crucial a fast response can be when managing a fire crisis. We strive to deliver services that meet or exceed the best practices developed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The goal is to return your hotel to preloss condition with minimal disturbance to your day to day operations.

The specialized training our technicians use to mitigate and remediate fire damage in San Antonio is specific to the challenges of cleanup after heat, flames, smoke, and firefighting efforts. Your housekeeping and maintenance staffs have neither the education nor the equipment needed for efficient and appropriate post-blaze residue removal. We carry an extensive inventory of cleaning products and equipment designed for fire recovery.

Firefighting can fill spaces inside your hotel with dirty water and chemical extinguishing agents. When SERVPRO responds to a fire scenario, we also leverage the training, experience, and equipment we possess when water containment and removal is necessary. Slip and fall and electrocution risks are significant until we use commercial-grade pumps and extractors to remove the often filthy and debris-ridden fluids remaining after the flames are knocked out. Our managers and technicians hold multiple certifications from the IICRC, making it seamless to move from task to task.

We are committed to cleaning up the fire damages quickly. Our team also works with you and your employees to contain the affected areas so other locations in your hotel can remain open. SERVPRO employees partition off the damaged rooms and hallways, using heavy-duty plastic barriers and air scrubbing equipment to seal perimeters and isolate our working space. Airborne debris and odors are reduced substantially as the atmosphere within the configuration vents through HEPA filters to the outdoors.

Our technicians classify the types of soot residues found, using research-based approaches when selecting cleaning products, tools, and methods to remove. SERVPRO employees avoid worsening the soiling by using differing yet appropriate procedures for dry, wet, and protein-based soot.

Have confidence in the crews responding to your commercial fire damage from SERVPRO of Braun Station. Call us at (210) 267-2159 as the firefighters leave, and then relax. We’re Faster To Any Size Disaster.

What are the First Steps to Recovery After Fire Damage in San Antonio

7/23/2019 (Permalink)

Smoke damage next to a vent on a ceiling Don’t go this alone. Call SERVPRO of Braun Station for experience fire damage restoration.

Fire Debris and Damaged Material Removal from San Antonio Homes

One of the most challenging aspects of recovery after a fire loss incident in your San Antonio home is addressing the primary concerns of debris removal and assessing material damage. Many homeowners now seek to perform restoration and mitigation work that their property needs on their own after loss incidents. Debris removal and assessing material damage must happen immediately after first responders and firefighters have left the premises.  Owners might lack the skill set required to perform damage assessments safely.

While there are already many steps to addressing each facet of fire damage to San Antonio homes after a loss, our SERVPRO team can help. We have an immediate response to these emergencies with advanced equipment and products that can quickly make a positive difference for your damaged house.  We also arrive with a full crew of competent and well-trained professionals accredited as Fire & Smoke Restoration Technicians (FSRT) and Odor Control Technicians (OCT) through the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

Fire debris removal and the removal of damaged materials encountered in your residence often begins with the experience of our reconstruction division. We bring full-service contractors to your damaged address to get them started on controlled demolition techniques. With years of experience, our contractors can carefully remove only the damaged portions of materials like drywall and flooring to make replacement and reconstruction go quickly and cost less.

It is crucial to monitor and reduce airborne particulates and contaminants throughout the debris removal and controlled demolition process. Often these circumstances can single-handedly worsen symptoms like soot and smoke residue. Running advanced equipment like air scrubbers and hydroxyl generators can make the mitigation go much more smoothly for our SERVPRO team.

Fire debris removal and damage assessment are two critical areas of fire loss recovery that must occur right away. You can always count on the fast response and the expertise of our SERVPRO of Braun Station specialists to help make fire effects “Like it never even happened.” Give us a call anytime that you need us at (210) 267-2159.

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How SERVPRO Locates Hidden Moisture Pockets in Your Water Damaged San Antonio Home

7/20/2019 (Permalink)

TV and clothes in a closet, mop in front of the dresser drawers Water had leaked behind the walls and we made flood cuts to dry this home. SERVPRO has the know how to restore any water loss incidents you experience

Likelihood of Inaccessible Water Damage in San Antonio Homes

For a homeowner that works to provide their San Antonio residence with the repairs and restoration it requires after any damaging event, time is of the essence to get essential mitigation processes started. No loss scenario can benefit from wasted time, and in all of these circumstances, prolonged periods before restoration begins can lead to further degradation and deterioration, or worse still, the development and colonization of mold. Part of successfully navigating these damaging events is understanding the severity of the situation and comparing that to your established cleaning and drying capabilities.

Knowing how widespread water damage is in San Antonio homes is the first logical step in developing your plan for recovery and restoration. Depending on the source of this damage, inaccessible areas could have become affected by the spreading water. These exposed structural elements and construction materials can be challenging to dry out without the appropriate cutting-edge equipment available to our SERVPRO professionals. At this point, you must determine the likelihood of damage in inaccessible parts of your property, and whether it might end up more cost and time-effective to reach out to our professional restorers instead.

While many homeowners in our area have successfully addressed moisture and water damage in their home after a loss incident, the success rate for this approach drops substantially without monitoring and moisture content readers. SERVPRO professionals both during the initial assessment and in the time during restoration utilize infrared cameras, thermal imagery, and probing content readers to have a constant understanding of relative humidity levels and the presence of hidden caches of moisture that could continue to erode and degrade affected materials. If you are attempting to restore these effects on your own, it is wise to either invest or rent discovery devices like these as well.

Water loss incidents present a clear risk to your property, especially when you are unclear as to how severe the situation has become. If you feel like a job might be too big for you to handle on your own, give our SERVPRO of Braun Station team a call at (210) 267-2159.

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Why Professional Damage Assessments for San Antonio Homeowners After Fires is Necessary

7/7/2019 (Permalink)

Two firefighters climbing a ladder to put out a flaming fire on a rooftop Is your home safe to enter after a fire? SERVPRO of Braun Station can assess the damage and get your home on the path to restoration.

What Assessment Can Do for Fire-Damaged San Antonio Homes

After a fire, it can be crucial for homeowners to overview their entire property in San Antonio to determine the extent of interior and exterior damages. Assessments like these can be vital to getting the right work started quickly, putting your property on the path to a full recovery. There are many concerns with homeowners choosing to evaluate their house on their own, however.

While it is critical to gain an understanding of the severity of the fire damage to San Antonio properties as promptly as possible, it is never advisable to rush in after extinguishment without a working knowledge of the risks and potential hazards that exist. The most pressing of these concerns in many cases is structural integrity loss, which can put property owners in dangerous situations if they enter the house unprepared for what they might encounter. Our SERVPRO professionals have extensive experience and training in fire loss recovery, and damage assessment and fire debris removal are processes that we can safely begin right away.

Air quality concerns are another potential hazard that homeowners could encounter when entering a fire-damaged residence. Soot and smoke particulates can still be thick in the environment, which alone present potential health risks for those exposed without the appropriate personal protective equipment. Also, the environment could have other airborne risks from burned products and chemicals involved in the incident.

Another concern that can show you the benefits of choosing competent professionals like our SERVPRO team is how widespread fire effects can become. Without sophisticated equipment, including borescopes and other detection tools, homeowners only address the cosmetic concerns of their property and neglect many of the damages that occur out of the direct line of sight.

Your insurance company requires a professional damage assessment to get a claim started and approved, and our SERVPRO of Braun Station technicians can help. We can catalog loss, develop a restoration plan, and work with insurance adjusters to get the process started quickly. Contact us anytime at (210) 267-2159.

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A Primer on Smoke and Fire Damage Restoration in San Antonio

7/1/2019 (Permalink)

Smoke charred ceiling and walls Do you know how to remove smoke and soot damage? SERVPRO of Braun Station technicians are trained and ready to restore your home.

The Theory of Fire, Fire Damage, and Homeowners In San Antonio

As a homeowner in the San Antonio area, it might help you to understand the theory of fire. Learning the theory of fire means that you have an understanding of how fire, smoke, and heat affect the structure and contents of your home. Information like this can also help you determine which items affected by fire remain repairable, and which do not.

It is essential for you to understand the services someone is about to perform to restore fire damage in your San Antonio home. Fire restoration services involve removing residues from various surfaces throughout your home. No one can tell you a single solution for removing residue after a fire, as circumstances change from item to item. To understand the process better, you need to know more about combustion and smoke.

  • Combustion – This process takes place when a material is burning. It takes fuel, oxygen, and heat in varying degrees to cause combustion. When these components are not in balance, smoke occurs. A burning log can be considered combusting.
  • Smoke – Smoke is produced by decomposed burning material that consists of solid particles, gases, and aerosols released into the air during combustion. Gases are the invisible component of smoke, often consisting of nitrogen and sulfur dioxide compounds.

Organic and inorganic materials always produce different types of smoke. There are many you should be aware of, including, carbon monoxide and hydrogen cyanide which can both be fatal if consumed during a fire. However, the threat gases represent become minimal after firefighters put out the flames. After a fire occurs is not the only time you should call SERVPRO for help.

In addition to gases, smoke consists of fine particles of matter and aerosols. These fine particles are what makes smoke visible to the human eye. They are also odor absorbent, which is what makes smoke smell. Smoke floats through the air until making contact with a surface, combining once again, turning into what we call smoke residue or soot. SERVPRO odor control technicians (OCT) specialize in the removal of foul-smelling odors left behind by a fire.

Call SERVPRO of Braun Station for access to highly-trained fire damage technicians 24-hrs a day, 7-days a week throughout Leon Valley, San Antonio, Floresville, and Dilley. (210) 267-2159

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Our Certified Technicians Respond Quickly To Water Damage Emergencies In San Antonio

6/11/2019 (Permalink)

Green air scrubber in a room A HEPA vacuum is being used to remove debris from the cleanup after a kitchen sink and cabinet were removed.

Water Damage Recovery for San Antonio’s Arts and Culture Venues

San Antonio is a destination for visitors from near and far. Members of our community also enjoy the historical sites, museums, performance venues, and the dining and hospitality options that make our region vibrant. If your commercial property on the Broadway Cultural Corridor experiences a water loss, fast and professional recovery is crucial to get your business back to normal operations.

Individuals traveling to our city anticipate taking in the sights, sounds, food, and drink, not realigning their itinerary because of water damage in your San Antonio  venue. Unfortunately, all it takes is appliance failure or a loose plumbing connection to send gallons of water into your commercial property. If a water disaster does occur, you need to partner with a water remediation company that arrives quickly, works efficiently, and returns your business to “Like it never even happened,” condition fast.

SERVPRO is the solution to your water damage  recovery needs. Our phones pick up 24/7 because we know disasters do not respect regular business hours. Each service vehicle stocks the equipment needed to remove water and dry out your commercial property rapidly. The technicians responding completed rigorous training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), preparing them for all aspects of the project plan drafted after assessment by one of our experienced managers.

We design the project to permit you and your staff to continue operations as much as possible. Containment of the damaged area with flexible plastic sheeting helps define the work areas, and using air scrubbers ensures odors and particulates stay out of unaffected spaces in your establishment. The SERVPRO crew members shift from task to task seamlessly, moving from pumps and extractors for water removal to air movers, heaters, and dehumidifiers for structural drying. As needed throughout the job, our team cleans and disinfects surfaces, employing EPA-registered products for superior results.

Avoid disappointing customers who long awaited enjoying your products and services by engaging SERVPRO  of Braun Station for your commercial water damage restoration. You call (210) 267-2159, and we answer--day or night, all year-round.

The City of San Antonio has Core Values that represent who they are as a City organization for more information click here.

How to Remove Smoke Damage from Your San Antonio Home

6/6/2019 (Permalink)

Room covered with soot on the floor Smoke and soot ashes penetrate surfaces and leave odors. SERVPRO of Braun Station has the equipment to leave your home smelling fresh.

Professional Deodorization after Fire Damage in San Antonio

A fire in your San Antonio home causes many kinds of harm. Destruction of contents and supporting structures from charring can be severe, and soiling from soot drifting throughout your home reaches areas far from the blaze. As you cope with the many tasks needed to restore possessions and building materials, you concentrate on safety and swift remediation of your living spaces back to a clean, dry, and safe state.

Although your initial focus might not be on the smells resulting from fire damage in San Antonio, failure to address the odors in your dwelling can come back to haunt you. Lingering smoky aromas impact the enjoyment you deserve to remain in your home after cleanup and restoration. Our team of highly-qualified fire damage responders includes graduates of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) course for Odor Control Technicians (OCT). We have strategies to rid your home of offensive odors related to the fire damage.

The first steps toward effective odor control are part of overall fire damage cleanup. SERVPRO removes all charred items from your home, which might need some detective work if the fire spread behind walls or other hidden areas. Sealing of charred surfaces is sometimes an option if the disposal is not possible. Any burned materials continue to emit odiferous vapors unless steps are taken to remove or contain them.

Thorough cleaning also works to reduce odors. SERVPRO uses appropriate cleaners and solvents to clear bad-smelling soot and other residues. If disposal of charred remains and heavy-duty cleaning do not do the trick, we move on to technological advances that use different approaches.

Thermal fogging is an option SERVPRO employs in some cases. A heated chamber recreates the fire’s environment, combusting deodorizing compounds that then spread into the air seeking odor-bearing particles. When the heated deodorizers encounter the particles, they combine, neutralizing the odor through a series of chemical changes. Ozone machines and hydroxyl generators also create minute deodorizing residue, sending these tiny bits airborne to locate the odor-bearing particles, rendering them odorless at the molecular level.

Consult SERVPRO of Braun Station for assistance in eliminating the odors created by fire damage. Call (210) 267-2159 to set up an appointment with a deodorization expert.

San Antonio is the most visited city in Texas. Read more here.

Are Flash Floods Becoming Unwanted Diners at Your San Antonio Cafe?

5/21/2019 (Permalink)

Cafeteria with tables and chairs Don’t let flash floods ruin your business. Call SERVPRO to restore the water damage quickly.

Restoration After Commercial Flood Damage in a San Antonio Cafe

Living and working in Texas often means getting accustomed to frequent storms and flooding, and being prepared when events like flash floods occur. While flooding can be devastating for homes, businesses affected by flash floods have an immense amount to consider, as such damages affect both the ability to operate and provide a livelihood for employees.

If flash flooding has impeded business, our SERVPRO technicians are ready to mitigate commercial flood damage to your San Antonio cafe. We have the tools, training, and experience to both extract water and restore your items so you can get back to business as usual. 

All it takes is water creeping in through damaged rubber seals on the front entrance to your cafe to cover your floors and affect furnishings. Our SERVPRO team can move furniture to prepare it for drying and use extraction wands, wet/dry vacs, and even mops to take care of water on your flooring. Cement floors are highly durable and resistant to moisture with the right seals, so the focus can quickly shift to saving your tables, chairs, and upholstered items. Your cafe's front can be quickly dried with air movers and dehumidifiers while our team works on restoring and disinfecting your items. Upholstered items such as armchairs or ottomans in your café require removal for preventing exposure to contaminated water. 

We dedicate our team to ensuring that our cleaning techniques are in line with local health department regulations, and the formulas we use for cleanup and mitigation are also designed to meet the standards expected of any commercial facility. We can also repair loose seals in your facility to prevent future issues from flash floods

SERVPRO of Braun Station is ready to address any size disaster and leave your business looking "Like it never even happened." Our emergency response team can be at your facility within hours of your call, so give us a call today at (210) 267-2159.

San Antonio is the most visited city in Texas. Read about San Antonio here.

Commercial Mold Damage San Antonio

5/16/2019 (Permalink)

Commercial flooring with black mold on the walls Don’t let mold be your new office decoration, call SERVPRO today.

Don’t share your office with mold.

Since mold can grow on pretty much any organic surface where oxygen and moisture are readily available, the interior of your factory building in San Antonio could be under attack at any time. You could even have a mold problem growing out of sight, so being diligent with the maintenance and upkeep of your building is essential.

Not only does mold damage your San Antonio building, it can cause health effects for your workers as well. Therefore, it is necessary to clean it up right away, and recruiting the help of a remediation company such as SERVPRO helps get the job done faster and more efficiently. With our professional training and equipment, you can trust us to make your building look as if nothing ever happened.

Since mold can be sneaky, stay vigilant and make a routine inspection plan that searches explicitly for any signs of mold where it might grow such as in areas with high moisture content and damp surfaces. Look for any spotting or stains on walls and ceilings and be aware of any musty smells. If you have janitorial staff, ask to be notified of any signs of mold in the building.

Before SERVPRO staff can help the mold damage in your building, we take precautions such as establishing a containment area. We do this so that the mold does not spread to clean parts of your structure while we work. Containment can include installing plastic sheeting and creating negative air pressure inside the contaminated area. We also seal HVAC vents to stop the contamination getting into your duct system. Clean rooms are also established and used for decontaminating materials and equipment, as well as decontamination rooms for leaving and entering the work area.

To protect your building from a mold outbreak, it is also essential to make any repairs, such as fixing leaky roofs, cracked foundations, and unsealed windows and door frames. If you make the repairs as they occur and catch leaks and water damage before the wetness sits too long, you can do a lot to keep mold growth away.

SERVPRO of Braun Station are experts at mold remediation, so you can trust us to thoroughly clean your business structure in San Antonio, Braun Station, Pearsall, Dilley, or Jourdanton after an outbreak. Once you suspect you have an issue, give us a call at (210) 267-2159 so we can stop it from spreading further.

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Hey, San Antonio, Leon Valley, and Our 78250 Neighbors, SERVPRO Responds Rapidly to Your Water Loss

5/7/2019 (Permalink)

Two pieces of drying equipment, dehumidifier and an air mover in a garage SERVPRO Service Includes Advanced Equipment and Techniques for Water Damage Mitigation in Leon Valley, San Antonio, and the Greater 78250 zip code are

How SERVPRO of Braun Station Handles Water Damage and Mitigation in Zip Code 78250

In the northern region of the Greater San Antonio area, you can find subdivisions and smaller communities like Northwest Crossing, Quail Creek, and Braun Hollow densely populated with ranch-style homes and one and two-story properties. With so many homes and businesses throughout this subsection of San Antonio’s metropolitan area, our SERVPRO professionals must stay prepared for damages that could affect these properties and their owners. 

Water damage in San Antonio can often be among the most common and detrimental of these events. Many reasons can cause negative impacts to your home or business. With plumbing issues, faulty appliances, severe weather, and other concerns that can leave homeowners contending with widespread water damage, you need a fast response from trained professionals that can help. Our SERVPRO team has a central location in San Antonio, close to Leon Valley, allowing us to reach homes and businesses throughout the 78250 zip code area with the full measure of our recovery efforts in typically less than four hours. 

What Can Cause Water Damage to Your Home? 

There are several potential causes for water damage, and below you can find a few of the most common of these. No matter how water forces can impact your property, our professionals have the expertise and equipment to help. 

Plumbing 

Indoor plumbing is one of the most constant and well-built features of construction throughout San Antonio and its surrounding areas. With this intricate network of piping throughout the property, pressure fluctuations, strains, age, and other factors can contribute to damaging circumstances like leaks, separations, and ruptures. 

Faulty Appliances 

Appliances are also a modern convenience shared for nearly every home throughout San Antonio and Leon Valley, but with age, mismanagement, or other degradation these appliances can become more and more susceptible to complete failure. Water-fed appliances can leave a substantial mess in your home, which can only increasingly worsen until the valve that supplies the unit can get turned off.  

Severe Weather Damage 

While this 78250 zip code area might be a considerable distance from the coastal communities like Corpus Christi on the Gulf of Mexico, the area has seen its fair share of tropical storm and even hurricane-level severe storms over the years. With structural damage to your home, it can be much easier for flooding and similar disasters to take place.  

Natural Disasters 

Flash flooding should always be a concern of residents throughout the 78250 area, as the conditions for this disaster can get met with enough steady rainfall over a few days. While this region we serve has fewer bodies of water than other areas inside and around San Antonio, flash flooding can quickly penetrate one-story homes, forcing through vulnerabilities in the construction of a home and its foundation. Never underestimate the force of a flash flood--a few inches of rapidly flowing water can carry away a car or truck. SERVPRO says to always be cautious during a flash flooding encounter.

What Does Water Damage Do to Your Home? 

With many homes in the 78250 region being one-story ranchhouses on concrete slab foundations, a substantial water loss incident could affect the entire property simultaneously. Depending on the source of these incidents, water damage can quickly spread from the point of origin to many rooms and areas throughout the residence. Our team has different approaches for the various materials and contents of the house that could become saturated or exposed to moisture and dampness. 

Roof damage can prove problematic as well considering that many homes do not have attic space and vulnerabilities in the roof can directly penetrate through insulation and into the main floor of the household. Additionally, spreading water can get into wall cavities between rooms, primarily if water loss incidents originate in a centrally located point of the property such as the walkway connecting rooms inside the front door. 

What Should You Do When Water Damage Occurs? 

Water loss incidents can quickly get out of control and almost always require the experience and specialized equipment like our truck-mounted pumps, portable submersible pumps, wet/vacs with special wands, and even squeegees, mops and buckets. Our SERVPRO team has earned the Institute of Inspection, Cleaning and Restoring Certifications (IICRC) certificates and when our Green Fleet rolls up to your property, you can be assured of top-notch results, and fast.

Some of the common sources of water damage can be stopped by simply turning off a supply line. This response is often the case for appliance malfunctions and failures from washing machines, dishwashers, and other water-fed units. Each of these machines has a source pipe with a shutoff valve to stop water flow, and turning this valve can help to protect your property amid an emergency. Less standing water means less cleanup and less damage.

There is little else that you can do to help the restoration process along once our SERVPRO professionals have gotten dispatched from our facility. With our centrally located warehouse and headquarters, we can respond to even substantial water loss incidents with the full complement of our recovery equipment and personnel typically in less than four hours. No matter when you call, We’re Faster To Any Size Disaster. 

How Can SERVPRO Help? 

SERVPRO of Braun Station commits to offering every customer the same high-caliber cleaning, drying, and recovery solutions when water damage occurs. As a locally owned and operated company, we respond to every situation as though we are helping our neighbors because we are! We want to help you through the traumatic and stressful experience of a water loss incident, and that begins with a fast, 24/7 response to your emergency with the equipment and the personnel to help. We can quickly remove standing water with a variety of extraction tools and can get to work soon after that to start rapid drying solutions with our high-velocity air movers, LGR and desiccant dehumidifiers, and other tools. We have specialized equipment like drying mats and our Injecti-Dry system that can address concerns like ceiling saturation, flooring saturation, and dry out wall cavities with an effective and expedient approach. 

We also understand the likelihood that moisture can lead to secondary damage like mold growth if left unchecked. Our SERVPRO professionals can utilize our antimicrobial sprays on surfaces and affected areas to reduce the possibility of facilitating the growth of this damaging organism. We can also neutralize foul odors after a water loss.

Water-damaging events can have a dramatic effect on your home, and no matter where you are in the 78250 region, our SERVPRO of Braun Station professionals can help you to overcome the loss. We have the expertise, advanced equipment, products, and the experience to make water loss emergencies “Like it never even happened.” Give us a call anytime that you need us at (210) 267-2159.

Are You Setting the Table for Water Damage in San Antonio?

5/3/2019 (Permalink)

Rain falling through the ceiling in a kitchen while a man is reading the newspaper and having his coffee Don’t let water damage ruin your morning coffee. Call SERVPRO of Braun Station to dry your water damaged furniture.

Call SERVPRO to Mitigate Water damage to Furniture in Your San Antonio Home

Leaks are typical in homes. Over time, pipes can degrade and rust away, hoses can be worn out, and faucets can break. Unfortunately, leaks can damage your prized furniture and upholstery. Symptoms of water damage include the swelling of furniture, the staining of upholstery, and color bleeding. To help prevent extensive damage, you should contact the professionals at SERVPRO. 

Furniture, especially non-laminated furniture, is easily damaged when exposed to water, which is why our technicians can act quickly to help prevent water damage from occurring in your San Antonio home. Once exposed to water, your favorite wood table or wood dresser can quickly become scrap wood. Non-laminated furniture absorbs water and begins swelling, causing cracks and warping. As a result, framing joints may weaken, and the furniture becomes at risk of breaking apart. Technicians from SERVPRO can help you prevent such situations through their experience in rapidly mitigating leaks and drying furniture. 

We can plug the source of leakage in your home, and then remove water stains on your furniture through wetting to avoid water lines. In more severe cases where your furniture may be physically damaged, a furniture furnisher may be needed to discuss whether it is worth repairing. Couches and other furnishings with upholstery often need additional work to preserve to upholstery. 

Fortunately, SERVPRO professionals can also perform upholstery drying services if needed. We can carefully extract pieces of upholstery and separate zippers from cloth with wax paper to reduce the spread of rust. Spongier pieces of upholstery like cushions can be rapidly dried with air movers and dehumidifiers to help prevent the growth of mildew. 

We understand the importance of preserving your precious furnishings, and we can help you quickly and efficiently get started on reducing water damage to your furniture. You can reach our SERVPRO of Braun Station team at (210) 267-2159. We are available 24/7 to be ready for any emergency.

Bike Mission Trail.  Read more here.

Storm Damage Is Likely In San Antonio and Surrounding Areas

4/23/2019 (Permalink)

SERVPRO of Braun Station logo with phone number in front of dark stormy skies SERVPRO of Braun Station is here to serve the storm damage needs of San Antonio, Texas residents

Spring is here and with it comes our usual dose of spring storms.  As I look out my window I see the clouds are gathering and I have already prepared my home for the winds that may accompany this storm.  Our business is also preparing for the many calls that may come rolling in over the next few days.  KSAT reports that the storms are likely and you should be prepared.  If your home or office experiences hail damage to a roof call us at (210) 267-2159.  We are here to help if suddenly wind driven rain is at your feet or if any water is at your feet and you are unclear how it arrived there.  SERVPRO of Braun Station has the expertise to help locate the source and quickly remediate it.  We are also able to perform full service reconstruction services as needed. 

When an Employee Microwaves Commercial Fire Damage in San Antonio

4/18/2019 (Permalink)

Popcorn in a basket in front of a red microwave Do the snacks in your break room have the potential to cause fire damage?

Commercial Fire Cleanup Eliminates Microwave Popcorn Nightmare in San Antonio Drycleaner Breakroom

Fire damage can happen to a commercial property or business for many reasons. Natural disasters such as lightning are rare or more common causes like electrical wiring overloads and failures, arson and employees and residents misusing appliances such as microwave ovens.

The foundation for a successful restoration begins with commercial fire damage cleanup. In San Antonio, SERVPRO was called to assist a dry cleaner establishment that had a fire in a small backroom area. An employee made popcorn set the timer on too long and left the area. Although extinguished quickly, the fire left residue throughout the back area of the facility and a strong odor. The owner thought this would harm his business because potential customers were going to encounter the smell that from the first moment they walked through the door.

When our technicians arrived at the site, they immediately had the owner turn off the HVAC and contained the breakroom area to stop any further issues with soot and odors spreading. We moved the clothes the dry cleaner had on site to a locked, separate glass area, so they were not in danger of any contamination from soot or odor. Our technicians began hand vacuuming the fire extinguisher residue and removed the charred microwave that was contributing heavily to the smell in the room.

Once removing the visible loose debris, SERVPRO techs wiped down the surfaces with our professional-strength cleaners to eradicate any fire damage residues remaining, and this lowers odors. To ensure that we left no odor-causing particulates in the area, our technicians set up an air scrubber which pulls air in the room through a series of HEPA-filters and can capture tiny particles smaller than the human eye can see that are still capable of causing odors.

After completing the cleanup efforts, the owner was walked through the area to ensure our work met his approval.

SERVPRO of Braun Station knows commercial fire cleanup is crucial to getting your business back on track. Call us at (210) 267-2159 when you need fast, professional restoration for your fire loss.

Read more about Brackenridge Park here.

Become Familiar With How SERVPRO Can Help Facilitate Water Damage Remediation Success in San Antonio

3/27/2019 (Permalink)

Black water damage on a ceiling next to a beige wall Regardless of whether water damage starts from a storm or a pipe break, the experienced technicians at SERVPRO can effectively remediate any damage.

The Role of Our Cleaning Crew for Water Loss in San Antonio Homes

Water loss incidents that affect your San Antonio home present unique threats that homeowners often cannot manage or overcome on their own. From addressing spreading saturation to reducing the conditions necessary to facilitate mold growth, a rapid response to these emergencies is critical. Much like the response that you need to address the primary threats when the disaster first occurs, premier cleaning services like our team provides can help to address lingering effects after mitigation work completes.

All emergencies that create water damage in your San Antonio home require a fast response from trained IICRC-certified professionals like our SERVPRO team. As a large loss recovery team, we have a broad inventory of recovery equipment to provide fast extraction and efficient drying solutions for water damage incidents occurring in your area home. Our response team is available 24/7 to roll out at a moment’s notice for emergencies that threaten your property.

Cleanup and recovery often occur after these vital mitigation steps, and even follows reconstruction when necessary. Many of the preserved structural elements and flooring materials do require focused cleanup and restoration efforts to make these disasters “Like it never even happened.” With materials like carpeting, our team can utilize our advanced equipment for pre-rinse cleaning, hot water extraction, or steam cleaning to revitalize the look and feel of soiled carpets.

Likewise, reconstruction and restoration efforts can often leave debris, dust, and residues on surfaces that require focused cleaning to return to preloss condition. Our experienced SERVPRO professionals can work to scrub all exposed surfaces, clean hard flooring materials, deodorize contents and affected areas of your home, and address any other lingering concerns before the final walk-through with our customer to showcase the result of our efforts.

While mitigation work often is a focal point of restoring water damage in your home, we have many phases critical to returning your property to preloss condition. Our SERVPRO of Braun Station team offers comprehensive support from the initial inspection through the final walk-through, helping to save you money and time on restoring your damaged home. Give us a call anytime you need us at (210) 267-2159.

Click here for more information about the city of San Antonio.

How Fallen Trees Can Cause Water Damage in Your San Antonio Home

3/20/2019 (Permalink)

Two trees in next to a house with flooding Heavy storms and high winds have the potential to cause limbs from trees to fall and damage your home.

Tree Damages Can Cause Flooding for San Antonio Homes

For as inviting as the natural light can be to your San Antonio home, grand window layouts can also present potential threats when your home encounters one of the many severe storm systems expected throughout the year. When trees get pushed over or split due to excessive winds, lightning, or other damages, these significant additions to your property can find their way to the windows you have installed and break them out. As alarming as this situation might be, the flooding that can result from this exposed portion of your home can become even more threatening. 

There are many homes throughout the area and its smaller surrounding communities, so storm and flood damage in San Antonio after a severe storm can affect many properties simultaneously. While there are many steps to recovering your home after substantial damages like this, you need a team of professionals that can arrive fast with the expertise to handle all phases of the job through its completion. Our SERVPRO team offers comprehensive support in flood damage situations to handle mitigation, assessments, reconstruction, and final restoration work that returns your damaged home to preloss condition.

Our professionals can arrive quickly with the equipment to begin extraction while our licensed contractors board up the areas broken out from the wind or falling trees. We can remove the tree or its limbs from against your home as well to further protect it from continued water damages. Once mitigation completes, our contacting division can step in immediately to repair and reconstruct damaged areas of your property.

The faster that our SERVPRO team can get notified of the situation the better able we are to protect your home against threats from flood effects. In the right circumstances, many of the saturated materials and affected areas can get fully restored without the need for further demolition and reconstruction.

It is essential to secure professional restoration services immediately when disasters like this strike, as you are rarely the only home in the area affected by the severe weather. Our SERVPRO of Braun Station rapid response team can work to make flooding in your home “Like it never even happened.” Give us a call at (210) 267-2159.

Read more about the King William Historic District here.

Floating Carpets and Other ‘Magic’ SERVPRO Uses to Dry Water Damaged Carpets in San Antonio

3/8/2019 (Permalink)

Wet gray carpet Water can ruin carpeting and requires fast extraction and drying.

Pooling Water Can Ruin Carpeting in Your San Antonio Home

Whenever water loss incidents occur within your San Antonio home, many areas and items become immediately at risk. Carpeting is a magnet for dust, debris, and dirt already, and when exposed to pooling water, can also quickly become saturated to the subflooring material. Even with conventional drying methods, homeowners often cannot keep up with the exposure and saturation becomes too deep to dry out without professional assistance. Our team can help.

For water removal needs in your San Antonio home, time is of the essence to get the process started as promptly as possible. The longer that exposure occurs with areas of your home, the more damage that can result. Our SERVPRO team can respond quickly to an emergency like this with extraction equipment and drying tools that can preserve and protect affected materials that did not become too badly saturated or distorted by the water.

With restoring carpeted areas of your home, we have a few options to protect and preserve these materials from requiring replacement. The first of these involves the use of our ROVER equipment. This remote-controlled weighted system rolls over carpeted areas, and with its heavyweight, pushes moisture and water to the surface for collection by the high-powered vacuum on the machine. This equipment can affect the carpeting and into the subflooring, helping to reduce saturation levels noticeably.

Floating carpets is another tactic that our SERVPRO team can use to recover damp carpeting in your home. We pull up the edges of the carpets from the walls and allow our air movers to blow underneath it. This machine forces heated air into both the subflooring and the carpets when positioned between them, which can help to dry out exposed areas quickly.

While there might be many areas of your home that get affected by a water loss incident, you should rely on the team that can help you restore your property entirely. Give our SERVPRO of Braun Station rapid response team a call anytime that you need us at (210) 267-2159.

Read about Bamberger Nature Park here

Why SERVPRO for your Commercial Properties?

3/7/2019 (Permalink)

Whether you serve customers on a daily basis or work from a private office, protecting your facility from water damage is essential for smooth daily operations. The following preventative measures can prepare your building for spring showers to come. Here is what you should know about preventing flooding at your facility.

3 Ways to Avoid Water Damage in Commercial Properties 

1. Schedule Basement Repairs

If your facility has a basement, don’t forget to periodically inspect it for foundation cracks or other issues. Make sure to have any cracks patched and caulked so the room isn’t flooded after the next heavy rainstorm. You can also install a sump pump to remove excess water as well. 

2. Improve Landscaping

Property elevation plays a big role in your risk for water damage. You can avoid potential flooding by altering your landscaping to ensure that water flows downhill and away from the building’s foundation. Use downspouts to direct water away from the building as well. You should also schedule a property assessment to identify flood-prone areas and then work with a landscaper to fix these issues.

3. Clear Drains & Gutters

It never hurts to look at the weather forecast. When you know rain is on the way, double check that all gutters, drains, and downspouts are clear of leaves and other debris. This way, you won’t have to worry about clogs causing water to back up and leak into the building.

If your facility has been affected by water damage, contact SERVPRO of Braun Station in San Antonio, TX. Serving Bexar County and the surrounding areas, they provide a variety of cleanup and restoration services, including for damage from fire, water, and mold. Locally owned and operated, their IICRC certified team seeks to treat each customer as a friend of the family to give you the best quality service. To learn more about how they can help your property, visit them online or call (210) 267-2159.

Essential Information About Leon Valley Mold Damage Remediation

2/19/2019 (Permalink)

Mold on a white ceiling where the paint is coming off due to previous water damage Mold spreads quickly when the conditions are right. Contact SERVPRO to investigate the cause and remediate the damage in your home.

Identifying the Source of Mold Damage in Leon Valley Homes

Many of the natural disasters that can affect Leon Valley homes have clear and concise damage points that make it evident where restoration was necessary. Not all of the threats to your home have such clear causes and simple recovery solutions, however. Mold growth requires a damp environment for spores to seat and thrive, but how this area becomes moisture-ridden can often be multiple possibilities. Our professionals can help you to get ahead of a potentially damaging situation by offering thorough inspections and lasting solutions to help reduce the risk of recurring mold growth.

While many homeowners are unfamiliar with mold damage in Leon Valley and the effects it can have on their home, they still work to remove this organism as quickly as possible. The faster that you can get rid of mold colonization in your home, the better the chances of protecting affected surfaces and reducing the damage throughout your property as the colony spreads and affects new materials and contents. Our SERVPRO team has the resources and experience to identify mold growth and help to determine the source of the water damage that allowed it to occur.

As with many homes in southern Texas homes, houses get constructed on concrete slabs for both stability and as an efficient foundation that allows for construction to begin shortly after the foundation gets poured. As a result, access to utilities like the bulk of the plumbing for the first floor gets concealed under the flooring of the main level of the house, which can provide a source of perpetual moisture if a joint in the plumbing has a steady leak. This leak is only one of several possible scenarios that could occur and allow conditions for mold growth.

Our SERVPRO professionals assess the situation with thermal imagery cameras and leak detection equipment when we begin remediation work to remove active colonies. Determining and deterring the source of this moisture can prevent recurrences once our remediation work completes.

If you have discovered mold growth in your home, let our SERVPRO of Braun Station remediation specialists help you get rid of the organism and offer lasting solutions to prevent further mold colonization in the future. You can reach us 24/7 by calling (210) 267-2159.

Click here for more information about Leon Valley.

Call the San Antonio Cleanup Team That's Faster To Any Size Disaster

1/17/2019 (Permalink)

There’s no such thing as a small disaster—especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO® of Braun Station Franchise Professionals know how disruptive water damage can be for your business. Your local SERVPRO® of Braun Station Franchise Professionals are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages.  With rapid response time and a full line of water cleanup and restoration services, SERVPRO® of Braun Station Franchise Professionals can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call your local San Antonio water damage cleanup and restoration professionals.

Avoid Remediation Delays When Affected by San Antonio Flood Damage

1/7/2019 (Permalink)

Electrical pole down on a street after a storm When our area is affected by storm damage, the results can be overwhelming. Pick up the phone and immediately contact SERVPRO for effective remediatio

How to Keep Floodwater Removal in San Antonio Manageable

Floods happen when least expected, and the costs that pile up in the bid to restore the property to the preloss state can balloon to unmanageable levels. The costs emanate from the cleanup and replacement of damaged materials. Secondary damage can also happen in the bid to restore your San Antonio property if you make mistakes, driving the costs even higher. We are IICRC certified in ASD, applied structural drying and Applied Microbial Remediation enabling us to handle the removal process effectively.

Speed is necessary during floodwater removal in San Antonio to prevent the development of additional problems such as mold and deterioration of materials through rotting or rusting. Making the home habitable also eliminates costs such as external accommodation or eating out. Despite this, care is necessary to avoid exacerbating the problem. For example, before entering the property, you should turn off power at the mains to prevent the risk of electrocution. Using equipment affected by the floods is also not advisable to avoid damaging them further. Our SERVPRO technicians can handle the process speedily because of the experiences we have had. Our team members are also equipped with PPE, Personal Protective Equipment, to protect them from hazards in the water.

Since the amount of water is usually high in most flooding incidents, having the right equipment helps fast-track the removal process. For water over two inches deep, a submersible pump is more effective. A truck-mounted water extractor is also faster than a portable one. Our SERVPRO technicians have different types of extraction equipment including portable extractors to handle all areas affected by the flood effectively.

Since water flows indiscriminately, it reaches concealed spaces such as wall cavities and the spaces below floorboards. Failure to extract such water can lead to recurring mold and bad odor problems. On the other hand, removing this water is not easy without tearing down the affected areas. Our SERVPRO technicians perform a flood cut two feet above the water line allowing easy access to the wall cavities. We also have specialized drying equipment such as the injecti-dry system and drying mats that help remove moisture from concealed spaces after cleanup.

Handling a flooding incident on your own can be overwhelming. Call SERVPRO of Braun Station at (210) 267-2159 to help. We're Faster To Any Size Disaster.

Click here for more information about San Antonio.

How SERVPRO Removes Water from Your San Antonio Home

12/12/2018 (Permalink)

Three pieces of green drying equipment including a dehumidifier and air movers in a home with flood cuts on the wall Each SERVPRO truck is loaded with water extraction equipment. Call SERVPRO at the first sign of water damage.

The Case for Professional Water Removal in Your San Antonio Home

When an appliance or plumbing line breaks in your San Antonio home the amount of water threatening your property can be shocking. If the emergency happens when you are out of town or even away on a work day you can return to several inches to feet of standing water in the affected spaces. Facing the task of removing this amount of water with a wet household vacuum or a bucket and mop is a mistake. You need water moved out fast, and our highly-qualified crews can help.

The keys to efficient water removal in San Antonio are commercial grade equipment and specially trained technicians. Water damage moves quickly from inconvenience to significant structural component deterioration if not removed fast. Water that lingers more than 24 to 48 hours also subjects your home to the risk of secondary damage such as mold growth. You need a partner during this crisis with experienced employees and state of the art water removal and drying tools.

SERVPRO crews arrive within hours in our signature green trucks loaded with the equipment needed to remove water, detect structural moisture levels, and dry out your home. Submersible pumps and truck-mounted water extractors do quick work of suctioning out large quantities of water. If the electricity in your home is unavailable temporarily for safety reasons, we forge ahead using generators on our vehicles. 

Our crews certify as moisture measurement experts through IICRC coursework. SERVPRO also uses thermal scanning devices to locate any hidden pockets of water that need release and extraction after the water loss. Determining the levels of excess water with meters and probes in building materials and fixtures informs our drying goals. We position air movers, heaters, and dehumidifiers to remove residual moisture, vital to restore the function of the building materials shaping and supporting your home.  

A final step in the water removal protocol is sanitation with an EPA registered disinfectant. SERVPRO treats the affected areas to inhibit any potential mold growth and to control malodors. Our full-service water removal and damage mitigation services get your property back “Like it never even happened.”

SERVPRO of Braun Station is prepared for any water removal challenge with an industry-leading combination of skilled technicians and commercial grade equipment. Contact us at (210) 267-2159 for an immediate assessment to put this water crisis behind you.

Click here for information about the Alamo.

How SERVPRO Remediates Fire Damage in Your San Antonio Home

12/3/2018 (Permalink)

Room with soot on wall and floors Fires leave soot, smoke and water damage that requires professional restoration. Call SERVPRO to remediate your fire damaged home.

Basic Considerations During Fire Damage Remediation in San Antonio

The aftermath of a home fire can be an overwhelming experience. Your comfortable home seems to disappear, leaving behind a shell of soot-covered surfaces, furnishings, fixtures, and personal belongings. It is hard to determine what to do first as the soot, and other residues are unlike any ordinary household soiling you have seen. Engaging a reliable full-service disaster restoration company is a must for proper assessment, planning, and implementation of appropriate fire damage restoration,

Homeowners are often stunned at the amount of water damage that accompanies fire damage in San Antonio. Extinguishing a fire requires a lot of water. When the flames subdue the first order of business is rapid and comprehensive water removal. Water is a safety hazard, causing slip and fall risks as well as exposing inhabitants and restoration crews to electrocution concerns. It also is a destructive force on its own, dissolving drywall, warping flooring, and creating a perfect environment for mold growth among other worries.

Our SERVPRO technicians hold multiple certifications in water and fire remediation disciplines, mastered through IICRC courses. Once the pumps and water extractors, air movers and dehumidifiers return spaces to near normal moisture levels, our crew changes focus and begin soot and smoke cleanup.

Property owners quickly learn soot cleaning is a complicated process. SERVPRO technicians evaluate the characteristics of the residues in different areas of the home. Paper burns fast and hot, leaving a light, ashy type of debris. Vacuuming and brushing work well to clear this soiling. Cloth and electrical cords create thick, sticky soot that might need an abrasive cleaning product or tool to dislodge.

Protein fires, frequent in the kitchen, lay down a thin but hard to budge coating that is almost like shellac. SERVPRO technicians change tactics and use a solvent or cleaner rich in wetting agents and surfactants to loosen for removal.

Once the cleanup is underway, SERVPRO also begins devising a blueprint to manage other fire damage remediation tasks. Some of the crew is assigned to deodorization tasks, using strategies ranging from a thorough cleaning to advanced equipment like hydroxyl generators. Other technicians help sort through personal possessions, identifying those that we expect to respond well to cleaning tricks that turn tarnished and blackened items back to their previous appearance and function.

SERVPRO of Braun Station has the trained employees and equipment to cut fire damage restoration down to size. Contact our office day or night at (210) 267-2159 to schedule a post-fire assessment as soon as possible after the event.

Click here for information on San Antonio Missions Historical Park.

What to Avoid When Dealing With Water Damage in Your San Antonio Home

11/19/2018 (Permalink)

Home flooded with water including a laundry room with a washing machine Whether water damage affects your home from a pipe break or an external cause, contact SERVPRO for effective remediation services.

Why Cross-training Matters in Water Damage Restoration Services here in San Antonio

Water damage can be debilitating. Private residents are more often than not ill-equipped to deal with large amounts of water and the longer it is left to sit the more likely it is to cause permanent damage. SERVPRO is a restoration company that has built its stellar reputation on professional handling of water and fire damages for commercial property managers and private residents. We are a local company with access to phenomenal resources thanks to our national franchises all over the US.

Water damage in San Antonio properties can often be the start of a long list of problems. The reason is that moisture can weaken structural areas of the home as well as its carpets, fittings, and furniture. Moist environments are also breeding grounds for secondary damages like mold growth or unpleasant odors. Here at SERVPRO, our technicians undergo intensive training to give them a broad working knowledge of different aspects of remediation and their knock-on effects.

A SERVPRO technician usually holds several certificates issued by the IICRC, and they bring that training into every service. Holding a certificate in odor control, for example, can be hugely beneficial during water cleanup. The same can be said for the assessment and remediation of mold which may be discovered during service. It is this broad range of expertise that differentiates our technicians from other providers.

Availability is the reason SERVPRO is the restoration service of choice for so many private residents and commercial property owners. We operate a 24 hour a day call line because we know that damages can be unexpected and happen anytime. Having the safety net of an emergency call line is essential to our customers. Because our technicians live and work local to the area, we can also promise to arrive on site within four hours of notification of loss.

Next time you experience property damages contact SERVPRO of Braun Station at (210) 267-2159.

Click here for more about San Antonio.

Warning! Water Damage at a Historical San Antonio Facility can Quickly Escalate

10/29/2018 (Permalink)

Water damaged ceiling and walls where the water is causing the paint to peel off Water damage in any part of a historic facility can quickly degrade the property. Contact SERVPRO immediately to mitigate the situation.

San Antonio Landmark Preservation Following Water Damages

For those who reside in the San Antonio area, we take great pride in our nationally recognized landmarks like the Alamo and the Riverwalk. While both of these treasures have been in place for a long time, they are as susceptible to damages from accidents or unexpected incidents the same as other commercial or residential areas throughout the region. Water damages can occur quickly from something as simple as a leaking water fountain or toilet supply line.

With so many commercial properties adorning the Riverwalk, overcoming water damage to this San Antonio landmark must happen quickly. Even with a seemingly smaller incident, water can spread quickly to affect neighboring properties and prove even more challenging to overcome. Our SERVPRO professionals can respond quickly and have the industry-leading equipment to clean up the mess and restore any damages more effectively than a custodial staff could.

One of the biggest concerns for any business is the loss of customer foot traffic when a water damage situation like this occurs. Our professionals can help to assess the situation immediately upon our arrival to determine if you can continue business as usual while we work to clean up the water. There are instances in which water damage restoration is as simple as drying up the area thoroughly, and this might not always require shutting your doors to the public.

Another thing that you need to consider about the effectiveness of professional restoration services like our SERVPRO team is the rapid response we provide for the incident. Without immediate attention, a low-scale water damage incident could turn into a severe situation that requires many days, or even weeks, to return to original condition. Your fast reaction to the situation can help our emergency response teamwork to keep restoration times to an absolute minimum.

Our SERVPRO of Braun Station franchise takes great pride in serving the commercial properties throughout the city and the landmarks that define our history. Whenever you have to contend with water damages to your facility or your business, give our experts a call at (210) 267-2159.

Click here for more about the city of San Antonio.

Immediate Restoration For Water Damage at Your San Antonio Bar

10/11/2018 (Permalink)

A SERVPRO green truck and green car parked near the Tower of The Americas See the SERVPRO team roll past the Tower of the Americas to your water damage incident.

You might find that San Antonio has a nightlife that you cannot find in other cities. From the bustling Riverwalk to the bars and nightclubs throughout the city, there is always somewhere to be when the sun goes down. With steep competition with other bars throughout the city and its surrounding communities, you cannot afford to let an unexpected water incident derail your business. When damage like this occurs, trust in the fast response and experienced techniques of our reliable technicians.

As you might imagine, water damage can have a dramatic effect on your San Antonio business. From the immediate concerns in the loss of customers on a particular day to the grander concerns of the effects that persistent moisture and dampness can have on structural elements and contents of the affected areas, getting the problem resolved requires experience and the right equipment. Our SERVPRO professionals work to live up to our claim that We’re Faster To Any Size Disaster.

One of the first things that you need to appreciate in a water loss incident is the immediate spread of this water damage to the surrounding materials such as your flooring, bar, stools, booths, and more. As these elements absorb the spreading water, they can bloat and distort. Without the ability to get to these materials and pull the moisture out quickly, they might suffer irreparable damage.

Our SERVPRO technicians also worry about the possibility of water penetrating beyond the immediate flooring material and absorbing into subflooring and the supports. This saturation can not only weaken the material itself, but it can also allow for mold and mildew growth. The microbial growth like this can threaten the health of your customers and staff, requiring even more intricate restoration and remediation work before you can re-open your doors again.

The important thing to remember when you get posed with a water damage situation in your bar is to react quickly to get the right personnel working on the problem as quickly as possible. The faster that our SERVPRO of Braun Station specialists can work on the issue, the less time it takes to resolve it. Give us a call anytime you need us at (210) 267-2159.

Learn more about the Tower of the Americas in San Antonio here.

Choosing Professional Water Damage Restoration for Your San Antonio Home

9/14/2018 (Permalink)

Green air scrubber on brown carpet in a room in a house With SERVPRO’s equipment and training, we make your water damage “Like it never even happened.”

San Antonio residents take pride in their homes and properties. When disaster strikes or when you have a substantial mess to clean up, it is a common belief to roll up your sleeves and get to work to fix the problem as best as you can on your own. The trouble with DIY restoration for water incidents is that many homeowners fail to remove the entire lingering threat, allowing for continued damage and secondary effects.

While a homeowner might see a water damage situation in their San Antonio  residence as little more than a reason to break out the mop and run some fans, there is much more to water damage restoration that you might have previously believed. Ensuring that the area gets thoroughly dried often requires specialized equipment and detection tools. Failure to get your home below moisture standards for a house can lead to worsening conditions that pose a threat to the structure as well as your family.

One of the reasons that you might consider professional restoration like our SERVPRO professionals is our ability to respond to your situation rapidly. Even in smaller scale water incidents, fast response time is critical to mitigating loss and to get to work quickly on pulling out the water and drying up the affected areas.

Another reason that a homeowner should think about our SERVPRO  team is our industry-leading equipment, expertise, and unique training. These facts help us to be professionals that can quickly assess the full scope of the damage that affects your home and choose the most efficient and practical approach to eliminating the moisture and preserving the construction materials that have gotten saturated by the incident.

As much as you might be among the homeowners that seek to do things for themselves when something threatens their home, situations like water damages  require professionals with the right training and equipment to ensure that the job gets done adequately. Our SERVPRO of Braun Station water damage technicians are available 24/7 for any need you might have by calling (210) 267-2159.

Explore San Antonio’s attractions by clicking here.

Suicide Prevention Week in San Antonio, TX

9/9/2018 (Permalink)

Red no sign through black hand September 10 Prevention Day World Suicide Prevention Day is September 10th each year.

As part of the San Antonio community, SERVPRO of Braun Station realizes that suicide prevention is a delicate issue that requires the utmost respect and care.  National Suicide Prevention Week occurs from September 9th through September 15th and we want to help highlight the importance of discussing this very real issue.  We have personally experienced the suicide of a loved one and know that utter heartbreak that occurs to those who are here after a suicide occurs.  We encourage anyone who may be dealing with these thoughts of distress to contact the suicide hotline at (800) 273-8255 or online at https://suicidepreventionlifeline.org/.  If you or loved one is in distress, please don't hesitate to reach out to find the best resources available to help.  There is hope out there and help is available.

Fire Damage Restoration Challenges Conquered In Leon Valley

9/4/2018 (Permalink)

Female technician wearing a black shirt and blue gloves cleaning soot on a ceiling SERVPRO has the tools and equipment to remove soot after fire damage.

When your Leon Valley home suffers a fire, you and your family are likely terrified and overwhelmed. Even if the blaze extinguished quickly, the evidence of fire damage is everywhere in the house. You might feel that the soot and smoke ruined much of your personal property, but a consultation with our fire restoration technicians can bring better news. Let us show you how our training, skills, and equipment assist in restoration.

If your family survived fire damage in your Leon Valley , you breathe a sigh of relief although you accept that most of your possessions are lost. Before discarding soot and odor-laden personal belongings, work with our team at our production facility. We are in continuous contact with your insurance company, determining which items we can restore to save your memories and your money. Give us a chance to save your family’s treasures as well as restoring your home to preloss condition.

To best evaluate the condition and restoration potential of everything from clothing to a child’s favorite stuffed animal SERVPRO often recommends a pack out of the damaged items. We use a thorough inventory system to track your possessions, and our written records and comments help when your present claim requests to your insurance company. Once the portable items leave the damaged space, we also find it easier to clean, disinfect, and restore the structural damage.

Often fire damage  includes water damage, and our SERVPRO production technicians are skilled in cleanup and recovery of both water and smoke or soot contamination. We have resources like freeze-drying for papers, pictures, and books and electronic restoration experts for computers, phones, and entertainment systems. Our production area features commercial washers and immersion cleaning systems that can manage and reverse the damage done by acidic fire residues.

We can help you make proper decisions about food, personal care items, and other supplies exposed to the heat and smoke of a fire. Even sealed jars and cans can expose your family to food poisoning or soot contamination risks after a fire. Heat can activate microorganisms, and fine soot can “climb” the rings of a lidded jar. Refrigerators and freezers might protect your food if gaskets hold and the power is never or only briefly interrupted. SERVPRO is familiar with the warning signs and helps customers make the safe choice in the pantry and kitchen after a fire.

SERVPRO of Braun Station is ready to help when fire damages your home. Our team offers a wide range of options that allow us to clean and restore both personal and real property. Call us at (210) 267-2159 to arrange for a comprehensive consultation in the aftermath of a household fire.

Click here  for helpful information about Leon Valley, TX

Why Choose Professional Restoration For Fire Damages In Your San Antonio Home

8/18/2018 (Permalink)

Fire charred framework in a home A small fire quickly extinguished still left significant amounts of smoke damage and heavy soot throughout the home. The soot affected most living spa

After fire damages, count on the professionals at SERVPRO

After the firefighting teams and first responders have left the scene at your San Antonio residence, you might be curious of how to proceed with getting your home back to the way it used to be. As much as you might understand about professional restoration services, there are still many homeowners that do not fully understand the nature of the work that we do.

Better appreciating the full scope of the work that professional restoration technicians can do for the fire damages in your San Antonio  home, the better prepared you are to know what to expect. You are also better informed then as to why you need to employ a company for this venture and not attempt the work on your own.

Equipment is a big part of the work that SERVPRO does in fire restoration projects. From the tools that we use to remove lingering water damage from extinguishing efforts, to the equipment that helps us to clear out harmful and noxious smoke damage from the affected areas, these are specialized units explicitly created for restoring homes and commercial properties.

IICRC Certification  is also at the heart of the work that we do when restoring fire damage to those in the community. Every one of our technicians has unique training and certifications in their particular restoration niche to offer the most experience and expedient work for your home, regardless of the severity of the damage we experience.

Much of the work we do is intended to live up to the commitment we have to our customers, that We're Faster To Any Size Disaster. That means that we are available 24/7 and respond as quickly as possible to help you mitigate the damages and loss in your home and get the process started on putting the pieces back together promptly.

You might not always think of professional restoration companies first, but our SERVPRO  of Braun Station technicians work to earn our reputation with every project that we undertake. You can trust our team to show up quickly and to offer high-quality restoration work to continue being a trusted name in the industry. Give our emergency response team a call today at (210) 267-2159.

See more about the San Antonio fire department by clicking here.

Mold Damage Linked To High Indoor Humidity In San Antonio

8/1/2018 (Permalink)

Mold on white drywall Drywall is one organic material in your home that mold damage can thrive on.

How high humidity can cause mold damage in your home

Residents of San Antonio experience long hot and humid summers. High levels of airborne moisture and warm temperatures indoors can contribute to the increased likelihood of mold growth in your home, even if you have air conditioning operating. Working with a reputable mold remediation company can help you pinpoint the reasons mold growth is an issue in your home as well as remediating the current growth.

Water is the fuel that accelerates mold damage in your San Antonio home. Mold spores are very opportunistic, gaining enough moisture from small amounts of dampness or small collections of condensation to begin growth. Running an air conditioner is often recommended to reduce interior humidity below 60 percent, the level where mold can find a supportive environment even without spills, leaks, or flooding.

Ironically, AC units can provide the moisture if operating inefficiently or if the wrong size for the space cooled. An air conditioner too small for the area is one problem SERVPRO sees, but an overly powerful system also can fail to reduce the humidity enough to halt mold development.

Air conditioning provides a cooling feeling when it removes moisture from the air, usually by condensing the water vapor on refrigerated coils. If adjusted correctly and draining properly, the system works well and prevents the conditions conducive to mold growth. Sometimes a larger than necessary unit does not operate long enough to reduce the humidity below the “sweet spot” for mold growth. It pumps cold air into the rooms too quickly and then cycles off before the humidity reduces. Mold then grows on the damp surfaces, necessitating mold remediation by our SERVPRO crews.

Keeping AC condensers and coils clean and the drains free-flowing is also key to preventing interior mold growth during a hot summer. If the drain is plugged, it may overflow, depositing moisture on a wall or floor nearby. Mold finds wood and drywall perfect organic surfaces to call home. SERVPRO inspects for these moisture sources when we arrive to assess and plan for mold remediation. If the homeowner does not address these issues chances are good that mold can return even after we complete a professional treatment.

SERVPRO  of Braun Station is eager to help community residents understand why mold finds a home attractive. We design strategies to remove current colonies while also inhibiting future outbreaks. Call us at (210) 267-2159 to schedule an evaluation.

See city wide events in San Antonio by clicking here.

Fast, Reliable Mold Remediation For Your San Antonio Restaurant

7/17/2018 (Permalink)

Three silver pots on a stove If steamy pots lead to mold damage, contact SERVPRO for fast and reliable mold remediation.

When mold damage threatens your restaurant, count on the SERVPRO team

San Antonio restaurants, bakeries, and other food preparation enterprises know inspections are regularly conducted to ensure public health and safety. Mold growth is one of the negative marks your business can receive, so you want to move on mold remediation before the inspector comes. Stick to creating your delicious savory and sweet treats and hire us to manage the mold.

Mold damage in your San Antonio  bakery and restaurant not only violates health regulations but also repels your customers if they see or hear about it. In a perfect world, your business would never need to deal with mold growth, but the conditions supportive of mold spores germination are common in most food preparation areas. Mold prefers temperatures from 70 to 90 degrees Fahrenheit, but some strains thrive at temperatures as low as 30 or high as 120 degrees. Water, even in the form of steam or high humidity fuels the growth of the fungi, and organic materials offer a food source. All commercial kitchens present this type of environment. We are familiar with the challenges of mold remediation in these circumstances.

Expect SERVPRO mold remediation technicians to assess both the current mold damage and the various sources of moisture observed. Unless your business addresses the moisture issues, mold can recur. In kitchens, one of the essentials is an adequate ventilation system, including exhaust fans that move the steam out of the area. Spills, neglected plumbing leaks, and condensation from coolers, freezers, and ice machines all contribute to the water mold spores seek to absorb.

SERVPRO technicians apply the ANSI/IICRC S520 Standard for Professional Mold Remediation  using the IICRC Reference Guide for Professional Mold Remediation when responding to your mold emergency. The restoration industry outlines the best practices in this standard and guide, and we as industry leaders follow the recommendations and steps.

We do our best to complete the mold remediation while allowing your business to operate. The SERVPRO team erects physical barriers to contain the moldy area, a zone outside of which your staff and customers remain during the process. Air quality cannot be compromised, so we frequently use negative air pressure machines to prevent the contaminated air from drifting into the rest of your business and that employ HEPA filters to catch airborne debris before venting to the outdoors.

Once contained, our technicians remove the mold, using wiping, scraping, and abrasive techniques like soda blasting. SERVPRO  clears the residues with HEPA filtered vacuums, and bag the debris for disposal according to local codes. EPA-registered antimicrobial formulations treat surfaces to inhibit future mold growth and damage.

Let SERVPRO of Braun Station partner with you when mold damage threatens your food service business. Call us for an evaluation of even a minor infestation at (210) 267-2159 -- the sooner, the better to retain your hard-earned reputation for unique and tasty delicacies.

Click here for a list of the excellent eateries throughout San Antonio.

How Professional Fire Damage Restoration Improves Your Business’s Quick Recovery

7/10/2018 (Permalink)

Flames on a grill Count on SERVPRO after fire damage in your business.

Recover after fire damage with the help of SERVPRO

No business owner in San Antonio wants the focus for their clients or customers to be the company's ineffective recovery from a disaster. Keeping any damage from fire low key by trying to manage it in-house feels as though you retain control of both the recovery process and your brand. This benefits from this approach quickly become detriments when the challenges fire restoration derail your well-intentioned cleaning staff’s efforts. Involve our well-qualified and equipped fire damage crews to abate the effects fast and to health and restoration industry standards.

The fire damage in your San Antonio  restaurant kitchen extinguished swiftly, but the damage is surprisingly pervasive. Smoke and soot are difficult to contain, especially when everyone involved concentrates on putting the fire out by any means possible. Concerns about the spread of fire residues assert after the fire department leaves. Our crews receive comprehensive training not only on basic cleaning at a fire site but also on a myriad of strategies to seek and halt migration of and remediate the non-combusted particles sent airborne during a conflagration.

Many restaurants use open layouts to connect diners to the magic occurring in the kitchen. With little blocking airflow, it is nearly impossible to stop fire residues from depositing on the tables, chairs, and flooring in your dining room. When SERVPRO’s crew arrives, we assess the extent of the fire damage apparent and plan to limit any further spread. If the majority of the damage is in the kitchen area, we can decide to set up a containment zone around the cooking area with heavy plastic sheeting and a negative pressure air scrubber system that prevents more residues from escaping into the spaces where your customers enjoy their meals. We use the walls and doors in place, but augment as needed to keep the spaces separated.

SERVPRO then matches the type of sooty residue  with suitable cleaning tools and products. Kitchen fires are frequently protein based, laying down a thin but tenacious lacquer-like film that can require solvents to dislodge. We get to work in the containment chamber on the surfaces close to the fire center using techniques that minimize smearing and are appropriate for the damaged materials.

Meanwhile, in the parts of your restaurant further from the burning, we evaluate the type of soot and other residues that invaded before the establishment of the containment perimeter. SERVPRO technicians can vary the products, techniques, and tools if we encounter different types of residues. Lighter, ashy residues respond well to vacuums, dusting, and dry sponging. Stickier residues need the addition of cleaners with wetting agents and surfactants to loosen for wiping or scrubbing.

All spaces are likely to need deodorization, and SERVPRO  employs cutting-edge technology to eliminate smells through chemical neutralization. Cover-ups like candles or air fresheners fail while our resources are broad and eventually remove the odors when our trained employees monitor the process, adjusting the methods until we achieve success.

Fire damage restoration is a process best left to the experts rather than learned by trial and error. SERVPRO of Braun Station is available at (210) 267-2159 24 hours a day, year-round to meet your disaster recovery needs.

Click here  for Historic sites to visit in San Antonio.

What To Expect From Professional Mold Remediation In San Antonio

6/13/2018 (Permalink)

Red wall and mold on the white ceiling Count on the professionals at SERVPRO if you find mold damage in your home.

Removing Mold damage from your home

Mold growth looms as a potential problem for any homeowner in San Antonio. Mold spores coexist within residential settings, encompassing both outdoor and indoor environments. Although they usually pose little harm, when moisture is present, the invisible mold spores explode into invasive mold colonies. Our mold remediation services can help.

Mold damage is sometimes visible in a San Antonio  home, but it also announces itself with an unpleasant, musty odor. Ignoring a moldy smell is not advisable as large mold infestations can hide between walls, in attics and foundations, under flooring, and above ceilings. If you notice staining or some feathery or leathery growth, alert our remediation team. A small visible mold issue may be just the tip of a significant mold invasion.

SERVPRO mold remediation teams train to IICRC, EPA, and OSHA standards. We cannot promise to eliminate mold spores, but we can eradicate active mold colonies and take steps to inhibit further mold growth. Some individuals are sensitive to the vast quantities of mold spores generated by colony growth and the byproducts some molds shed as they multiply. Because of this, it is critical that EPA precautions  be observed during remediation.

Mold debris needs containment during remediation. SERVPRO employs a variety of strategies to keep individuals safe during mold abatement. Our employees wear personal protective equipment and shield unaffected areas of your home during the remediation process. We use physical barriers such as heavy-duty plastic sheeting to contain the debris. Negative pressure air scrubbers use filters and suction to keep the moldy particles away from people and clean areas of your home during the project.

Once the chosen containment strategies are in place our crew scrapes and sometimes blasts, using soda as a gentle abrasive, the mold off of surfaces. We bag and dispose of the moldy materials per local codes. Then the surfaces receive an EPA registered antimicrobial treatment to limit the possibility of additional mold growth.

SERVPRO  also identifies and recommends elimination of the moisture sources that fuel the mold growth. If the dampness, spills, leaks, or condensation that encouraged mold spores to multiply are not resolved, mold can return.

SERVPRO of Braun Station is ready to help remediate a mold damage issue in your San Antonio home. Call us at (210) 267-2159 if you suspect mold growth and we can assess the situation and develop a plan.

For more information about the Parks in San Antonio, click here.

Flood Safety in San Antonio

6/7/2018 (Permalink)

Its officially hurricane season and with that can bring a lot of unexpected rain to San Antonio. While living in San Antonio, we know that often we get quite a bit of flash flood warnings and watches. SERVPRO® of Braun Station wants to help you be prepared if water would ever intrude into your home.

Its unfortunate that we don't have anyway to prevent flood waters from coming into our home but we can help ourselves by knowing what to DO and DON'T DO after flooding.  

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

More information is provided by American Red Cross

SERVPRO® of Braun Station is here to help!

Call us 24/7 - 210-267-2159

Do you know where to turn off your water supply?

5/24/2018 (Permalink)

When the unfortunate happens, and a water pipe bursts in your business property, do you know where to run and turn off your water supply?

That is where SERVPRO® of Braun Station comes in! One of the many services we provide is what we call, an ERP (Emergency Ready Profile). We create an Emergency Ready Profile personalized specifically for your business. The ERP helps make a plan for your business incase a disaster were to happen in your property, such as a bursting pipe that causes a flood.

Benefits from an ERP:

  • A no cost assessment of your facility.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
  • A guide to help you get back into your building following a disaster.
  • Establishes that SERVPRO® of Braun Station as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.

These benefits help with a much faster response time to your business, which helps avoid any further damages to your property.

50% of businesses may never reopen again following a disaster.

Stay informed by visiting: https://www.ready.gov/

Call us today to schedule your free ERP, SERVPRO® of Braun Station: 210-267-2159

Cleaning Up San Antonio!

5/11/2018 (Permalink)

SERVPRO® of Braun Station has launched a full general cleaning division. With this added service we can service more commercial properties, such as restaurants, office spaces, etc. Our general cleaning service is deep clean of the entire property.

Here is a list of our total commercial cleaning and maintenance we offer:

  • Carpet cleaning
  • Upholstery cleaning
  • Cleaning of Draperies
  • Walls, Ceiling & Hard Surface Cleaning
  • Janitorial services
  • Deodorization
  • Vandalism cleaning
  • Kitchen cleaning (degreasing)

Along with the general cleaning of commercial properties. We also offer our duct cleaning and HVAC cleaning for all commercial properties as well.

Have any more questions?

Find us on the web, SERVPRO® of Braun Station Commercial Cleaning Service.

Call us today for your free quote on your commercial property!

SERVPRO® of Braun Station: 210-267-2159

SERVPRO® of Braun Station Helps Everyone!

5/2/2018 (Permalink)

According to all local weather channels, like KSAT 12 Weather , storms will be officially coming through Friday, with a 30% chance of rain for Thursday. SERVPRO® of Braun Station has help many people in the past who have been affected by severe storms that have came through San Antonio in the past. 

In severe weather situations we pride ourselves in our response time. SERVPRO® of Braun Station has the ability and capability to respond to an emergency situation within one hour of the customers initial call.

If you become affected by any storm damage call the experts you can trust. We offer a free initial assessment, and working with your insurance company. Our free assessment saves customers a substantial amount of money in the long run. 

Be sure to call SERVPRO® of Braun Station to get your free assessment we are available 24 hours a day 7 days a week 365 days a year.

SERVPRO® of Braun Station - 210-267-2159 

Storms Brewing In San Antonio

4/25/2018 (Permalink)

SERVPRO of Braun Station logo with phone number on top with lightening striking trees on the bottom on the picture Have no fear of storm damage, SERVPRO of Braun Station in San Antonio is here. 210-267-2159

A severe thunder storm warning has been issued for the city of San Antonio. KSAT 12 Fiesta Forecast brings you the forecast for today and the upcoming week. If your home or office become impacted by the storm, SERVPRO® of Braun Station will be working tirelessly through the night helping anyone in need of our emergency services, even through the Fiesta holidays! As the premiere mitigation team in San Antonio, our crews have the experience, expertise, and professionalism to handle any size storm mitigation needs.  As part of the San Antonio community, we understand that south Texas has some wild weather that can cause roof leaks as well as massive flooding very quickly and that is why we are always available to help.  Call us 24/7, nights and weekends, 210-267-2159.

Hidden Moisture

4/18/2018 (Permalink)

Person in glove holding a moisture meter showing 99% SERVPRO of Braun Station uses the most up to date technology to track your water damage

Multiple pipes burst in this Virginia home during a mid-atlantic freeze. SERVPRO® of Braun Station was part of the storm team that helped the homeowners of Virginia.

This picture was taken during the initial scope. The loss came from multiple pipes bursting in the upstairs restroom and had been running for several days. When the initial scope of work was done the water had been absorbed by the building material throughout the home.

During scoping it involves locating the areas of the structure into which water has intruded and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify an environment has been dried thoroughly. This process is very important during our mitigation services. You can see more of our Advanced Restoration Technology by clicking the link.

Pipe Leak in San Antonio?

4/17/2018 (Permalink)

SERVPRO review next to green air movers SERVPRO of Braun Station is here to help with your water damage remediation needs

Have you recently had a water damage in San Antonio? SERVPRO of Braun Station understands that water damage emergencies don't wait for regular business hours and we have on-call crews available 24 hours a day, 7 days a week to ensure that your job receives the attention it deserves.  When you call us at (210) 267-2159, we have trained operators available. We have the professional equipment needed to begin the remediation process quickly.  Our number one priority is customer service and providing you with a positive experience.  A company you can trust in San Antonio.  We are here to help and also provide reconstruction services to help make any water damage, no matter how small or how large, "Like it never even happened." SERVPRO of Braun Station knows the importance of the SERVPRO advantage

When Water Damage Strikes in San Antonio

4/12/2018 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO® of Braun Station Franchise Professional will be on-site to help ensure a water damage is handled by completing the following steps.


INSPECTION
SERVPRO® of Braun Station Franchise Professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.


EMERGENCY SERVICES
SERVPRO® of Braun Station Franchise Professionals will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.


MONITORING
To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO® of Braun Station Franchise Professional will monitor the drying process. The updates will be consistently communicated to you.


RESTORATION SERVICES
SERVPRO® of Braun Station Franchise Professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the job site will be conducted with you to help ensure the property was returned to preloss condition.

Unhealthy Environments

3/12/2018 (Permalink)

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failure, long-standing leaks and poor humidity control. When water intrusions are not addressed right away the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply.

Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

 Unfortunately, water-related disasters can occur at any time. The costs and effects of water damage are unpredictable, which is why it is important to begin the mitigation process in a timely manner.
DON'T WAIT CALL US ANYTIME, 24/7
210-267-2159

Taking Control of the Flames

3/9/2018 (Permalink)

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home. Fear, uncertainty, stress and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared.

So after the first wave of heroes have rescued the property, let your friendly neighbors from SERVPRO® of Braun Station help you restore it. With our highly trained professional technicians and cutting-edge technology, along with our open communication, we strive to restore not only the home, but the customer's peace of mind.

So, before you risk doing further damage by attempting to clean up the damage yourself, call your friends at SERVPRO® of Braun Station. Available 24/7- 210-267-2159 

Take Precautions!

3/5/2018 (Permalink)

SERVPRO® of Braun Station's highly trained professionals handle water damages everyday and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, here are some things to be alert for:

  • The presence of visible mold
  • Strong, musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

As your San Antonio mold remediation professionals, SERVPRO of Braun Station is here to help.

San Antonio, Texas Storm Damage Due to Rain

2/21/2018 (Permalink)

A park with trees and rain coming down Don't allow a rainy day to damage your home or office. Call your San Antonio Storm cleanup experts at (210) 267-2159

We were awoken to significant rain falling outside of our houses today and know that especially in San Antonio rain can quickly lead to flooding.  This rain may showcase, in the worst possible way, a leak you were unaware of in your roof.  You do not want to ignore the small leaks, as they have a tendency to quickly become larger.  We have crews available to tarp roofs, when safe, as well as perform water remediation to dry your home properly to help prevent secondary damage. 

If the rain continues as predicted, you may face rising flood waters if you live in a flood zone and sometimes, unfortunately, even when you don't. Flood waters are highly contaminated and require an expert to remediate.  Call us at the first sign of water intrusion and for some tips while you wait visit our website for Water Damage Tips.

SERVPRO of Braun Station is here for any of your weather related remediation needs. 

Carbon Monoxide: A Silent Killer in San Antonio

2/8/2018 (Permalink)

Carbon monoxide is a gas you cannot see, taste, or smell. According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning. Oftentimes, it is the result of faulty, improperly used, or vented consumer products like furnaces, ranges, water
heaters, room heaters, and engine-powered equipment, such as portable generators.


However, there are precautions you can take to help protect yourself, your family, and your employees from deadly CO fumes.


Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms.

Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home.


For additional CO safety information, visit usfa.fema.gov or osha.gov.

Dangers of Extreme Cold in San Antonio, Texas

2/8/2018 (Permalink)

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015.


Even scarier? Fifty-three people died and three were injured due to extreme cold the same year.
It is important to be aware of the effect extremely
cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia.


Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness.


Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately.

To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

Source: ready.gov/winter-weather

San Antonio Mold Damage Remediation Experts

2/1/2018 (Permalink)

Mold Problem?  Call SERVPRO we can help sign. Don't let mold take control of your San Antonio property. Call SERVPRO of Braun Station today!

SERVPRO of Braun Station is often called out to check for mold after a water damage has been left and not taken care of appropriately.  The majority of our mold calls occur in the first few months of the year because homeowners were out of town for the holidays and didn't know that a water damage occurred.  The most common cause of these unseen water damages are a pipe that slowly leaked instead of bursting due to the cold winter temperatures or age.  It is only when the home or business owner starts to notice an odd smell, one of the telltale indicators of mold, that they call a mold remediation company such as SERVPRO of Braun Station.  If you have noticed black spots or other mold indicators, don't delay and make sure you call us today at (210) 267-2159.  The faster SERVPRO of Braun Station arrives on site to begin the mold remediation process, the less damage will continue to occur.

San Antonio Commercial Remediation Experts

2/1/2018 (Permalink)

Flooding in a hallway with debris. SERVPRO House that says Your Problem. Our Solution. under it Our business is to get your business back to work for you in San Antonio and surrounding areas. SERVPRO of Braun Station is here to help.

Are you a business owner in San Antonio?  Have you experienced a recent water, fire or bio-hazard damage at your commercial property?  Are you looking for a reputable company with commercial remediation experience that offers a full service including construction?  Then, look no further because SERVPRO of Braun Station is here to help.  Conveniently available twenty-four hours a day, seven days a week, SERVPRO of Braun Station is able to work within the parameters of any commercial job site.  Our goal is to get your business up and running as soon as possible to limit the interruption to your business.  We have worked around schedules so that businesses could stay open while remediation occurred on the off hours in order to avoid monetary disruption.  We know commercial losses are complex and we will work with you directly to help facilitate your needs.  Call us at (210) 267-2159 to see how we can help get your business back into business.

Putting Out Fires

12/29/2017 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Braun Station professionals can help prevent fire damage from creating long-term problems. Our SERVPRO professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible. 

Your SERVPRO of Braun Station professionals are available 24-hours a day, 365 days a year to help you regain control quickly.

Ask about our content claims inventory service and document restoration services.

Winter Storm Ready

12/29/2017 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

Keeping Your Home or Business Fresh!

12/15/2017 (Permalink)

What Is Duct Cleaning?

This process refers to the cleaning of various system components of your heating and cooling system. The components that should be regularly cleaned include grilles, supply and return air ducts, heat exchangers, coils, and unit housing.

When not cleaned, these components can become contaminated with dust, dirt, and pollen. In addition, moisture can even result in mold growth, which often has harmful health effects. A thorough cleaning, however, can prevent such contamination and keep your indoor air at a high quality. 

How Can It Help Remove Foul Odors?

When the ducts are thoroughly cleaned with proper equipment, professionals can remove dander, mold, dust, and other contaminants in your air vents. These particles are generally the cause of foul odors. For example, mold often causes a musty smell, while pet fur and dander trapped in the ducts may cause other odors. To truly remove these smells, the process sanitizes and deodorizes all areas that are affected.

Microbiology of Microbial Growth

12/12/2017 (Permalink)

Indoor and outdoor environments naturally harbor a great variety of microscopic life forms termed microorganisms or microbes. Found everywhere in nature, their largest components are classified as bacteria and fungi. Bacteria are an extremely large and diverse group of single-celled organisms found in all earthly habitats to include the most extreme and harsh physical environments.

In addition to visible bacterial or fungal growth and detection of moisture in porous materials, an obvious indicator of microbial growth and contamination is a "musty", "moldy", or "mildewy" odor. Bacteria and fungi produce a variety of volatile organic compounds during active growth in damp or wet building, finishing, and furnishing materials. These microbial volatile organic compounds, which are detected through the smell are generated by many molds, and also gram-negative and actinomycete bacteria as they rapidly metabolize and amplify. 

Hurricane Relief Efforts

11/21/2017 (Permalink)

There were many families who were affected by the storm throughout the Gulf Coast. Although it will take years before all the cities and towns are back to normal, SERVPRO of Braun Station is always here to help with all storm damages.

In the surrounding areas of Houston and Port Aransas were among the areas with the greatest amount of storm damages. SERVPRO of Braun Station have many years of experience in storm damage cleanup. 

The families who were effected by the storm were left with water in their homes and forced to leave. With our outstanding services and experience we were able to restore the families homes much quicker.

Our professionals here at SERVPRO of Braun Station are here 24/7 to serve all your needs. 210-267-2159 

Cooking During the Holidays

11/20/2017 (Permalink)

November—when cooler temperatures arrive, the leaves change, and family-oriented get-togethers, like Thanksgiving, begin the holiday season. While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety.

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

Here at SERVPRO® of Braun Station we want to share with you some safety protocols to help keep your family safe. 

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.

  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.

  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.

  • Keep anything that can catch fire—oven mitts, wooden utensils, food packaging, towels, or curtains—away from the stovetop.

Smoke Behavior

11/3/2017 (Permalink)

Severely fire damaged kitchen The effects of fire and smoke damage.

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO® of Braun Station Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO® of Braun StationProfessionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your local SERVPRO® of Braun Station Professionals to focus on saving your precious items. Your local SERVPRO® of Braun Station Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread.

Call The Cleanup Team That Is Faster to Any Size Disaster

10/11/2017 (Permalink)

Cartoon dog with book about planning an escape route Fire Prevention Week is October 8 through October 14

October is Fire Prevention Month and an excellent
time to examine the emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? Are you prepared?

The National Fire Protection Association (NFPA) sets aside a designated week each October to focus on fire prevention. The 2017 theme is “Every Second Counts: Plan 2 Ways Out!”

According to the NFPA, once the fire alarm goes off “you could have less than two minutes to get out safely,” yet only 8 percent of people surveyed
said getting out was the first thought after hearing a fire alarm. Creating, implementing, and practicing a fire escape plan for your home or business may be the difference between safety and tragedy. Make a plan today.


Your local SERVPRO® of Braun Station Franchise
Professionals want you to stay safe, informed, and prepared to help ensure you are ready for any disaster that comes your way.

Mold Due to Recent Rains in San Antonio

9/27/2017 (Permalink)

Mold on wall above white tile flooring Mold can begin to grow within 72 hours of a water damage to your San Antonio home or office. Let the experts at SERVPRO of Braun Station help.

Has you home suddenly taken on a musky odor?  Are you noticing black spots or other discolorations on your ceiling?  These can be signs of potential microbial growth in your home or commercial building.  As the weather has begun turning, we have had more rain than usual and it may have found a way into your home or office.  If you suspect that you might have microbial growth your first call should be to SERVPRO of Braun Station at (210) 267-2159.  We can come out and assess your home or office to determine if there is moisture in the building.  If moisture is found, we have the experience and expertise to quickly begin the water mitigation process, which may include clean-up of microbial growth.  The sooner you call the faster we can arrive to prevent further secondary damage to your structure.

San Antonio Are You Prepared?

9/11/2017 (Permalink)

Take Action Disaster Poster SERVPRO of Braun Station encourages our San Antonio community to be disaster aware

Are You Prepared? As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO® is proud to present the following information.

How quickly your company
can get back to business after a tornado, fire, or
flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency.  While each situation is unique, your organization can be better prepared if you plan carefully, put emergency
procedures in place, and practice for all kinds of emergencies.


The following are common sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country. It also protects your business investment and gives your company a better chance for survival. Review the following questions to learn if your company is prepared.

Be Informed
Do you know what kind of emergencies might affect your company? Do you know what you
will do in an emergency situation?

Develop a Business Continuity Plan
Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your
building or plant is not accessible? Do you know what you will do if your suppliers are impacted by a disaster?  Are you ready for utility disruptions?

Prepare Your Emergency Plan
Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan
Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage
Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment
Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to
determine what can be strapped down?


Improve Cybersecurity
Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software?

Promote Family and Individual Preparedness
Do you encourage employees to have a personal emergency supply kit and a family communication plan?


If you answered “No” to any of these questions, visit ready.gov and learn how to better prepare your business.

Carbon Monoxide: A Silent Killer in San Antonio

9/6/2017 (Permalink)

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO,
is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.


According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It
is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.  All people and animals are at risk for CO poisoning, with some groups—
including unborn babies, infants, and
people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.


An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters,
clothes dryers, or idling cars left running in garages.  Taking some basic, precautionary
steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like
    oil and gas furnaces, gas or kerosene
    heaters, fireplaces, and wood stoves
    inspected by a trained professional
    every year.
  • Open the damper for proper
    ventilation before using a fireplace.
    Never use your oven or stove top to
    heat your home.
  • Make sure all fuel-burning vented
    equipment is vented to the outside
    to avoid CO poisoning. Keep
    the venting for exhaust clear and
    unblocked.
  • If you need to warm a vehicle,
    remove it from the garage
    immediately after starting it. Never
    run a vehicle or other fueled engine
    or motor indoors, even if garage
    doors are open. Make sure the
    exhaust pipe of a running vehicle is
    not blocked with snow, ice, or other
    materials.
  • Make sure vents for the dryer,
    furnace, stove, and fireplace are clear
    of snow and other debris.
  • Only use barbecue grills outside,
    away from all doors, windows,
    vents, and other building openings.
    Some grills can produce CO gas.
    Never use grills inside the home
    or the garage, even if the doors are
    open.
  • Use portable generators outdoors
    in well-ventilated areas away from
    all doors, windows, vents, and
    other building openings to prevent
    exhaust fumes from entering the
    home.

San Antonio Government Facilities

8/8/2017 (Permalink)

Government facilities in San Antonio need to stay open as much as possible when they experience a water or fire damage event.  SERVPRO of Braun Station is dedicated to working with all businesses to quickly remediate the damage to minimize the downtime required to finish the process.  We are committed to answer the call and quickly assess the damage to begin mitigation procedures.  This helps to ensure minimum service interruptions and lower recovery costs. SERVPRO of Braun Station Franchise Professionals respond to disaster situations with the right personnel & equipment to provide timely mitigation.  From large disasters to those special cleaning needs that exceed the capabilities of a facility's janitorial service, SERVPRO of Braun Station Professionals are committed to timely response and total customer satisfaction.

With over 40 years experience in cleanup and restoration... SERVPRO of Braun Station Professionals are faster to any size disaster.

San Antonio Building Safety

8/1/2017 (Permalink)

Building Safety is an opportunity to educate insurance and commercial property professionals, as well as the general public, on “what it takes to create safe, resilient, affordable, and energy efficient homes and buildings,” according to the ICC website.

IMPORTANT TIPS FROM THE ICC
Disaster Safety & Mitigation
  

  • If you live in a high wind or hurricane prone area and do not have tested and code-approved shutters for protection from wind borne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16" minimum thickness plywood and fastening it into place. Visit www.flash.org for
    detailed instructions on how to use plywood for emergency board-up.
  • Consider building or retrofitting to create a tornado-safe room in your home. Follow ICC/NSSA 500 Standard for detailed construction information and to ensure you achieve the highest level of protection for your family.
  • In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse fuels (dead twigs, branches, etc.) within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC’s International Wildland-Urban Interface Code®
    for detailed requirements.
  • Flooded roads could have significant damage hidden by floodwaters. Never drive through floodwaters
    or on flooded roads. Do not
    attempt to cross a flowing stream. It takes only six inches of fast flowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle.

Source: iccsafe.org

The Mold Mitigation & Remediation Process in San Antonio, TX

6/21/2017 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business.  Mold can affect your health and can also cause significant damage to your property.  Fortunately, your local SERVPRO of Braun Station professionals have the protective gear and specialized equipment necessary to handle your mold problem.  Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same.  The following steps illustrate a "typical" mold removal process.

Call Your Local SERVPRO of Braun Station Franchise Professionals

The mold cleanup and restoration process begins when you call SERVPRO of Braun Station at (210) 267-2159.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect hidden water sources.  Mold feeds on cellulose & water which can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold & isolate the contaminated are with physical barriers & negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air.  SERVPRO technicians utilize powerful air scrubbers to prevent the spread of these mold spores.

Your local SERVPRO of Braun Station understands mold & mold growth, so call us today at the first signs of mold.

SERVPRO of Braun Station Faster to Your Disaster

6/1/2017 (Permalink)

Your disaster may not always be fire & water related, but the Franchise Professionals at SERVPRO of Braun Station are still "here to help" when it comes to other situations.  There are several services that you may never think of until a related disaster strikes your business including biohazard and crime scene cleanup.  Equipped with the knowledge, experience, and training, SERVPRO of Braun Station Franchise Professionals will start helping the moment you call us at (210) 267-2159.  When disaster strikes, make sure you have experienced professionals on the line.  No matter how big or small the loss is, your local SERVPRO of Braun Station Franchise Professionals will be ready to help make your business property damage "Like it never ever happened."  We are available day or night 365 days a years to help.

San Antonio's Premiere Commercial Restoration Company

5/10/2017 (Permalink)

Are you a business owner in San Antonio or surrounding counties?  Have you experienced a water or fire damage to your offices?  SERVPRO of Braun Station has the training to handle all of your remediation needs ranging from a single office to an entire warehouse.  We understand the complexities that come with commercial damages and have experience in quickly remediating your water or fire damage.  The amount of down time can be reduced by quickly calling us at 210-267-2159 the moment you notice the damage.  A quick response allows us to get on-site quickly and then begin the remediation process which may help to eliminate secondary damage.  This helps your bottom line by allowing you to get back to your daily operations.  If you need us, we are here day or night to help keep your business running after a fire or water damage event.

San Antonio Rains Can Cause Flooding

4/17/2017 (Permalink)

As the rains fall off and on in the month of April, the risk of flooding increases in San Antonio.  If flooding does occur, this water is considered contaminated or black water and you will need an expert like SERVPRO of Braun Station to come out to remediate the situation.  Here are some tips is flooding or other contaminated water finds its way into your home or office:

 

•    Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
•    Do not walk through contaminated areas, as you could spread damage to unaffected areas.
•    Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
•    Do not use household fans to dry the structure; air flow could spread contaminants.
•    Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don't leave your property to chance.  Call SERVPRO of Braun Station at

210-267-2159

Why SERVPRO of Braun Station for Your Water Damage Remediation Needs?

4/4/2017 (Permalink)

When looking for who to choose to help clean up after you experience a water damage in your home or office, it is always important to know other peoples' experiences. with that company.  We would love for you to view our testimonials at Braun Station Customer Quotes

SERVPRO of Braun Station is part of a large network of franchises that adhere to strict guidelines to ensure that every job is done with the care & high quality that you would expect from the SERVPRO name.  Here is another real quote from a real customer:

“Our water heater burst in our home, resulting in tremendous water damage to our condo and many of the surrounding units in our building. What a nightmare for anyone to go through, but in this case the shining star for us was SERVPRO®! Carlos was called in and immediately, we all were taken by his professionalism and follow through from start to finish! He worked tirelessly and very closely with our building board members and the insurance companies on the details from the early estimates, to reviews, and right on through construction. He and his staff were simply the very best. He and his contractors exceeded our expectations in every way!”

 

If water intrudes into your home or business via a broken pipe, roof leak, overflowing washing machine, or any other route inside, call the team you can trust at 210-267-2159.

 

Severe San Antonio Weather & Your Home

3/28/2017 (Permalink)

Red sticker that says locally owned & operated SERVPRO of Braun Station understands the storm damage remediation needs in our hometown of San Antonio

As we enter into spring, the threat of severe thunderstorms increases with each passing day in South Texas.  Recently a tornado caused significant damage in San Antonio.  Prior to the tornado, hail damage left many with water in their homes and offices.  SERVPRO of Braun Station has been part of the San Antonio community throughout these events as well as past flooding.  SERVPRO of Braun Station is owned by owners who live in our beautiful city & understand the specific storms that can wreck havoc on our Alamo City.  For a name you can trust the next time a Texas sized storm causes damage to your home or office, call on your locally owned SERVPRO of Braun Station professionals at

(210) 267-2159

We are here for you everyday of the year, all day and night.

Untreated Water Damage Leads to Odors due to Mold Growth in San Antonio

3/22/2017 (Permalink)

Mold covering a wall When water damage is left untreated in San Antonio, mold growth quickly occurs. Contact SERVPRO of Braun Station at the first sign of water damage.

If you’ve ever been curious about where a certain odor was coming from and almost went crazy looking for the source, there’s a chance it might have been caused by water damage. But how does water damage cause such foul smells, and what can you do about them? SERVPRO of Braun Station provides large-scale restoration services to San Antonio, TX, and has experience dealing with this issue. Here, they explain a few ways odors can occur and how you can handle them.

Although it often starts out as merely a nuisance, water damage worsens over time. Seeping water can lead to the growth of mold and mildew, which is when foul odors start to emerge. Water triggers mold to release spores, creating a sickening stench. Odors can also be a result of other contaminants. For instance, when a sewer backs up, the resulting smell comes from the sewage that’s inside your home.

So, what can you do about it? Well, this is one mess you definitely shouldn’t try to clean up yourself: Water damage, especially at the level where it’s producing odors, always calls for a professional touch. Additionally, if there’s any form of sewage present, you’ll need professional sewage cleanup services to remove all the hazardous and toxic materials. The same is true for mold cleanup. And remember: It’s important to call an expert right away. So whether you just noticed a leak or your home recently sustained a flood, now’s the time to contact a specialist. If you wait, the damage could become more expensive to repair and may harm your health.  

If you have water damage and need a crew that can handle large cleanups with ease, get in touch with SERVPRO of Braun Station. Their friendly staff can help with all types of large-scale damage. To find out more about the services they offer, call (210) 267-2159 or visit them online.

Customer Satisfaction in San Antonio

3/8/2017 (Permalink)

SERVPRO of Braun Station knows that our customers come first, especially when dealing with fire remediation.  Here is a real quote from a real customer:

“I’m writing to praise outstanding work performed by SERVPRO®. I have worked with SERVPRO® in the past and have always had a pleasant experience. However, I must point out recognition for the crew we had working here the past few days. The levels of professionalism, courtesy, attention to details, and willingness to please us as a customer was superb and very refreshing, especially since I was already stressed from the fire and everything evolving from the fire. Everyone from the supervision team down to the workers on to the crew picking up the equipment for return have each been a great pleasure to work with. They have each contributed more than they know to re-establishing our building, and most of all, helping me keep sane in the mist of so much turmoil. My highest praise and “standing ovation” applause to your entire crew. Thank you.”

San Antonio Do You Understand Mold?

3/8/2017 (Permalink)

From The Ordinary
Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified.  Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).  Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.
 
To The Unhealthy
Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.
 
Help Is Here
If you think you might have a mold problem, call 210-267-2159.

SERVPRO of Braun Station Are Your San Antonio Flood Damage Experts

2/28/2017 (Permalink)

Flooding can happen anywhere.  According to the National Weather Service (NOAA), "Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as:



  • Flash Flooding

  • River Flooding

  • Storm Surge & Coastal Inundation from Tropical & Non-Tropical Systems

  • Burn Scars/ Debris Flows (Caused by Wildfires)

  • Ice/ Debris Jams

  • Snowmelt

  • Dry Wash (Caused by heavy rainfall in dry areas)

  • Dam Breaks/ Levee Failure


Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).


When catastrophic water damage happens to you, SERVPRO® of Braun Station Franchise Professionals can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.


Your local SERVPRO® of Braun Station Franchise Professionals are ready to help make it “Like it never even happened.” 

Halt Winter Heating Hazards San Antonio

2/22/2017 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following  safety tips in mind to help reduce your risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.
  • Have heating equipment and chimneys cleaned & inspected annually
  • Test smoke alarms monthly

If your property does suffer fire damage, contact SERVPRO of Braun Station to help make it "Like it never even happened."

2017 Resolution: San Antonio Plan Ahead

2/2/2017 (Permalink)

Green fact 50% - the percent of businesses that may never reopen after suffering a disaster SERVPRO of Braun Station is READY 24/7 to help with any of your fire or water mitigation needs.

With each new year, many people resolve to better themselves or some part of their life. Th is year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens” in 2017.  
In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off  valve locations and priority areas. The ERP also establishes your local SERVPRO® of Braun Station Franchise Professional as your disaster mitigation and restoration provider, giving  you access to over 45 years experience and a System more than 1,700 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making  it a great value that could save you time and money in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.  

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes—resolve to be READY. Call your local SERVPRO® of Braun Station Franchise Professionals to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2017.

San Antonio Real Quotes from Real SERVPRO Customers

1/25/2017 (Permalink)

Green air movers stacked on shelves If you need a company you can trust, call SERVPRO of Braun Station today for any of your water or fire damage remediation needs.

“My first experience with SERVPRO® was after a pipe
ruptured in my attic. I was in a total state of panic.  SERVPRO® arrived with the most wonderful, understanding technicians who quickly located all of the trouble spots, and reassured me that all would be well. In no time, all the remediation equipment was in place. All of my personal property had been dried and carefully stored away. The technicians were neat and clean as they worked, not to mention polite and good-humored. Most of all, I appreciated their encouragement and reassurance. I think I’d expected this incident would be a total disaster, and I’m happy to report it was anything but. I am one happy, satisfied customer, and I’d readily recommend SERVPRO® to anyone in a similar predicament.”
—Linda, PA

SERVPRO of Braun Station prides itself on treating each customer as if their home or building was our own.  We take great care with every job from the smallest mold remediation to the largest commercial fire loss. 

SERVPRO of Braun Station Your San Antonio IICRC Certified Specialists

1/18/2017 (Permalink)

IICRC Certified Firm Certificate San Antonio's Trusted Certified Firm SERVPRO of Braun Station is here for all of your water and fire damage remediation needs.

SERVPRO of Braun Station is proud to be a member in good standing of the Institute of Inspection Cleaning & Restoration (IICRC).  In order to be recognized as a certified IICRC firm, SERVPRO of Braun Station has pledged to implement an advanced training program and a course of study leading to the certification of all On-Location Operators actively engaged in providing services to the consumer in cleaning and restoration and has pledged our support in establishing and maintaining a professional attitude in the conduct of our daily business at all times.  We have also pledged to provide our consumer with the highest degree of professionalism possible.  This certification helps to ensure that every time a job is performed, from the smallest water loss to the largest water loss, SERVPRO of Braun Station is here to professionally ensure that the job is completed correctly.

Mold Tips from SERVPRO in San Antonio

1/11/2017 (Permalink)

Mold covering a wall and causing the drywall to fall onto the tile Allow the professionals at SERVPRO of Braun Station to take care of all of your San Antonio mold remediation needs

Mold can be found both indoors and outdoors in places with high levels of moisture, such as leaks around pipes, windows, or roofs. If flooding has occurred and saturated your home, mold will also grow in drywall, dust, upholstery, and carpet, just to name a few. This is why it is of utmost importance to reach out to SERVPRO of Braun Station immediately if any water damage has occurred - our specially trained professionals will ensure your home and belongings are properly cleaned and dried to inhibit mold growth. 

Mold can be many different colors, smell musty, and will often look like spots. Regardless of what type of mold it is, it needs to be removed. If you see visible mold, do not disturb it by attempting to clean the area yourself, touching the mold, or blowing air across affected areas. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. If you suspect mold, keep loved ones out of the area, turn off fans and the HVAC system, and contact SERVPRO of Braun Station.

About our Mold Remediation Services

 SERVPRO of Braun Station specializes in mold cleanup and restoration; In fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Celebrate the Holidays Safely

12/14/2016 (Permalink)

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season—however, if they are not used carefully your holidays may go from festive to frightening.

 The American Red Cross offers the following safety tips to help greatly reduce the risk in your home or business this holiday season.

  • Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
  • Make sure that light strings and other holiday decorations are in good condition.
  • Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree.
  • Always extinguish candles before leaving the room or going to bed.
  • Use only sturdy tree stands designed not to tip over.
  • Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch on fire—pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove top.
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

Your local SERVPRO® of Braun Station Franchise Professionals wish you a safe and happy holiday season!

SERVPRO in San Antonio is Here to Help All Year Long

12/7/2016 (Permalink)

The holiday season is a time for gathering with friends and family to enjoy fellowship and quality time.  As the weather outside turns frightful, we rely on the warmth of our homes to host gatherings with loved ones.

 

What happens if a disaster strikes your property during the most wonderful time of the year?  You can't afford to wait for a restoration company to return from Christmas vacation to begin the cleanup.  You need help now- even if it is the night before Christmas or Christmas.  If a fire or water damage strikes your home or business during the holidays, give your local SERVPRO of Braun Station a call at (210) 267-2159 or contact us online at SERVPRO of Braun Station.  We are on call 365 days a year, because we know disasters can't wait.  SERVPRO Professionals have been keeping homes merry and bright for more than 45 years.

Real Quotes from Real SERVPRO Customers

11/16/2016 (Permalink)

Our number one priority at SERVPRO of Braun Station is to ensure that customers are pleased with every job we perform.  Here are so real customer quotes about SERVPRO:
 
“SERVPRO® is the most professional, good natured, calm,
diligent and friendly organization I have had to work with. They honestly have made this process as easy as it can be and have explained it all in such a manner that we feel comfortable and in full understanding of all they have done." Marie
 
"Your company is a gift from God when needed in a disaster.
I see the trucks while driving and want to stop them and give
all inside a hug! We used your services last year and was so
impressed with all concerned and yes, you were concerned. I want to publicly thank you for stepping up when needed and making a very stressful situation minimal... thank you again, SERVPRO" -Sylvia

SERVPRO of Braun Station Is Faster to Any Size Disaster

11/2/2016 (Permalink)

Turkey on a set dinner table with a fireplace in the background SERVPRO of Braun Station is here for you San Antonio

For  many people, November is a time to enjoy cooler temperatures, beautifully colored leaves and family-oriented get togethers, like Thanksgiving.  While you are busy whipping up delicious dishes, it is also important to take time to remember safety.

Cooking fires are the leading cause of the leading cause of home fires and home fire-related injuries in the United States.  The National Fire Protection Association (NFPA) reports U.S. fire departments respond to an average of 357,000 home structure fires each year- forty-five percent of those fires are attributed to home cooking fires.  These fires are also responsible for thousands of injuries and more than $6.9 billion in property damage each year.

By taking a few precautions, you can help ensure your holiday plans don't up in smoke!

Your local SERVPRO of Braun Station wants you to stay safe.  If you do experience a fire or water damage, call us today at (210) 267-2159.

San Antonio Every second counts during a fire.

10/12/2016 (Permalink)

Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out.* In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26 percent of families have developed and practiced a home fire escape plan. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and then practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan.

 

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

 

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

 

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting place on your escape plan.

 

Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals.

 

Practice your fire escape plan during the day and at nighttime.

Why You Should Hire Professionals for Fire Restoration

10/4/2016 (Permalink)

Why You Should Hire Professionals for Fire Restoration - San Antonio

Disaster strikes when we least expect it, but all is not lost. With comprehensive fire restoration services, you can return to your usual life quickly and easily, as long as you don’t attempt DIY fire damage repair.

SERVPRO of Braun Station is a fire and water cleanup and restoration company based in San Antonio, TX. Since 1967, the experienced technicians have assisted homeowners throughout the area with essential fire restoration services to make the effects of disasters a thing of the past.

Any type of restoration services can be costly. While the thought might make you want to open up Google and search for a crafty remedy to your problems, this could actually make your home an even more dangerous, uninhabitable place to live. Many DIY homeowners will attempt to clear, clean, and repair the rooms where the damage occurred, but by doing so, they nearly always assume that other rooms of the home haven’t been affected.

Water damage from firefighting efforts won’t simply remain in one area; instead, the moisture from stagnant water or damp quarters could affect other parts of the house. If this isn’t handled immediately, it could lead to long-term damage.

The smoke from fires can infiltrate all areas of the home, and it’s tough to remove. There are many different types of smoke, and each one needs to be treated with certain chemicals for proper and permanent odor removal.

These chemicals will need to be handled with care, preferably by professionals who understand their dangers. SERVPRO of Braun Station’s technicians offer home inspections, damage assessment, and fire restoration services that are individualized to each home’s condition. They have the training and equipment needed to determine the extent of the damage.

Trust your professional fire restoration technicians to take care of your home. With 24/7 service, SERVPRO of Braun Station will repair and restore your home as soon as you call them. For more information, call (210) 267-2159, and stay updated on social media by liking them on Facebook.

Fire Prevention Month San Antonio

9/28/2016 (Permalink)

Bathroom covered in drywall from the ceiling after a fire SERVPRO of Braun Station stand ready to help if you experience a fire damage.

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October is Fire Prevention Month- a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan.  Do you have a fire escape plan?  Have you changed your smoke alarm batteries within the last year?

Red Cross Fire Prevention

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness.  The 2016 them is “Don’t Wait- Check the Date! Replace Smoke Alarms Every 10 Years,” designed to educate the public on the basic but essential elements of smoke alarm safety.  The NFPA recommends installing smoke alarms in every bedroom outside each separate sleeping area, and on every level of your home, including the basement.  Did you know that roughly half of home fire deaths result from fires reported between 11pm and 7am, when most people are asleep?  Smoke alarms save lives.  In fact, having a working smoke alarm cuts the chances of dying in a reported fire in half.

Stay safe and prepare now to ensure you are ready for any disaster.  If you experience a home or fire damage, SERVPRO of Braun Station is prepared to help. 210-267-2159

San Antonio Be Ready with The SERVPRO Emergency Ready Program

9/7/2016 (Permalink)

Racks of green air movers and equipment SERVPRO of Braun Station is Ready to Help Prepare your San Antonio Business

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family. The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”  In the event of an emergency, the SERVPRO® Emergency READY Profile®, can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using yoursmartphone or tablet. The ERP establishes your local SERVPRO® of Braun Station Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quickresponse and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it. The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO® of Braun Station Franchise Professional to establish your Emergency READY Profile®. Commercial Services  

Does Your Business Have a Plan San Antonio?

8/31/2016 (Permalink)

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today.  The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency.  While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.  The following are basic measures business owners and managers can take to begin preparing.  A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country.  It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.

Your organization’s risk needs will vary depending on the specific industry, size, scope and location.  Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery.  Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption.  Understand what your policy does and does not cover.

Prepare your Emergency Plan.

Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan.

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security.

Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

Does Your San Antonio Home Have A Mold Problem?

8/10/2016 (Permalink)

Mold on corner of room wall In San Antonio, mold can spread through a home in as little as 48 hours

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 210-267-2159

3 Water Damage Tips From San Antonio's Trauma Scene Experts

8/3/2016 (Permalink)

Water faucet with water leaking out When water damage strikes call the experts at SERVPRO of Braun Station

Water damage in your home can certainly be a nightmare, which is why it’s important to know what to do in the event of a disaster striking your property. Proudly serving San Antonio, TX, and the neighboring areas, SERVPRO of Braun Station offers a variety of trauma scene cleanup services, including water damage remediation, fire restoration, odor removal, and more. When you want your home to look and feel as good as new after a catastrophe, put your trust in the outstanding workmanship of the experienced professionals.

Whenever your pipes burst or your toilet overflows, water damage becomes a grave threat to your home. Here are a few tips for handling a water-related emergency on your property:

  • Check Your Insurance Policy: While most homeowner’s insurance policies cover water damage, many do not cover flood damage. Most likely, you have a separate insurance policy to cover flood damage. Discover the source of the water in your home, and file your insurance claim with the right company.
  • Act Quickly: If water damage is not cleaned up quickly, your property will be more vulnerable to developing a buildup of toxic mold or mildew. To preserve your health and prevent your property from incurring further damage, hire the professionals to perform water extraction services within 24 to 48 hours.
  • Monitor The Pollution Level: The type of water that has flooded or damaged your home will make a difference regarding health risks and cleanup measures. Water from a fresh source, such as a dishwasher, will be less hazardous than water from a toilet, which contains dangerous bacteria and contaminants. Make sure you let the professionals know the source of your water damage, so they can handle the issue appropriately.

For the most affordable, reliable, and efficient trauma scene cleanup services in the Greater San Antonio area, rely on SERVPRO of Braun Station to restore the integrity of your home. Call at (210) 267-2159 to speak with a hospitable staff member about water damage cleanup.

3 Fire Damage Odor Removal Tips for San Antonio Residents

7/20/2016 (Permalink)

Fire damage is something no one enjoys thinking about. Unfortunately, it’s a reality for many home and business owners. The good news is fire restoration services can help rid homes of even the most persistent smoke odors that come from fire damage. This is why SERVPRO of Braun Station has been the top choice for residents of San Antonio, TX, for all their fire restoration and odor removal needs.  The professionals at SERVPRO of Braun Station know smoke and fire damage can be devastating for any resident to live with, but you don’t have to settle for unpleasant, lingering odors. 

Here are the top three tips to help you tackle smoke and other odors from fire damage in your home:

  • Use Vinegar On Fabrics: The fabrics in your home act as a sponge for the smoke. Using vinegar on your blankets, curtains, pillows, bedding, and couch cushions can help with odor removal. For the items in your washing machine, add two cups of white vinegar with a cold water cycle. Take the items that are not washable to your dry cleaners to see if they can remove the odor for you. fire restoration
  • Use Baking Soda On Carpets & Furniture: Baking soda is excellent for odor removal for the larger items in your home that aren’t washable. Sprinkle baking soda over your carpets, couches, mattresses, and other large items; then let it sit for 30 to 60 minutes before vacuuming. This should help eradicate the set-in smell.
  • Bring In The Big Guns: Sometimes, smoke odors are too tough to handle on your own, which is when it’s best to bring in fire restoration experts to help restore your home to like-new condition. SERVPRO of Braun Station’s trained fire restoration technicians offer fast response and 24-hour emergency service to take care of odors throughout your home.

Don’t throw away your prized possessions or feel like a prisoner in your own home. SERVPRO of Braun Station will make your home look brand new and smell wonderful again. Call (210) 267-2159 or visit them online to learn more about their full line of fire restoration and trauma scene cleanup services.

Real Quotes from Real SERVPRO Customers

7/6/2016 (Permalink)

Customer service is our top priority at SERVPRO of Braun Station in San Antonio, Texas.  This is what people who have had water damages are saying about SERVPRO:

“SERVPRO® is the most professional, good natured, calm, diligent and friendly organization I have had to work with and honestly have made this process as easy as it can be. We are so very thankful! Thank you, SERVPRO®!”—Marie, TX

“My wife and I recently experienced a flood in our home.  The gentlemen dispatched were extremely professional, dedicated, and hard-working. In a matter of a few hours they had our carpet, base boards, and padding out and started the drying process. Today marks the fifth day since the flood and I am very pleased to report our home is dry and ready to be put back together. We could not have asked for a better crew to come out in our time of need.  Those guys were truly our heroes!” —Morris, NC

SERVPRO of Braun Station is Faster To Any Size Disaster

6/29/2016 (Permalink)

Green SERVPRO fleet vehicles lined up including vans, trucks and big rig in the back SERVPRO of Braun Station is backed by a system of Franchises that are always ready for any disaster

Faster to any size disaster. This is not just another catchy tag line for SERVPRO® of Braun Station. It is a commitment from each SERVPRO® of Braun Station Franchise Professional to be there when you need them most.  Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, the SERVPRO® of Braun Station System has the resources to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. Your local SERVPRO® of Braun Station Franchise is just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team® is always poised and ready to go where they are needed.

If a fire, water or mold damage strikes, no matter the size, call your local SERVPRO® of Braun Station Franchise Professionals. Backed by a system of Franchises more than 1,700 strong, we’ll help make your property disaster “Like it never even happened.”

Celebrate Summer Safely San Antonio

6/22/2016 (Permalink)

Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency room- especially during July.

Each year, around 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission.  In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months!  Did you know, July is the peak month for grill fires?  A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered.  Your local SERVPRO of Braun Station Franchise Professionals want you to have an enjoyable and safe summer.  Consider the following tips to help ensure your summer celebrations are disaster-free!

·         Propane and charcoal BBQ grills should only be used outdoors

·         The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches.

·         Keep children and pets away from grill area.

·         Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

·         Never leave your grill unattended.

·         When using a charcoal grill, let the coals completely cool before disposing in a metal container.

·         Anyone using fireworks or standing nearby should wear protective eyewear.

·         Do not try to re-light or handle malfunctioning fireworks.  Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.  Children should never pick up fireworks that may be left over as they may still be active.

·         The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Tips and information provided by the National Fire Protection Association

SERVPRO of Braun Station in San Antonio is here if a fire damage is experienced.  Stay Safe San Antonio!

SERVPRO of Braun Station and Fire Damage Remediation

6/17/2016 (Permalink)

If you’re a native Texan, chances are you’ve come to love hot weather and hot sauce. However, when this famous Southern heat comes in the form of a house fire, it ceases to be a symbol of state pride. Luckily, SERVPRO of Braun Station is prepared to treat fire damage to your San Antonio property with their time-tested expertise.

When your home has suffered the after effects of smoke and flames, remember this helpful list of guidelines to ensure your home receives the top-quality fire restoration service it requires:

  • Find Safety & Get Help: Immediately after a fire, even a home appearing to be minimally damaged can be too dangerous to occupy. Oftentimes, firefighters need to cut holes in walls and roofs to add ventilation and check for hidden flames, causing the entire structure of your home to become unstable. Once you’ve found a safe place to recover, don’t forget to comfort scared pets calmly as they may translate their fear into aggression. As soon as you can, tell your insurance company what happened. They may ask you to take note of which items were damaged or suggest fire restoration services.
  • Act Quickly: As soon as you’ve confirmed the safety of your family and notified your insurance company, it’s important to take action while damage is still settling in. If fire damage restoration begins as soon as possible, soot residue has less time to become ingrained in your furniture and fixtures, or eat away at the finish on your floors and walls. Fortunately, SERVPRO of Braun Station offers 24-hour emergency service, so you can get things moving while there’s still time to salvage your belongings.
  • Ask Questions & Coordinate Responsibility: Once SERVPRO of Braun Station arrives to inspect the extent of the fire damage, remember to ask questions about their findings, and determine exactly what needs to be done. Once the fire damage experts have explained their plans to clear out any fire or water damage that occurred while putting out the fire, SERVPRO will work with you and your insurance agent to begin restoring the beauty of your home. 

If your home has been damaged in a fire, call SERVPRO of Braun Station at (210) 267-2159 for emergency service. Visit the website for more information on the restoration services offered.

San Antonio The Science of Drying

6/1/2016 (Permalink)

Yellow and black tubing for inject-a-dry into wall cavities The right equipment comes with knowing the science of drying.

Did YOU KNOW there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO® of Braun Station Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your local SERVPRO® of Braun Station Franchise Professional will:
• Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture
will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.  The only problem is, nature takes too long and secondary damages may occur while the building is drying out.

Your local SERVPRO® of Braun Station Franchise Professionals have the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls (pictured below), and much more. Your local SERVPRO® of Braun Station Professionals also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

The bottom line? Your local SERVPRO® of Braun Station Franchise Professionals have the training and equipment  to help make water damage “Like it never even happened.”

Tools to Keep You Storm Safe in San Antonio

5/25/2016 (Permalink)

NOAA Alert box SERVPRO of Braun Station Wants You to Have to Tools for San Antonio Storm Safety

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.

Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose.

When shopping for a weather radio, look for the following key features:

·         Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).

·         Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county).

·         Ease of programming.

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nws.noaa.gov/nwr.

San Antonio Are you Ready for Severe Water Damage?

5/23/2016 (Permalink)

If you live in the San Antonio region, we have seen more than our fair share of flooding in the last month.  SERVPRO of Braun Station wants you to be flood ready and an important part of that readiness is an emergency supply kit.  Here is a list of items that should be included in any emergency supply kit:


•Water (one gallon per person per day)

•Food (non-perishable 3-day supply)

•Manual can opener

•Battery operated radio, preferably a NOAA Weather Radio

•Flashlight and extra batteries

•First aid kit

•Whistle to signal for help

•Clothing

•Dust masks or bandanas

•Plastic sheeting, garbage bags and duct tape

•Wrench or pliers to turn off utilities

•Hygiene items

•Important documents: copies of insurance policies, identification and bank account information

•Cash

•Fire extinguisher

•Matches in a waterproof container


Remember: turn around, don't drown for water on the road.

Spring Storm Lightning and Your San Antonio Home

5/13/2016 (Permalink)

The recent storms across Bexar County have included their fair share of lightening performances.  As the amount of lightening increases, the risk of lightening hitting the ground also increases.  Recently, in Helotes a home was significantly damaged due to a lightening strike. 


SERVPRO of Braun Station knows the difficulties that surround fire damage.  We have both the professionally trained staff as well as the compassion to help remediate your home or office if fire causes damage.  Our expertly trained staff are available twenty-four hours a day, seven days a week, three hundred and sixty-five days a year to come and evaluate your home or office to determine the appropriate actions that need to be taken after a fire has caused damage.  Don't delay, call us today and we can help get your back into your home or business.

SERVPRO of Braun Station Water Removal Difference for those living in San Antonio, TX

5/11/2016 (Permalink)

The People, Experience, Training and Equipment to make it

Like it never even happened.®

The People

With over 10,000 quality teammates nationwide, SERVPRO® Of Braun Station Professionals are available 24 hours a day, 365 days a year to help you get your life back.

The Experience

SERVPRO® is a Franchise System with over 40 years of leadership in fire and water cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and commercial property managers and in one unforgettable instance, even the Pentagon.970’s 1980’s

2000’s

The Training

SERVPRO of Braun Station Professionals undergo extensive water restoration training and certification.

SERVPRO Industries, Inc. is an approved IICRC school to help ensure our training meets and exceeds accepted industry standards.

The Equipment

With over 5,000,000 square feet of building space, housing over 140,000 pieces of cleaning and restoration equipment, SERVPRO® Franchise Professionals have the resources to help you take back control of your life.

Lower Recovery Costs –The SERVPRO® System Helps Save Money

_ Emergency Mitigation Services help minimize additional property damages.

_ SERVPRO® of Braun Station Professionals use specialized test equipment to determine hidden water.

_ Restoration versus replacement of contents saves heirlooms and money too.

_ By using advanced drying techniques, SERVPRO® of Braun Station Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster a

SERVPRO® of Braun Station Professional arrives on-site to perform water cleanup, the better the results – including lower claim costs.

Shocking Facts About Lightning from SERVPO of Braun Station

5/6/2016 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

·         Be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

·         Go indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

·         Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

·         Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

·         Avoid electronic equipment. Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Lightning can travel through electrical, and wires or bars in concrete walls or flooring. Equip homes and offices with whole-house surge protectors to protect appliances.

Call SERVPRO of Braun Station: The San Antonio CleanupTeam Faster To Any Sized Disaster

5/4/2016 (Permalink)

Tornado touching down in the middle of a roadway No matter the storm, SERVPRO of Braun Station is here to help

When disaster threatens, it is often too late to take the necessary steps to prepare homes, businesses and family members for the situation. Whether it’s a blizzard, flood, hurricane or wildfire, disasters of all types often give little to no warning before they strike. The time to prepare for a storm is not as it approaches, the time to prepare is now. In the coming weeks, you will find tips and information to help you be better prepared when severe weather strikes on our blog, including a list of items needed to create an emergency supply kit. No matter what part of Texas you call home, we want to help ensure you are prepared for any type of disaster. Whether you have damage caused by a hurricane, tornado, flash flood, or any other reason, your local SERVPRO® of Braun Station Franchise Professionals have the resources, experience and training to help get your doors reopened for business as soon as possible. If your property suffers a fire or water damage, your local SERVPRO® of Braun Station Franchise Professionals will be ready to help you make it “Like it never even happened.”

Mold and Your San Antonio Home

4/29/2016 (Permalink)

Black floor due to mold SERVPRO of Braun Station is here to help with all of your San Antonio Water and Mold Damage needs.

We at SERVPRO of Braun Station have often heard that it's just a "little bit" of water or that a homeowner used a wet vacuum to dry up the water that was on their floor.  Unfortunately, it only takes a small amount of water left over time for mold to begin to grow and using a wet vacuum does not get up the water that has seeped into your home's structure.  Fortunately, SERVPRO of Braun Station is here to help in San Antonio.  SERVPRO of Braun Station technicians are trained and certified by the Institute of Inspection Cleaning and Restoration Certification, the governing body for our industry, to help get the water out of your home to prevent mold growth.   So, don't delay call us today for all of your water damage and mold damage restoration needs.   

San Antonio Residents: We Specialize in Flooded Home Cleanup and Restoration!

4/27/2016 (Permalink)

River full of water SERVPRO of Braun Station is STORM ready!

A home can flood at any time, although flooding most often occurs during heavy rainfall. The first floors of homes are inherently prone to flooding because they are the lowest level of a building. There are a number of reasons why your San Antonio home could flood, including:

· A blocked or failed sewer lateral pipe

· Heavy rain causes surface water to pool around your home

· Storm sewer backup

· Sanitary sewer backup

· Foundation drainage failure

· Water supply-line break or hot-water tank failure

· And many more

If You Have Questions or Need Help, Please Call Us At - (210) 267-2159

We use advanced inspection and monitoring equipment to determine when your home’s structure is actually dry.

If water damage is not handled quickly and properly, it can cause severe damage to your home’s structure not to mention the potential harmful health effects of mold. Remember, the longer you wait, the worse the problem will get.

We are Flooded Home Specialists:

We are Available 24 hours/7 days per week We’re a Preferred Vendor to many National Insurance Companies We Bill The Insurance Directly – One Less Thing For You To Worry About Our Technicians are Highly-Trained in Water Restoration Techniques We use s500 IICRC Restoration Standards Advanced Inspection and Extraction Equipment

Home Flooded? Call Us Today – We’re Here To Help - (210) 267-2159

Could you have mold in your San Antonio home?

4/27/2016 (Permalink)

Mold spores in a petri dish SERVPRO of Braun Station is available to help!

SERVPRO of Braun Station wants you to better understand mold! Mold growth usually occurs when an area is exposed to water and moisture for an extended amount of time. Mold can grow anywhere in your home. There are only three things that mold needs in order to grow.  They are darkness, dampness, and a food source.  These three things oftentimes come together when a water leak such as from a slow dripping pipe is not discovered for several days to weeks.  At SERVPRO of Braun Station our job is to perform the mold remediation.  We specialize in both cleanup and restoration of your home or office.  We understand how important it is to live in an clean indoor envioronment.  Call 210-267-2159 today for all of your mold clean-up needs.

SERVPRO of Braun Station is to here to help San Antonio homeowners and business owners with all of their emergency fire and water restoration needs

4/27/2016 (Permalink)

Office with flood waters rising around chairs and desk SERVPRO of Braun Station understands commercial remediation

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO® of Braun Station Professional is dedicated to restoring both the property and the lives of the customers being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered–whatever the case, with SERVPRO® our goal is to make it “Like it never even happened.”

What is the SERVPRO difference?

Serving America Since 1967

SERVPRO® Franchise Professionals have been helping home and business owners recover from water damages across the United States.

Over 1,500 Franchises Nationwide

More locations means faster response. A SERVPRO® Franchise Professional can usually be on-site within four hours to help protect the structure, business and personal property.

SERVPRO® National Call Center Served Over 300 Insurance and Property Management

Companies and Their Clients Nationwide in the Last Year Alone.

We have earned the trust of the insurance industry by serving thousands of their policy holders and clients with respect and integrity. The more we restore the less that needs to be replaced. This helps our clients save millions of dollars each year. That helps lower your insurance rates too!

24-Hour Emergency Service

In our business, you need us fast! The sooner we arrive, the better the chance we can reduce damage and save money. Franchise Professionals are available 24 hours a day, seven days a week, 365 days a year.

Trained, Uniformed Franchise Professionals

A trained, uniformed and equipped SERVPRO® of Braun Station Professional will walk you through the job process and then work quickly to restore your property to preloss condition whenever possible.

References

From large commercial environments to small residential losses, SERVPRO® of Braun Station Professionals understand your loss is the job that matters most! We will be happy to provide references so you can feel confident that SERVPRO® is the best system to service your needs.

You Can Trust SERVPRO® of Braun Station!

SERVPRO® Franchise Professionals Put Property Owners Back in Control.  Call us at (210) 267-2159 today for all of your water damage restoration, fire damage restoration, bio-hazard restoration needs.

San Antonio Commercial Flooding Help Is Here

4/18/2016 (Permalink)

Commercial buildings surrounded by flood waters SERVPRO of Braun Station Understands San Antonio Commercial Needs

As the rain has continued to pour down since yesterday, there are still several flash flood watches and warnings in San Antonio.  KSAT Weather We want you to know that SERVPRO of Braun Station is here for all of your commercial flooding remediation needs.  SERVPRO of Braun Station understands the specific needs of commercial clients during these water damage events.  We have professionally trained and education technicians that can walk you through each step of the drying process to get your business back to work as soon as possible.  Our staff have certifications in water restorative drying and applied structural drying from the IICRC.  When you need a name that you can trust, SERVPRO of Braun Station is here to help.  When you realize that water is creeping into your building, call us immediately at (210) 267-2159. 

San Antonio Hail Damage Experts

4/13/2016 (Permalink)

Hail on grass SERVPRO of Braun Station is here to help with your San Antonio Storm needs

Did last night's storm cause damage to your home or office?  SERVPRO of Braun Station is here to help.  We have been busily helping your friends and neighbors all throughout the night with their storm damage.  We know how scary these storm events can be and want you to know that we are here if you need us.  We work with all insurance companies and can step you through the whole claim process from beginning to end.  So whether hail came through your skylight or lightening caused a fire, SERVPRO of Braun Station is here to help at (210) 267-2159.  We have professional trained and certified technicians that are available to begin the work to take care of your home or office twenty-four hours a day, seven days a week.

San Antonio Cleaning Tips From SERVPRO of Braun Station

4/6/2016 (Permalink)

Sharpie marker SERVPRO of Braun Station hopes to help remove those marker stains

We know that spring often brings a sense of urgency to cleaning and wanted to bring you some tips to help ease your cleaning burdens. Permanent marker can be a huge problem when it is accidentally put where it is not meant to be.  Here are some ways to get it out of those places:

Clothes- use hand sanitizer

Walls- use toothpaste or hairspray

Wood- use rubbing alcohol

Carpet- use white vinegar

Furniture- use milk

White Board- use dry erase marker or pencil rubber eraser

Ceramic or Glass- use 1 part toothpaste with 1 part baking soda

As always, test a small inconspicuous spot to ensure no staining occurs.  We hope these tips help!  SERVPRO of Braun Station is here to help if you have cleaning needs that cannot be accomplished by yourself.  We are a phone call away at (210) 267-2159.

SERVPRO in San Antonio, TX wants to help you with controlling water damage, moisture, and mold problems

4/5/2016 (Permalink)

Mold spore up close In San Antonio SERVPRO of Braun Station is here to help with all of your water damage restoration needs

Property management, construction and real estate companies in San Antonio, TX face a common challenge from water damage, moisture and mold problems.  As insurance premiums rise to offset the cost of these challenges, real estate industry professionals and insurers must work together to achieve reasonable solutions.

Mold Needs the Right Environment to Grow

  • Water, moisture or high humidity
  • Food (any organic substance)
  • The right temperature (generally 68-86 degrees Fahrenheit, but some can grow in 30 degrees or colder)
  • Lack of ventilation
  • Mold presents greater challenges to young children, the elderly and other immunosuppressed people.
  • Some molds can produce toxins if the environmental conditions are right.

The good news is there are things you can do to reduce the growth of mold.

An Ounce of Prevention Can Protect You

The most important step you can take is to identify any humidity, moisture or water damage problems before they create bigger problems such as mold growth or structural damage.

§  Periodically inspect your building or home inside and out

§  Look for any water or moisture. Pay special attention around pipes, in basements and crawl spaces. If you see a problem, call SERVPRO of Braun Station to identify the extent of the damage.  Sometimes moisture in ceilings or wall cavities cannot be seen.  This provides perfect conditions for mold growth.  SERVPRO of Braun Station can identify this moisture and remove it.

§  Your nose knows! Musty and moldy odors may be an indicator of growing molds.  Your sense of smell may alert you to potential problems you cannot see.  Remember, the key to protecting your home or business is to identify a problem early, before it gets worse.

§  Control humidity in bathrooms and wherever water is repeatedly used. Exhaust fans, proper caulking and effective cleaning with an appropriate cleaning product will keep problems away.

§  Business: make sure your Emergency Response Plan includes vendors that have the proper personnel and reserves and guarantees response 24 hours a day, 365 days a year.  This especially includes plumbers and restoration vendors like SERVPRO of Braun Station. 

§  Regularly have your HVAC system and air conditioner inspected to identify moisture problems or drain clogs.

San Antonio Mold Removal Versus Mold Remediation

3/31/2016 (Permalink)

A lot of mold on walls SERVPRO of Braun Station is here to help with your remediation needs

Mold removal seems to be what you hear most often in the media, etc.  However, it is truly not the correct term.  If you are in San Antonio and have signs of mold you want a professional that can perform mold remediation.

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Braun Station Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. To learn more about our mold remediation process.

  • Step 1: Emergency Contact 210-267-2159
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Signs of Mold in San Antonio? Call Today 210-267-2159

Tuesday Tip for Our Busy San Antonio Business Owners

3/29/2016 (Permalink)

Tip Tuesday tip Tip Tuesday from your friends at SERVPRO of Braun Station

Every business owner deserves a little tip here and there, so we wanted to make sure your Tuesday was a little easier with a tip on how to handle the dreaded ink pen bleed.  We hope you have a wonderful work week!


Today's Tip: Did an ink pen bleed onto your shirt?  Spray the stain liberally with hair spray, and let it sit for ten minutes.  Wash the shirt with your normal washing machine settngs.


SERVPRO of Braun Station is here for all of your commercial needs and is a phone call away at (210) 267-2159.  We also provide free emergency ready plans and would be more than happy to provide your commercial business with one.  We are also happy to present continuing education for those in the insurance industry.

Spring Cleaning Your Workspace San Antonio

3/25/2016 (Permalink)

Woman holding mop container full of cleaning supplies San Antonio SERVPRO of Braun Station knows clean

As Spring has sprung, the desire to clean is here too.  We wanted to give you some quick spring cleaning tips for your Bexar County workspace.

·         Divide Your Workspace Into Zones:

Determine how you want and need to use the space and set up zones for your daily functions.  You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives.  This will provide a foundation for a more efficient use of space.

·         Keep Only What You Need At Arm’s Length:

Boxes of pens, stacks of papers and old coffee cups need to go.  Rid your desk of visual clutter by paring down the items on top to the essentials only.  Supplies paperwork and personal items should be kept in the zones you’ve established for them.

·         Sort Your Catch-All Drawer:

Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands.  Go through the drawer every six weeks and clear out anything that is out of place or isn’t being used.

·         Eliminate Digital Clutter:

Digital clutter can be just as stressful as physical clutter.  Organize digital files and your e-mail inbox just as you would paper files- with a system of logical and clearly labeled folders.  Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

·         Create a Daily Paper System:

Consider creating hanging files or baskets labeled “To Read,” To Do,” and “To File.”  Establish set days for each, so that you don’t get behind or feel the overwhelming need to do everything at once.

·         Disinfect Regularly:

Prevent the buildup of dust, dirt, food stains and fingerprints.  Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes.

We hope these tips will help keep your San Antonio workspace clean.  Remember see green, think SERVPRO of Braun Station clean!

Spruce Up Your Space San Antonio

3/23/2016 (Permalink)

Tile cleaned on one half and dirty on the other side SERVPRO of Braun Station in San Antonio is here to help with your Spring needs

Birds are chirping and the temperatures have warmed up- spring is finally here! Spring cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.

Your local SERVPRO of Braun Station Franchise Professional can help get your facility in tip top shape. SERVPRO of Braun Station Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: hard floor cleaning and care and odor deodorization for your business.

A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help at your business, don't worry, your local SERVPRO of Braun Station Professionals have to the tools to make your business sparkle in no time.

San Antonio: How Much Do You Know About Mold?

3/13/2016 (Permalink)

Mold on white baseboard San Antonio residents call us at the first sign of water damage

As the flood water recedes, the opportunity for mold growth presents itself. Due to this, we recommend that you call SERVPRO of Braun Station at the first signs of moisture.  If you have discovered mold in your Bexar county home or office, we are here to help. We wanted to share some interesting facts about mold.

1.       There are over 10,000 species of mold.

2.       Some of your favorite cheeses have mold such as blue cheese.

3.       Penicillin is actually purified mold

4.       Mildew IS mold… many people think they’re two very different things but they’re not

SERVPRO of Braun Station is here to help with your water and mold damage remediation needs and are a phone call away at (210) 267-2159.  We are available twenty-four hours a day every day of the year.

San Antonio Are You Flood Smart?

3/9/2016 (Permalink)

River full of water SERVPRO of Braun Station is here to help with your San Antonio Flood Damage Restoration

As the rain continues in Bexar County we at SERVPRO of Braun Station wanted to make sure that you are flood smart.

Floods are one of the most common and widespread natural disasters in the United States.  Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always a potential for flood damage.  Floodsmart.gov reports in the last 5 years, all 50 states have experienced floods or flash floods.  Just because you haven't experienced a flood in the past, does not mean you won't in the future.  In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas.  On average, floods cost $3.5 billion in annual losses in the United States.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips.

  • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact your local SERVPRO of Braun Station Professionals.  Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO System is prepared to handle any sized disaster.  When fire and water take control of your life, SERVPRO of Braun Station will help you take it back.

Tip Tuesday for San Antonio Residents

3/8/2016 (Permalink)

Did you know flier San Antonio Did You Know

Did you Know? 

  Water damages can cause mold growth in your home or business; therefore, it is important to have your water damage cleaned promptly and professionally. 

Signs of the presences of excessive mold include:

  • Visible mold
  • Strong, musty odors
  • Excessive humidity in your home or office

Mold is most likely to occur in the following areas:

  • Dark spaces that receive very little light
  • Spaces already predisposed to high levels of humidity such as in your bathroom

If you have any of these signs of mold then call us immediately so we can access the damage.  We are here to promptly clean-up any water damage that you may have from a leaking roof to a completely flooded home.  Call us today at (210) 267-2159 to prevent water from turning into mold growth.

San Antonio Fire and Soot Damage Tips

2/29/2016 (Permalink)

Smoke webs due to fire on a ceiling Fire damage in a San Antonio home. Notice the extent of the soot webs. SERVPRO of Braun Station was able to quickly clean up this damage.

A home or business fire is an incredibly difficult disaster and at SERVPRO of Braun Station we want to give you a few tips to help minimize the damage after fire or smoke.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

After a fire, call SERVPRO of Braun Station at (210) 267-2159. We are ready to help when you need us.

Roof Leak in San Antonio, TX

2/26/2016 (Permalink)

Ceiling with damage from water leak This flooded ceiling was caused by a recent storm.

Due to the recent storms a roof leak lead to ceiling damage in this San Antonio home.  This before picture shows the damage to the interior ceiling after the rain had stopped.  SERVPRO of Braun Station was called in to clean up the aftermath!  The owner was thrilled after we had completed our remediation work.  In causes where the roof is clearly falling down, we were required to remove the affected materials, spray antimicrobial, and then dry the structure utilizing dehumidification and air movement.  Our professionally trained technicians can begin this process and oftentimes finish this drying process in less than four days (depending on the extent of the damage).  We know that your home is vitally important and our goal is to quickly get you back to being able to enjoy it.

San Antonio Today Is National Margarita Day!

2/22/2016 (Permalink)

Margarita SERVPRO of Braun Station loves celebrating fun holidays with our customers in San Antonio

http://www.mysanantonio.com/food/bars-drinks/article/It-s-National-Margarita-Day-ya-ll-6840276.php

Today February 22nd is National Margarita Day!  That sounds like a wonderful and fun reason to go get a Margarita.  San Antonio has some of the best around!  If you happen to have a little spill while having your celebratory margarita, call us at (210) 267-2159 to help make it "Like it never even happened."

Smoke Alarms Save Lives San Antonio

2/17/2016 (Permalink)

One man next to a firefighter Leon Valley Fire Chief Valdez and SERVPRO of Braun Station want to help prevent fire injuries

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house.  Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan.  A plan allows your family, employees or clients to escape quickly and safely in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance.  For more on emergency preparedness, contact your local SERVPRO of Braun Station Franchise Professionals at (210) 267-2159.

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  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year.  We have found it useful to change the batteries when daylight savings time either begins or ends.  If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

Just the Facts: Smoke Alarms

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  • Three out of five fire deaths occur in homes with no smoke alarms or when the alarms are not working
  • Smoke alarm failures usually result from missing, disconnected, or dead batteries.
  • More than one-third (37 percent) of home fire deaths result from fires in which no smoke alarms are present.
  • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

SERVPRO of Braun Station in San Antonio wants you and your family to be safe.  If you have a home or business fire, we are here for you and are a phone call away.

SERVPRO of Braun Station is Here to Help

2/15/2016 (Permalink)

Smiley face being carried by white computer graphics people After a flood or other water damage, call SERVPRO of Braun Station where our goal is happy customers

We recently received a review from a water damage customer in San Antonio, Texas and wanted to share it with our customers.  We are so pleased to be able to help when it is needed.

Due to a water leak resulting in major water damage, I contacted this company to assist in the clean up of my home (mostly to avoid mold). They set up equipment in the two rooms that received the damage. The owners and assistants were very sympathetic to my situation and the technicians were very professional and kind. They explained the steps throughout the entire process and kept me well-informed. Hopefully we never have an event like this again, but if we do I would definitely go through this company again.

San Antonio Fire Damage Restoration is Our Business

1/29/2016 (Permalink)

  A home or business fire can be a very stressful event for the property owner.  Damage to personal belongings and the contents of the building is just one concern.  Timely mitigation is the key to controlling damage, while reducing downtime and recovery costs.  Your local SERVPRO of Braun Station Franchise Professionals understand how disruptive fires can be for business owners, their tenants and even their customers.  That is why SERVPRO of Braun Station Professionals offer 24-hour emergency response.  SERVPRO's Service Response Guidelines can help prevent fire damage from creating long-term problems.  Under normal circumstances, a SERVPRO of Braun Station Franchise Professional will be on-site of a fire damage within four hours to begin emergency mitigation services.

   The rapid response and the training of your local San Antonio SERVPRO Franchise Professionals will help limit damage and get your facility back in operation quickly and help make it, "Like it never even happened."

San Antonio Resolve to be Ready

1/22/2016 (Permalink)

The new year signifies a fresh start. With each new year, many people resolve to better themselves or some part of their life. ?This year, make a resolution to be READY. No one ever plans on a disaster, but now, you can prepare for it. ?The SERVPRO® Emergency READY Profile® (ERP) will help ensure you are “Ready for whatever happens.”   In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. ?The ERP is a comprehensive documentcontaining critical information about your business, including emergency contacts, shut-off valve locations and priority areas. ?The ERP also establishes your local SERVPRO® of Braun Station Franchise Professional as your disaster mitigation andrestoration provider, giving you access to over 45 years experience and a System more than 1,700 Franchises strong. ? The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time andmoney in the future. By downloading the free SERVPRO® READY App, this information is stored electronically and can be accessed using your mobile device making help just a fewclicks away. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of timeyour business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes. Call your local SERVPRO® of Braun StationFranchise Professionals at (210) 267-2159 to establish your Emergency READY Profile®, and be “Ready for whatever happens” in 2016.  

San Antonio Eliminate Heating Hazards This Winter

12/21/2015 (Permalink)

Burned contents including a computer and a heater SERVPRO of Braun Station wants you to have a safe and Happy Holiday! The tips above will hopefully help prevent a fire damage.

Although the temperature has not been too cold as of lately, we all know that soon enough it will be a cold December or January day.  Soon, the winter season will be in full swing! The days are shorter and the temperatures are lower. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire.

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
  • Test smoke alarms monthly.

If your property does suffer fire damage, contact your local SERVPRO® of Braun Station Franchise Professionals to help make it “Like it never even happened.” We are a phone call away at (210) 267-2159.

All About Mold San Antonio

11/23/2015 (Permalink)

Mold on corner of room wall SERVPRO of Braun Station wants to help you ensure that mold does not invade your home, so call us immediately if you have a water intrusion

From the Ordinary

Fungi and mold naturally occur in our environment.  In fact, over 100,000 kinds of fungi have been identified.  Fungi produce some very useful results.  Yeast is a type of fungi used in preparing breads, baked goods, and other food products, including some alcoholic beverages.  The unique flavor of blue cheese is a result of mold.  An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold. 

Even though some forms of mold can add value to our lives, other forms can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people.

To the Unhealthy 

Intrusion of water into your home or place of business can result in mold growth.  Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control.  When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores is normally present in most environments.  If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiple.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Braun Station has the professionals that are needed to prevent mold from becoming a problem when a water damage occurs.  

San Antonio Make This Fall Fire Free

10/29/2015 (Permalink)

Jack-o-Lantern smiling SERVPRO of Braun Station wishes you a Happy Halloween!

The fall season brings cooler temperatures, beautiful colors and an abundance of outdoor activities.  Plan ahead this season to help ensure it is safe and fire free.

·         Fall decorations, like dried flowers and cornstalks, are highly flammable.  Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.

·         Keep emergency extis clear of decorations, so nothing blocks escape routes.

·         Teach children to stay away from open flames.  Be sure they know how to stop, drop and roll if their clothing catches fire.

·         Remember safety first when choosing a Halloween costumes.  Consider avoiding billowing fabric.  If you are making your costume, choose material that won’t easily ignite if it comes into contact with heat or a flame.

·         It is safest to use a flashlight or battery-operated candle in a jack-o-lantern.  Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn, and out of the way of doorsteps, walkways and yards.

For more fall fire facts head over to www.nfpa.org

SERVPRO of Braun Station is always ready to help if fire or water damage happen.  San Antonio we are your locally owned and operated franchise.

Flooding May Occur San Antonio

10/22/2015 (Permalink)

ceiling with water stain This ceiling damage is the result of rain coming through the roof during recent rain storms. SERVPRO of Braun Station is able to help.

According to the National Weather Service we can expect rain in the major San Antonio regio through Saturday October 24, 2015 and with this rain there may be periods of heavy rain.  Did you know that flooding can occur quickly and has the potential to cause significant damage to your home or office?  Ground water, also known as flood water, carries significant bacteria that is harmful to your health, so please don't attempt to clean it without professional help. 

In addition to the potential for ground water seeping into your home we are available to help if you suddenly learn that your roof has a leak and water is coming into your ceiling.  We know that often people want to wait until the rain stops to call anyone, but that leads to further damage also known as secondary damage.  It is best to contact us at the first sign of wetness so that we can begin the mitigation process.  It's important to remember that it's the water you don't see that causes the most damage to the actual structure. 

We are available 24/7 and are a phone call or click away.

Are You Prepared San Antonio?

9/29/2015 (Permalink)

Photo collage: Tornado in upper left hand corner, fire in upper right hand corner, hurricane in bottom picture SERVPRO of Braun Station can help with your disaster clean-up needs

As a member of the Ready Campaign's National Preparedness Coalition, SERVPRO of Braun Station is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today.  The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency.  While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.  The following are common sense measures business owners and managers can take to start getting ready.  A commitment to begin planning today will help support your employees, customers, the community, the local economy, and even the country.  It also protects your business investment and gives your company a better chance for survival.  Review the following questions to learn if your company is prepared.

Be Informed.

Do you know what kind of emergencies might affect your company?  Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan.

Do you know which staff, procedures and equipment are absolutely necessary to keep operating? Do you have back-up plans for those operations?  Do you know what you will do if your building or plant is not accessible?  Do you know what you will do if your suppliers are impacted by disaster?  Are you ready for utility disruptions?

Prepare Your Emergency Plan.

Do you have an evacuation and shelter-in-place plan?  Do you have a plan to communicate with employees before, during and after an incident?  Do you have copies of building and site maps with utilities and emergency routes marked?  Are your employees trained for medical emergencies?

Practice the Emergency Plan.

Have you practiced your plan recently?  Do you practice and coordinate with other businesses in your building or industrial complex?  Have you reviewed your plans in the last 12 months?

Review Insurance Coverage.

Have you reviewed your insurance coverage recently to see if you're covered in a disaster?

Secure Your Facility and Equipment.

Have you secured all the ways people, products, and supplies get into your building?  Have you conducted a room-by-room walk through to determine what can be strapped down?

Improve Cyber Security.

Do you regularly install patches to your software?  Have you installed a firewall on your computer?  Do you regularly update your antivirus software?

Promote Family and Individual Preparedness.

Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered "No" to any of these questions, visit ready.gov and learn how to better prepare your business.  We at SERVPRO of Braun Station can help with our free Emergency Ready Plan.  Call us today at (210) 267-2159 to set one up for your business.

SERVPRO of Braun Station in San Antonio is Ready for Whatever Happens

8/17/2015 (Permalink)

SERVPRO Disaster Recovery working on large commercial building SERVPRO of Braun Station is here to help from San Antonio throughout the country during a disaster.

When a storm or disaster strikes, SERVPRO's Disaster Recovery Team is poised and "Ready for whatever happens." With a network of nearly 1,700 Franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Team, is trained and equiped to handle the largest storms and highest flood waters.  Providing experience, additional manpower, equipment and other resources, the Disaster Recover Team assists your local SERVPRO of Braun Station Franchise Professionals.  SERVPRO's Disaster Recovery Team has responded to hundreds of disaster events.  In the aftermath of a disaster, there is only one objective, to help you make it "Like it never even happened."

2015 Siberian Express: Record sub-zero temperatures caused major problems for a large portion of the country stretching from Floriday to Maine.  The Midwest also expereicned record breaking low temperatures resulting in frozen pipes and ice dams causing major problems for residents.  SERVPRO of Braun Station helped in this event.

2014 Mid-Atlantic Flooding: Rainfall rates up to 2" per hour caused major flash flooding stretching from Northeast Ohio all the way up to Portland, Maine.  Eastern Michigan and Baltimore, Maryland were also impacted creating over 1,381 jobs for the Storm team to produce. SERVPRO of Braun Station helped in this event too.

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole's polar vortex resulted in an unprecedented freezing event, spanning form east of the Rocky Mountains to as far south as Central Florida, effecting all of part of 39 states and 70% of the SERVPRO's Franchise System.  SERVPRO of Braun Station again helped in this event in Mississippi.

We love that we are able to not only help locally in San Antonio, but on a National level too.

Call the SAN ANTONIO CLEANUP TEAM that’s faster to any size disaster.

7/16/2015 (Permalink)

SERVPRO Disaster Recovery working on large commercial building SERVPRO of Braun Station in conjunction with our Disaster Recover team is ready for whatever happens.

Faster to any sized disaster. This is not just another tag line for SERVPRO®- it is a commitment from each SERVPRO® of Braun Station Franchise Professional to be there when you need them most. Whether you are a small business or home
owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, the SERVPRO® System has the resources needed to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual.

Your local SERVPRO® of Braun Station Franchise is just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team® is always poised and ready to go where they are needed.  Learn more about this elite team and a few of the events they’ve responded to over our next few news and updates posts.

If a fire, water or mold damage strikes, no matter the size, call your local SERVPRO® of Braun Station Franchise Professionals at (210) 267-2159. Backed by a system of Franchises nearly 1,700 strong, we’ll help make your property disaster “Like it never even happened.”

San Antonio do you Understand Wireless Emergency Alerts?

6/15/2015 (Permalink)

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government- alerting authorities.  The alerts are designed to inform you of imminent threats to safety or missing person’s alerts in your area (e.g. AMBER Alerts).  Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service.  

A WEA can be sent to your mobile device when you may be in harm’s way, without need to download an app or subscribe to a service.  WEAs may be used to share:

  • Extreme weather warnings.
  • Local emergencies requiring evacuation or immediate action.
  • AMBER Alerts.
  • Presidential Alerts during a national emergency.
  • A WEA will look like a text message.  The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert.  The message will be no more than 90 characters.  

    If weather or other disasters strike, call us at (210) 267-2159 and we will be there to help.

    San Antonio Be Prepared For Severe Floods

    5/27/2015 (Permalink)

    People in PPE suits and hard hats SERVPRO of Braun Station is here to help if you have been affected by the recent storms

    Severe weather can happen any time, anywhere.  Being prepared to act quickly can be critical to staying safe during a weather event.  In recent days San Antonio as well as surrounding areas have experienced severe flooding.  

    In 2013, there were more than 440 weather-related fatalities and nearly 2800 injuries.  Deadly weather caused more than $8 billion in property damage.  Many businesses affected by major disasters never reopen- especially if they do not have an emergency plan in place.  Knowing your risk of severe weather, taking action and being an example of are just a few steps you can take to be better prepared to save your life and assist in saving the lives of other.

    Know Your Risk. The first step to becoming weather- ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family or employees.  Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms and your shelter plan should include all types of local hazards.

    Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit.  Keep important paper and valuables in a safe place. 

    Be an Example.Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

    Preparation is the key to making it through any size disaster and having a plan in place may help minimize the amount of time your business is inactive and get you back in the building faster following a disaster.  Call your local SERVPRO of Braun Station if disaster strikes your home or office. 

    Call the local SERVPRO in San Antonio That's Faster to Any Size Water Disaster

    5/19/2015 (Permalink)

    SERVPRO tent and several green vehicles outside of the large tent SERVPRO of Braun Station is available for all of your water damage needs, big or small.

    When disaster threatens a community, it is often too late to take the necessary steps to prepare homes, businesses, and family members for the situation.  Whether it's a blizzard, flood, hurricane or wildfire, disasters of all types often give little to no warning before they strike.  The time to prepare for a storm is not as it approaches- the time to prepares is now.  In the next few weeks this blog will provide tips and information to help you be better prepared when severe weather strikes, including a list of items needed to create an emergency kit.

    No matter where in San Antonio or surrounding areas that you call home, we want to ensure that you are prepared for any disaster.  Whether you have damage caused by a hurricane, tornado, flash flood, or another other reason your local SERVPRO of Braun Station has the resources, experience and training to help get your doors reopened for business as soon as possible.

    If your property suffers a fire or water damage, your local SERVPRO of Braun Station Professionals will be ready to help you make it "Like it never even happened."

    SERVPRO Tips To Help Declutter Your San Antonio Office

    5/8/2015 (Permalink)

    Cluttered office desk SERVPRO is ready to help 24/7 in San Antonio for all of your business and home needs

    SERVPRO of Braun Station in San Antonio knows how important clean is so to help with that we thought we would bring you some tips and tricks to help de-clutter your office.

    • Divide Your Workplace Into Zones: Determine how you want and need to use the space and set up zones for your daily functions.  You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives.  This will provide a foundation for a more efficient use of space.
    • Keep Only What You Need At Arm's Length: Boxes of pens, stacks of papers and old coffee cups need to go.  Rid your desk of visual clutter by pairing down the items to the top essentials only.  Supplies, paperwork and personal items should be kept in the zones you've established for them.
    • Create A Daily Paper System: Consider creating hanging files or baskets labeled "To Read," "To Do," and "To File." Establish sheet days for each, so that you don't get behind or feel the overwhelming need to do everything at once.
    • Sort Your Catchall Drawer: Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands.  Go through the drawer every six weeks and clear out anything that is out of place or isn't being used.
    • Eliminate Digital Clutter: Digital clutter can be just as stressful as physical clutter.  Organize digital files and your e-mail inbox just as you would paper files- with a system of logical and clearly labeled folders.  Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.
    • Disinfect Regularly: Prevent the buildup of dust, dirt, food stains, and fingerprints.  Wipe down your desk, phone, keyboard, and monitor once a week with disinfecting wipes.

    SERVPRO of Braun Station is dedicated to taking the stress out of your daily business lives whether it be through cleaning tips or through our 24 hour response to a house full of water or an office full of smoke.  We are here and are a phone call away at (210) 267-2159. 

    When April Showers Bring Flooding Instead Flowers San Antonio

    4/22/2015 (Permalink)

    In San Antonio, April Showers often lead to many beautiful flowers, but we also know they can lead to scary flooding situations.  SERVPRO of Braun Station is keenly aware of these concerns and is here to help at all times of the day or night.  We are a phone call away at (210) 267-2159.  We invite you to check out the latest water damage video on SERVPRO's you tube channel at: https://www.youtube.com/watch?v=15CJILai24s

    San Antonio: SERVPRO Wants to Know if you are Fiesta Ready?

    4/13/2015 (Permalink)

    Fiesta sign with sombrero over the "s" and "t" SERVPRO of Braun Station wishes you a Happy Fiesta!

    As Fiesta quickly approaches we wanted to make sure that you are ready for all of the fun and exciting events.  Here is a quick link that should help get you prepared for all of the Fiesta excitement:

    http://www.fiesta-sa.org/events

    SERVPRO San Antonio Can Help with Your Spring Business Cleaning Needs

    4/8/2015 (Permalink)

    Spring Clean Flier Let your friends at SERVPRO of Braun Station help put some clean in your spring

    Birds are chirping and the temperatures have warmed up- spring is finally here!  Spring cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer.  While many people deep clean their homes, this is also a great time to clean and organize your business.

    Your local SERVPRO of Braun Station Professionals can help get your facility in tip top shape.  In addition to air duc cleaning, SERVPRO of Braun Station Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications.  Other services include: upholstery cleaning, hard floor cleaning, and odor deodorization.

    A clean environment is a healthy environment!  Improve your living and work spaces this spring.  If you need a little help, don't worry, your local San Antonio SERVPRO of Braun Station Professionals have the tools to amek your home or business spark in no time!  We are a phone call away at (210) 267-2159. 

    *As always, we are available twenty-four hours a day, seven days a week for all of your fire & water restoration needs, as well as biohazard clean-up needs.

    SERVPRO San Antonio Satisfied Water Damage Customers

    3/27/2015 (Permalink)

    Customer service flier with green check next to Excellent SERVPRO of Braun Station Strives for Excellent Customer Satisfaction on All Jobs

    We strive every day to ensure that our quality of work is up to the highest standard and we are always so happy to get positive feedback from our customers.

    Here are some recent quotes from real customers:

    "MANY THANKS FOR A JOB WELL DONE AT OUR COMMERCIAL BUILDING. YOUR STAFF ARRIVED IN THE EVENING AND EVALUATED THE NEEDS AND STARTED TO WORK THE NEXT DAY. WE APPRECIATE THE FAST AND QUALITY WORK THAT SERVPRO DID FOR US. I AM GLAD TO RECOMMEND YOUR SERVICES TO OTHERS" -David, Texas

    "You made our emergency a priority and the service provided was outstanding.  As this was my first exposure with SERVPRO, I am impressed with both your office and field staffs, which were always helpful.  It was a pleasure doing business with you." -Rick, NY

    "While we were devastated by our water leak and home getting ruined, your crew stepped up and saved our home.  In the process, they calmed us and made us feel like all was going to be OK.  We can never express how wonderful your crew was and how much they did to make it all OK.  Thank you!." -Evelyn, AL

    If water damage, from the smallest overflow from a toilet to full house flood from a pipe burst, threatens your home or office call us at (210) 267-2159.  We are here to help and care for not only your home or office, but for you as an individual.  We are a family owned business and know that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event.  Our ultimate goal is to help make it a little less stressful on you. 

    San Antonio SERVPRO of Braun Station Wants You To Know What To Do After A Water Damage

    3/24/2015 (Permalink)

    After you have experienced water damage the first thing you should do regardless of the type of water damage is to shut off the water source if possible.  Once the water source is stopped contact SERVPRO of Braun Station at (210) 267-2159.  The faster mitigation begins, the less damage is sustained to your home or office.  While awaiting our services there are certain steps that can be taken:

    For clean water losses:

  • Remove as much excess water as possible by mopping and blotting.  Wipe excess water from wood furniture after removing lamps and tabletop items.  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture o a safe placed.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is a potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.
  • For contaminated water:

  • Avoid all contact with sewage and items contaminated by sewage.  Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/ or products for personal hygiene and cleanliness if exposed to the contaminated items.
  • We are always here to help, where the water loss is big or small, clean or contaminated water and are a phone call away at (210) 267-2159.

    SERVPRO of Braun Station Wants You To Understand Flood Facts

    3/20/2015 (Permalink)

    Vehicles crossing flooded roadways SERVPRO of Braun Station in San Antonio is here to help if floods or water cause damage to your home or commercial building

    Floods are one of the most common and widespread natural disasters in the United States.  It doesn't matter if your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always potential for flood damage.

    Just because you haven't experienced a flood in the past, does not mean you won't in the future.  In fact, 20% of all claims pain by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3 billion in annual losses in the United States.  Commercial flood claims average more than $75,000.  

    According the American Red Cross (ARC), whom we are in sponsorship with, floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips.

    • Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
    • If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and water are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
    • Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

    If a flood does strike your home or business, contact your local SERVPRO of Braun Station Professionals at (210) 267-2159.  Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO system is prepared to handle any sized disaster.  The sooner work begins, the sooner order can be restored.

    When fire and water take control of your life, your local SERVPRO of Braun Station Professionals will help you take it back. 

    Call the SERVPRO in San Antonio That's Faster to Any Water Disaster

    3/16/2015 (Permalink)

    Living room with water flooding into it as high as a tv and bookshelf No matter the size of the water damage, SERVPRO of Braun Station is a phone call away

    When it comes to life's emergencies, it isn't a matter of if they will occur- it's a matter of when they will occur.  Home and business owners can take steps to prepare for disasters, but you can never fully prevent them from happening.  An old pipe bursts.  A storm blows in dozens of gallons of water.  A washing machine malfunctions.  Chances are your home or business will suffer some sort of emergency; that is why it is important to prepare not, before disaster strikes.

    SERVPRO of Braun Station Professionals are trained to respond quickly, professionally, and efficiently when mitigation your loss.  When your home or business is under water, every minute counts.  That's why your local San Antonio SERVPRO of Braun Station is available 24 hours a day, 7 days a week.  During normal times, outside of natural disasters, our guaranteed arrival time is within four hours from the time you call.  We are local business owners ourselves as well as own a home in the greater San Antonio region so we understand how important it is to quickly respond to any size disaster ranging from the small toilet bowl overflow to the commercial sprinkler system that has flooded several floors of a building.  We are a phone call away at (210) 267-2159.

    San Antonio Smoke Alarms Save Lives

    3/2/2015 (Permalink)

    White smoke detector with red button and smoke going towards it SERVPRO of Braun Station in San Antonio encourages you to change your smoke detector batteries as we "spring" forward with the time change

    Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half. 

    The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house.  Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

    Smoke alarms work best when paired with a fire escape plan.  A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

    Review the following tips regarding smoke detector installation and maintenance.  For more on emergency preparedness, contact your local SERVPRO of Braun Station Professionals at (210) 267-2159.

    • Install smoke alarms on every level of the home, including the basement
    • Smoke alarms should be installed away from the kitchen to prevent false alarms.  Generally, they should be at least 10 feet from a cooking appliance.
    • Test smoke alarms at least once a month using the test button.
    • Replace batteries in all smoke alarms at least once a year.  We like to recommend doing this to coincide with the changing of the clocks, which is happening March 8, 2015.  If an alarm "chirps," the battery is low and should be replaced right away.
    • Replace all smoke alarms when they are 10 years old.

    SMOKE ALARM FACTS

    • Three out of five fire deaths occur in homes with no smoke alarms or when the alarms are not working.
    • Smoke alarm failures usually result from missing, disconnected, or dead batteries.
    • More than one-third (37 percent) of home fire deaths results from fires in which no smoke alarms are present.
    • The risk of dying in a home fire is cut in half in homes with working smoke alarms.

    We at SERVPRO of Braun Station hope that these tips will help keep you and your family safe.  Remember we are alway here to help if fire or smoke does try to harm your home or business.  We are a phone call away at (210) 267-2159.

    SERVPRO of Braun Station is Faster to Any Size Fire Disaster in San Antonio

    1/28/2015 (Permalink)

    The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings.  Rapid response and timely mitigation can help prevent fire damage from creating long-term problems.

    Your local SERVPRO of Braun Station Franchise Professionals understand returning to normal is your primary concern.  SERVPRO Response Teams are trained in caring for both you and your property.  By responding quickly with a full line of cleanup and restoration services, you local SERVPRO of Braun Station Franchise Professionals can help get your home or business back up and running quickly and help protect your property and belongings.

    Oftentimes homeowners and key decision makers in businesses think of SERVPRO of Braun Station as only available when there has been a major fire event that causes damage to more than a single room of a building, but we are here for more than just the major fire events.  Some recent examples of fire related work that we have completed include: an oven fire that caused smoke damage to the kitchen of a home, an office fire due to an electrical outlet that caused damage to just one portion of the office, and smoke damage from a fire place failure in a home that caused soot throughout the attic space.  We are also available to help deodorize after the cleanup portion has been completed for your fire damage.

    If your home or business suffers fire damage, contact your local SERVPRO of Braun Station Franchise Professionals at (210) 267-2159 to help make it "Like it never even happened." 

    San Antonio Help Prevent Heating Hazards

    12/31/2014 (Permalink)

    Flames Helpful tips to prevent fire damage in your San Antonio home

    Winter is in full swing! The days are shorter and the temperatures are lower.  No matter where you live, winter brings a change in the weather.  In surrounding areas of San Antonio.  In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves.  According to the National Fire Protection Association, heating equipment is involved in an estimated 53,600 reported residential fires annually, with associated losses of 400 deaths, 1,520 injuries, and $893 million in property damage.  Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating- related fire.

    • Keep flammable items at least three feet away from heating equipment.
    • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.
    • Remember to turn portable heaters off when leaving the room or going to bed.
    • Plug space heaters directly into outlets, never into an extension cord or power strip.
    • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
    • Install and maintain carbon monoxide and smoke alarms inside your home and business.  Test alarms monthly.
    • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
    • When using a wood-burning fireplace, make sure the fireplace has a sturdy screen to help prevent sparks from flying into the room.  Ashes should be cool before putting them in a metal container.  Keep the container a safe distance away from your home or business.

    Fast Fact:

    50% of all residential heating-related fires are reported during the months of December, January, and February

    If fire or smoke damage does happen, remember that we are always here to help. 

    Make Your Resolution: Be Ready!

    12/29/2014 (Permalink)

    Green big rig truck and cellphone with Ready App on it SERVPRO of Braun Station is Ready for Whatever Happens

    A new year brings the opportunity for new beginnings!  Start your year off right by being READY!  Your local San Antonio SERVPRO of Braun Station Franchise Professionals want to help ensure you enjoy a safe and happy new year by helping you be prepared for anything the year may hold.

    Did you know up to 50 percent of businesses that suffer a disaster never reopen?  Of the businesses that survive a disaster, the overwhelming majority had an emergency preparedness plan in place.  Make your resolution one that helps protect you and your business.  Call SERVPRO of Braun Station Professionals at (210) 267-2159 to learn more about how we can help you be "Ready for whatever happens" in 2015.

    A new year often signifies a fresh start.  Many people make resolutions to better themselves or some part of their life.  This year, make a resolution to be READY.  No one ever plans on a disaster, but you can prepare for it.

    The SERVPRO Emergency Ready Profile (ERP) will help ensure you are "Ready for whatever happens."  In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility.  The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.  The ERP also establishes your local SERVPRO of Braun Station Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a system of nearly 1,700 Franchises strong.  The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.  By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device making help just a few clicks away.

    Advantages of the SERVPRO Emergency READY Profile

    • A no-cost assessment of your facility.
    • A concise Profile document that contains only the critical information needed in the event of an emergency.
    • A guide to help you get back into your building following a disaster.
    • Establishes your local SERVPRO of Braun Station Franchise Professionals as your disaster mitigation provider.
    • Identification of the line of command for authorizing work to begin.
    • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

    Preparation is the key to making it through any size disaster, whether is it a small water leak, a large fire or an area flood.  Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.  Don't wait until disaster strikes.  Call SERVPRO of Braun Station to establish your Emergency READY Profile, and be "Ready for whatever happens." 

    SERVPRO in San Antonio wants you to be able to Protect Your Property this Winter

    12/17/2014 (Permalink)

    Snow and icicles on a white home SERVPRO of Braun Station wishes you a safe and happy holiday season

    Cold weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared.  Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage.  While you can’t control the weather, you can take steps to be prepared, and help take the sting out of winter weather.  To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

    • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
    • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building.  Clear out the gutters of debris that may have gathered during the fall.  Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.
    • Clean chimneys and exhaust systems to ensure they are free of debris.
    • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
    • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.     
    • Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.
    • If the building has outdoor faucets, consider shutting water off at the main valve in the basement of crawl space.  Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.        
    • Make sure all exterior doors, garages, roll-ups, and windows have sufficient weather stripping.
    • Ask your local San Antonio SERVPRO of Braun Station Professionals about completing an Emergency READY Profile (ERP) for your business.  The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster. 

    SERVPRO of Braun Station’s Recipe for Cooking Safety

    11/25/2014 (Permalink)

    Thanksgiving turkey Happy Thanksgiving from our family to yours! Please have a safe one!

    Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly.  According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking- related fires.  Review the following safety tips to help ensure you enjoy a safe holiday.

    • Do not wear loose clothing or dangling sleeves while cooking.
    • Never leave cooking food unattended- stay in the kitchen when frying, grilling or broiling food.  If someone must leave the kitchen for even a short period of time, they should turn off the stove.
    • Check food regularly while cooking and remain in the home while cooking.  Use a timer as a reminder that the stove or over is on.
    • Keep the kids away from the cooking area.  Enforce a “kid-free zone” and make them stay at least three feet away from the stove.
    • Keep anything flammable- pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains- away from the stove, oven or any other appliance in the kitchen that generates heat.
    • Clean cooking surfaces on a regular basis to prevent grease buildup.
    • Purchase a fire extinguisher to keep in the kitchen.  Contact the local fire department to take training on the proper use of extinguishers.
    • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.
    • Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas, and inside and outside bedrooms.  Use the test button to check it each month.  Replace all batteries at least once a year. 

    We hope you have a wonderful Thanksgiving!  SERVPRO of Braun Station is here to help, even on holidays if fire or water damage tries to ruin your holiday season, and are a phone call away at (210) 267-2159.

    SERVPRO in San Antonio Knows The Behavior of Smoke

    11/21/2014 (Permalink)

    A fire loss can result in complex damages because of the unique behavior of smoke.  A trained professional should survey the loss site to determine the extent to which fire, smoke, heat, and moisture impacted building materials and contents.

    Your local SERVPRO of Braun Station Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor.  Our knowledge of building systems helps us investigate how far smoke damage may have spread.  Here are some facts you may not know about smoke:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    The Different Types of Smoke

    There are two different types of smoke- wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, a SERVPRO of Braun Station Professional will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

    Wet Smoke – Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.

    Dry Smoke  - Paper and Wood

    • Fast burning, high temperatures, heat rises, therefore smoke rises.

    Protein Fire Residue

    • Produced by evaporation of material rather than from a fire
    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

    Fuel Oil Soot – Furnace Puff Backs

    • While “puff backs” can create havoc for homeowners, SERVPRO of Braun Station Professionals can, in most cases, restore the contents and structure quickly.

    Other TypesTear gas, fingerprint powder and fire extinguisher residue

    • Special loss situations require special care.  SERVPRO of Braun Station Professionals are trained to handle even the toughest losses.

    San Antonio: As fall arrives are you Fire Ready?

    11/13/2014 (Permalink)

    Fire charred tile flooring Don't let fire ruin your fall holidays. In San Antonio? Call SERVPRO of Braun Station

    For many people, the fall season is a time to enjoy cooler temperatures, beautifully colored leaves and family oriented get togethers, like Thanksgiving.  While you are busy whipping up delicious dishes, it is also important to take time to remember safety. 

    Cooking fires are the leading cause of home fires and home fire-related injuries in the United States.  The National Fire Protection Association (NFPA) reports U.S. fire departments respond to an estimated average of 156,600 home structure fires each year- that is two of every five fires reported.  These fires are responsible for thousands of injuries and more than $853 million in property damage.  By taking a few precautions, you can help ensure your holiday plans don't go up in smoke! 

     A fire extinguisher can be a life saving tool when used correctly.  The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher.  USFA says an extinguisher should only be used if:

    • You have alerted other occupants and someone has called the fire department;
    • The fire is small and contained to a single object, such as a wastebasket;
    • You are safe from the toxic smoke produced by the fire;
    • You have a means of escape identified and the fire is not between you and the escape route; 
    • Your instincts tell you that it is safe to use an extinguisher

    Your local SERVPRO of Braun Station Professionals want you to stay safe for the holidays.  If you do experience a fire or water damage, we are here to help you make it, "Like it never even happened."  Call us at (210) 267-2159.

    San Antonio: Do you know the Dangers of Carbon Monoxide?

    10/27/2014 (Permalink)

    Carbon Monoxide warning sign Install carbon monoxide detectors in your home

    Carbon monoxide, often called “the silent killer,” is a gas you cannot see, taste, or smell.  It can be created when fuels, such as kerosene, gasoline, coal, natural gas, propane, methane, or wood do not burn properly.  According to the U.S. Fire Administration, around 150 people die every year from accidental carbon monoxide (CO) poisoning. Often times, it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine-powered equipment, such as portable generators.  However, there are precautions you can take to help protect yourself, your family and your employees from deadly CO fumes.

    Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO. Consider switching  from gasoline-powered equipment to equipment powered by electricity or batteries.  Prohibit the use of gasoline-powered engines or tools in poorly ventilated areas.

    To protect your home, install carbon monoxide detectors on every level of the home, including outside of all bedroom.  Consider having all fuel-burning heating equipment and chimneys serviced annually by a professional.  Use portable generators only in well-ventilated  areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home.

    For additional carbon monoxide safety information, visit usfa.fema.gov or osha.gov

    SERVPRO of Braun Station is always here to help and only a phone call away at (210) 267-2159.

    San Antonio What is Your Fire Escape Plan?

    10/17/2014 (Permalink)

    Severely fire damaged contents Be safe as fire season approaches. Call SERVPRO of Braun Station if fire damages your home or office.

    Every second counts during a fire.  In just a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have actually developed and practiced a home fire escape plan.  Once a plan is developed, it is important to ensure everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.  The following are a few suggestions to help you develop an emergency escape plan for your family.

    • Draw a map of each level of your home and show all doors and windows.  Find two ways to get out of each room.  Make sure all doors and windows that lead outside open easily.
    • Consider escape ladders for sleeping areas on the second and third floor.
    • Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped.  Make sure to mark the location of the meeting place on your escape plan.
    • Teach children how to escape on their own in case you cannot help them.
    • Have a plan for everyone in your home who has a disability.

    Escape Planning for Your Business

    Although an emergency escape plan is not required for all businesses, Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency situation.  OSHA suggests the following steps when developing such a plan.

    • Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.  You may wish to select an individual(s) to lead and coordinate your emergency plan.
    • Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees.  Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times.
    • Conduct office evacuation exercise and drills.  Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count.  Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

    SERVPRO of Braun Station is here to help with all of your business Emergency Readiness Plans (ERPs).  We are only a phone call away at 210-267-2159 if fire does invade your home or office.

    Be Ready with the SERVPRO Emergency Ready Profile

    10/1/2014 (Permalink)

    National Preparedness Month, which just past, is a perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family. 

    The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

    In the event of an emergency, the SERVPRO Emergency Ready Profile, can help minimize business interruption by having an immediate plan of action in place for your facility.  The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas.  The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information anytime using your smartphone or tablet.

    The ERP establishes SERVPRO of Braun Station Professionals as your disaster mitigation and restoration provider, giving you access to over 40 years experience and a System nearly 1700 Franchises strong.  Knowing what to do and who to call in advance is key to quick response and timely mitigation.  Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

    Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.  No one ever plans on a disaster, but now, you can plan for it.

    The ERP is a no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future.  Call SERVPRO of Braun Station at (210) 267-2159 to establish your Emergency Ready Profile.

    Call the Cleanup Team that's faster to any size disaster. SERVPRO of Braun Station

    9/12/2014 (Permalink)

    Water on carpet If flooding happens in San Antonio, call SERVPRO of Braun Station

    In recent years many forms of disasters have affected the United States.  Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business and community.  During National Preparedness Month, SERVPRO of Braun Station wants you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst.

    In the following weeks, we will be providing emergency supply checklists along with information on how you can help your customers and employees prepare for a natural disaster.  For more information on disaster preparedness, visit www.ready.gov or call SERVPRO of Braun Station at (210) 267-2159.  SERVPRO of Braun Station Professionals can help your business prepare for the unexpected by offering an Emergency Ready Profile.  The Profile is designed to be a quick and easy snapshot of your business providing critical facility information needed for detailed emergency preparation.

    The time to prepare for a disaster is now.  Call SERVPRO of Braun Station to make sure your business is "Ready for whatever happens."

    Before & After: Like it never even happened®

    8/11/2014 (Permalink)

    Imagine it’s 8:00pm on a Sunday, and you walk into your home after a relaxing vacation expecting to switch on the lights, put the kids to bed then get some rest yourself.

    The only problem? A water pipe has burst over the weekend, dumping thousands of gallons of water over your hard wood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

    When it’s your home or business that’s underwater, mitigation can’t wait.  You need mitigation to begin, put the kids to bed then get some rest yourself.

    The only problem? A water pipe has burst over the weekend, dumping thousands of gallons of water over your hard wood kitchen floor, your carpeted living room and your cement utility room. You realize this problem is far beyond the reach of your shop vac. What do you do now?

    When it’s your home or business that’s underwater, mitigation can’t wait.  You need mitigation to begin yesterday. If water damage strikes you or your customers, give your local SERVPRO® of Braun Station Professionals a call at (210) 267-2159 immediately.

    The cost of water damages can increase exponentially with time.  Wood floors warp, dry wall soaks in moisture and mold develops in hard-to-reach areas of your home or business.  The benefits of rapid mitigation by a SERVPRO® of Braun Station professional are two-fold: Your costs go down as potential hazards may be avoided, and your piece of mind goes through the roof.

    So if the unthinkable happens to your home or business, allow SERVPRO® of Braun Station to help quickly turn your “before” into a “happily ever after.”

    We invite you to check out our before and after pictures at: http://www.servprobraunstation.com/beforeandafterphotos

    San Antonio Residents and Business Owners It’s the Water You Don’t See

    8/8/2014 (Permalink)

    Toilet in a bathroom It's the water that you don't see that can cause the most damage. Call SERVPRO of Braun Station if water intrudes where it should not be.

    With any leak, it’s the water you don’t see that causes the most trouble; especially when the water you don’t see contains bacteria, or causes mold, rot and other unseen damage.  Water damage can affect the value of your property.  So before you get out the mop bucket and box fan to try and clean it up yourself, consider how this will affect your property.

    Your local SERVPRO of Braun Station professionals understand how disruptive unseen water damage can be for your home or business.  For this reason, SERVPRO of Braun Station professionals offer 24-hour emergency response, and, under normal circumstances, will have a trained, uniformed technician on-site within four hours to begin emergency mitigation services.  By responding quickly with a full line of water cleanup and restoration services, your local SERVPRO of Braun Station Professionals can help you regain control quickly while drying, deodorizing, and protecting your facility or home and contents.

    SERVPRO of Braun Station technicians have the training and experience you need.

    A mop and common cleaning products may not be enough for serious water intrusion.  SERVPRO of Braun Station Professionals are trained to safely clean and restore your building utilizing the following procedures:

    • Identify the source/ type of water.
    • Measure temperature and humidity for drying analysis
    • Survey the extent of damage and inspect the premises.
    • Perform emergency water extraction.
    • Apply necessary treatments (disinfectants/ deodorization).
    • Utilize drying equipment and monitor drying.
    • Dispose of refuse.

    So, before you risk further damaging the value of your home or office by attempting to clean up the mess yourself, call your local San Antonio SERVPRO of Braun Station at (210) 267-2159.

    San Antonio Real Quotes from Real SERVPRO Customers:

    8/1/2014 (Permalink)

    “I want to thank you and your team for coming to our rescue after a sewer pipe broke in the basement.  Your team has gone above and beyond the call of duty.  The care used cleaning and saving my Mom’s ceramic Christmas decorations, that are irreplaceable to me, were as if they were your own Mom’s treasures.  Everyone on staff has been helpful and caring.  Your service and care is appreciated more than you will ever know. Please never doubt the importance of your jobs.  You save people when they are overwhelmed and devastated and make everything clean and sane again.  I hope I never need your services again, however, it is nice to know I have a special SERVPRO Team to call if I ever have the need.”- Debra, CT

    “Have more knowledgeable/ friendly people like Marcus.  He was awesome.”- Edward, TX

    “I had a leak from my newly installed water softener and called them on a Sunday morning.  I live on the Northwest side of town and they were there within an hour.  I had never had a water leak before and they helped me through the whole process.  Thank you to Erik and his team of helpers! “- Sonya, TX

    “Excellent work, prompt, very professional. Great team work. Would definitely recommend this group to anyone and would hire them again.”- Larry, TX

    “I had a pipe break in my master bathroom a few weeks ago and called up SERVPRO of Braun Station. Erik and his crew were very professional and explained their whole process with me and made me feel very comfortable. They were great and I will use them again in the future if any other problems arise!”- John, TX

    These positive reviews encourage us at SERVPRO of Braun Station to keep helping all of those that we can.

    Do you live in San Antonio? Has water appeared where it should not be?

    7/24/2014 (Permalink)

    Person in sneakers with pink laces standing in dirty water Whether it be a toilet overflow, pipe burst, or flood waters SERVPRO of Braun Station is here to help with your water damage restoration needs.

    Call the Cleanup Team that’s faster to any size disaster.

    There’s no such thing as a small disaster- especially when a small leak now could blossom into a big claim later.  Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time.  You need help, fast.  No matter the time or day, contact SERVPRO of Braun Station Professionals at (210) 267-2159 to begin emergency mitigation.  Emergency mitigation means that under normal circumstances, SERVPRO of Braun Station can be on-site within four hours to begin drying your building and restorable contents.  The faster the water is removed the less chance of serious damage to your facility.

    Every SERVPRO of Braun Station professional is trained and understands how to manage the drying process.  By utilizing the proper equipment and moisture measuring devices, your building is quickly and thoroughly dried, which helps prevent secondary water damage.

    SERVPRO of Braun Station will remove moisture, sewage, and any contaminants; disinfecting and deodorizing as we safely clean and dry your building and contents.  Help ensure the value of your property by calling your local San Antonio SERVPRO. 

    San Antonio how are your daily habits?

    7/20/2014 (Permalink)

    The words Daily in red and Habit in white with a yellow background SERVPRO of Braun Station works on ensuring that each member of our team has good daily habits so we can help our San Antonio customers

    Daily Habits:  How much does the first hour of your workday really matter?

    Your first hour means a lot. The first work hour of your morning could be the time you see everything clearly, get one real thing done, and focus on the human side of work rather than just your task list. Remember when you used to have a period at the beginning of a school day, typically referred to as “home room” to think about your schedule, catch up with friends, and maybe knock-out last minute homework? Many successful business people schedule themselves around a grown-up homeroom every day. While you cannot predict incoming calls, customer service requests, or extra work due to after-hour jobs that occur the night before, you can develop daily morning habits that are non-negotiable. According to Tony Robbins, a life coach, self-help author and motivational speaker, you should set up an Hour of Power, Thirty Minutes to Thrive, or at the least, Fifteen Minutes to Fulfillment. Part of this time involves light exercise; part of it involves reading motivational affirmations, and part of it involves time where you think of everything you are grateful for: in yourself, among your family and friends, in your career, and the like. Putting things into perspective is a great way to start your day on a positive note. Another daily morning habit to consider is doing the big, shoulder-sagging task on your to-do list first. Mark Twain said that if you eat a live frog first thing in the morning, you’ve got it behind you for the rest of the day and nothing else looks quite so bad. If you take this concept of getting one thing done before you wade into your e-mail or return phone calls, you’ve got a day-to-day system in place. First, choose your frog (aka: identify the task.) One benefit to tackling that terrible, weighty task you don’t want to do first thing in the morning is that you get some space from the other people involved in that task. Without having that whirlwind, the task often feels less complex and you can get more done. It is also important to create your own version of customer service in the morning among peers. This may be checking in interacting with co-workers you don’t regularly see, asking questions of mentors, and just generally handling the human side of work that quickly gets lost between scheduling daily routes and planning events. If you are consistent with your peer customer service, you will have a more reliable roster of helpers when you need them! Successful businessmen and women are disciplined to increase their productivity while reducing their stress. Consider incorporating one of these daily habits into your workday for the same result! 

    Real Value Packaged in Green: SERVPRO of Braun Station can help

    7/16/2014 (Permalink)

    SERVPRO® of Braun Station Professionals Provide Consistent Service and Reliable Information.

    Whether you operate a single facility or hundreds of commercial properties nationwide, a fire or water damage requires prompt action to reduce losses and costly down time; who can you trust to provide dependable services and information?

    SERVPRO® of Braun Station Professionals respond quickly, providing a full line of cleaning and mitigation services to help ensure faster recovery. SERVPRO®  of Braun Station Professionals utilize technology designed specifically to provide you and your insurance company with quick, dependable information necessary to make more informed decisions faster, saving both time and money.

    • Over 1,600 Franchises Nationwide
    • Serving America Since 1967
    • Trusted by Hundreds of Insurance Companies
    • Nationwide Large Loss Response Team
    • 24-Hour Emergency Response

    Services Provided:

    Restoration:

    _ Fire, Smoke and Soot

    _ Water Removal and Dehumidification

    _ Mold Mitigation and Remediation

    _ Catastrophic Storm Response

    _ Move Outs and Contents Restoration

    _ Document Drying

    _ Contents Claim Inventory Service

    Cleaning:

    _ Air Ducts and HVAC

    _ Biohazard, Crime Scene and Vandalism

    _ Ceilings, Walls and Hard Floors

    _ Odor Identification

    _ Deodorization

    SERVPRO of Braun Station is dedicated to helping our residential and commercial neighbors in the San Antonio community if they are in need of the above services. We provide twenty-four hour response seven days a week all year round including holidays. 

    Let the professionals in green take care of all of your #waterdamagerestoration and #firedamagerestoration needs. We can be reached by phone at (210) 267-2159 or via our online contact submission form at: http://www.servprobraunstation.com/fnol

    San Antonio: Call the SERVPRO Cleanup Team that's faster to any size disaster

    7/11/2014 (Permalink)

    Faster to any sized disaster. For SERVPRO of Braun Station, this is not just an empty tagline.  It is a commitment from each SERVPRO Franchise Professional to be there when you need us most.

    Whether you are a small business owner in San Antonio who has to close your doors after a minor fire damage, or a property manager in Leon Valley dealing with a widespread disaster, SERVPRO of Braun Station has the resources to respond quickly and efficiently.  The sooner help arrives, the sooner restoration begins. The sooner restoration begins, the sooner you our your customers can resume life and business as usual.

    SERVPRO of Braun Station is just the tip of the iceberg.  Should a major disaster occur in Bexar County Texas, such as a flood or wildfire, SERVPRO's Disaster Recovery Team is always poised and ready to go where they are needed.

    If a fire, water or mold damage strikes, no matter the size, call you local SERVPRO professionals at (210) 267-2159.  Backed by a system of franchises more than 1,600 strong, we'll help make your property disaster "Like it never even happened."

    July Real Quotes from Real Customers: San Antonio residents listen to what other customers are saying about SERVPRO

    7/9/2014 (Permalink)

    Eight people with their thumbs up SERVPRO of Braun Station holds customer satisfaction as a top priority!

    "The quality of the work performed was very high. On completion of the project we inspected all the work, and, to our satisfaction we saw that all the results were of high quality-from the structure- content removal to the wall-ceiling gutting to the cleaning, spaying, disinfecting, and finally the drying of all interior walls." -Alvin, NY

    "I have been a claims adjuster for many years and I have never experienced such good follow-up activity at the highest level that was performed. It definitely reflects well on your facility and gives me something to brag about to my fellow adjusters and customers." -Deborah, CA

    "I appreciate the friendliness of this team while they were here. I never felt uncomfortable around the team members. They were considerate of our housing situation and made the drying process as comfortable for us as possible." -Karen, TX

    "Excellent & professional service."- Jeff, TX

    Other customers have been extremely satisfied with our services and we would love the opportunity to help with all of your #firemitigation and #waterrestoration needs.  Our direct phone number is (210) 267-2159.

    San Antonio: SERVPRO of Braun Station is ready for whatever happens.

    7/7/2014 (Permalink)

    Ocean, storm sky with lightening SERVPRO of Braun Station is ready for whatever Storm damage happens.

    When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team® is poised and “Ready for whatever happens.” With a network of over 1600 Franchises, the SERVPRO System strives to be faster to any size disaster.  Strategically located throughout the United States allowing for a faster response time, SERVPRO’s Disaster Recovery Team®, is trained and equipped to handle the largest storms and highest flood waters. 

    Providing experience, additional manpower, equipment and other resources, the Disaster Recovery Team® assists your local SERVPRO of Braun Station professionals.  SERVPRO’s Disaster Recovery Team® has responded to hundreds of disaster events, including those listed here.

    2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountain to as far south as Central Florida, effecting all or part of 39 states and 70% of the SERVPRO Franchise System. SERVPRO of Braun Station helped in Oxford, Mississippi during this event.

    2013 Colorado Floods: Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder, and surrounding Colorado mountain communities.  The Disaster Recovery Team® responded with 109 crews from 48 Franchises to assist the local SERVPRO® Franchises in the emergency response.  SERVPRO of Braun Station assisted in this clean-up effort.

    2013 Alberta, Canada Floods: Heavy rainfall triggered flooding affecting more than 120,000 residents, and ultimately, the costliest disaster in Canadian history with damages estimated at C$5 billion, with C$1.7 billion in insurance damages.

    2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine.  The Disaster Recovery Team® placed nearly 1000 crews in affected areas, representing over 300 SERVPRO® Franchises from across the country.  Teams traveled from as far as Arizona, California, Oregon, and Washington.

    2012 Hurricane Isaac: Hurricane Isaac caused flooding and damage across five states before weakening, including Florida, Louisiana, Mississippi, Alabama, and Arkansas.  Nearly 100 SERVPRO® Franchises were activated to assist in the cleanup and restoration efforts.

    2011 Hurricane Irene/ Tropical Storm Lee: With storm damage spanning from North Carolina to New England, activation of the Disaster Recovery Team®, combined with local resources, placed approximately 1,000 crews in affected areas.

    2011 North Dakota Floods: SERVPRO® Franchise Professionals provided restoration services to more than 400 residents and businesses, including municipal buildings and the area hospital. The SERVPRO® System sent hundreds of crews to help.

    In the aftermath of a disaster, there is only one objective, to help you make it “Like it never even happened.”

    Ranging from a small water leak to a storm event, SERVPRO of Braun Station is ready to help and can be reached at (210) 267-2159.

    San Antonio are you ready for hurricane season? SERVPRO in San Antonio is!

    6/6/2014 (Permalink)

    Hurricane season has officially begun.  For the Atlantic, the season begins June 1 and runs through November 30th.  The Eastern Pacific hurricane season began in mid-May and also ends November 30th.  Hurricanes can be life threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds and tornadoes.  Preparation is the best protection against the dangers of a hurricane.  Plan an escape route, take inventory of your property, and take steps to protect your home or business.

    For more tips and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes

    SERVPRO of Braun Station utilizes the newest technology

    6/2/2014 (Permalink)

    SERVPRO of Braun Station uses the latest technology and tools to help ensure your property is dried quickly and efficiently.  SERVPRO of Braun Station is proud to announce the newly developed SERVPRO DryBook.

    The SERVPRO DryBook is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. 

    This improves results and restores your San Antonio property at a faster rate, getting you back in your home or business sooner.

    Leon Valley do you know the Science of Drying? SERVPRO of Braun Station does.

    5/28/2014 (Permalink)

    Man using an extractor to extract water San Antonio Water Damage in a commercial office

    Did you know, there is actually a science behind the process of drying?  The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition.  While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Braun Station Professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.  If your business suffers water damage, SERVPRO of Braun Station will:

    ·         Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

    ·         Measure how much moisture is in wet materials and monitor whether the materials are drying properly.

    ·         Speed up Mother Nature by using professional equipment.

    What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material- but only if the air is, indeed, dry.  The only problem is, nature takes too long and secondary damage may occur while the building is drying out.

    For this reason, SERVPRO of Braun Station Professionals have been trained to use the top-of-the-line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.  We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business.

    The bottom line? SERVPRO of Braun Station Professionals have the training and equipment to help make it “Like it never even happened.”

    SERVPRO of Braun Station Thanks our Public Servants in San Antonio!

    5/16/2014 (Permalink)

    Public Service Recognition Week (PSRW) is May 12 through May 18. PSRW honors men and women who serve our nation as federal, state, county, and local government employees. We want to say thank you to everyone that is a public servant!

    Leon Valley: Did you know April is Autism Awareness Month?

    4/28/2014 (Permalink)

    Autism Awareness in the Autism puzzle Support Autism Awareness! SERVPRO of Braun Station does!

    We at SERVPRO of Braun Station are strong supporters of the Autism Cause and wanted you to be aware of all of the ways you can help.  Please check out: http://www.autism-society.org/ for more information.

    San Antonio residents SERVPRO of Braun Station encourages you to BE STORM SMART AND STORM READY

    4/25/2014 (Permalink)

    Lightening in a purple storm sky SERVPRO of Braun Station encourages those in San Antonio to be storm ready

    Severe weather can happen anytime, anywhere.  Being prepared to act quickly can be critical to staying safe during a weather event. 

    In 2013, there were seven weather and climate disaster events with losses exceeding $1 billion each across the United States.  These events included five severe weather and tornado events, a major flood event, and the western drought/ heat wave.  Overall, these events killed 109 people and had significant economic effects on the areas impacted.

    Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

    Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family.  Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts.  Severe weather comes in many forms and your shelter plan should include all types of local hazards.

    Take Action. Take the next step in severe weather preparedness by creating a communication plan for your home and business.  Put together or purchase an emergency kit.  Keep important papers and valuables in a safe place.

    Be an Example. Once you have taken action to prepare for severe weather, share your story with co-0workers and family and friends on Facebook or Twitter.  Your preparedness story will inspire others to do the same.

    Contact #SERVPRO of Braun Station at (210) 267-2159 for additional readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP).  Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

    SERVPRO of Braun Station is “Ready for whatever happens!”

    San Antonio residents SERVPRO of Braun Station wants you to know the Myths About Lightning

    4/24/2014 (Permalink)

    Lightening strike of tree SERVPRO wants San Antonio residents to know the truth about lightning

    According to the United States Federal Emergency Management Agency (FEMA), an average of 60 people are killed each year by lightning, and hundreds more are severely injured.  Many times, these injuries are due to misinformation around the seriousness of thunderstorms and lightning. Here are a few of the most common myths about lightning.

    Myth:If it is not raining, there is no danger from lightning.

    Fact:Lightning often strikes outside of heavy rain and may occur up to 10 miles away from rainfall.

    Myth:If you are in a house, you are 100% safe from lightning.

    Fact:A house is a safe place to be during a thunderstorm as long as you avoid anything that conducts electricity, including corded phones, electrical appliances, wires, TV cables, computers, plumbing, metal doors and windows.

    Myth:Lightning never strikes the same place twice.

    Fact:Lightning often strikes the same place repeatedly.  The Empire State Building is hit nearly 100 times a year.

    Myth:A lightning victim is electrified.  If you touch them, you’ll be electrocuted.

    Fact:The human body does not store electricity.  It is perfectly safe to touch a lightning victim to give them first aid.  Call 9-1-1 and begin CPR immediately.

    Myth:If outside in a thunderstorm, seek shelter under a tree to stay dry.

    Fact:Being underneath a tree is the second leading cause of lightning casualties.

    We at SERVPRO of Braun Station care about all of the residents in San Antonio and want you to be safe.  We hope you have a wonderful safe day!

    San Antonio residents SERVPRO of Braun Station would like to give you some IMPORTANT INFORMATION – WATER DAMAGE

    4/21/2014 (Permalink)

    Two green pieces of drying equipment a dehumidifier and an air scrubber When a water loss occurs, call SERVPRO of Braun Station in San Antonio, TX

    When water damage occurs, most customers do not know what to expect, so we have created a little guide to what SERVPRO of Braun Station will do upon arrival to your home.

    Survey Extent of Damage and Inspect the Premises

    We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns which may be evident. If there are any safety issues or you are aware of any asbestos containing materials before our arrival, please bring them to our attention.

    • Survey Damage.
    • Complete Safety Inspection.

    Identify Signs of Visible Mold Growth

    Visible mold growth and moldy, musty odors may indicate the source of a moisture or water intrusion. If extensive mold is evident, we will need to consult your adjuster or property manager before completing additional work.

    • Identify Mold Growth Present in the Structure.
    • Identify Odors or Musty Smells.

    Furniture Moved and Blocked In Place

    We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

    • Block Furniture.

    Emergency Water Extraction

    We remove as much excess water as possible from affected areas.

    • Remove Excess Water.

    Carpet Pad

    We check whether the carpet pad should be removed to save or protect the subfloor.

    • Inspect Carpet Pad.
    • Remove Carpet Pad if Needed.

    Treatments

    Our process may utilize deodorizers as odor treatments or EPA-registered disinfectants as antimicrobial treatments.

    • Apply Deodorizer or Disinfectant.

    Disposal

    We will remove and dispose of damaged materials with guidance from you and your adjuster.

    • Remove Refuse.

    Floor and Wall Inspection

    We check the extent of wet flooring, subfloors and walls.

    • Inspect Floor.
    • Inspect Walls.

    Carpet

    We examine carpet for damages and remove damaged carpet with guidance from you and your adjuster.

    • Inspect Carpet.
    • Removal Carpet if Needed.

    Measure Temperature/Humidity for Drying Analysis

    We monitor the temperature and humidity levels to make sure conditions are conducive for drying.

    • Measure Temperature.
    • Measure Humidity.

    Equipment

    Drying equipment removes moisture and brings the relative humidity level back to normal. We monitor moisture in wet materials until the materials return to acceptable drying goals.

    • Utilize Drying Equipment.
    • Utilize Monitoring Equipment.

    WHAT IS RESTORABLE

    Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.

    PRE-EXISTING OR PRELOSS CONDITIONS

    During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

    PERSONAL ITEMS

    In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

    Guns and Ammunition

    Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.

    Jewelry, Valuables, Heirlooms

    Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

    OVERLOOKED ITEMS

    Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

    INSURANCE ADJUSTERS OR AGENTS

    We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

    EMERGENCY CHARGES

    The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.

    HEALTH AND SAFETY

    Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process.

    Material Safety Data Sheets for our products are available upon request.

    APPROXIMATE COMPLETION

    The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage; the faster the job can be completed.

    When water has time to absorb, the drying and restoration process can take longer.

    SERVPRO of Braun Station is here for all of your water damage needs and is just a phone call away at (210) 267-2159. 

    SERVPRO in San Antonio, TX wants to help you with controlling water damage, moisture, and mold problems

    3/28/2014 (Permalink)

    Property management, construction and real estate companies in San Antonio, TX face a common challenge from water damage, moisture and mold problems.  As insurance premiums rise to offset the cost of these challenges, real estate industry professionals and insurers must work together to achieve reasonable solutions.

    Is media hype making the problems worse?  You Decide!

    Since January 1, 2000, more than 8,000 articles have been published on the subject of “toxic” mold

    “However according the Center for Disease Control and Prevention “There are very few case reports that toxic molds inside homes can cause unique or rare healthy conditions. The common health concern from molds include hay fever-like allergic symptoms.”

    Facts About Mold

    ·        Mold has existed since ancient times.

    ·        The human species has always lived in the presence of mold.

    ·        There are over 100,000+ species of mold identified.  The unique flavor of bleu cheese is produced by mold.

    ·        We are constantly exposed to thousands of different types of fungi in our everyday lives.  Certain types of fungi tend to exist naturally in soils, plants, fruits and textiles. Exposure to these fungi in naturally occurring doses is generally not harmful to health.

    Mold Needs the Right Environment to Grow

    ·        Water, moisture or high humidity

    ·        Food (any organic substance)

    ·        The right temperature (generally 68-86 degrees F, but some can grow in 30 degrees or colder)

    ·        Lack of ventilation

    ·        Mold presents greater challenges to young children, the elderly and other immunosuppressed people.

    ·        Some molds can produce toxins if the environmental conditions are right.

    The good news is there are things you can do to reduce the growth of mold.

    An Ounce of Prevention Can Protect You

    The most important step you can take is to identify and humidity, moisture or water damage problems before they create bigger problems such as mold growth or structural damage.

    §  Periodically inspect your building or home inside and out

    §  Look for any water or moisture. Pay special attention around pipes, in basements and crawl spaces. If you see a problem, call SERVPRO of Braun Station to identify the extent of the damage.  Sometimes moisture in ceilings or wall cavities cannot be seen.  This provides perfect conditions for mold growth.  SERVPRO of Braun Station can identify this moisture and remove it.

    §  Your nose knows! Musty and moldy odors may be an indicator of growing molds.  Your sense of smell may alert you to potential problems you cannot see.  Remember, the key to protecting your home or business is to identify a problem early, before it gets worse.

    §  Control humidity in bathrooms and wherever water is repeatedly used. Exhaust fans, proper caulking and effective cleaning with an appropriate cleaning product will keep problems away.

    §  Business: make sure your Emergency Response Plan includes vendors that have the proper personnel and reserves and guarantees response 24 hours a day, 365 days a year.  This especially includes plumbers and restoration vendors like SERVPRO of Braun Station. 

    §  Regularly have your HVAC system and air conditioner inspected to identify moisture problems or drain clogs.

    San Antonio Residents: Call SERVPRO of Braun Station- the cleanup team that’s faster to any size disaster

    3/26/2014 (Permalink)

    House with flames engulfing it San Antonio residents if you have a disaster we are here to help!

    There is never a good time for storm waters to flood your property or fire to smoke out your home or business.  Disasters seem to strike at the worst possible moments.

    According to statistics gathered by the Federal Emergency Management Agency (FEMA), residential structure fires peak between 4 p.m. and 6 p.m.- right when many offices are closing for the day.

    Fires don’t abide by the 9-to-5 work day, that’s why you need a cleanup and restoration company that is available 24 hours a day, 7 days a week, 365 days a year.  No matter what time of night or day, help is just a phone call away.

    Timely, efficient mitigation is the key to reducing costs and minimizing business interruption.  The sooner restoration and cleanup begins, the sooner you and your customers can resume your everyday lives.

    SERVPRO of Braun Station helps meet the real needs of insurers and property owners in the greater San Antonio region by supplying reliable and consistent service.

    The first steps taken in a disaster situation can mean the difference between recovery and total loss.

    When fire and water take control of your life, contact SERVPRO of Braun Station at (210) 267-2159 to help you take it back.

    SERVPRO® of Braun Station Biohazard Cleanup in San Antonio, TX

    3/24/2014 (Permalink)

    Biohazard Caution Symbol SERVPRO of Braun Station in San Antonio, TX can help with your biohazard as well as fire and water damage restoration needs.

    Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO® of Braun Station Professionals offer fast, reliable biohazard cleanup to residential and commercial property owners. Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local SERVPRO® of Braun Station Professionals are trained to safely and effectively remove bio hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO® of Braun Station Professionals help turn unsafe environments into clean, safe homes and offices.

    SERVPRO® of Braun Professionals can help with:

    _ Bloodborne Pathogens

    _  Sewage Backups

    _ Black Water Intrusions

    *State and local regulations vary. Contact your local SERVPRO® of Braun Station Professional for 24-hour Emergency Service.

    Biohazard and Crime Scene Cleanup

    Service Response Guidelines*

    Within one hour from notice of loss, a SERVPRO® Franchise Professional will contact you to arrange for service.

    Within four hours of loss notification, a SERVPRO® Franchise Professional will be on-site to start mitigation services.

    Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

    *Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 1-210-267-2159

    Happy Holidays!

    12/23/2013 (Permalink)

    We at SERVPRO of Braun Station wanted to wish everyone Happy Holidays!!!

    Did you know in San Antonio?

    12/11/2013 (Permalink)

    Did you know that SERVPRO of Braun Station offers other services beyond water and fire restoration?  Just in time for the holidays we wanted to let you know that we also do carpet cleaning as well as deodorization and duct cleaning.  Call us at (210) 267-2159 for our current specials.

    BINGO Winner in San Antonio, TX

    10/8/2013 (Permalink)

    Congratulations!!!

    We wanted to congratulate our recent BINGO winner Shawn Schreck from Koehler Insurance Agency

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